2. 1. Introduction
2. Related Survey/
Statistics
3. The Six Types Of
Bosses
4. Tips To Deal With
Different Type of Bosses
5. Checklist for Managing
Your Bosses
6. Conclusion

3. THE ART OF MANAGING UP.
MANAGEMENT OR MANIPULATION?
• “MANAGING YOUR BOSS" ??
• BOTTOM-UP VS TOP-DOWN APPROACH IN MOST ORGANIZATIONS
• HOWEVER, RECENT STUDIES SUGGEST THAT EFFECTIVE MANAGERS TAKE
TIME AND EFFORT TO MANAGE NOT ONLY RELATIONSHIPS WITH THEIR
SUBORDINATES BUT ALSO THOSE WITH THEIR BOSSES.
(Harvard Business Review, 2005)

4. (Society for Human Resource Management (SHRM), 2012)
EMPLOYEE JOB SATISFACTION AND ENGAGEMENT
SURVEY OF U.S. EMPLOYEES 2012

5. TYPES OF BOSSES
IMPORTANT ! KNOW YOUR BOSS..

6. LET’S WATCH THIS VIDEO
WHICH TYPE OF BOSS DOES HE
BELONG TO? ANY CLUES?

7. TYPE
THE CONTROL FREAK

8. TYPE 1 : THE CONTROL FREAK
• NEED TO HAVE EVERYTHING THAT IS GOING ON IN HIS HANDS.
• HATE IT WHEN SUBORDINATES MAKE ANY DECISIONS WITHOUT FIRST
CONSULTING THEIR OPINION.
• DON’T TRUST PEOPLE EASILY AND ALSO TEND TO HOARD INFORMATION YOU
NEED TO KNOW TO COMPLETE THE TASK.
• NOT THE TYPE OF BOSS WHO WILL COACH YOU ON HANDLING PROBLEM
INDEPENDENTLY OR DELEGATE RESPONSIBILITY TO HIS SUBORDINATES.
(Eric Shannon, 2004)

9. TIPS TO DEAL WITH TYPE 1 :
THE CONTROL FREAK
• TO KEEP HIM/ HER UP-TO-DATE ABOUT EACH AND EVERY SINGLE DETAILS OF
THE TASK/ PROJECT;
• TO ASK LOTS OF QUESTIONS ABOUT THE PROJECT THAT HE ASSIGNED TO
YOU;
• TO DELIVER WHAT HE/ SHE WANTS AND GAIN THEIR CONFIDENCE TO ENSURE
YOUR SUCCESS WHILE WORKING WITH THEM.

10. TYPE
THE BLAME FIXER

11. • MAKES EVERYONE ELSE RESPONSIBLE FOR FIXING HIS/HER PROBLEMS.
• TAKES NO RESPONSIBILITY FOR HIS OWN EMPLOYEES, DEPARTMENT, OR
RESULTS.
• BUT WILL NORMALLY BE THE FIRST TO TAKE CREDIT FOR SOMETHING WHICH
WENT WELL.
• THEREFORE, YOU CAN NEVER DREAM OF HIM SHARING THE CREDIT WITH HIS
TEAM ON A SUCCESSFUL PROJECT.
TYPE 2 : THE BLAME FIXER

12. TIPS TO DEAL WITH TYPE 2 :
THE BLAME FIXER
• TO TRY FIX THE PROBLEM, NOT THE ACCUSATIONS;
• TO MAKE PROPER DOCUMENTATION ON EVERYTHING THAT OCCURS
BETWEEN YOU AND YOUR BOSS, PARTICULARLY ON PROJECTS, TASKS AND
ASSIGNMENT, SINCE THERE ARE TENDENCIES THAT HE/SHE EVADE
ACCOUNTABILITY.

13. • HAVE A LOOK AT THIS VIDEO
• WHAT DO YOU THINK ABOUT HIS MANAGEMENT STYLE?
TYPE

14. TYPE
THE AUTOCRAT

15. • DOES NOT CARE ABOUT HIS EMPLOYEES.
• USUALLY VERY DIFFICULT TO GET HIM IMPRESSED/ SATISFIED WITH THE
TASK YOU HAVE DONE, AS HE IS CONVINCED THAT HE IS THE ONLY
COMPETENT PERSON IN THE ORGANIZATION.
• NOT THE TYPE OF PERSON WHO WILL ADMIT TO MAKING MISTAKES OR TELL
YOU HOW MUCH HE APPRECIATES YOUR EFFORT.
TYPE 3 : THE AUTOCRAT

16. • TO MAKE SURE YOU SHARE THE SAME OBJECTIVES YOUR BOSS DOES;
• TO DEMONSTRATE THAT YOU ARE A TEAM PLAYER (AND ON HIS TEAM);
• TO KEEP HIM INFORMED OF THE STATUS OF YOUR PROJECT;
• TO CLEAR ANY DECISIONS YOU MAKE WITH THEM BEFORE MOVING AHEAD.
TIPS TO DEAL WITH TYPE 3 :
THE AUTOCRAT

17. TYPE
THE SOFT HEART

18. • WILL LEAVE HIS/ HER SUBORDINATES HANGING OUT TO DRY AND WILL BE
ANYTHING BUT SUPPORTIVE.
• WILL NEVER GIVE YOU HONEST AND DIRECT FEEDBACK, BEING SINCERE AND
OPENLY VACILLATE ABOUT DECISIONS.
• HOWEVER, THEY ARE GENERALLY GOOD PEOPLE.
TYPE 4 : THE SOFT HEART

19. TIPS TO DEAL WITH TYPE 4 :
THE SOFT HEART
• TO ACT NICE AND BEING SUPPORTIVE;
• TO LET KNOW UP-FRONT THAT YOU WOULD RATHER PREFER THEM TO BE
FRANK WITH YOU;
• TO ASK FOR ‘AREAS FOR DEVELOPMENT’ AND HOW TO OVERCOME THEM
WHEN SHE/ HE GIVES FEEDBACK.

20. TYPE
THE POLITICIAN

21. • USUALLY POSSES CHARISMATIC PERSONALITY + ALWAYS FUN TO BE AROUND
WITH.
• OFTEN HAS +VE THINGS TO SAY BUT THERE IS RARELY ANY TRUTH OR
SUBSTANCE BEHIND IT.
• OFTEN HAS NO REAL COMPETENCE IN HIS JOB.
• SO, HE BASICALLY DEPENDS ON INDIVIDUALS WHO ARE COMPETENT TO MAKE
THEM LOOK GOOD.
TYPE 5 : THE POLITICIAN

22. TIPS TO DEAL WITH TYPE 5 :
THE POLITICIAN
• TO TRY TO MAKE THEM LOOK GOOD AS THEY WILL RECOGNIZE YOU.
• AVOID BEING A POTENTIAL SCAPEGOAT, BY GETTING PUBLIC WRITTEN SUPPORT FOR
ANYTHING RISKY OR CONTROVERSIAL.
(SWINTON, LYNDSAY, 2006)

23. WELL, FOR TYPE 6..HAVE A LOOK @
THIS VIDEO
ANY IDEA?

24. TYPE
THE TEAM BUILDER

25. • THE TYPE OF BOSS YOU WANT TO WORK FOR - COMPETENT & GOOD AT
SOLICITING IDEAS + CREATIVITY FROM THEIR EMPLOYEES.
• CAPABLE OF MAKING TOUGH DECISIONS & CARRIES THEM OUT IN A WAY
THAT IS RESPECTFUL + PROFESSIONAL.
TYPE 6 : THE TEAM BUILDER

26. TIPS TO DEAL WITH TYPE 6 :
THE TEAM BUILDER
• TO BE OPEN AND NOT HOLDING ANYTHING BACK;
• TO GIVE COMMITMENT AND INVOLVEMENT AS THEY DELEGATE AND
EMPOWERTHEIR TEAM MEMBERS;
• TO MAKE SURE THAT YOU UNDERSTAND YOUR ROLE IN THE TEAM AND ABLE
TO WORK WELL WITH BOTH, YOUR BOSS AND YOUR TEAM AS WELL.

27. GRADING THE BOSS
SURVEY
26%
40%
20%
9%
6%
Grade
A
B
C
D
E
U.S.A CareerBuilder study, 2012
WHAT EMPLOYEES FEEL OR
THINK ABOUT THEIR BOSSES
64%
34%
32%
Perception
RESPECT
THEIR BOSS
LEARN FROM
THEIR
BOSSES
SMARTER
THAN THEIR
BOSSES

28. Harvard Business Review 2005

29. CONCLUSIONS
• IN REALITY, BOSSES ARE SOME COMBINATION OF ALL SIX OF THE ABOVE
TYPES.
• WE CAN NEVER CHANGE WHO THEY ARE, BUT WE CAN ADAPT THE WAY WE
WORK WITH THEM IN ORDER TO BE SUCCESSFUL.
• WORKING WITH OTHER PEOPLE IS NEVER EASY, BUT IT IS REQUIRED FOR
SUCCESS IN CORPORATIONS TODAY.

30. ANY QUESTIONS?