organizational behaviour, human behavior

1. Introduction to Organizational
Behavior, Human Behavior and
Emotions
Dr. Vinita Sinha, Professor, OB & HR
PhD, (Psychology),M.A.,B.A. PGDHRM, PGD in Health Psychology & Behavior
Modification, MDHEA, Certified in Work Big Five Profile Version 4.0, Certified in
ESAP-Emotional Assessment Skill Process, Certified CB5 Personality Tool.
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What does OB Study? B= f(P,E)
 Individual
 Group
 Structure
OB studies how people groups and
structure affects behavior and
performance of the organization.

3. By Definition:
 “Organizational behavior is a field of study that investigates the impact that
individuals, groups and organizational structure have on behavior within the
organization, for the purpose of applying such knowledge towards improving
an organizational effectiveness.
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4. Why do we study OB?
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5. The Framework of OB
Individual Processes
 Personality
 Perception
 Values and attitudes
 Learning and reinforcement
 Work Motivation
 Stress and emotions at work
Interpersonal and Group Processes
 Group Dynamics
 Team Management and Effectiveness
 Power and Politics
 Interpersonal communication
 Leadership
 Conflict and Negotiation
Organizational Process
 Organizational Culture
 Organizational Structure
 Organizational Development and
Change
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6. 1-6
Contributing Disciplines
to OB
Psychology
Social Psychology
Sociology
Anthropology
Micro:
The
Individual
Macro:
Groups &
Organizations

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Psychology seeks to
measure, explain,
and change
behavior
Social psychology
focuses on the
influence of people
on one another
Sociology study people
in relation to their
Social environment
Anthropology is the
study of societies
to learn about human
beings and their activities
Political science is the
study of the
behavior of individuals
and groups within
a political environment
Contributing Disciplines…Contd.

8. Important components and forces of Organizations
to study the behavior?
 People
 Task &Technology
 Structure
 Environment
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9. Understanding human behaviour : A key component of
people perspective of OB
 Organisational Behaviour is a field of study that primarily focuses on
people with individuals at the micro level and the group perspective
at a macro level.
 Emotions, perception, personality values, attitudes, motivation are
some of the key aspects in this arena which needs to be understood
well.
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10. What Are Emotions and Moods ?
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11. Emotional Intelligence
 Emotional Intelligence is an important area of study as far as organisational
context of an individual’s behaviour is concerned.
 It is the capacity to screen one's own particular and others' sentiments and
feelings, to segregate among them and to utilize this data to guide one's
reasoning and activities. – (Salovey & Meyer, 1990).
 Emotional Intelligence is about understanding one’s own feelings, empathy for
the feelings of others and the regulation of emotion in a way that enhances
living – (Daniel Goleman, 1995).
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12. Self-
Awareness
Social
Awareness
Social Skills
Self-
Management
• Emotional Self-Awareness
• Accurate Self-Assessment
• Self-Confidence
• Empathy
• Organizational Awareness
• Service Orientation
• Self-Control
• Trustworthiness
• Conscientiousness
• Adaptability
• Achievement Orientation
• Initiative
• Developing Others
• Leadership
• Influence
• Communication
• Change Catalyst
• Conflict Management
• Building Bonds
• Teamwork & Collaboration
Daniel Goleman’s Emotional Intelligence
Competency Framework
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13. Thank You
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