This document discusses organizational control and provides an overview of Module 12, which will help readers understand different levels, types, and forms of control including financial controls, non-financial controls, and lean control systems. It will also help readers craft a Balanced Scorecard for an organization or themselves. The module examines organizational controls as they relate to the planning-organizing-leading-controlling framework and notes controls should determine if strategy is achieving results and serve as early warnings if the organization goes off track.