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Purposive
Communication
LESSON 1: COMMUNICATION PROCESSES, PRINCIPLES, AND ETHICS
Prepared by:
Ruelyn V. Dagum, LPT
Instructor
At the end of the lesson, you shall have:
a. demonstrated understanding of the principles
and purposes of communication process;
b. developed an in-depth understanding of the
different forms of communication; and
c. explained the importance of ethical
communication.
“No matter how eloquently a dog
may bark, he cannot tell another
dog that his parents were poor
but honest.” –Bertrand Russel
Karon – in Cebuano
Karon – in Hiligaynon
• the exchange of ideas, thoughts,
and information from one source
to another
• comes from the Latin word
communis, which means “common”
Communication
Elements of Communication
• Sender
• Receiver
• Message
• Channel
• Feedback
• Interference/Noise
• Situation/Context
Sender
• source of
the message
• encodes the
message
Receiver
• recipient of
the message
• decodes and
processes the
information
Message
• body of
information
• main idea of
communication
Channel
• connects the
sender to the
receiver
Ex.
mobile phones
Feedback
• response of
the receiver
to the sender
Interference or
Noise
• impedes
communication
• distractions
Situation or
Context
• interrelated
conditions
Factors Affecting Communication Processes
• Psychological Factor - mood or feeling
• Cultural Factor - values and norms
• Physical Factor - place, time, environment
• Social Factor - nature of relationship
• Historical Factor - previous
communication
Communication
Models
Shannon
and Weaver
SMCR
Schramm Transactional
Shannon and Weaver
SMCR
Schramm
Transactional
Forms of Communication
1. Verbal Communication
2. Nonverbal Communication
3. Written Communication
Verbal
Communication
• sharing of
information
using speech or
spoken
communication
Types of
Conversation
1. Dialogue
2. Debate
3. Discourse
4. Diatribe
Nonverbal
Communication
• transmission of a
message
without the use
of words
Nonverbal Cues
1. Facial Expression
2. Eye Contact
3. Body Language
4. Posture
5. Touch
6. Space
Written
Communication
• communication
that uses the
written
language
Other Forms of Communication
1. Intrapersonal Communication
2. Interpersonal Communication
3. Public Communication
4. Visual Communication
5. Mass Communication
6. Computer-Mediated Communication
Ethics in Communication
1. Be truthful
2. Show respect for the power of words
3. Invoke participatory democracy
4. Demonstrate mindfulness of cultural
diversity
5. Treat people as ends, not means
1. Be courteous and attentive
2. Avoid prejudging the speaker
3. Maintain the free and open expression
of ideas
Guidelines for Ethical Listening
Thank you!

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Purposive Communication Processes Principles Ethics