10. Stress in the workplace
3 in 5
Australians
identify the
workplace
as a high source
of stress
4 in 10
Australians
report
experiencing
moderate to
severe
depression
Stress related
illnesses cost
the Australian
workforce
$14.8 billion
per year
Source:APS 2016
11. Stress in the workplace
long hours
heavy workloadchanges within the organisation.
boring work
tight deadlines
job insecurity.
changes to duties
lack of autonomy
blame storming
feeling of not belonging
personality clashes
uncertainty
lack of support
inability to cope
inadequate knowledge
unclear communication
rivalry
technology
excessive noise
excessive heat excessive cold
cramped space
feeling of unsafe environment
inadequate training
lack of feedback
unethical behaviour
20. Our beliefs become our THOUGHTS
Our thoughts become our WORDS
Our words become our ACTIONS
Our words become our HABITS
Our words become our REALITY
21. Growth Mindset Fixed Mindset
Embraces challenges
Ignores FeedbackLearns from Feedback
Avoids challenges
Open views
Employs least
amount of effort
Applies more
effort
Fixed views
Keeps trying,
never gives up
Threatened by others
success
Inspired by others
success
Gives up easily
Learns from failures
I will never improve
This will take time
and hard work,
but it will be
worth it
Believes will always fail
Why bother?Wants to keep learning
22. Imagine sitting next to your best
friend and telling them every minute
of every day that they’ll never achieve
what they want, that they’re hopeless,
they’ll never finish in time…..
you wouldn’t do that would you
So why do we say these things to ourselves?
20 - 30 - chances are you are non productive and your life lacks stimulation
31- 50 - good balance handing and controlling stress. You know what your stress triggers are
51- 60- Your stress level is marginal, bordering on being excessively tense. You talk about whats stressing you but often not to the person who can help you.
60 - You may be a candidate for a heart attack. You tend to bottle things up until you are ready to explode!
Have you ever found yourself in a situation where your to-do list seems endless, deadlines are fast approaching and you find yourself saying ‘Eek! I feel stressed!’? But what is stress really, and how does it affect us?
Stress is not always necessarily a ‘bad’ thing. Without this brilliant ability to feel stress, humankind wouldn’t have survived. Stress is primarily a physical response.
When stressed, the body thinks it is under attack and switches to ‘fight or flight’ mode, releasing a complex mix of hormones and chemicals such as adrenaline, cortisol and norepinephrine to prepare the body for physical action.
This causes a number of reactions, from blood being diverted to muscles to shutting down unnecessary bodily functions such as digestion.
There are two types of stress
Eustress and Distress
The reptilian brain, the oldest of the three, controls the body's vital functions such as heart rate, breathing, body temperature and balance. Our reptilian brain includes the main structures found in a reptile's brain: the brainstem and the cerebellum. The reptilian brain is reliable but tends to be somewhat compulsive.
The limbic brain emerged in the first mammals. It records memories of behaviours both agreeable and disagreeable experiences, so it is responsible for our emotions and how we feel. The limbic brain is the seat of the value judgments that we make, often unconsciously, based on our past experiences
The neocortex emerged in primates and now plays a dominant role. The neocortex responsible for the development of human language, abstract thought, imagination, and consciousness. The neocortex is flexible and has almost infinite learning abilities. The neocortex is also what has enabled human cultures to develop.
Fight or Flight response - will eat me or will I eat it
So when something happens to us or we feel threatened our reptile brain kicks in along with our emotional brain.
We mentally have to engage our thinking brain - it doesn’t happen naturally.
These days our unconscious brain can sometimes perceive our boss walking down the corridor as a sabre tooth tiger
Stress in the workplace can affect every aspect of a business, from absenteeism rates to interpersonal relationships.
It’s vital to recognise the signs of stress as early as possible so that actions can be taken before serious stress-related illness occur.
The challenge that we face when spotting stress is that everyone experiences it in different ways, which contributes to stress manifesting in very different ways.
How well a person copes with stress can depend on:
how much they feel threatened by the stressor
Their expectations as to how they will be able to cope
Their actions they know they can take
There are many factors at work that can indicate a potential problem.
For an individual in the workplace, there will be changes;
these changes can be physical, emotional, behavioural, or a combination of all three. Changes can include:
Extroverts becoming withdrawn
Becoming more accident prone
Becoming short-tempered
A dramatic change in weight
Of course, we all experience ‘bad days’, so we are really talking about situations where people display these negative changes for a period of time (e.g. 5 days in a row).
Looking at an organisation as a whole, there are also signs that a workforce are stressed. This can manifest itself as:
High staff turnover
Increased absenteeism and sickness levels
Long-hours work culture
Employees not taking their full holiday entitlement
Low productivity and efficiency
One of the difficulties with stress is that everyone experience stress in different ways. This contributes to stress manifesting itself differently. So it would be wrong to over generalise when giving advice on how to identify stress in others. However, what we can say is that because stress has negative effects, it will usually manifest itself one way or another.
Stress targets the weakest part of our physiology or character; this will be the first area to present under times of stress.
If you have low levels of patience or tolerance for others,
if you are prone to headaches or eczema, this will flare up.
Stress isn’t avoidable but it is manageable. A key action in order to minimise risk is to identify stress-related problems as early as possible, so that action can be taken before serious stress-related illness occurs.
Made up of 3 aspects
The ability to remain calm
The ability to perform in difficult circumstances
The ability to recover from setbacks
Resilience is about having the confidence and the internal fortitude to deal with difficulties and solve problems.
Its the ability to seperate the facts from the emotion
Resilient people are:
Able to adapt
Resourceful
hard
and they have faith in themselves
RESILIENT PEOPLE PRACTICE BRAVING
Our mindset is what we believe deep down about ourselves, others and the world based on beliefs we have formed during our life
You know and respect your boundaries. You know what’s ok and what’s not.You’re willing to say no.
You respect other’s boundaries and when you’re not clear about whats okay and whats not you’re willing to ask
You do what you say you will do. At work this means being aware of your competencies and limitations so that you don’t over promise and are able to balance competing priorities and deliver on commitments
You own your mistakes, apologise and make amends
You don’t share information or experiences that are not yours to share. You don’t buy in to gossip
You choose courage over comfort. You choose what is right over what is easy. You choose to practise your values
You can ask for what you need and others can ask you for what they need. We can talk about what we need and how we feel without judgement
You extend the most generous interpretation possible to the intentions and actions of others