iVOX is an interactive boutique agency that focuses on market research, opinion polls and online marketing.
Products, methods and tools that iVOX provides to its clients: online surveys, online research communities, online access panels, dedicated research panels, interactive consumer profilers, online brainstorm tools, online focus group software, interactive gamified surveys, lead generation tools, online survey en panel management software ….
The unique mix of products & tools, gives iVOX a unique position in the marketing and research market.
iVOX focuses on quality, research methodology, flexibility, speed and last but not least creativity.
A fusion of the best of traditional research methods with adaptive innovative technology to enable our clients throughout the US, Europe and Latin America to realize their data collection and market research projects.
We stand out in our industry by bringing an extra marketing dimension to our research projects and by delivering our clients real marketing benefits.
4. Mission Statement & Proposition
To offer a unique-in-the-market wide range of online research & marketing
solutions
Research
methodology
expertise
Enriched
panel data
and
connectivity
Digital
marketing
campaigning
Online panel
management
software &
platform
2.0 polling &
panel
recruitment
solutions
Methodology
Data
Technology
Social
media &
mobile
20032004200520062007200820092010201120122013
11. Case-study: ‘Grote Centen test’
Client testimonial
Eva Borms, Head of CRM, BNPParibasFortis (Bank ranked N°4 in
Europe):
'The Big Money test was a true success for us. We wanted to
reach a large audience that we could survey. To reach the big
numbers these days one needs extra incentives, instant
incentives even in case you want prospects and clients to provide
you with a detailed profile of themselves.
Next to the research entry we also aimed at extending and
enriching our marketing databases. The iCOMPARE
technology works perfect to combine both as an acquisition-tool
as well as a research tool.
It generated qualified leads for our various new financial product
launches since we obtained enriched permission based
prospect data through this project'
15. Case-study: ‘Holiday Matcher’
Online and offline call-to-action/ promo campaign launched
on several media websites and magazines
16. 16
Case-study: ‘Holiday Matcher’
The online app allows consumers to detect their ideal promo
packages of Thomas Cook based on their profile. They can
also look up answers from famous locals and friends on
Facebook.
17. Case-study: ‘Holiday Matcher’
Before showing the end-result, participants can downsize the
end-result by indicating a preferred tourist destination first.
24. &
Testimonials client ‘Vesuvius Project’
Herman Konings, Trend Watcher, CEO Pocket Marketing (Trend-
Watching Agency):
'The Vesuvius project was inspiring. I just knew men weren’t just
all macho. And these men came up with many ideas for
product development in many verticals like Automotive,
FMCG, Electro, Digital, …
It was great to use that wide range of new angles to inspire to
plenty of Marketeers in my workshops'.
25. &
Case ‘Vesuvius Project’ offline to online call
to action campaign
27. &
Quantitative (iPROFILE- part): find out what
type of men you are.
25.000 participants, profile based targetting possibilities,
marketing portfolio profile analysis, media exposure
28. Case-Study ‘Movie Matcher’
Client testimonial ‘Movie Match Maker’
Kinepolis, Stefaan Claes, CRM & Digital Marketing Director
(Kinepolis runs 23 multiplex cinemas in Belgium, France,Spain,
Poland and Switzerland):
'The Movie-Matcher concept was one of our successful online
marketing campaigns.
We received quite some media attention too since we had
some celebrities involved that filled out the test for us upfront.
The project also had a direct return on investment due to
the online ads.. On top of that I was able to analyze that
huge pile of consumer data that we acquired further for our
segmentation studies.'
29. 29
Case-Study ‘Movie Matcher’
‘Movie Match Maker’
https://secure.ivox.be/demo/moviematcher/demo/stelling1.
html
30. Case-Study ‘Movie Matcher’
Online app ‘Movie Match Maker’
Test it: https://secure.ivox.be/demo/moviematcher/
>100.000 participants, Online Marketing Campaign, media exposure,
research possibilities
35. 35
Performance stats
Product what? Year Results - Unique Visits -
Participants
Minimum # of
qualified leads
Opt-in
E-DM
Audience that was exposed to the
campaign
Reach New
Research
Panel
members
Success
panel
recruitment
Success
Subscriber
opt-in
Medium
Big Money Test -test about the
financial crisis
2008 86124 75000 86124 300000 e-mail addresses 28,7% 12000 14,1% 12%
Vesuvius - What kind of man
are you?
2009 25351 24870 17875 Readers of 'Ambiance' (150000) +
'EOS' (259000) + Grande (160000) +
Touring (393000)
2,6% 5321 21,3% 4,8% call to action ad campaign
in offline magazines
Space for Tomorrow (Ruimte
voor Morgen) - Communication
campaign by Flemish
Government
2010 85048 NAP 100000 subscriber of a newspaper
were mailed and it was announced
5 times on the morning on the
public radio with an audience of
550000
13,1% NAP NAP Breakfast radio + mailing
newspaper
Moviematcher 2012 80000 69000 69000 It was sent published on multiple
online and offline many media ads
and sent to a >150.000 subscribers
database
NAV 5800 7,3% 14% Mailing newspaper +
movietheater group
Holidaymatcher 2009 53500 46400 It was sent published on multiple
online and offline many media ads
and sent to > 120.000 subscribers
database
NAV 4500 8,4% 12% maling by film
theatergroup +
newspapaer
Voice of Flanders 2011 (Stem
Van Vlaanderen)
2011 850000 NAP It was launched onto:
1/the iVOX panel database of
75.000 Flemish
2/a newspaper database of 450000,
3/it was mentioned 6 times in the
news and 1 time in a TV debate
where they discussed the
preliminary results.
4/The TOTAL relevant population
was 5.500.000, being all 18-80
adults that live in the Flemish
region
15,5% 35000 4,1% 6% Radio + website + mailing
by newspaper + ads in
newspaper + TV news
Youth Pact 2012 - JongerenPact
2020 - quantitative part goal: to
improve image of government
amongst youngsters - to engage
youngsters in policy making:
what's on their minds?
2012 25000 NAP 30,000 youngsters were e-mailed
and it was announced 3 times on
the radio (gross total audience
550,000 on MNM radio)
NAV 2145 8,6% NAP Radio (2 announcements
in a popular radio show
with results that were
announced of a poll) +
mailing
AVERAGE 11%
51. 51
Innovating by shortening Market Research- Marketing-Sales value chain
Products &
offers
Consumer
Behavior
Focus
Groups
Motivation
al
modellin
g
Opt-in for
further
follow-up
Identifiers
for
surveys
Surveys Analyze
Quantify
segments
Present to
clients
Brief to ad
agency
Double-
Check:
ad-test
Launch
campaign
Post-test
Analyzing
sales data
or brand
awarenes
Adjustme
nt of
products
or realign
position
New
behavior
°°°
°°°
Benefits
52. (Re-)Activate, Enrich & Convert existing and adjacent
contacts on social media existing lead & client database
through a gamified interactive campaign: Check!
Drive traffic to your websites (through social media, affiliated
partnerships, sponsors: Check!
Integrate attitudinal and behavioral targeting into one
CRM & lead database: Check!
Integrate a unique solution which facilitates to profile,
screen, qualify lead/subscriber/CRM database: Check!
Offer targeted E-Direct Marketing and online promo offers
based on instant segmentation and targeting of leads with
clear ROI: Check!
Use opt-in formats that stimulate to enroll: Check!
Optimize online buying processes by assisting online
consumers: Check!
Increase (online) lead gen & even online sales: Check!
Create a true Long term program to generate leads: Check!
52
(Online) Lead
generation &
sales
53. Create a unique-in-the-market interactive advertising
campaign
Re-inforce our brand as a premium problem-solving brand
by offering participant assistance: Check!
Explore the next level Social Media potential by adding a
viral marketing juice: Check!
Go 2.0 with online advertising: Fun, Engaging, Interactive,
Conversational, Conversionable: Check!
Anticipate on Audience Engagement principles by creating a
true solution for “what’s in it for me” through instant
benchmarks, gamification and a true value added customized
interactive Direct Marketing offer: Check!
Integration on multiple platforms through (i-Frames):Check!
Offer a unique brand experience and provide targeted
product information based on instant profiling: Check!
53
(Online)
Marketing &
advertising
54. Launch Gamified Research approaches: Check!
Integrate a quantitative and qualitative approach qualitative
research approach (text mining and online brainstorming):
Check!
To build a proprietary research & expert panels: Check!
Integrate motivational and behavioral segmentational
analysis: Check!
Analyze responsiveness, call-to-action readiness and
lead conversion score by profiles/segments used and by
media-channels used and by each step of the consumer value
chain in regards to (online) campaigns: Check!
Launch interactive on-line surveys easily loaded on a
website or multiple websites (through i-Frames): Check!
Your segmentation model validated by respondents
Create business intelligence continuous consumer datafeed
for further analysis: Check!
Create an online advertising research solution: Check!
Targeted recruitment of very specific respondents for
follow-up research projects: Check!
54
(Online)
Market
Research
55. 55
Free PR Create Unique & fresh proportionally balanced editorial
newsworthy content that can be picked up by media
agencies: Check!
Scientifically sound proportional stratified closed
sample from the iVOX research panel as reference to
create some buzz in the news: Check!
Embrace Free PR campaigning by creating unique &
fresh scientifically balanced editorial newsworthy content:
Check!
Embeddable interactive on-line surveys easily loaded
on a website or multiple websites : Check!
Create free or even paid awareness around the
campaign because of its on added value for media
audiences: “what’s in it for me?”
56. Socio-demographic profile
education
– gender - age – language - social class – profession -
…
Overall AD profile
Attitude toward ads online – offline
Media consumption profile
TV - radio - print - online
Interactive survey
+ Enriched panel data & industry stats of your target group: modules
Psycho-sociographic profile
(industry & category specific)
Financial profile / FMCG profile/Automotive Profile/Ecology
profile/…
survey data + many extra’s for
advanced segmentation
Benefits
Breakdowns
Segmentation
AD attitude
benchmarks
Media
planning
57. An all-in-one integrated solution: sales/CRM + marketing + market
research + free PR so clients can reach multiple goals simultaneously and
save on costs
57
Creative
Concepting &
Campaigning
Research
Model
Media – Traffic
Technical
interactive
applications
& free PR
iVOX
iVOX/Client
Client/iVOX
Benefits
Media/client
58. Recruitment
through clients
channels
Via call-to-action
campaign
Dedicated
website
www.test.co
m
Online
survey/test
Profile
participant +
explanation
result
Opt-in for
further
follow-up
Targeted
online
product
promo’s
based on
profile
Website
traffic
generation
Integration
with social
media
Analysis
(channel vs
profiles.,..),
channel
effectiveness
onlne
campaign
Leads
database
for upselling
(CRM)
Advanced
tairlormade
pre-selection
for future
research and
DM
campaigns
Flow plan & Steps of full scaled Interactive profiler
59. 59
Extra Cases
• De Stem Van Vlaanderen 2009-2010-2012-2014 – Client:
VMMa – political vote-tester
• G1000 – Client: Levuur – type: Crowdcourced based online
brainstorm & Idea Generator
• Que SPVC quer? (What kind of Sao Paulo do you want?) –
Client: newspaper Estado Do São Paulo - type: Crowdcourced
based online brainstorm & Idea Generator
• Jongerenpact2020 – Client: Vlaanderen In Actie/ Vlaamse
Overheid/Vlaams Cultureel Netwerk – type: Profiler and
Crowdcourced based online brainstorm & Idea Generator
• Is Vlaanderen groot genoeg voor Jou? (Is Flanders big
enough for you?) - Client: Beleidsplan Ruimte – type:Interactive
Communicatiecampagne
• Coolest library of the country (Bibste bib van het land): -
Flemisg Government - type: Crowdcourced based online
brainstorm & Idea Generator
66. Case-study: ‘G1000’
Belgian politics: citizens take over policy making due to failing
obstructed government, citizens speak up & generate:
>200,000 participants
76. How would the coolest library of the country
look like? What would it be like?
76
77. How would the coolest library of the country
look like? What would it be like?
77
Editor's Notes
no more just listening, allow me to invite you to get in gear too.
3 interactive demo applications we developed.
You can explore them yourself.
You will be able to experience how we make online research more interactive engaging for respondents
how we turn respondents into participants
how we combine behavioral and attitudal targetting (asking versus observing)?
Next I will show you with some other cases:
how we build databases for further big data analysis
how we add value for the Public Relations & Marketing department.
How we create connections between Credible/Established research methods and Innovative approaches
In short how we offering new dimensions for our businesses as I just explained.
we plan webinars
The first one is a test that immediately profiles the participant at the end of the survey.
The second one is a more gamified application which enables you as a respondent to look up how others think & feel about a topic. It’s widely used for PR, online sales & content marketing campaigning which drive traffic too website, next to research of course.
The third one is an online brainstorm application, an application that taps into the qualitative research area
This is our Professional Psychographic Profiler that we developed for HR departments including our own department when we recruit.
CEO who’s never ever evaluated () know finally will be able find out who you are at work
model of Censydiam famous psychologists Adler and Freud. (and Karasek)
Multiple wins:
Research: we get to know you better.
But you will get to know what type of professional trainings might be ideal for your profile. After all, you just provided us with all info we needed so we can offer you a customized offer. Online Sales/ Online marketing/ customer engagement
Case Nestlé: 5.000.000 fans on Facebook. But client lacks content to provide to them:
We’re experimenting a case now: it’s a mother-baby test.
What type of baby do you have? Check it out and find out which products are best for your baby?
What type of mother are you
Procter & Gamble
What type of shampoo’s best suit your needs? Check it out now.
The second one is the gamified one which will enable you as a respondent to look up how others feel a great topic by the way: it’s about trends/ innovation in research.
Next to showing you how an icompare application works it also will tell you something about this topic.
So, yet I found some more time to talk about innovation in research than just this 15 minute presentation because in the interactive survey you can check out my answers on what I consider to be trendy in our market and how I think about innovation in research. But and this is the fun & interesting part: you can also can look up the answers of our VIP’s for today, our opinion leaders of our industry, the members of the board and our President Jean-Marc ook at how things will evolve in that respect. Thanks for your participation by the way.
If we all would have participated we could even use this for further brainstorm sessins since we all know how we think about it and see the trends.
The 3rd demo is an online brainstorm application so we can all start to think together and share our ideas about how our federation Win-Gia can further improve and develop so all of us can get the most out of it?
Text mining online brainstorming outcome
iVOX innovates by shortening the Market research-Marketing-sales value chain.
Pitfall: not enough traffic. Media involved. Or no research model is used.