Sunshine Communication Services customized answering service small businessguide callers through the pre-designed protocols, following a script approved by the clients.
3. Sunshine Communication Services is an American call center provider as well as 1-800
answering services and is a veteran member of the Association for Tele-messaging
Services International (ATSI), Professional Inbound Network (PIN), and the Tascom Users
Group (TUG). The call center has been around since the early seventies; it caters to all
business industries and serves some of the biggest brands and well-known institutions on
American soil. Sunshine Communication Services provides extensive award-winning
services to their customers including; data entry, telemarketing, live call answering, live
customer support, virtual receptionist, call assistants, virtual call center services, credit card
processing services and much more.
“Nothing makes a business more accessible to customers than a toll-free number available
to a customer to connect with the business. The toll-free 800 call number can increase the
percentage of customers trying to get in touch with you,” stated the company spokesperson
in a recent interview. “Getting an 800 number is easy, but handling it 24/7 and having a
friendly, professional staff to answer these calls is difficult. That's where Sunshine
Communication Services comes in, Answering your customers from anywhere in the United
States, any time, with a smile.”
4. The 800 answering service number is commonly referred to as a toll-free answering
service. This is a special answering service wherein the person calling is not charged for the
call. Instead, the party to which the request has been placed to and which receives the
phone call is the one who pays for the call charges. Covering for the clients cost when
contacting a business shows that one values their customer and are willing to pay the price
of the call while helping with customer's query.
“Sunshine Communication Services is always ready to help small businesses minimize cost
by outsourcing eir answering services, added the company spokesperson. "Many startups
and small businesses can't afford to hire receptionists and front-office staff. Our small
business phone answering services provide an affordable solution in the form of virtual
office staff and call center agents who answer calls round the clock, every single day of the
year.”
5. Sunshine Communication Services customized answering service small
business guide callers through the pre-designed protocols, following a script
approved by the clients. The company has well-trained agents that ensure a
business reputation is always upheld. Hiring An answering service, especially for a
small business, helps customers develop a sense of trust on one's business as
well as making a company appear more prominent, and to some people, better.
6. About Sunshine Communication Services
Sunshine Communication Services was founded four decades agoat around1974 in Florida
withstanding the test of time and achieves its objective by ensuring that businesses never
miss a customer or a potential customer because of unanswered calls. The firm iscompliant
with the Health Insurance Portability and Accountability Act (HIPAA) and provides medical
answering services to several clinics and hospitals. Apart from the business of bilingual call
answering,Sunshine Communication Services offers others services such as; order
processing, web order taking, reservations, data entry, dealer locator, customer service, third-
party verification, fulfillment, and credit card processing among others.
Source URL:
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services-is-providing-small-business-with-a-toll-free-answering-
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