Group facilitation


Published on

Published in: Education, Business, Technology
1 Like
  • Be the first to comment

No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide
  • #1 (after bullet #2): - Everything involved in interpersonal communication is in a state of flux. - One person’s message serves as the stimulus for another’s message, which in turn serves as a stimulus for the first person’s message - Each person simultaneously serves as a speaker and a listener #2 (after last bullet): - Each element is intimately connected to the other parts and to the whole
  • #1 (Before 1st bullet): - Each interpersonal communication act is purposeful… each has a purpose or a combination of purposes - There are 5 main purposes #2 (After 2nd bullet): - Your beliefs, attitudes, and values are more influenced by interpersonal encounters than by media or education - It helps you learn how you appear to others #3 (After 3rd): - A large portion of interpersonal communication is persuasive
  • Group facilitation

    1. 1. Chapter 1: Foundations of Interpersonal Communication (part 2 ) By: Julie Kahn, Maher Jada, Jimena Galvan, Scott Metts, and Gerardo Garcia
    2. 2. Interpersonal Communication is a Transactional Process <ul><li>A Transactional Perspective : view of communication as an ongoing process in which all elements are interdependent and influence one another </li></ul><ul><ul><li>Interpersonal communication is an ever-changing circular process </li></ul></ul><ul><ul><ul><li>It is a mutually interactive process </li></ul></ul></ul><ul><ul><li>Not only are individuals interdependent, but the varied elements are as well </li></ul></ul>
    3. 3. Interpersonal Communication is Purposeful <ul><li>To Learn : </li></ul><ul><ul><li>Interpersonal Communication enables you to better understand not only the external world, but also yourself </li></ul></ul><ul><li>To Relate: </li></ul><ul><ul><li>Interpersonal Communication is at the core of establishing and maintaining close relationships </li></ul></ul><ul><li>To Influence: </li></ul><ul><ul><li>You influence the attitudes and behaviors of others in interpersonal encounters </li></ul></ul><ul><li>To Play: </li></ul><ul><ul><li>Interpersonal Communication provides a necessary balances and gives your mind a needed break from other pressures and obligations </li></ul></ul><ul><li>To Help: </li></ul><ul><ul><li>Provides guidance for everyday problems </li></ul></ul>
    4. 4. Ambiguity <ul><li>Examples… </li></ul><ul><ul><li>Soon </li></ul></ul><ul><ul><li>Right Away </li></ul></ul><ul><li>All Messages are ambiguous </li></ul><ul><li>Do you know what I mean? </li></ul><ul><li>Relationship Uncertainty Scale </li></ul><ul><ul><li>What can or cant you say to each other in this relationship? </li></ul></ul><ul><ul><li>Do you and this person feel the same way about each other? </li></ul></ul><ul><ul><li>How would you and this person describe this relationship? </li></ul></ul><ul><ul><li>What is the future of the relationship? </li></ul></ul>
    5. 5. Interpersonal Relationships may be Symmetrical or Complementary <ul><li>Symmetrical Relationships - the two individuals mirror each other’s behaviors </li></ul><ul><ul><li>The relationships is one of equality </li></ul></ul><ul><li>Complementary Relationships - the two individuals engage in different behaviors </li></ul><ul><ul><li>The behavior of one person stimulates the other’s complimentary behavior </li></ul></ul><ul><ul><li>Created by Cultures: The complimentary relationship between teachers and students </li></ul></ul>
    6. 6. Interpersonal Communication Refers to Content and Relationships <ul><li>A simple messages always contains a content aspect and a relationship aspect </li></ul><ul><ul><li>The Content Aspect is what the conversation is about </li></ul></ul><ul><ul><ul><li>Messages refer to the real world </li></ul></ul></ul><ul><ul><li>The Relationship Aspect signifies the relationships between the communicators </li></ul></ul>
    7. 7. Interpersonal Communication is a Series of Punctuated Events <ul><li>Communication events are continuous transactions </li></ul><ul><ul><li>There is no clear-cut beginnings or endings </li></ul></ul><ul><li>Punctuation : tendency to divide communication transactions into sequences of responses </li></ul><ul><ul><li>What is a punctuated event? </li></ul></ul>
    8. 8. Punctuated Events <ul><li>Research shows that among married couples, the individual sees their partner’s behavior as the cause of the conflict </li></ul><ul><li>Punctuation is generally done in ways that benefit the self </li></ul><ul><li>It is essential in achieving empathy </li></ul>
    9. 9. Interpersonal Communication Is… <ul><li>Inevitable </li></ul><ul><li>Irreversible </li></ul><ul><li>Unrepeatable </li></ul>
    10. 10. Inevitability <ul><li>A principle of communication holding that: </li></ul><ul><ul><li>Communication cannot be avoided </li></ul></ul><ul><ul><ul><li>All behavior in an interactional setting is communication </li></ul></ul></ul><ul><li>Any aspect of your behavior may communicate if the other person gives it message value </li></ul><ul><ul><li>All responses have potential message value as well </li></ul></ul>
    11. 11. Irreversibility <ul><li>What you have communicated remains communication; you cannot un communicate </li></ul><ul><ul><li>Electronic messages are virtually impossible to destroy </li></ul></ul><ul><ul><li>Electronic messages can easily be made public </li></ul></ul><ul><li>You can try to qualify, negate or reduce the effects of you message </li></ul><ul><ul><li>But the message itself can never be reversed </li></ul></ul>
    12. 12. Unrepeatability <ul><li>Everyone and everything is constantly changing </li></ul><ul><li>You can never recapture the exact same situation, frame of mind, or relationship dynamics… can never repeat the experience of: </li></ul><ul><ul><li>Meeting someone for the first time </li></ul></ul><ul><ul><li>Comforting a grieving friend </li></ul></ul><ul><ul><li>Resolve a specific conflict </li></ul></ul>