1. Mandana Ghadaksaz
My Career
03/08/12 1

2. PROFILE
 Strong background in
IT
 Excellent
communication and
collaboration skills
with venders and
employers
03/08/12 2

3. Areas of Expertise
 Gap Analyst
 Performance Measure
 Project Management Methods
03/08/12 3

4. Project Management Skills
 Monitored all critical data related to funds ($5M) for
housing projects across the City of Ottawa
 Analyst for the (Stellen Project) for IT Services branch
(2006), analyzed a COTS against users requirements and
identified gaps, test softer, including security issues and
create test case
 As Security Architecture, developed the project’s parameters
such as scope terms of reference, and initial project structure,
identifying internal and external participants and/or stakeholders,
systems and financial resources, skills requirements,
methodology, time lines, outcomes and evaluation
 Project prime for PKI security Architecture Framework by using
TOGAF, and Zachman method into UML developing, and review
appropriate security policies, standards, guidelines and
procedures
03/08/12 4

5. INNOVATIVE DECISION
MAKING SKILLS
 Conducted research for the sustainability and best practices
related to affordable housings, compiling decision making reports
or recommendations after analyzing research findings
 Developed and documented procedures, policies for Water and
Wastewater services branch
 Instrumental in the development and implementation of the Mitel
phone system/ACD upgrade
 Developing the project’s parameters such as project charter,
scope terms of reference, and initial project structure, identifying
internal and external participants and/or stakeholders, systems
and financial resources, skills requirements, methodology, time
lines, outcomes and evaluation on the Client Services & Public
Info Branch business transformation
03/08/12 5

6. COMMUNICATIONS SKILLS
 Key contact for responding to public inquiries on housing and
providing IT technical solutions to improve office production.
 Liaison with Federal/Provincial governments and social policy trend
to ensure upcoming changes, were incorporated in policies
 Negotiated service agreements with external suppliers to ensure
budget costs were maintained as Network Administrator.
 Communicating information, related to project status, progress,
process and schedule to the Director, project team members, and
other employees by making presentations or in writing
03/08/12 6

7. TEAM AND RELATIONSHIP
BUILDING SKILLS
 Skilled at working with various users groups to identify the
gap in existing manual and gain consensus
 Championed the initiation and documenting of change
requests for maintenance or enhancement on behalf of
the client
03/08/12 7

8. OTHER SKILLS
 Communication Effectiveness
 Meeting Effectiveness
 Decision Making Effectiveness
 Managing Risk and Projects in Trouble
 Creative Problem Solving
 Communicating for Results
 Team Effectiveness
 Writing Skills Refresher
 Report Writing
 Customer Service Essentials
 Presentation Skills
 Clear Language Writing
 Ms Excel 2000 – Intermediate
 Ms Excel 2000 - Advanced
 Writing Briefing Notes and Reports
 Conflict Resolution – Basics
 Joint Health and Safety Committee – Certification -Part I
 Joint Health and Safety Committee – Part II

03/08/12 8

9. PROFESSIONAL
EXPERIENCE
 City of Ottawa - Project Coordinator, Affordable Housing
 Project Control Coordinator, Infra Services & Community Sustainability
 Project Coordinator, Public Works & Services- Water & Wastewater Services Branch
 Project Policy Officer, Infra Services & Community Sustainability, Water & Wastewater
Service Branch
 Project Coordinator, Public Works & Services- Water & Wastewater Service Branch
 Project Manager, Business Transformation Services - Client Services & Public Info
Branch
 Desktop Analyst Business Transformation Services - Information Technology Services
Branch
 ERM Authorization Analyst, Business Transformation Services - IT Services Branch
 CORRECTIONAL SERVICE CANADA
 Network Administrator/Technical Team Lead
 OCISO (Ottawa Community Immigrant Services Organization
 Volunteer Coordinator
 Cumberland Township
 Multicultural Coordinator
03/08/12 9

10. Thank You For Giving Me Your
Time
I Could Be Reached At
613-230-9467
03/08/12 10