TABLE OF CONTENTSSTRATEGIES OF A PROEJCT LEADER………………………………….docx

TABLE OF CONTENTS
STRATEGIES OF A PROEJCT
LEADER………………………………………...
2
WORK BREAKDOWN
STRUCTURE……………………………………………
7
WORK BREAKDOWN STRUCTURE – TASK
DESCRIPTION………………..
8
WORK BREAKDOWN STRUCTURE –
DICTIONARY………………………...
10
STAKEHOLDER
PRESENTATION……………………………………………...
11
REFERENCES………………………………………………………
……………..
13
TEAM A – PROJECT REPORT – WEEK 2
10
PROJECT REPORT WEEK 2

Role of project leader in creating a WBS
Team A
University of Phoenix
PM/582
Mark Block
July 29, 2017
Role of project leader in creating a WBS
Project managers have an important role in the creating and
implementing WBS of projects. Goals set in a project are the
responsibility of the project manager to ensure that they are
doable and achievable. In the management of a project, the
WBS provides the manager with an organized approach of in
handling project tasks. A WBS provides estimates of the
resources that the project manager would use to complete a
project. This then requires a project leader to ensure that they
have all the details written down to ensure that every aspect of
the project is given attention and increase the success rate s of a
project. In developing a WBS, a project manager has several
responsibilities that are crucial for the take up of the project.
Comment by Mark Block: Agreed. It is critical this is
documented.
A project leader identifies the specific objectives of the project
to provide a clear framework for developing a WBS. The main
goal is to develop a service or a product, therefore, the project
manager must develop is expected must provide a clear
understanding of what the final product will look like.
Objectives and goals identified help in creating work packages
and putting them into orders; these objectives guide the team
members to work towards achieving them. Objectives reduce the

ambiguity of the project and give a direction on the project
course. This role enables the managers to manage the details
that are generated while developing the WBS (Norman,
Brotherton, & Fried, 2011).
Project managers regulate the details added to the WBS
depending on the resources allocate to the project. Resources
include time, finances and human labor required for the project
to be completed. The regulatory function ensures that the
project is done within the budget that has been given for the
implementation of the project. To create an effective WBS, a
project manager must identify all the necessary resources that
would enable the project to deliver as expected. Project
managers input in designing a WBS enables an effective and
efficient implementation of the activities within the project. The
project manager would be able to develop a system in which
they could work on to ensure that the final expected outcome is
achieved. Working on a known budget helps a project manager,
and the team develops an effective WBS. The manager is
responsible for minimizing waste and maximizing the available
resources to reduce wastages and costs that would have been
incurred.
A project manager monitors and manages the creation of a WBS
in project management. They are responsible for the
coordination of team meetings and the assembling of project
facilities and materials. A project leader ensures that there is
maximum participation from all team members and should be
quick t notice any conflicts or discomfort among team members.
It requires regular communication between team members and
project managers to build an association while working together
towards the same goals and objectives (Springer, 2010).
Managers can monitor individual input to the project requiring
the project manager to have a detailed insight into the project.
Project managers are responsible for creating an environment in
which team members can give their ideas on what should be
included in the project without feeling intimidated. Comment by
Mark Block: Excellent points in this paragraph – the Project

Lead is accountable to get the work done, there is not a
requirement that they build the WBS line by line or all by
themselves.
Project managers are also responsible for planning and
allocating work to the team members. Project managers help in
the breaking down work sizes into small activities and then
allocate these work packages to team members who have the
skill and expertise in that area, and they can deliver as
expected. They match the relevant resources to different work
units identified, and this promotes transparency and
accountability on the project resources (Grisham, 2010). Project
managers have control on the project deliverables by ensuring
that team members understand the smallest details of what is
expected of them. Project leaders must understand the
composition of their team to ensure that the matching of
individual team members with work packages produce high-end
results. Project leaders are expected to have all the knowledge
related to the project for success to be realized.
Project managers are responsible for providing a networking
overview of the project expectations through a WBS. Many of
the work units created in the WBS are interconnected which
requires the team members to work as a team all through.
Conflicts and misunderstandings may arise in the process which
then requires the project manager to identify the possibility of
these things happening and mitigate them (Springer, 2010).
Dependencies within the project course allow project managers
to develop work sequences to avoid waste of resources. It is the
responsibility of the team manager to ensure that they pick a
team that could corporate and works together. A project can be
completed within or less that time scheduled if the team can
work together without any conflict in the process.
Project managers assess risks and make necessary changes to
the WBS. Managers evaluate the project and can make changes
to the project course where they deem fit. These changes may
include adding new information or adoption of new WBS, and
such changes may change the whole outlook of the project and

the roles of the individuals who make up the team. Managers
could reduce risks that might affect the project outcome through
extensive research on project related issues. Risks can be
averted through planning and consultations before team
members start working on the project sections allocated to
them. A project manager must understand the project dynamics
to be able to quickly identify risks and avert them (Project
Management Institute. 2013). The project leader is responsible
for team education on the possible risks that the project may
face and how they could tackle them.
Project managers ensure the quality of the outcome of a project
through extensive checks throughout the project
implementation. It is their responsibility to ensure that a project
goes well and the desired outcome is delivered. To ensure that
they achieve this, they select experts in different fields that are
useful to the project to work on the various section of the
project. Managers ensure that they have appropriate and
relevant resources for the project to ensure that the work is
delivered in time. Team members consistently report to the team
leader to reduce possible mistakes along the way. Accuracy
increases the quality the products hence a project manager must
able identify select experienced and qualified people to take in
the project.
Project - Work Breakdown Structure

Sales Practices and Hiring Strategies
Task Justification Comment by Mark Block: Well done. Solid
justifications that are relevant to both the scope of the project
and the WBS.
In order to increase sales by 30% OLLO should not rest on an
increase in internal staffing alone. A deep dive into current
sales programs, hiring practices, and marketing strategies will
be in the plan.
Sales Practices and Program - A full review of sales practices
and the profit and loss statement would allow the project team
to provide possible areas of opportunity. For instance there are
laws in place by the Federal Trade Commission regarding
delivery times. The law states “If the item cannot be shipped
within the time stated in the catalog or advertisement, the
consumer must be notified and given the opportunity to choose
whether or not to cancel the transaction. A toll-free telephone
number or postage-paid postcard must be provided to the
consumer for this purpose.” ("New Hampshire Department of
Justice", n.d.) The task becomes, how many times OLLO
misses delivery dates, how many of those customers cancel, and
what are the costs to the company in loss sales and revenue.
The team must look at other items that may be able to drive
additional sales such as competition, time to home, retail price
comparison, true to size, product offering, and quality of goods.
Additional summation of reason for return and revenue per

transaction should be reviewed.
Hiring Strategy - An increase of 15% could be 15 people or 150
people depending on the size of the company so scope would
need to be defined, however the basic hiring strategies would be
the same for any number. Understanding the current sales
numbers and what that 30% equates as far as sales support
needed. If it is not already available a time study will be
needed to understand the time to process a sale and how many
sales can be processed on an average day to get the number of
staff needed in support. The project team will need to
understand the employee to management ratio and finally to
determine what type of employee i.e. warehouse, sales, sales
support, supervisors, marketing analysts, accounting etc. and
how many will need to be hired. Once the project team has
these numbers a hiring strategy can be put in place. In order to
increase revenue per sale it may be viable to look at a virtual
sales support team, meaning a distribution of work to employees
working from home. Basic hiring strategies are employee
referrals and job fairs. Since this is a short turnaround of two
years it is important to retain the new talent and hire right. A
consideration could be a bonus for all new employees who reach
a year in tenure.
Marketing Strategies – E Commerce is the catalogue of the past,
the team will need to fully understand who these shoppers are
and more importantly who is missing and how do they become
comfortable shopping online. “The typical catalog shoppers are
employed women in their early 50s and with an income of about
$53,000 per year, according to the 2004 Direct Marketing
Association's State of the Catalog and E-Commerce Report.
They are usually married and live in the suburbs.” ("Marketing
Schools", n.d.) The set of customers in this demographic are
the low hanging fruit and without much marketing adjustment
could increase sales just by an increase of revenue per
transaction. In order to increase sales a team should be built to
understand how to attract the other groups, the millennials, men
of all ages, what are they buying, and what marketing strategies

are working on them? A review of click throughs, social media
advertising, and traditional media advertising should be
reviewed and updated. The choice must be made, stay with
current demographic or to market to a whole new one.
WBS Dictionary Comment by Mark Block: Well done – the
entire WBS does not need documented – it should focus on what
requires elaboration..hould focus on what requires
elaborationclarity.t to both the scope of the project and the
WBS. WBS line by line or all by them
ID
Task Name
Duration
Start
Finish
Task Resources
Notes
1
Review OLLO Sales Practices and Hiring Strategies
40
8/1/17
9/25/17
Al
Awaiting Executive Approval
5
Review OLLO Hiring practices
14
8/8/17
8/25/17
Chris
Preliminary meetings with HR team
9
New OLLO Sales Program to increase sales by 30%
30

8/8/17
9/18/17
Gene
Communicating with sales team in preparation for upcoming
meetings
13
Review Current OLLO marketing strategies
30
8/14/17
9/22/17
Jackie
Meetings established with marketing team. High level research
and analysis being conducted
Slide 1
Slide 2

An effective project manager possess exceptional
communication and negotiating skills. They must be able to sell
their ideas to the stake holders, sometimes at a moments notice
to keep the project moving. Special care must be taken when
approaching stakeholders. Many of them have a vested interest
in the outcome as a result of their fiduciary responsibilities.
Slide 3
A very will designed PowerPoint can prove to be an effective
tool in presenting new ideas to the stake holders. However, a
beautiful PowerPoint presentation can not do it alone. The
focus should be on substance of the information presented.
Everything presented must be based on factual information and
be relevant to the purpose of the meeting as well as the project
overall.
Slide 4
The project manager real success will depend upon their
knowledge of the stakeholders. They must clearly understand
the stakeholder’s expectation before hand. Information
presented needs to be tailored to fit there needs. It cannot be
stress enough to have good working relationship with the
stakeholders.
Slide 5

During the presentation, the project manager should appear to
be confident. Stand up straight, look people in eye and smile
with an enthusiastic voice. It is imperative that the project
manager must know what he or she is talking about. There is
no substitute for good research and preparation. The project
manager must be prepared to overcome the most common
arguments ahead of time and be ready to win them over in a
positive manner.
Slide 6
The conclusion of the presentation should be unitized to give
the audience a clear understanding of the risk for not taking
action, based upon the presented information It is at this time,
all final clear augments are presented with the desired outcome.
REFERENCES
Grisham, T. W. (2010). International project management:
Leadership in complex environments. Hoboken, N.J: Wiley.
Marketing Schools. (n.d.). Retrieved from
http://www.marketing-schools.org/types-of-
marketing/catalog-marketing.html
New Hampshire Department of Justice. (n.d.). Retrieved from
https://www.doj.nh.gov/consumer/sourcebook/mail-telephone-
sales.htm
Norman, E. S., Brotherton, S. A., & Fried, R. T. (2011). Work
Breakdown Structures: The Foundation for Project Management
Excellence. Hoboken: John Wiley & Sons.

Project Management Institute. (2013). Practice standard for
work breakdown structures. Newtown Square, Pa: Project
Management Institute.
Project Management Institute Staff,. (2011). People in Projects.
Newtown Sq: Project Management Institute.
Springer, M. L. (2010). Project and program management: A
competency-based approach. West Lafayette: Ichor Business
Books/Purdue University Press.
Presenting Ideas to the Stakeholders
Week 2 Team Assignment
1
The Stakeholders
An effective project manager possess exceptional
communication and negotiating skills. They must be able to sell
their ideas to the stake holders, sometimes at a moments notice
to keep the project moving. Special care must be taken when
approaching stakeholders. Many of them have a vested interest
in the outcome as a result of their fiduciary responsibilities.
2

The Presentation
A very will designed PowerPoint can prove to be an effective
tool in presenting new ideas to the stake holders. However, a
beautiful PowerPoint presentation can not do it alone. The
focus should be on substance of the information presented.
Everything presented must be based on factual information and
be relevant to the purpose of the meeting as well as the project
overall.
3
Understanding Expectations
The project manager real success will depend upon their
knowledge of the stakeholders. They must clearly understand
the stakeholder’s expectation before hand. Information
presented needs to be tailored to fit there needs. It cannot be
stress enough to have good working relationship with the
stakeholders.

4
The presentation
During the presentation, the project manager should appear to
be confident. Stand up straight, look people in eye and smile
with an enthusiastic voice. It is imperative that the project
manager must know what he or she is talking about. There is
no substitute for good research and preparation. The project
manager must be prepared to overcome the most common
arguments ahead of time and be ready to win them over in a
positive manner.
5
The conclusion
The conclusion of the presentation should be unitized to give
the audience a clear understanding of the risk for not taking
action, based upon the presented information It is at this time,
all final clear augments are presented with the desired outcome.
6
Performance Report Template

www.ProjectManagementDocs.com
Performance Report
<Project Name>
Company Name
Street Address
City, State Zip Code
Date
Project Performance Report
Project Cost and Schedule Performance Report
Project:
Date: 05/01/20xx
WBS Element
Planned Value (PV)
Earned Value (EV)
Actual Cost (AC)
Cost Variance (CV)
1.0 Product Planning
$45,000
$43,500
$44,000
($500)
2.0 Product Design
$75,000
$73,000
$71,000
$2,000
3.0 Product Build
$90,000
$90,000
$91,000
($1,000)
4.0 Product Testing
$55,000

5.0 Product Implementation
$35,000
Totals:
$300,000
$206,500
$206,000
$500
1. Current Status of Risks and Issues –
2. Significant Achievements –
3. Challenges Identified -
4. Is this project successful or not? Why? -
5. Team Function (did they perform well or not together as a
team and why?) –
6. Lessons Learned – (provide at least 2-3 examples)
PAGE
1
Performance Report Grading Guide
PM/582 r4
2Individual Assignment: Performance ReportPurpose of
Assignment
At the end of every project, a project manager needs to be able
to pull together all of the reporting done throughout the

project’s life cycle to create a cohesive report. This report is
given to stakeholders, the project team, and even those outside
of the project. This assignment focuses on the development of
that performance report and includes metrics to illustrate
whether or not the project was a success.
Resources Required
University of Phoenix Material: Performance Report
TemplateGrading Guide
Content
Met
Partially Met
Not Met
Comments:
The student creates a full performance report for the OLLO
Case Study using the modified information from previous
weeks.
The student indicates the stakeholders who would receive the
report.
The student includes specific metrics on the performance report
to demonstrate if the project was successful or not at the time of
reporting.
The student includes an approximately 200- to 250-word
explanation in each area of the template to help indicate what

each of the metrics demonstrate, lessons learned, team
functioning throughout the project, etc.
Total Available
Total Earned
10.5
#/10.5
Writing Guidelines
Met
Partially Met
Not Met
Comments:
The paper—including tables and graphs, headings, title page,
and reference page—is consistent with APA formatting
guidelines and meets course-level requirements.
Intellectual property is recognized with in-text citations and a
reference page.
Paragraph and sentence transitions are present, logical, and
maintain the flow throughout the paper.

Sentences are complete, clear, and concise.
Rules of grammar and usage are followed including spelling and
punctuation.
Total Available
Total Earned
4.5
#/4.5
Assignment Total
#
15
#/15
Additional comments:

TABLE OF CONTENTSSTRATEGIES OF A PROEJCT LEADER………………………………….docx

TABLE OF CONTENTSSTRATEGIES OF A PROEJCT LEADER………………………………….docx

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