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UM Interactive Media Program
Website Redesign
Directive & Cautious Card Sort Report
CIM 622: UX Research Methods 2/15/16
Introduction
This is a digital open card sort study completed to inform the navigational
design for UM’s Interactive Media Website.
The card sorts were directive and cautious, allowing participants to take their
time to carefully consider and group the 60 items given to them.
The card sorts were conducted to examine how people would group items
currently on the Interactive Media website of University of Miami.
Methods
Following are the methods used
during the course of the study.
Methods
We conducted open card sorts with 16 participants, 8 males and 8 females.
The card sorts were directive and cautious
We conducted the card sorts in person using a digital program called xSort
The participants completed the card sorts on a Mac laptop provided by the
moderator
While the card sort was in progress the moderator took notes with pen and
paper
After all of the card sorts were completed the data was analysed to provide
recommendations informing upon the design of the UM Interactive Media
Methods: Equipment
UM Interactive Media Website: used as a
resource for card items
Xsort: a software used to conduct card sorts
and collect data
Excel: used to combine data and calculate
outcomes
Google Docs and Sheets: used to compile
information
Google Slides and PPT: used to create report
Notebook and Pen: used to write notes during
card sort
Phones: used to take pictures
Researcher Toolkit Document: a reference we
created to assist with card sorts
Demographic Survey: created to discover
basic information about participants
Physical tools:Digital tools:
Methods: Procedure
2/8-2/10
● Generated a list of 60 items based off the UM Interactive Media Website
● Created a demographic survey to collect information about our participants
● Wrote a researcher toolkit to assist us during the data collection process
● Downloaded and tested Xsort, the program we used to conduct our card sorts
Methods: Procedure
2/10-2/12
● Conducted directive and cautious open card sorts with 16 participants
○ Before beginning the card sorting exercise, we asked participants to complete a demographic survey
○ After the survey was completed we gave participants these instructions:
■ We appreciate your help in identifying the categories of information that should be on the University of Miami
Interactive Media Website home page or second-level pages, and what those categories should be called. We
want to see what groupings of cards make sense to you. Once you have grouped the cards, you will name each
of the groups. Take your time and carefully consider the items to be sorted.
■ If you have questions during any point of the exercise, please do not hesitate to ask and I will do my best to
answer your questions. During the exercise, I ask you to “think out loud”, so as to better glean an understanding
of your thought process. Do you have any questions before we begin?“
○ After starting the session, we took note of the participant’s thinking process, card groupings and any questions or
comments that surfaced during the exercise.
Methods: Procedure
2/12-2/14
● Compiled data into one Xsort file
● Analysed data to discover how the navigation of the UM Interactive Media
website can be improved
○ Used Xsort program to generate distance matrixes and tree diagram
● Used our data to inform redesign recommendations
● Compiled all of our data into a report
Methods: Items (Total:60)
Application Submission Events Calendar Graduate Assistantship
Deadline
MFA Application Deadline Opportunities for Alumni Student Awards
Board Games Eye tracking Equipment Graduate Assistantships MFA Application Process Partnership Opportunities Student Projects
Cables & connectors Faculty Awards International Student
Financial Statement
MFA Core Classes Passport for International
students
Tablets & smartphones
Canelink Faculty Directory International Student
Transcript
MFA Electives Phone Number Tuition
Collaborating Institutions Additional Fees Internships MFA Program FAQ’s Portfolio Submission Twitter
Console Games Financial Aid Jobs MFA Required Courses Priority Deadline for
Graduate Assistantships
UI Design
Data Visualization Frances Wolfson Building Location Map MFA Requirements for
Application
Queso Undergraduate minor in interactive media
Donors Game Design LinkedIn Minor Core Classes Slack UX Lab
Email Github Mailing Address
Minor Programing Core
Classes
Social Impact Design UX Research
English Language Proficiency
Exams
Graduate Admissions MFA Admissions FAQ’s Newsletter Stein Office of Career
Services and Internships
Miami’s FAQ’s
Methods: Participants
Total number of participants: 16
Gender breakdown: 8 Males
8 Females
Country of residence:
14 reside domestically
2 reside internationally(CHINA)
Age breakdown:
Methods: Participants
Highest level of education achieved: 3 out of 16 participants were currently studying
Employment status: (5 out of 16 participants are students)
10 participant samples are currently employed
6 participant samples are currently unemployed
Methods: Participants
Time on average spent online (per day):
2 participants specified that they prefered mobile
phone for social media
Device(s) used most frequently to access the internet:
Methods: Participants
Familiarity with the University of Miami Interactive Media website:
10 participants were previously unaware of the website
6 participants were somewhat familiar with the website
Average time spent on card sort:
35min
Least amount of time spent: 15min
Most amount of time spent: 70min
Methods: Participants
Groups of Cards Sorting:
Data Analysis
After completing our card sorts we
compiled and analysed our data.
Data Analysis: Prioritized Categories across participants
● Groups related to the Admission process were critical to participants
● Courses or Academics were important to participants
● 6 participants did not classify any of their groups as unimportant
● Of the participants who did classify a group as unimportant 4 believed groups with awards were
unimportant and 7 believed groups with partnership opportunities or donors were unimportant
● Of the 16 participants, 14 believed the items related to the application process were critical
● Many participants also found items related to tuition to be critical
● Items related to academics and Jobs and Internships/opportunities were also most often found to
be important or critical
Data Analysis: Distance Matrix Across Participants
Item: “Donors” vs. all
● not matched together with 83% of items
Item: “Opportunities for alumni” vs. all
● not at matched together with 78% of items
○ Clear relationship with collaborating institutions,
opportunities for alumni, and partnership
opportunities.
Data Analysis: HCA/Tree
Diagram
Data Analysis: Unclassified Cards
Data Analysis: Interpretation of Data
Clear relationship between collaborating institutions, opportunities for alumni, and
partnership opportunities.
Most participants were unaware of Slack, Github and Queso
Items related to the application process were generally grouped together
Participants did not know where to group the Frances Wolfson Building
Board games and console games were grouped together with game design
Minor classes and MFA classes were grouped together
Contact information such as email address, phone number and mailing address and
location map were grouped together
Recommendations
Based on unclassified cards,
data analysis, distance matrix
and tree diagram.
Redesign FullScreen
Recommendations -Homepage
1. Highlight the focus area of the program: UI Design, Data Visualization and Game Design
2. To Increase potential target audience’s attractiveness, add content: Student Project, Student
Awards & Faculty Awards
3. Current students and faculty might have potential interest in participating in recent events,
add: Events Calendar
4. For visitors to visit our school: Location Map
Tree diagram shows close relations among these items:
0.0 0.2 0.4 0.0 0.2 0.4
Redesign -Homepage
Recommendations -Admissions
1. The key content should be the Application Process Information
2. International Student application information is necessary because of additional requirements
3. Convenient for potential target audience to search information about the program and
admission
Tree diagram shows close relations among these items:
0.0 0.2 0.4
0.0 0.2
Redesign -Admissions
Recommendations -Academics
1. The current “Minor Curriculum page”, “Programming Core Classes” and “Core Classes”
makes Participants feel confused. In the “M.F.A. Curriculum” page, the difference between
“Core classes” and “Required classes” overlaps.
2. To make these items more clear, it is better to simplify and clarify.
Tree diagram shows close relations among these items:
0.0 0.2
Redesign -Academics
Recommendations -Tuition & Aid
1. Currently “Tuition & Fees” is under the
“Admissions” page, it’s easy to miss and
tree diagram shows participants didn’t put
this item under the “Admissions” group.
2. Distance matrix between Item “Tuition”
and Item “Graduate Admission” is around
0.7.
3. Assistantship is a kind of financial aid.
Tree diagram shows close relations
among these items:
0.0 0.2 0.4
0.0 0.2 0.4 0.6
Redesign -Tuition & Aid
Recommendations -About Us
1. Facilities should also include international building.
2. It would be better to categorize equipments into certain courses. Like physical computing, game design, console
game, etc.
Tree diagram shows close relations among these items:
0.0 0.2 0.4 0.6
0.0 0.2 0.4
Redesign -About Us
Recommendations -Job & internships, Community
1. Participants tend to put jobs, internships and office for services in a group. What’s more, they
tend to put partnerships, donors and opportunities for Alumni in a group.
2. According to importance rank, around 7 people put items like donors, partnership
opportunities as unimportant.
Tree diagram shows close relations among these items:
0.0 0.2 0.4 0.6
Redesign -Jobs & Internships, Community
Recommendations -Footer
1. Since in the unclassified cards groups, the top three are Queso(6), Github(4), Slack(4), it’s
unnecessary to put these internal tools into the “Resource” group. They make people who are
not familiar with these tools feel confused.
2. Instead of using “Resource”, it is better to use “Social Media” for Twitter and LinkedIn.
Redesign -Footer
Appendix
Demographic Questionnaire
1.What is your age range?
● 0-20
● 20-40
● 40-60
2.What is your gender?
● Female
● Male
● Prefer not to disclose
3.What is your country of residence?
● Domestic
● International
4.What is your highest education level obtained?
● Completed some high school
● High school graduate
● Completed some college
● Associate degree
● Bachelor's degree
● Completed some postgraduate
● Master's degree
● Ph.D., law or medical degree
5.What is your Employment Status?
Student
Unemployed
Employed
6.How much time on average, do you spend online per day?
● None
● Less than 2 hours
● 2-4 hours
● 4-6 hours
● over 6 hours
7.What device do you use most frequently to access the internet?
● Desktop/laptop
● Mobile phone
● Tablet
Methods: Participants
Questions Country of Residence What is your highest
education level achieved?
What is your
Employment
Status?
How much time on
average, do you
spend online per day?
What device do you
use most
frequently to access
the internet?
Are you familiar
with the University
of Miami Interactive
Media website?
P01 Domestic Ph.D Employed over 6 hours Laptop, mobile
phone
somewhat familiar
P02 International (China) Master's degree Unemployed over 6 hours Laptop, mobile
phone
previously unaware
P03 Domestic Ph.D Employed over 6 hours Desktop, laptop,
mobile
somewhat familiar
P04 International (China) Master's degree Unemployed over 6 hours Laptop previously unaware
P05 Domestic Bachelor’s Degree Employed Less than 2 hours Desktop somewhat familiar
P06 Domestic Associate Degree Student, Employed 2-4 hours Mobile somewhat familiar
P07 Domestic Bachelor’s Degree Employed 2-4 hours Mobile previously unaware
P08 Domestic Some college Employed 2-4 hours laptop previously unaware
Methods: Participants
Questions Country of Residence What is your
highest education
level achieved?
What is your
Employment Status?
How much time on
average, do you spend
online per day?
What device do
you use most
frequently to
access the
internet?
Are you familiar with the
University of Miami
Interactive Media website?
P09 Domestic Master's degree Employed 2-4 hours Mobile Phone previously unaware
P10 Domestic DMA in progress Student 4-6 hours Desktop/laptop previously unaware
P11 Domestic DMA in progress Student 2-4 hours Desktop/laptop previously unaware
P12 Domestic Ph. D/Medical
License
Employed Less than 2 hours Tablet previously unaware
P13 Domestic Bachelor's degree Unemployed Less than 2 hours Desktop/laptop somewhat familiar
P14 Domestic Master's degree Employed over 6 hours Desktop/laptop previously unaware
P15 Domestic Master's degree Employed over 6 hours Desktop/laptop previously unaware
P16 Domestic Bachelor's degree Unemployed Less than 2 hours Mobile phone somewhat familiar
Researcher
Packet
Prompt given to participants (after filling out the
questionnaire):
“Thank you for your willingness to participate in this study.
We appreciate your help in identifying the categories of
information that should be on the University of Miami
Interactive Media Website home page or second-level pages,
and what those categories should be called. We want to see
what groupings of cards make sense to you. Once you have
grouped the cards, you will name each of the groups. Take
your time and carefully consider the items to be sorted.
If you have questions during any point of the exercise, please
do not hesitate to ask and I will do my best to answer your
questions. During the exercise, I ask you to “think out loud”,
so as to better glean an understanding of your thought
process. Do you have any questions before we begin?“
Moderators were asked to document the following during their card sorting
sessions:
Total time of test:
Relevant observations relating to the time taken by participant.
Take note of the participant’s thinking process:
● Are they confident in their choices?
● Do they appear confused?
● Do they ask questions? What questions?
● Do they seem comfortable with the interface?
○ Pay attention to whether the participant is comfortable, if they seem
uncomfortable, let them take a break, get some water etc.
Take note of the card groupings:
● Are there any items left unclassified? If so, what is the reasoning behind this?
● How many groups are there by the end?
Take note of usable quotes (questions and comments that surfaced during the exercise).
Additional notes (body language, tone, preferred terminology, etc.)
Document the process when appropriate (pictures).
At the end of the session, thank the participant for participating in the study.
“Thank you for your patience and time to participate in our study today. We appreciate
your help.”
Observations
International students took longer to sort the cards, the average card sort taking 70 minutes
Teachers from UM took less time to sort the cards, the average card sort taking 30 minutes.
When participants first started the card sort they immediately looked for items that shared commonalities.
For example, they looked for items starting with “MFA” or ending with “Deadline”, “Submission” and
“Application”.
International students might have trouble understanding the meaning of some items. P1 and P4 felt
confused when they did not know the meaning of words. For example, P3 didn’t know what “Eye tracking”
was and P4 did not know what an assistantship is.
Observations
Items related to the application process were generally grouped together.
Most participants had few problems using Xsort.
What Is Queso? was a question that was often asked during card sorts.
Participants were unsure of what to do with the Frances Wolfson Building
Many participants were also unsure what Github is. Because of this it was often left as unclassified.
Participant Comments
“I Don’t Know What Canelink is”
“What the heck, Queso is cheese”
“Slack does not go anywhere to me”
“International student transcripts should go with the english proficiency exams”
“Queso? Is that just a word”
“What is the Wolfson Building? I don’t think most people would know what that is”
“The first thing I would want to look at is how to get in like application submission, application fees and MFA application process”
“There are so many things related to international students I am going to make an international category”
“To me it makes sense that all of the MFA things would go together”
I am going to add student projects to accomplishments because they are probably things being worked on now”
“I chose to put put everything you would need in the application process into an application process group”
” What does cables & connectors mean? Is for students or faculties to check out these items or is the equipment for course and
research? If they are equipment, there should be a category for physical computing equipment.”
Participant Comments
“Why there are items about smartphones and cable connectors? It’s so weird? Something like U print? Need to be download?”
“Why they have Wolfsen Building, UX Lab but they don’t add International Building?”
“What’s student project? Is it a display of students’ projects or is it a class assignment?”
“What’s Queso?”
“What’s Eye contracting equipment? A camera or a Eagle eye”
“Why this website don’t have links to other departments? Like PR, Communication and Motion pictures?”
“What’s Opportunities for Alumni?”
“What is social impact design? Is it a class?”
“What is student project? I don’t know how to categorize this item. Is a student works display or topics of your major?”
“What’s difference between Programing core classes and core classes?”
“It’s so weird. Why there is a event calendar here?”
“Jobs” don’t have anything to do with students.”
Participant 1: Demographics
Age Range: 40-60
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Ph.D
Employment Status: Employed
Time spent Online Per Day: Over 6 hours
Device used to access the internet most frequently: Both Laptop and Mobile phone
Familiarity with UM Interactive Website: Somewhat familiar
Programs & Research Admissions General Info
Current and Future
Students International Students Community Home Internal
Social Impact Design
Graduate Assistantship
Deadline
Frances Wolfson
Building MFA Electives Additional Fees Jobs Student Awards Queso
Board Games MFA Application Deadline Faculty Directory
International
Students
Undergraduate minor in
interactive media Donors Faculty Awards
Cables &
connectors
Student Projects MFA Application Process Miami's FAQ's Minor Core Classes
Opportunities for
Alumni LinkedIn Slack
Data Visualization Application Submission Location Map Tuition
Partnership
Opportunities Phone Number Github
UI Design Portfolio Submission
Minor Programing Core
Classes
Collaborating
Institutions Twitter
Tablets &
Smartphones
Console Games Graduate Assistantships MFA Required Courses
Graduate
Admissions Canelink
UX Lab
MFA Requirements for
Application MFA Core Classes Mailing Address Email
UX Research
Priority Deadline for
Graduate Assistantships Financial Aid Newsletter
Game Design MFA Admissions FAQ's
Stein Office of Career
Services and
Internships Events Calendar
Eye tracking Equipment Internships MFA Program FAQ's
Participant 1: Group Titles and Items
Group label in light blue is a subgroup
of the group to the left
Critical
Financial Fees
Minor Interactive Media Program
Graduate Assistantship
Internal
Programs and Research
Important
Community
General Info
Unimportant
Participant 1: Group Importance
Participant 1: Card Sort Information
Date Conducted: 2/11/2016
Time Conducted: 1:54 pm
Length of Card Sort: 25 minutes
Number of Groups: 7 (sub groups: 1)
Participant 2: Demographics
Age Range: 20-40
Gender: Male
Country of Residence: International (China)
Level of Education Achieved: Master's Degree
Employment Status: Unemployed
Time spent Online Per Day: Over 6 hours
Device used to access the internet most frequently: Laptop and mobile phone
Familiarity with UM Interactive Website: Previously unaware
Homepage
Student
Information
Minor Interactive
Media Program
OffCampus
Collaboration
Jobs &
Internships
SOC Building
& Facilities UM Information
Information
Technology
Faculty
Information
Graduate
Assistantship
Financial
Fees
MFA Student
Coursework Unclassified
Twitter
International
Student Transcript
Undergraduate minor
in interactive media Donors Internships UX lab Events Calendar
Cables &
Connectors
Faculty
Awards
Priority
Deadline for
Graduate
Assistantships
Additional
Fees Board Games Github
MFA Admissions FAQÕs Email Minor Core Classes
Opportunities for
Alumni
Stein Office of
Career Services and
Internships
Frances
Wolfson
Building
Application
Submission
Tablets &
Smartphones
Faculty
Directory
Graduate
Assistantships
Financial
Aid UX Research Queso
MFA Application
Deadline Canelink
Minor Programing
Core Classes
Partnership
Opportunities LinkedIn
Eye tracking
Equipment Miami's FAQ's
Graduate
Assistantship
Deadline
Internationa
l Student
Financial
Statement
Portfolio
Submission Slack
MFA Application
Process Student Projects
Collaborating
Institutions Jobs Phone Number Tuition
Social Impact
Design
MFA Core Classes Student Awards
English Language
Proficiency Exams
Data
Visualization
MFA Electives
Passport for
International
students Mailing Address UI Design
MFA Program FAQÕs Location Map
Console
Games
MFA Required Courses Graduate Admissions Game Design
MFA Requirements for
Application Newsletter
Participant 2: Group Titles and Items
Critical
Homepage
Student Information
MFA Student Coursework
Financial Fees
Minor Interactive Media
Program
Graduate Assistantship
Important
Jobs & Internships
SOC Building & Facilities
Faculty Information
Information Technology
UM information
Offcampus Collaboration
Unimportant
Participant 2: Group Importance
Participant 2: Card Sort Information
Date Conducted: 2/10/2016
Time Conducted: 2:37 pm
Length of Card Sort: 70 minutes
Number of Groups: 12
Participant 3: Demographics
Age Range: 40-60
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Ph.D
Employment Status: Employed
Time spent Online Per Day: Over 6 hours
Device used to access the internet most frequently: Desktop/laptop and mobile phone
Familiarity with UM Interactive Website: Somewhat familiar
MFA Courses
and Electives
Students and
Faculty
HomePage:
Learn About
Software and
Hardware
Subjects We
Teach
External
Relations Financial
Application
Process
International
Students
Contact
and
Location
Important
Top Level
Nav Links
Univ of Miami
General Unclassified
MFA Core Classes Student Awards
Software and
Hardware Github Console Games
Opportunities
for Alumni Additional Fees
MFA Application
Process
International
Student
Financial
Statement Canelink
Events
Calendar
Graduate
Admissions Queso
MFA Electives Student Projects
Subjects We
Teach
Eye tracking
Equipment
Data
Visualization
Partnership
Opportunities Financial Aid
MFA Requirements
for Application
Passport for
International
students Twitter
MFA
Program
FAQ's Miami's FAQ's
Minor Core
Classes Faculty Awards
Cables &
connectors Board Games Donors
Graduate
Assistantship
Deadline
Application
Submission
International
Student
Transcript
Mailing
Address Jobs
Minor
Programing Core
Classes Faculty Directory
Tablets &
smartphones Game Design
Collaborating
Institutions
Graduate
Assistantships
MFA Admissions
FAQÕs
English
Language
Proficiency
Exams Email
MFA Required
Courses Slack UI Design
Priority Deadline
for Graduate
Assistantships
Portfolio
Submission Newletter
Undergraduate
minor in
interactive media UX Research Tuition
MFA Application
Deadline LinkedIn
UX Lab Internships
International
Students
Phone
Number
Social Impact
Design
Stein Office of
Career Services
and Internships
Location
Map
Frances
Wolfson
Building
Participant 3: Group Titles and Items
Group label in light blue is a subgroup
of the group to the left
Critical
MFA Courses and Electives
Student and Faculty
Subjects we teach
Financial
Application Process
MFA Program FAQ
Important
External Relations
Univ of Miami General
Important Top Level Nav Links
Unimportant
Participant 3: Group Importance
Participant 3: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 2:37pm
Length of Card Sort: 30min
Number of Groups: 9 (sub groups 3)
Participant 4: Demographics
Age Range: 20-40
Gender: Female
Country of Residence: International (China)
Level of Education Achieved: Master’s Degree
Employment Status: Unemployed
Time spent Online Per Day: Over 6 hours
Device used to access the internet most frequently: Desktop/laptop
Familiarity with UM Interactive Website: Previously unaware
Admission Application MFA Program Career Assistance Faculty
MFA Required
Courses Hyperlink Address
Application Financial Aid MFA Program FAQ's Internships Faculty Directory Tablets & smartphones Canelink
Frances Wolfson
Building
International Students MFA Admissions FAQ's Academic Track Jobs Awards Console Games Miami's FAQ's Location Map
Assistantship Portfolio Submission MFA Courses
Stein Office of Career
Services and Internships Student Awards UI Design Contact
Graduate Assistantships Graduate Admissions Academic Track Faculty Awards UX Research Email
Graduate Assistantships
Deadline Tuition Data Visualization Board Games Twitter
Priority Deadline for
Graduate Assitantships Addtional Fees Game Design Opportunities MFA Electives Mailing Address
International Students MFA Courses Opportunities for Alumni Eye tracking Equipment LinkeIn
English Language Proficiency
Exams Minor Core Classes
Partnership
Opportunities Social Impact Design Phone Number
Minor Programing Core
Classes
Collaborating
Institutions
MFA Required Courses UX Lab
MFA Core Classes Cables & Connectors
MFA Electives Github
Participant 4: Group Titles and Items
Group label in light blue is a subgroup of the
group label in dark blue written above
Critical
Admission
MFA Program
Career Assistance
Contact
Faculty
Important
Opportunities
Assistantship
Hyperlink
Awards
Unimportant
Participant 4: Group Importance
Participant 4: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 9:51pm
Length of Card Sort: 70min
Number of Groups: 9 (sub groups: 5)
Participant 5: Demographics
Age Range: Over 60
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Bachelor’s Degree
Employment Status: Employed
Time spent Online Per Day: Less than 2 hours
Device used to access the internet most frequently: Desktop
Familiarity with UM Interactive Website: Somewhat familiar
Applications Admissions Links Classes FAQ Intl. Students Directions Opportunities Equipment Updates
Contributors Awards
MFA Application
Process
Graduate
Admissions Github MFA Core classes
MFA Program
FAQs
Intl. Student
Financial
Statement
Location
Map Internships
Cables &
Connectors Newsletter
Collaborating
Institutions
Faculty
Awards
MFA Application
Deadline Financial Aid LinkedIn
MFA Required
Courses
MFA
Admissions
FAQs
Intl. Student
Transcript
Frances
Wolfson
Building Jobs
Tablets &
Smartphones
Events
Calendar Donors
Student
Awards
MFA Requirements for
Application
Graduate
Assistantships Queso MFA Electives Miami FAQs
Passport for
Intl. Students UX Lab
Partnership
Opportunities Board Games
Application Submission
Priority Deadline For
Graduate
Assistantships Slack Minor Core Classes
Stein Office
Console
Games
Portfolio Submission
Graduate
Assistantship
Deadline Twitter
Minor Programming
Core Classes
Opportunities
for Alumni
English Proficiency
Exams
Faculty
Directory Data Visualization
Tuition Game Design
Additional Fees UI Design
Mailing Address Social Impact Design
Phone Number UX Research
Email
Undergraduate Minor
in Interactive Media
Student Projects
Participant 5: Group Titles and Items
Critical
Links
Classes
Applications
Admissions
Directions
FAQ
International Students
Opportunities
Important
Updates
Equipment
Awards
Contributors
Unimportant
Participant 5: Group Importance
Participant 5: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 10:51am
Length of Card Sort: 47min
Number of Groups: 12
Participant 6: Demographics
Age Range: 20-40
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Associate degree
Employment Status: Student, Employed
Time spent Online Per Day: 2 - 4 hours
Device used to access the internet most frequently: Mobile
Familiarity with UM Interactive Website: Somewhat familiar
Application and Admission
Info
Tuition &
Financial Aid Networking Assistantships Classes International Students Contact Misc.
Jobs &
Internships Social
Student & Faculty
Highlights
MFA Application Deadline Financial Aid
Opportunities for
Alumni
Graduate
Assistantships
Social Impact
Design
English Language
Proficiency Exams
Phone
Number
Miami FAQs Jobs Canelink Faculty Awards
MFA Admissions FAQs Additional Fees
Partnership
Opportunities
Graduate
Assistantship
Deadline Data Visualization
International Student
Financial Statement
Mailing
Address Location Map Stein Office Github Student Projects
MFA Application Process Tuition
Collaborating
Institutions
Priority Deadline for
Graduate
Assistantships Game Design
International Student
Transcript Email
Frances
Wolfson
Building Internships LinkedIn Student Awards
MFA Core Classes Donors Console Games
Passport for
International Students
Faculty
Directory
Events
Calendar Newsletter
MFA Electives Board Games Queso
MFA Program FAQs UI Design Slack
MFA Required Courses UX Lab Twitter
MFA Requirements for
Application UX Research
Minor Core Classes
Eye tracking
equipment
Minor Programming Core
Classes
cables and
connectors
Portfolio Submission
tablets and
smartphones
Application Submission
Graduate Admissions
Undergraduate Minor in
Interactive Media
Participant 6: Group Titles and Items
Critical
Application and Admission Info
Tuition and Financial Aid
Classes
Contact
Jobs and Internships
Assistantships
Networking
Social
Contact
Important
Misc.
Student & Faculty Highlights.
Unimportant
Participant 6: Group Importance
Participant 6: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 4:28pm
Length of Card Sort: 16min
Number of Groups: 11
Participant 7: Demographics
Age Range: 40-60
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Bachelor's degree
Employment Status: Employed
Time spent Online Per Day: 2-4 hours
Device used to access the internet most frequently: Mobile phone
Familiarity with UM Interactive Website: Previously Unaware
Social
Application And
Admissions
Financial Aid and
Tuition Classes Careers
Contact
Info
Student
Highlights
Intl. Student
Info
Faculty
Info Alumni
Student
Resources Equipment
Github Application Submission Financial Aid MFA Core Classes Jobs Email
Student
Awards English Exams
Faculty
Director
Opps. for
Alumni Canelink
eye-tracking
equipment
Slack Graduate Admissions Additional Fees MFA Electives Internships
Mailing
Address
Student
Projects
Intl. Student
Financial
Statement
Faculty
Awards
Collab.
Institutions
Events
Calendar UX Lab
Twitter MFA Admissions FAQ
Graduate Assistantship
Deadline MFA Required Courses Stein Office
Phone
Number
Intl. Student
Transcript
Partnership
Opportunities
Location
Map
Cables and
Connectors
MFA Application
Deadline Graduate Assistantships
Minor core classes
LinkedIn
Passport for Intl.
Students Donors Miami FAQs
Tablets and
smartphones
MFA Application
Process
Priority Deadline for
Graduate Assistantship
Minor Programming
Core classes
Newsletter Board games
MFA Program FAQ
Tuition Game Design
Queso console games
MFA Requirements for
Application
Social Impact Design
Portfolio Submission
UI Design
Undergraduate
Minor, Interactive
Media
UX Research
Data Visualization
Participant 7: Group Titles and Items
Critical
Application and Admissions
Financial Aid and Tuition
Classes
Contact Info
Faculty Info
International Student Info
Student Resources
Careers
Student Highlights
Alumni
Social
Equipment
Important
Participant 7: Group Importance
Participant 7: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 4:50pm
Length of Card Sort: 29min
Number of Groups: 12
Participant 8: Demographics
Age Range: 40-60
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Completed Some College
Employment Status: Employed
Time spent Online Per Day: 2-4 hours
Device used to access the internet most frequently: Laptop
Familiarity with UM Interactive Website: Previously Unaware
Games Awards Assistantships Institutions Social Media Equipment Admissions Admissions (cont)
International
Students Classes Opportunities
Game Design Student Awards
Graduate Assistantship
Deadline Donors LinkedIn Eye tracking
Application
Submission
Minor programming
core classes
Intl. Student
Financial
Statement UI Design
opportunities
for alumni
Console Games Faculty Awards
Graduate
Assistantships
Collaborating
Institutions Queso
Cables &
connectors Email
Partnership
Opportunities
English Language
Proficiency
Exams UX Research Internships
Board Games
Priority Deadline for
Graduate
Assistantships Github
Tablets &
Smartphones Additional Fees Faculty Directory Passport
Data
Visualization Stein Office
Slack Location Map
Frances Wolfson
Building
International
Student
Transcripts
Student
Projects Jobs
Canelink MFA Admission
FAQs Phone Number
MFA Program
FAQ Social Impact
Design Newsletter
Twitter
Mailing Address
Portfolio
Submission
MFA Required
Courses Miami FAQs
MFA Application
Deadline
Graduate
Admissions
Minor core
classes
MFA
Requirement
s for
Application
Events
Calendar
MFA Application
Process Financial aid
MFA Core
Classes Tuition
MFA Electives
Undergraduate
Minor Interactive
Media
Participant 8: Group Titles and Items
Critical
Admissions
International Students
Classes
Opportunities
Assistantships
Social Media
Important
equipment
Games
Awards
Institutions
Unimportant
Participant 8: Group Importance
Participant 8: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 6:30pm
Length of Card Sort: 58min
Number of Groups: 10
Participant 9: Demographics
Age Range: 20-40
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Master’s Degree
Employment Status: Employed
Time spent Online Per Day: 2-4 hours
Device used to access the internet most frequently: Mobile phone
Familiarity with UM Interactive Website: Previously unaware
Application Process Faculty Information MFA Process Student Hub Events Awards Graduate Link IT Link
Interactive Media
Classes
Application Submission Phone Number MFA Admission FAQ's Twitter Events Calendar
Frances Wolfson
Building Graduate Admissions UX Research
Undergraduate minor
in interactive media
English Language
Proficiency Mailing Address MFA Application Deadline Board Games Newsletter Donors Portfolio Submission UX Lab Minor Core Classes
International Student
Financial Statement Email MFA Application Process Github Miami's FAQ's Student Awards
Priority Deadline for
Graduate Admissions
Collaborating
Institutions
Tablets &
smartphones
Tuition Faculty Directory MFA Core Classes Queso Location Map Faculty Awards Graduate Assistantships UI Design Cables & connectors
Additional Fees MFA Electives Student Projects
Partnership
Opportunities
Graduate Assistantships
deadline
Eye Tracking
Equipment Game Design
Passport for International
Students MFA Program FAQs Slack
Opportunities for
Alumni
Stein Office of Career
Services and Internships Data Visualization
Minor Programming
Core Classes
International Student
Transcript MFA Required Courses Jobs Internships
Social Impact
Design Console Games
LinkedIn
MFA Requirement for
Application
Financial Aid
Canelink
Participant 9: Group Titles and Items
Critical
Application Process
MFA Process
Graduate Link
Interactive Media Classes
IT Link
Student Hub
Faculty Information
Important
Participant 9: Group Importance
Participant 9: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 3:00pm
Length of Card Sort: 47min
Number of Groups: 9
Participant 10: Demographics
Age Range: 20-40
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Completed some postgraduate
Employment Status: Student
Time spent Online Per Day: 4-6 hours
Device used to access the internet most frequently: Desktop/laptop
Familiarity with UM Interactive Website: Previously unaware
Info for Prospective
Students
Tools for Current
Students General Info Social Media
Degree Requirement
Info Non-Student Info Hardware Games UX
Student
Activity
Tuition Additional Fees
Mailing
address Slack MFA Core Classes Opportunities for Alumni
Cables &
connectors Board Games UX Lab
Student
Awards
Graduate Assistantship
Deadline Faculty Directory phone number LinkedIn MFA Electives Donors
tablets &
smartphones Game Design UX Research
Student
Projects
Portfolio Submission
Passport for
International students location map Twitter MFA Required Courses Internships
Eye tracking
Equipment
Console
Games
MFA Admissions FAQ's Financial Aid
events
calendar
Minor Programing Core
Classes
Stein Office of Career
Services and Internships
MFA Application Deadline Queso newsletter
Undergraduate minor in
interactive media Collaborating Institutions
Graduate Assistantships Email Miami's FAQ's Jobs
Application Submission Canelink
Partnership
Opportunities
MFA Requirements for
Application
International student
transcript Faculty Awards
Graduate Admissions
international student
financial statement
English Language for
Proficiency Exams
Priority Deadline for
Graduate Assistantships
MFA Application Process
Participant 10: Group Titles and Items
Critical
Info For Prospective Students
Tools for Current Students
Degree Requirement Info
General Info
Non-Student Info
UX
Important
Participant 10: Group Importance
Participant 10: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 9:15pm
Length of Card Sort: 28min
Number of Groups: 10
Participant 11: Demographics
Age Range: 20-40
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Completed some postgraduate
Employment Status: Student
Time spent Online Per Day: 2-4 hours
Device used to access the internet most frequently: Desktop/laptop
Familiarity with UM Interactive Website: Previously unaware
Admissions and Financial Aid Courses Communications
Contact Information and
Frequently Visited Pages
Opportunites, Awards,
and Partnerships
For International
Students
Tuition MFA Core Classes Frances Wolfson Building Cables & connections Email Interships
International Student
Transcript
Financial Aid MFA Electives Game Design Tablets & smartphones Phone Number
Stein Office of Career
Services and Interships
Passport for Internation
Students
Graduate Admissions MFA Required Courses Github UI Design Events Calendar Jobs
English Language
Proficiency Exams
Graduate Assistantship Deadline Minor Core Classes LinkedIn Data Visualization Location Map Opportunities for Alumni
Graduate Assistantships Minor Programming Core Classes Newsletter Console Games Miami's FAQ's Partnership Opportunities
International Student Financial
Statement
Undergraduate minor in interactive
media Twitter Board Games Mailing Address Faculty Awards
MFA Admissions FAQ's student Projects UX Lab Queso Faculty Directory Student Awards
MFA Requirements for
Application Canelink Social Impact Design Slack Donors
MFA Application Deadline UX Research Collaborating Institutions
MFA Application Process Eye Tracking Equipment
Participant 11: Group Titles and Items
Critical
Admissions
Courses
Contact Information
Frequently Visited Pages
Communications
Opportunities, Awards, and
Partnerships
For International Students
Important
Participant 11: Group Importance
Participant 11: Card Sort Information
Date Conducted: 2/12/16
Time Conducted: 4:00pm
Length of Card Sort: 25min
Number of Groups: 10
Participant 12: Demographics
Age Range: 40-60
Gender: Male
Country of Residence: Domestic
Level of Education Achieved: Ph.d/Medical License
Employment Status: Employed
Time spent Online Per Day: Less than 2 hours
Device used to access the internet most frequently: Tablet
Familiarity with UM Interactive Website: Previously unaware
Admissions International Students Academics Outreach
Financial Aid and
Tuition Stay Informed Classes
Facilities &
Equipment
Current
Students Awards
Graduate Admissions
International Students
Financial Statement
MFA Program
FAQ's
Collaborating
Institutions Tuition Miami's FAQ's UI Design UX Lab
Stein Office of
Career
Services and
Internships
Student
Awards
MFA Requirements for
Application
Passport for International
students MFA Core Classes Jobs Financial Aid Events Calendar UX Research
Eye Tracking
Equipment Location Map Faculty Awards
Priority Deadline for
Graduate
Assistantships
International Student
Transcript
MFA Required
Courses Internships Additional Fees Email
Social Impact
Design
Cables &
connectors Canelink
Graduate
Assistantships
English Language
Proficiency Exams
Undergraduate
minor in interactive
media
Opportunities for
Alumni LinkedIn Game Design
tablets &
smartphones
Portfolio
Submission
Graduate
Assistantships Deadline
Minor
Programming Core
Classes
Partnership
Opportunities Phone Number Data Visualization
Frances
Wolfson
Building
Student
Projects
Application Submission
Minor Core
Classes Donors Mailing Address Console Games
MFA Application
Process MFA Elective Twitter Board Games
MFA Admissions FAQ's Newsletter
MFA Application
Deadline
Participant 12: Group Titles and Items
Critical
Admissions
Academics
Financial Aid and Tuition
Outreach
International Students
Current Students
Classes
Important
Participant 12: Group Importance
Participant 12: Card Sort Information
Date Conducted: 2/12/16
Time Conducted: 8:00pm
Length of Card Sort: 15min
Number of Groups: 10
Participant 13: Demographics
Age Range: 40-60
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Bachelor's Degree
Employment Status: Unemployed
Time spent Online Per Day: Less than 2 hours
Device used to access the internet most frequently: Desktop/laptop
Familiarity with UM Interactive Website: Somewhat familiar
Social
Media
U
Research
Minor
Opportunities Hardware
International Student
Information Graduate Information Interactive Media Info Miami
Contact
Information
Achievemen
t Awards
Donors &
Partnership
Opportunities Unclassified
Twitter
UX
Research
Minor
Programing
Core Classes
Tablets &
Smartphones
International Student
Transcript Graduate Assistantships
Frances Wolfson
Building MFA Program FAQ's Financial Aid Phone Number
Faculty
Awards Donors Queso
LinkedIn UI Design
Minor Core
Classes
Cables &
Connectors
Student Financial
Statement Internships
MFA Required
Courses
Graduate Assistantship
Deadline Tuition Mailing Address
Student
Awards
Partnership
Opportunities Slack
Github UX Lab
Passport for
International Students Graduate Admissions MFA Electives
Undergraduate Minor
in Interactive Media
Miami's
FAQ's Email
Opportunities
for Alumni Additional Fees
English Language
Proficiency Exams
Priority Deadline for
Graduate Assistantships
MFA Application
Process Social Impact Design
Application
Submission Location Map
Collaborating
Institutions
MFA Admissions
FAQ's
Eye Tracking
Equipment Newsletter Jobs
MFA
Requirements for
Application Data Visualization Events Calendar
MFA Core Classes Portfolio Submission Canelink
MFA Application
Deadline Student Projects
Faculty
Directory
Game Design Console Games
Stein Office of
Career Services
and Internships
Board Games
Participant 13: Group Titles and Items
Critical
Interactive Media
Info Miami
Contact Information
Graduate Information
International Student Information
U Research
Minor Opportunities
Important
Donors & Partnership
Opportunities
Hardware
Achievement Awards
Social Media
Unimportant
Participant 13: Group Importance
Participant 13: Card Sort Information
Date Conducted: 2/10/16
Time Conducted: 8:23pm
Length of Card Sort: 34min
Number of Groups: 11
Participant 14: Demographics
Age Range: 20-40
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Master’s Degree
Employment Status: Employed
Time spent Online Per Day: Over 6 hours
Device used to access the internet most frequently: Desktop/laptop
Familiarity with UM Interactive Website: Previously unaware
About Us Tech Stuff Minor
International
Students
Student
Work MFA Admissions Jobs and Internships Faculty Graduate Assistantships Cost Work With Us Unclassified
LinkedIn
Cables and
Connectors
Minor Programing
Core Classes
English Language
Proficiency Exams
Student
Projects MFA Core Classes Internships
Faculty
Awards
Graduate Assistantship
Deadline Tuition
Opportunities For
Alumni Canelink
Twitter
Eye Tracking
Equipment
Undergraduate Minor
in Interactive Media
International Student
Financial Statement
Student
Awards
MFA Program
FAQ's Jobs
Faculty
Directory Graduate Assistantships Financial Aid
Partnership
Opportunities
Email
Game
Design Minor Core Classes
Passport for
International Students
Portfolio
Submission
MFA
Requirements for
Application
Stein Office of Career
Services and Internships
Priority Deadline for
Graduate Assistantships Additional Fees
Collaborating
Institutions
Location Map
Console
Games
MFA Required
Courses Donors
Frances Wolfson
Building UX Lab
MFA Application
Deadline
Miami's FAQ's Queso
MFA Application
Process
Events calendar UI Design MFA Electives
Phone Number Slack
MFA Admissions
FAQ's
Newsletter
Board
Games
Application
Submission
Mailing Address Github
Graduate
Admissions
UX Research
Social
Impact
Design
Participant 14: Group Titles and Items
Critical
About Us
Cost
MFA Admissions
Graduate Assistantships
Jobs and Internships
Minor
Faculty
Tech Stuff
Important
Work With Us
Student Work
International Students
Unimportant
Participant 14: Group Importance
Participant 14: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 10:30am
Length of Card Sort: 24min
Number of Groups: 11
Participant 15: Demographics
Age Range: 20-40
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Master’s Degree
Employment Status: Employed
Time spent Online Per Day: Over 6 hours
Device used to access the internet most frequently: Desktop/laptop
Familiarity with UM Interactive Website: Previously unaware
Programs Home Page MFA Program Graduate Admissions
Minor in Interactive
Media Be Involved
Tuition and
Financial Aid Achievements
International
Students
Career
Resources
Learning
Areas
On-Campus
Resources
Github
Phone
Number
MFA Admissions
FAQ's
Priority Deadline for
Graduate Assistantships
Undergraduate Minor
in Interactive Media
Opportunities
for Alumni Tuition Faculty Awards
Passport for
International
Students Jobs
Cables &
Connectors
Frances
Wolfson
Building
Slack LinkedIn
MFA
Requirements for
Application Graduate Assistantships
Minor Programing
Core Classes
Partnership
Opportunities
Additional
Fees
Student
Awards
International
Student Financial
Statement Internships
Tablets &
Smartphones UX Lab
Queso Email
MFA Application
Process Graduate Admissions Minor Core Classes
Collaborating
Institutions Financial Aid
Student
Projects
International
Student Transcript
Stein Office of
Career
Services and
Internships
Console
Games
Mailing
Address
MFA Application
Deadline
Graduate Assistantship
Deadline Donors UX Research
English Language
Proficiency Exams Board Games
Twitter MFA Electives Application Submission
Social Impact
Design
Location
Map
MFA Core
Classes Miami's FAQ's
Eye Tracking
Equipment
Faculty
Directory
MFA Program
FAQ's Portfolio Submission UI Design
Events
Calendar
MFA Required
Courses
Data
Visualization
Canelink Game Design
Newsletter
Participant 15: Group Titles and Items
Critical
Home Page
MFA Program
Minor in Interactive Media
Graduate Admissions
Tuition and Financial Aid
Achievements
International Students
Career Resources
Important
Programs
Be Involved
On-Campus Resources
Learning Areas
Unimportant
Participant 15: Group Importance
Participant 15: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 3:34pm
Length of Card Sort: 25min
Number of Groups: 12
Participant 16: Demographics
Age Range: 40-60
Gender: Female
Country of Residence: Domestic
Level of Education Achieved: Bachelor's Degree
Employment Status: Unemployed
Time spent Online Per Day: Less than 2 hours
Device used to access the internet most frequently: Mobile phone
Familiarity with UM Interactive Website: Somewhat familiar
Participant 16: Group Titles and Items
Alumni
Opportunities Classes
Graduate Student
Opportunities Course Work Foreign Student Applications Application Process Unclassified
Donors
Social Impact
Design Graduate Assistantships
Minor Programing
Core Classes
International Student Financial
Statement MFA Application Process Newsletter
Frances Wolfson
Building
Collaborating
Institutions Game Design Internships
MFA Required
Courses International Student Transcript Financial Aid Application Submission Queso
Opportunities for
Alumni Board Games Portfolio Submission MFA Core Classes
Passport for International
Students Tuition
MFA Requirements for
Application Github
Partnership
Opportunities
Data
Visualization Student Projects Minor Core Classes
English Language Proficiency
Exams Graduate Admissions Location Map
MFA Electives UX Research Faculty Directory
Priority Deadline for Graduate
Assistantships
Console Games LinkedIn Miami's FAQ's Email
UI Design
Graduate Assistantship
Deadline MFA Application Deadline Events Calendar
Twitter Student Awards Mailing Address MFA Program FAQ's
Tablets &
Smartphones
Stein Office of Career
Services and Internships Additional Fees Faculty Awards
UX Lab Phone Number
Cables &
Connectors
Undergraduate Minor in
Interactive Media
Eye Tracking
Equipment MFA Admissions FAQ's
Slack Canelink
Critical
Application Process
Foreign Student Applications
Graduate Student Opportunities
Course Work
Alumni Opportunities
Classes
Important
Participant 16: Group Importance
Participant 16: Card Sort Information
Date Conducted: 2/11/16
Time Conducted: 7:15pm
Length of Card Sort: 22min
Number of Groups: 6

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Card Sort Report

  • 1. UM Interactive Media Program Website Redesign Directive & Cautious Card Sort Report CIM 622: UX Research Methods 2/15/16
  • 2. Introduction This is a digital open card sort study completed to inform the navigational design for UM’s Interactive Media Website. The card sorts were directive and cautious, allowing participants to take their time to carefully consider and group the 60 items given to them. The card sorts were conducted to examine how people would group items currently on the Interactive Media website of University of Miami.
  • 3. Methods Following are the methods used during the course of the study.
  • 4. Methods We conducted open card sorts with 16 participants, 8 males and 8 females. The card sorts were directive and cautious We conducted the card sorts in person using a digital program called xSort The participants completed the card sorts on a Mac laptop provided by the moderator While the card sort was in progress the moderator took notes with pen and paper After all of the card sorts were completed the data was analysed to provide recommendations informing upon the design of the UM Interactive Media
  • 5. Methods: Equipment UM Interactive Media Website: used as a resource for card items Xsort: a software used to conduct card sorts and collect data Excel: used to combine data and calculate outcomes Google Docs and Sheets: used to compile information Google Slides and PPT: used to create report Notebook and Pen: used to write notes during card sort Phones: used to take pictures Researcher Toolkit Document: a reference we created to assist with card sorts Demographic Survey: created to discover basic information about participants Physical tools:Digital tools:
  • 6. Methods: Procedure 2/8-2/10 ● Generated a list of 60 items based off the UM Interactive Media Website ● Created a demographic survey to collect information about our participants ● Wrote a researcher toolkit to assist us during the data collection process ● Downloaded and tested Xsort, the program we used to conduct our card sorts
  • 7. Methods: Procedure 2/10-2/12 ● Conducted directive and cautious open card sorts with 16 participants ○ Before beginning the card sorting exercise, we asked participants to complete a demographic survey ○ After the survey was completed we gave participants these instructions: ■ We appreciate your help in identifying the categories of information that should be on the University of Miami Interactive Media Website home page or second-level pages, and what those categories should be called. We want to see what groupings of cards make sense to you. Once you have grouped the cards, you will name each of the groups. Take your time and carefully consider the items to be sorted. ■ If you have questions during any point of the exercise, please do not hesitate to ask and I will do my best to answer your questions. During the exercise, I ask you to “think out loud”, so as to better glean an understanding of your thought process. Do you have any questions before we begin?“ ○ After starting the session, we took note of the participant’s thinking process, card groupings and any questions or comments that surfaced during the exercise.
  • 8. Methods: Procedure 2/12-2/14 ● Compiled data into one Xsort file ● Analysed data to discover how the navigation of the UM Interactive Media website can be improved ○ Used Xsort program to generate distance matrixes and tree diagram ● Used our data to inform redesign recommendations ● Compiled all of our data into a report
  • 9. Methods: Items (Total:60) Application Submission Events Calendar Graduate Assistantship Deadline MFA Application Deadline Opportunities for Alumni Student Awards Board Games Eye tracking Equipment Graduate Assistantships MFA Application Process Partnership Opportunities Student Projects Cables & connectors Faculty Awards International Student Financial Statement MFA Core Classes Passport for International students Tablets & smartphones Canelink Faculty Directory International Student Transcript MFA Electives Phone Number Tuition Collaborating Institutions Additional Fees Internships MFA Program FAQ’s Portfolio Submission Twitter Console Games Financial Aid Jobs MFA Required Courses Priority Deadline for Graduate Assistantships UI Design Data Visualization Frances Wolfson Building Location Map MFA Requirements for Application Queso Undergraduate minor in interactive media Donors Game Design LinkedIn Minor Core Classes Slack UX Lab Email Github Mailing Address Minor Programing Core Classes Social Impact Design UX Research English Language Proficiency Exams Graduate Admissions MFA Admissions FAQ’s Newsletter Stein Office of Career Services and Internships Miami’s FAQ’s
  • 10. Methods: Participants Total number of participants: 16 Gender breakdown: 8 Males 8 Females Country of residence: 14 reside domestically 2 reside internationally(CHINA) Age breakdown:
  • 11. Methods: Participants Highest level of education achieved: 3 out of 16 participants were currently studying Employment status: (5 out of 16 participants are students) 10 participant samples are currently employed 6 participant samples are currently unemployed
  • 12. Methods: Participants Time on average spent online (per day): 2 participants specified that they prefered mobile phone for social media Device(s) used most frequently to access the internet:
  • 13. Methods: Participants Familiarity with the University of Miami Interactive Media website: 10 participants were previously unaware of the website 6 participants were somewhat familiar with the website Average time spent on card sort: 35min Least amount of time spent: 15min Most amount of time spent: 70min
  • 15. Data Analysis After completing our card sorts we compiled and analysed our data.
  • 16. Data Analysis: Prioritized Categories across participants ● Groups related to the Admission process were critical to participants ● Courses or Academics were important to participants ● 6 participants did not classify any of their groups as unimportant ● Of the participants who did classify a group as unimportant 4 believed groups with awards were unimportant and 7 believed groups with partnership opportunities or donors were unimportant ● Of the 16 participants, 14 believed the items related to the application process were critical ● Many participants also found items related to tuition to be critical ● Items related to academics and Jobs and Internships/opportunities were also most often found to be important or critical
  • 17. Data Analysis: Distance Matrix Across Participants Item: “Donors” vs. all ● not matched together with 83% of items Item: “Opportunities for alumni” vs. all ● not at matched together with 78% of items ○ Clear relationship with collaborating institutions, opportunities for alumni, and partnership opportunities.
  • 20. Data Analysis: Interpretation of Data Clear relationship between collaborating institutions, opportunities for alumni, and partnership opportunities. Most participants were unaware of Slack, Github and Queso Items related to the application process were generally grouped together Participants did not know where to group the Frances Wolfson Building Board games and console games were grouped together with game design Minor classes and MFA classes were grouped together Contact information such as email address, phone number and mailing address and location map were grouped together
  • 21. Recommendations Based on unclassified cards, data analysis, distance matrix and tree diagram.
  • 23. Recommendations -Homepage 1. Highlight the focus area of the program: UI Design, Data Visualization and Game Design 2. To Increase potential target audience’s attractiveness, add content: Student Project, Student Awards & Faculty Awards 3. Current students and faculty might have potential interest in participating in recent events, add: Events Calendar 4. For visitors to visit our school: Location Map Tree diagram shows close relations among these items: 0.0 0.2 0.4 0.0 0.2 0.4
  • 25. Recommendations -Admissions 1. The key content should be the Application Process Information 2. International Student application information is necessary because of additional requirements 3. Convenient for potential target audience to search information about the program and admission Tree diagram shows close relations among these items: 0.0 0.2 0.4 0.0 0.2
  • 27. Recommendations -Academics 1. The current “Minor Curriculum page”, “Programming Core Classes” and “Core Classes” makes Participants feel confused. In the “M.F.A. Curriculum” page, the difference between “Core classes” and “Required classes” overlaps. 2. To make these items more clear, it is better to simplify and clarify. Tree diagram shows close relations among these items: 0.0 0.2
  • 29. Recommendations -Tuition & Aid 1. Currently “Tuition & Fees” is under the “Admissions” page, it’s easy to miss and tree diagram shows participants didn’t put this item under the “Admissions” group. 2. Distance matrix between Item “Tuition” and Item “Graduate Admission” is around 0.7. 3. Assistantship is a kind of financial aid. Tree diagram shows close relations among these items: 0.0 0.2 0.4 0.0 0.2 0.4 0.6
  • 31. Recommendations -About Us 1. Facilities should also include international building. 2. It would be better to categorize equipments into certain courses. Like physical computing, game design, console game, etc. Tree diagram shows close relations among these items: 0.0 0.2 0.4 0.6 0.0 0.2 0.4
  • 33. Recommendations -Job & internships, Community 1. Participants tend to put jobs, internships and office for services in a group. What’s more, they tend to put partnerships, donors and opportunities for Alumni in a group. 2. According to importance rank, around 7 people put items like donors, partnership opportunities as unimportant. Tree diagram shows close relations among these items: 0.0 0.2 0.4 0.6
  • 34. Redesign -Jobs & Internships, Community
  • 35. Recommendations -Footer 1. Since in the unclassified cards groups, the top three are Queso(6), Github(4), Slack(4), it’s unnecessary to put these internal tools into the “Resource” group. They make people who are not familiar with these tools feel confused. 2. Instead of using “Resource”, it is better to use “Social Media” for Twitter and LinkedIn. Redesign -Footer
  • 37. Demographic Questionnaire 1.What is your age range? ● 0-20 ● 20-40 ● 40-60 2.What is your gender? ● Female ● Male ● Prefer not to disclose 3.What is your country of residence? ● Domestic ● International 4.What is your highest education level obtained? ● Completed some high school ● High school graduate ● Completed some college ● Associate degree ● Bachelor's degree ● Completed some postgraduate ● Master's degree ● Ph.D., law or medical degree 5.What is your Employment Status? Student Unemployed Employed 6.How much time on average, do you spend online per day? ● None ● Less than 2 hours ● 2-4 hours ● 4-6 hours ● over 6 hours 7.What device do you use most frequently to access the internet? ● Desktop/laptop ● Mobile phone ● Tablet
  • 38. Methods: Participants Questions Country of Residence What is your highest education level achieved? What is your Employment Status? How much time on average, do you spend online per day? What device do you use most frequently to access the internet? Are you familiar with the University of Miami Interactive Media website? P01 Domestic Ph.D Employed over 6 hours Laptop, mobile phone somewhat familiar P02 International (China) Master's degree Unemployed over 6 hours Laptop, mobile phone previously unaware P03 Domestic Ph.D Employed over 6 hours Desktop, laptop, mobile somewhat familiar P04 International (China) Master's degree Unemployed over 6 hours Laptop previously unaware P05 Domestic Bachelor’s Degree Employed Less than 2 hours Desktop somewhat familiar P06 Domestic Associate Degree Student, Employed 2-4 hours Mobile somewhat familiar P07 Domestic Bachelor’s Degree Employed 2-4 hours Mobile previously unaware P08 Domestic Some college Employed 2-4 hours laptop previously unaware
  • 39. Methods: Participants Questions Country of Residence What is your highest education level achieved? What is your Employment Status? How much time on average, do you spend online per day? What device do you use most frequently to access the internet? Are you familiar with the University of Miami Interactive Media website? P09 Domestic Master's degree Employed 2-4 hours Mobile Phone previously unaware P10 Domestic DMA in progress Student 4-6 hours Desktop/laptop previously unaware P11 Domestic DMA in progress Student 2-4 hours Desktop/laptop previously unaware P12 Domestic Ph. D/Medical License Employed Less than 2 hours Tablet previously unaware P13 Domestic Bachelor's degree Unemployed Less than 2 hours Desktop/laptop somewhat familiar P14 Domestic Master's degree Employed over 6 hours Desktop/laptop previously unaware P15 Domestic Master's degree Employed over 6 hours Desktop/laptop previously unaware P16 Domestic Bachelor's degree Unemployed Less than 2 hours Mobile phone somewhat familiar
  • 40. Researcher Packet Prompt given to participants (after filling out the questionnaire): “Thank you for your willingness to participate in this study. We appreciate your help in identifying the categories of information that should be on the University of Miami Interactive Media Website home page or second-level pages, and what those categories should be called. We want to see what groupings of cards make sense to you. Once you have grouped the cards, you will name each of the groups. Take your time and carefully consider the items to be sorted. If you have questions during any point of the exercise, please do not hesitate to ask and I will do my best to answer your questions. During the exercise, I ask you to “think out loud”, so as to better glean an understanding of your thought process. Do you have any questions before we begin?“ Moderators were asked to document the following during their card sorting sessions: Total time of test: Relevant observations relating to the time taken by participant. Take note of the participant’s thinking process: ● Are they confident in their choices? ● Do they appear confused? ● Do they ask questions? What questions? ● Do they seem comfortable with the interface? ○ Pay attention to whether the participant is comfortable, if they seem uncomfortable, let them take a break, get some water etc. Take note of the card groupings: ● Are there any items left unclassified? If so, what is the reasoning behind this? ● How many groups are there by the end? Take note of usable quotes (questions and comments that surfaced during the exercise). Additional notes (body language, tone, preferred terminology, etc.) Document the process when appropriate (pictures). At the end of the session, thank the participant for participating in the study. “Thank you for your patience and time to participate in our study today. We appreciate your help.”
  • 41. Observations International students took longer to sort the cards, the average card sort taking 70 minutes Teachers from UM took less time to sort the cards, the average card sort taking 30 minutes. When participants first started the card sort they immediately looked for items that shared commonalities. For example, they looked for items starting with “MFA” or ending with “Deadline”, “Submission” and “Application”. International students might have trouble understanding the meaning of some items. P1 and P4 felt confused when they did not know the meaning of words. For example, P3 didn’t know what “Eye tracking” was and P4 did not know what an assistantship is.
  • 42. Observations Items related to the application process were generally grouped together. Most participants had few problems using Xsort. What Is Queso? was a question that was often asked during card sorts. Participants were unsure of what to do with the Frances Wolfson Building Many participants were also unsure what Github is. Because of this it was often left as unclassified.
  • 43. Participant Comments “I Don’t Know What Canelink is” “What the heck, Queso is cheese” “Slack does not go anywhere to me” “International student transcripts should go with the english proficiency exams” “Queso? Is that just a word” “What is the Wolfson Building? I don’t think most people would know what that is” “The first thing I would want to look at is how to get in like application submission, application fees and MFA application process” “There are so many things related to international students I am going to make an international category” “To me it makes sense that all of the MFA things would go together” I am going to add student projects to accomplishments because they are probably things being worked on now” “I chose to put put everything you would need in the application process into an application process group” ” What does cables & connectors mean? Is for students or faculties to check out these items or is the equipment for course and research? If they are equipment, there should be a category for physical computing equipment.”
  • 44. Participant Comments “Why there are items about smartphones and cable connectors? It’s so weird? Something like U print? Need to be download?” “Why they have Wolfsen Building, UX Lab but they don’t add International Building?” “What’s student project? Is it a display of students’ projects or is it a class assignment?” “What’s Queso?” “What’s Eye contracting equipment? A camera or a Eagle eye” “Why this website don’t have links to other departments? Like PR, Communication and Motion pictures?” “What’s Opportunities for Alumni?” “What is social impact design? Is it a class?” “What is student project? I don’t know how to categorize this item. Is a student works display or topics of your major?” “What’s difference between Programing core classes and core classes?” “It’s so weird. Why there is a event calendar here?” “Jobs” don’t have anything to do with students.”
  • 45. Participant 1: Demographics Age Range: 40-60 Gender: Male Country of Residence: Domestic Level of Education Achieved: Ph.D Employment Status: Employed Time spent Online Per Day: Over 6 hours Device used to access the internet most frequently: Both Laptop and Mobile phone Familiarity with UM Interactive Website: Somewhat familiar
  • 46. Programs & Research Admissions General Info Current and Future Students International Students Community Home Internal Social Impact Design Graduate Assistantship Deadline Frances Wolfson Building MFA Electives Additional Fees Jobs Student Awards Queso Board Games MFA Application Deadline Faculty Directory International Students Undergraduate minor in interactive media Donors Faculty Awards Cables & connectors Student Projects MFA Application Process Miami's FAQ's Minor Core Classes Opportunities for Alumni LinkedIn Slack Data Visualization Application Submission Location Map Tuition Partnership Opportunities Phone Number Github UI Design Portfolio Submission Minor Programing Core Classes Collaborating Institutions Twitter Tablets & Smartphones Console Games Graduate Assistantships MFA Required Courses Graduate Admissions Canelink UX Lab MFA Requirements for Application MFA Core Classes Mailing Address Email UX Research Priority Deadline for Graduate Assistantships Financial Aid Newsletter Game Design MFA Admissions FAQ's Stein Office of Career Services and Internships Events Calendar Eye tracking Equipment Internships MFA Program FAQ's Participant 1: Group Titles and Items Group label in light blue is a subgroup of the group to the left
  • 47. Critical Financial Fees Minor Interactive Media Program Graduate Assistantship Internal Programs and Research Important Community General Info Unimportant Participant 1: Group Importance
  • 48. Participant 1: Card Sort Information Date Conducted: 2/11/2016 Time Conducted: 1:54 pm Length of Card Sort: 25 minutes Number of Groups: 7 (sub groups: 1)
  • 49. Participant 2: Demographics Age Range: 20-40 Gender: Male Country of Residence: International (China) Level of Education Achieved: Master's Degree Employment Status: Unemployed Time spent Online Per Day: Over 6 hours Device used to access the internet most frequently: Laptop and mobile phone Familiarity with UM Interactive Website: Previously unaware
  • 50. Homepage Student Information Minor Interactive Media Program OffCampus Collaboration Jobs & Internships SOC Building & Facilities UM Information Information Technology Faculty Information Graduate Assistantship Financial Fees MFA Student Coursework Unclassified Twitter International Student Transcript Undergraduate minor in interactive media Donors Internships UX lab Events Calendar Cables & Connectors Faculty Awards Priority Deadline for Graduate Assistantships Additional Fees Board Games Github MFA Admissions FAQÕs Email Minor Core Classes Opportunities for Alumni Stein Office of Career Services and Internships Frances Wolfson Building Application Submission Tablets & Smartphones Faculty Directory Graduate Assistantships Financial Aid UX Research Queso MFA Application Deadline Canelink Minor Programing Core Classes Partnership Opportunities LinkedIn Eye tracking Equipment Miami's FAQ's Graduate Assistantship Deadline Internationa l Student Financial Statement Portfolio Submission Slack MFA Application Process Student Projects Collaborating Institutions Jobs Phone Number Tuition Social Impact Design MFA Core Classes Student Awards English Language Proficiency Exams Data Visualization MFA Electives Passport for International students Mailing Address UI Design MFA Program FAQÕs Location Map Console Games MFA Required Courses Graduate Admissions Game Design MFA Requirements for Application Newsletter Participant 2: Group Titles and Items
  • 51. Critical Homepage Student Information MFA Student Coursework Financial Fees Minor Interactive Media Program Graduate Assistantship Important Jobs & Internships SOC Building & Facilities Faculty Information Information Technology UM information Offcampus Collaboration Unimportant Participant 2: Group Importance
  • 52. Participant 2: Card Sort Information Date Conducted: 2/10/2016 Time Conducted: 2:37 pm Length of Card Sort: 70 minutes Number of Groups: 12
  • 53. Participant 3: Demographics Age Range: 40-60 Gender: Female Country of Residence: Domestic Level of Education Achieved: Ph.D Employment Status: Employed Time spent Online Per Day: Over 6 hours Device used to access the internet most frequently: Desktop/laptop and mobile phone Familiarity with UM Interactive Website: Somewhat familiar
  • 54. MFA Courses and Electives Students and Faculty HomePage: Learn About Software and Hardware Subjects We Teach External Relations Financial Application Process International Students Contact and Location Important Top Level Nav Links Univ of Miami General Unclassified MFA Core Classes Student Awards Software and Hardware Github Console Games Opportunities for Alumni Additional Fees MFA Application Process International Student Financial Statement Canelink Events Calendar Graduate Admissions Queso MFA Electives Student Projects Subjects We Teach Eye tracking Equipment Data Visualization Partnership Opportunities Financial Aid MFA Requirements for Application Passport for International students Twitter MFA Program FAQ's Miami's FAQ's Minor Core Classes Faculty Awards Cables & connectors Board Games Donors Graduate Assistantship Deadline Application Submission International Student Transcript Mailing Address Jobs Minor Programing Core Classes Faculty Directory Tablets & smartphones Game Design Collaborating Institutions Graduate Assistantships MFA Admissions FAQÕs English Language Proficiency Exams Email MFA Required Courses Slack UI Design Priority Deadline for Graduate Assistantships Portfolio Submission Newletter Undergraduate minor in interactive media UX Research Tuition MFA Application Deadline LinkedIn UX Lab Internships International Students Phone Number Social Impact Design Stein Office of Career Services and Internships Location Map Frances Wolfson Building Participant 3: Group Titles and Items Group label in light blue is a subgroup of the group to the left
  • 55. Critical MFA Courses and Electives Student and Faculty Subjects we teach Financial Application Process MFA Program FAQ Important External Relations Univ of Miami General Important Top Level Nav Links Unimportant Participant 3: Group Importance
  • 56. Participant 3: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 2:37pm Length of Card Sort: 30min Number of Groups: 9 (sub groups 3)
  • 57. Participant 4: Demographics Age Range: 20-40 Gender: Female Country of Residence: International (China) Level of Education Achieved: Master’s Degree Employment Status: Unemployed Time spent Online Per Day: Over 6 hours Device used to access the internet most frequently: Desktop/laptop Familiarity with UM Interactive Website: Previously unaware
  • 58. Admission Application MFA Program Career Assistance Faculty MFA Required Courses Hyperlink Address Application Financial Aid MFA Program FAQ's Internships Faculty Directory Tablets & smartphones Canelink Frances Wolfson Building International Students MFA Admissions FAQ's Academic Track Jobs Awards Console Games Miami's FAQ's Location Map Assistantship Portfolio Submission MFA Courses Stein Office of Career Services and Internships Student Awards UI Design Contact Graduate Assistantships Graduate Admissions Academic Track Faculty Awards UX Research Email Graduate Assistantships Deadline Tuition Data Visualization Board Games Twitter Priority Deadline for Graduate Assitantships Addtional Fees Game Design Opportunities MFA Electives Mailing Address International Students MFA Courses Opportunities for Alumni Eye tracking Equipment LinkeIn English Language Proficiency Exams Minor Core Classes Partnership Opportunities Social Impact Design Phone Number Minor Programing Core Classes Collaborating Institutions MFA Required Courses UX Lab MFA Core Classes Cables & Connectors MFA Electives Github Participant 4: Group Titles and Items Group label in light blue is a subgroup of the group label in dark blue written above
  • 60. Participant 4: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 9:51pm Length of Card Sort: 70min Number of Groups: 9 (sub groups: 5)
  • 61. Participant 5: Demographics Age Range: Over 60 Gender: Female Country of Residence: Domestic Level of Education Achieved: Bachelor’s Degree Employment Status: Employed Time spent Online Per Day: Less than 2 hours Device used to access the internet most frequently: Desktop Familiarity with UM Interactive Website: Somewhat familiar
  • 62. Applications Admissions Links Classes FAQ Intl. Students Directions Opportunities Equipment Updates Contributors Awards MFA Application Process Graduate Admissions Github MFA Core classes MFA Program FAQs Intl. Student Financial Statement Location Map Internships Cables & Connectors Newsletter Collaborating Institutions Faculty Awards MFA Application Deadline Financial Aid LinkedIn MFA Required Courses MFA Admissions FAQs Intl. Student Transcript Frances Wolfson Building Jobs Tablets & Smartphones Events Calendar Donors Student Awards MFA Requirements for Application Graduate Assistantships Queso MFA Electives Miami FAQs Passport for Intl. Students UX Lab Partnership Opportunities Board Games Application Submission Priority Deadline For Graduate Assistantships Slack Minor Core Classes Stein Office Console Games Portfolio Submission Graduate Assistantship Deadline Twitter Minor Programming Core Classes Opportunities for Alumni English Proficiency Exams Faculty Directory Data Visualization Tuition Game Design Additional Fees UI Design Mailing Address Social Impact Design Phone Number UX Research Email Undergraduate Minor in Interactive Media Student Projects Participant 5: Group Titles and Items
  • 64. Participant 5: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 10:51am Length of Card Sort: 47min Number of Groups: 12
  • 65. Participant 6: Demographics Age Range: 20-40 Gender: Male Country of Residence: Domestic Level of Education Achieved: Associate degree Employment Status: Student, Employed Time spent Online Per Day: 2 - 4 hours Device used to access the internet most frequently: Mobile Familiarity with UM Interactive Website: Somewhat familiar
  • 66. Application and Admission Info Tuition & Financial Aid Networking Assistantships Classes International Students Contact Misc. Jobs & Internships Social Student & Faculty Highlights MFA Application Deadline Financial Aid Opportunities for Alumni Graduate Assistantships Social Impact Design English Language Proficiency Exams Phone Number Miami FAQs Jobs Canelink Faculty Awards MFA Admissions FAQs Additional Fees Partnership Opportunities Graduate Assistantship Deadline Data Visualization International Student Financial Statement Mailing Address Location Map Stein Office Github Student Projects MFA Application Process Tuition Collaborating Institutions Priority Deadline for Graduate Assistantships Game Design International Student Transcript Email Frances Wolfson Building Internships LinkedIn Student Awards MFA Core Classes Donors Console Games Passport for International Students Faculty Directory Events Calendar Newsletter MFA Electives Board Games Queso MFA Program FAQs UI Design Slack MFA Required Courses UX Lab Twitter MFA Requirements for Application UX Research Minor Core Classes Eye tracking equipment Minor Programming Core Classes cables and connectors Portfolio Submission tablets and smartphones Application Submission Graduate Admissions Undergraduate Minor in Interactive Media Participant 6: Group Titles and Items
  • 67. Critical Application and Admission Info Tuition and Financial Aid Classes Contact Jobs and Internships Assistantships Networking Social Contact Important Misc. Student & Faculty Highlights. Unimportant Participant 6: Group Importance
  • 68. Participant 6: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 4:28pm Length of Card Sort: 16min Number of Groups: 11
  • 69. Participant 7: Demographics Age Range: 40-60 Gender: Male Country of Residence: Domestic Level of Education Achieved: Bachelor's degree Employment Status: Employed Time spent Online Per Day: 2-4 hours Device used to access the internet most frequently: Mobile phone Familiarity with UM Interactive Website: Previously Unaware
  • 70. Social Application And Admissions Financial Aid and Tuition Classes Careers Contact Info Student Highlights Intl. Student Info Faculty Info Alumni Student Resources Equipment Github Application Submission Financial Aid MFA Core Classes Jobs Email Student Awards English Exams Faculty Director Opps. for Alumni Canelink eye-tracking equipment Slack Graduate Admissions Additional Fees MFA Electives Internships Mailing Address Student Projects Intl. Student Financial Statement Faculty Awards Collab. Institutions Events Calendar UX Lab Twitter MFA Admissions FAQ Graduate Assistantship Deadline MFA Required Courses Stein Office Phone Number Intl. Student Transcript Partnership Opportunities Location Map Cables and Connectors MFA Application Deadline Graduate Assistantships Minor core classes LinkedIn Passport for Intl. Students Donors Miami FAQs Tablets and smartphones MFA Application Process Priority Deadline for Graduate Assistantship Minor Programming Core classes Newsletter Board games MFA Program FAQ Tuition Game Design Queso console games MFA Requirements for Application Social Impact Design Portfolio Submission UI Design Undergraduate Minor, Interactive Media UX Research Data Visualization Participant 7: Group Titles and Items
  • 71. Critical Application and Admissions Financial Aid and Tuition Classes Contact Info Faculty Info International Student Info Student Resources Careers Student Highlights Alumni Social Equipment Important Participant 7: Group Importance
  • 72. Participant 7: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 4:50pm Length of Card Sort: 29min Number of Groups: 12
  • 73. Participant 8: Demographics Age Range: 40-60 Gender: Male Country of Residence: Domestic Level of Education Achieved: Completed Some College Employment Status: Employed Time spent Online Per Day: 2-4 hours Device used to access the internet most frequently: Laptop Familiarity with UM Interactive Website: Previously Unaware
  • 74. Games Awards Assistantships Institutions Social Media Equipment Admissions Admissions (cont) International Students Classes Opportunities Game Design Student Awards Graduate Assistantship Deadline Donors LinkedIn Eye tracking Application Submission Minor programming core classes Intl. Student Financial Statement UI Design opportunities for alumni Console Games Faculty Awards Graduate Assistantships Collaborating Institutions Queso Cables & connectors Email Partnership Opportunities English Language Proficiency Exams UX Research Internships Board Games Priority Deadline for Graduate Assistantships Github Tablets & Smartphones Additional Fees Faculty Directory Passport Data Visualization Stein Office Slack Location Map Frances Wolfson Building International Student Transcripts Student Projects Jobs Canelink MFA Admission FAQs Phone Number MFA Program FAQ Social Impact Design Newsletter Twitter Mailing Address Portfolio Submission MFA Required Courses Miami FAQs MFA Application Deadline Graduate Admissions Minor core classes MFA Requirement s for Application Events Calendar MFA Application Process Financial aid MFA Core Classes Tuition MFA Electives Undergraduate Minor Interactive Media Participant 8: Group Titles and Items
  • 76. Participant 8: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 6:30pm Length of Card Sort: 58min Number of Groups: 10
  • 77. Participant 9: Demographics Age Range: 20-40 Gender: Male Country of Residence: Domestic Level of Education Achieved: Master’s Degree Employment Status: Employed Time spent Online Per Day: 2-4 hours Device used to access the internet most frequently: Mobile phone Familiarity with UM Interactive Website: Previously unaware
  • 78. Application Process Faculty Information MFA Process Student Hub Events Awards Graduate Link IT Link Interactive Media Classes Application Submission Phone Number MFA Admission FAQ's Twitter Events Calendar Frances Wolfson Building Graduate Admissions UX Research Undergraduate minor in interactive media English Language Proficiency Mailing Address MFA Application Deadline Board Games Newsletter Donors Portfolio Submission UX Lab Minor Core Classes International Student Financial Statement Email MFA Application Process Github Miami's FAQ's Student Awards Priority Deadline for Graduate Admissions Collaborating Institutions Tablets & smartphones Tuition Faculty Directory MFA Core Classes Queso Location Map Faculty Awards Graduate Assistantships UI Design Cables & connectors Additional Fees MFA Electives Student Projects Partnership Opportunities Graduate Assistantships deadline Eye Tracking Equipment Game Design Passport for International Students MFA Program FAQs Slack Opportunities for Alumni Stein Office of Career Services and Internships Data Visualization Minor Programming Core Classes International Student Transcript MFA Required Courses Jobs Internships Social Impact Design Console Games LinkedIn MFA Requirement for Application Financial Aid Canelink Participant 9: Group Titles and Items
  • 79. Critical Application Process MFA Process Graduate Link Interactive Media Classes IT Link Student Hub Faculty Information Important Participant 9: Group Importance
  • 80. Participant 9: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 3:00pm Length of Card Sort: 47min Number of Groups: 9
  • 81. Participant 10: Demographics Age Range: 20-40 Gender: Male Country of Residence: Domestic Level of Education Achieved: Completed some postgraduate Employment Status: Student Time spent Online Per Day: 4-6 hours Device used to access the internet most frequently: Desktop/laptop Familiarity with UM Interactive Website: Previously unaware
  • 82. Info for Prospective Students Tools for Current Students General Info Social Media Degree Requirement Info Non-Student Info Hardware Games UX Student Activity Tuition Additional Fees Mailing address Slack MFA Core Classes Opportunities for Alumni Cables & connectors Board Games UX Lab Student Awards Graduate Assistantship Deadline Faculty Directory phone number LinkedIn MFA Electives Donors tablets & smartphones Game Design UX Research Student Projects Portfolio Submission Passport for International students location map Twitter MFA Required Courses Internships Eye tracking Equipment Console Games MFA Admissions FAQ's Financial Aid events calendar Minor Programing Core Classes Stein Office of Career Services and Internships MFA Application Deadline Queso newsletter Undergraduate minor in interactive media Collaborating Institutions Graduate Assistantships Email Miami's FAQ's Jobs Application Submission Canelink Partnership Opportunities MFA Requirements for Application International student transcript Faculty Awards Graduate Admissions international student financial statement English Language for Proficiency Exams Priority Deadline for Graduate Assistantships MFA Application Process Participant 10: Group Titles and Items
  • 83. Critical Info For Prospective Students Tools for Current Students Degree Requirement Info General Info Non-Student Info UX Important Participant 10: Group Importance
  • 84. Participant 10: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 9:15pm Length of Card Sort: 28min Number of Groups: 10
  • 85. Participant 11: Demographics Age Range: 20-40 Gender: Female Country of Residence: Domestic Level of Education Achieved: Completed some postgraduate Employment Status: Student Time spent Online Per Day: 2-4 hours Device used to access the internet most frequently: Desktop/laptop Familiarity with UM Interactive Website: Previously unaware
  • 86. Admissions and Financial Aid Courses Communications Contact Information and Frequently Visited Pages Opportunites, Awards, and Partnerships For International Students Tuition MFA Core Classes Frances Wolfson Building Cables & connections Email Interships International Student Transcript Financial Aid MFA Electives Game Design Tablets & smartphones Phone Number Stein Office of Career Services and Interships Passport for Internation Students Graduate Admissions MFA Required Courses Github UI Design Events Calendar Jobs English Language Proficiency Exams Graduate Assistantship Deadline Minor Core Classes LinkedIn Data Visualization Location Map Opportunities for Alumni Graduate Assistantships Minor Programming Core Classes Newsletter Console Games Miami's FAQ's Partnership Opportunities International Student Financial Statement Undergraduate minor in interactive media Twitter Board Games Mailing Address Faculty Awards MFA Admissions FAQ's student Projects UX Lab Queso Faculty Directory Student Awards MFA Requirements for Application Canelink Social Impact Design Slack Donors MFA Application Deadline UX Research Collaborating Institutions MFA Application Process Eye Tracking Equipment Participant 11: Group Titles and Items
  • 87. Critical Admissions Courses Contact Information Frequently Visited Pages Communications Opportunities, Awards, and Partnerships For International Students Important Participant 11: Group Importance
  • 88. Participant 11: Card Sort Information Date Conducted: 2/12/16 Time Conducted: 4:00pm Length of Card Sort: 25min Number of Groups: 10
  • 89. Participant 12: Demographics Age Range: 40-60 Gender: Male Country of Residence: Domestic Level of Education Achieved: Ph.d/Medical License Employment Status: Employed Time spent Online Per Day: Less than 2 hours Device used to access the internet most frequently: Tablet Familiarity with UM Interactive Website: Previously unaware
  • 90. Admissions International Students Academics Outreach Financial Aid and Tuition Stay Informed Classes Facilities & Equipment Current Students Awards Graduate Admissions International Students Financial Statement MFA Program FAQ's Collaborating Institutions Tuition Miami's FAQ's UI Design UX Lab Stein Office of Career Services and Internships Student Awards MFA Requirements for Application Passport for International students MFA Core Classes Jobs Financial Aid Events Calendar UX Research Eye Tracking Equipment Location Map Faculty Awards Priority Deadline for Graduate Assistantships International Student Transcript MFA Required Courses Internships Additional Fees Email Social Impact Design Cables & connectors Canelink Graduate Assistantships English Language Proficiency Exams Undergraduate minor in interactive media Opportunities for Alumni LinkedIn Game Design tablets & smartphones Portfolio Submission Graduate Assistantships Deadline Minor Programming Core Classes Partnership Opportunities Phone Number Data Visualization Frances Wolfson Building Student Projects Application Submission Minor Core Classes Donors Mailing Address Console Games MFA Application Process MFA Elective Twitter Board Games MFA Admissions FAQ's Newsletter MFA Application Deadline Participant 12: Group Titles and Items
  • 91. Critical Admissions Academics Financial Aid and Tuition Outreach International Students Current Students Classes Important Participant 12: Group Importance
  • 92. Participant 12: Card Sort Information Date Conducted: 2/12/16 Time Conducted: 8:00pm Length of Card Sort: 15min Number of Groups: 10
  • 93. Participant 13: Demographics Age Range: 40-60 Gender: Female Country of Residence: Domestic Level of Education Achieved: Bachelor's Degree Employment Status: Unemployed Time spent Online Per Day: Less than 2 hours Device used to access the internet most frequently: Desktop/laptop Familiarity with UM Interactive Website: Somewhat familiar
  • 94. Social Media U Research Minor Opportunities Hardware International Student Information Graduate Information Interactive Media Info Miami Contact Information Achievemen t Awards Donors & Partnership Opportunities Unclassified Twitter UX Research Minor Programing Core Classes Tablets & Smartphones International Student Transcript Graduate Assistantships Frances Wolfson Building MFA Program FAQ's Financial Aid Phone Number Faculty Awards Donors Queso LinkedIn UI Design Minor Core Classes Cables & Connectors Student Financial Statement Internships MFA Required Courses Graduate Assistantship Deadline Tuition Mailing Address Student Awards Partnership Opportunities Slack Github UX Lab Passport for International Students Graduate Admissions MFA Electives Undergraduate Minor in Interactive Media Miami's FAQ's Email Opportunities for Alumni Additional Fees English Language Proficiency Exams Priority Deadline for Graduate Assistantships MFA Application Process Social Impact Design Application Submission Location Map Collaborating Institutions MFA Admissions FAQ's Eye Tracking Equipment Newsletter Jobs MFA Requirements for Application Data Visualization Events Calendar MFA Core Classes Portfolio Submission Canelink MFA Application Deadline Student Projects Faculty Directory Game Design Console Games Stein Office of Career Services and Internships Board Games Participant 13: Group Titles and Items
  • 95. Critical Interactive Media Info Miami Contact Information Graduate Information International Student Information U Research Minor Opportunities Important Donors & Partnership Opportunities Hardware Achievement Awards Social Media Unimportant Participant 13: Group Importance
  • 96. Participant 13: Card Sort Information Date Conducted: 2/10/16 Time Conducted: 8:23pm Length of Card Sort: 34min Number of Groups: 11
  • 97. Participant 14: Demographics Age Range: 20-40 Gender: Female Country of Residence: Domestic Level of Education Achieved: Master’s Degree Employment Status: Employed Time spent Online Per Day: Over 6 hours Device used to access the internet most frequently: Desktop/laptop Familiarity with UM Interactive Website: Previously unaware
  • 98. About Us Tech Stuff Minor International Students Student Work MFA Admissions Jobs and Internships Faculty Graduate Assistantships Cost Work With Us Unclassified LinkedIn Cables and Connectors Minor Programing Core Classes English Language Proficiency Exams Student Projects MFA Core Classes Internships Faculty Awards Graduate Assistantship Deadline Tuition Opportunities For Alumni Canelink Twitter Eye Tracking Equipment Undergraduate Minor in Interactive Media International Student Financial Statement Student Awards MFA Program FAQ's Jobs Faculty Directory Graduate Assistantships Financial Aid Partnership Opportunities Email Game Design Minor Core Classes Passport for International Students Portfolio Submission MFA Requirements for Application Stein Office of Career Services and Internships Priority Deadline for Graduate Assistantships Additional Fees Collaborating Institutions Location Map Console Games MFA Required Courses Donors Frances Wolfson Building UX Lab MFA Application Deadline Miami's FAQ's Queso MFA Application Process Events calendar UI Design MFA Electives Phone Number Slack MFA Admissions FAQ's Newsletter Board Games Application Submission Mailing Address Github Graduate Admissions UX Research Social Impact Design Participant 14: Group Titles and Items
  • 99. Critical About Us Cost MFA Admissions Graduate Assistantships Jobs and Internships Minor Faculty Tech Stuff Important Work With Us Student Work International Students Unimportant Participant 14: Group Importance
  • 100. Participant 14: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 10:30am Length of Card Sort: 24min Number of Groups: 11
  • 101. Participant 15: Demographics Age Range: 20-40 Gender: Female Country of Residence: Domestic Level of Education Achieved: Master’s Degree Employment Status: Employed Time spent Online Per Day: Over 6 hours Device used to access the internet most frequently: Desktop/laptop Familiarity with UM Interactive Website: Previously unaware
  • 102. Programs Home Page MFA Program Graduate Admissions Minor in Interactive Media Be Involved Tuition and Financial Aid Achievements International Students Career Resources Learning Areas On-Campus Resources Github Phone Number MFA Admissions FAQ's Priority Deadline for Graduate Assistantships Undergraduate Minor in Interactive Media Opportunities for Alumni Tuition Faculty Awards Passport for International Students Jobs Cables & Connectors Frances Wolfson Building Slack LinkedIn MFA Requirements for Application Graduate Assistantships Minor Programing Core Classes Partnership Opportunities Additional Fees Student Awards International Student Financial Statement Internships Tablets & Smartphones UX Lab Queso Email MFA Application Process Graduate Admissions Minor Core Classes Collaborating Institutions Financial Aid Student Projects International Student Transcript Stein Office of Career Services and Internships Console Games Mailing Address MFA Application Deadline Graduate Assistantship Deadline Donors UX Research English Language Proficiency Exams Board Games Twitter MFA Electives Application Submission Social Impact Design Location Map MFA Core Classes Miami's FAQ's Eye Tracking Equipment Faculty Directory MFA Program FAQ's Portfolio Submission UI Design Events Calendar MFA Required Courses Data Visualization Canelink Game Design Newsletter Participant 15: Group Titles and Items
  • 103. Critical Home Page MFA Program Minor in Interactive Media Graduate Admissions Tuition and Financial Aid Achievements International Students Career Resources Important Programs Be Involved On-Campus Resources Learning Areas Unimportant Participant 15: Group Importance
  • 104. Participant 15: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 3:34pm Length of Card Sort: 25min Number of Groups: 12
  • 105. Participant 16: Demographics Age Range: 40-60 Gender: Female Country of Residence: Domestic Level of Education Achieved: Bachelor's Degree Employment Status: Unemployed Time spent Online Per Day: Less than 2 hours Device used to access the internet most frequently: Mobile phone Familiarity with UM Interactive Website: Somewhat familiar
  • 106. Participant 16: Group Titles and Items Alumni Opportunities Classes Graduate Student Opportunities Course Work Foreign Student Applications Application Process Unclassified Donors Social Impact Design Graduate Assistantships Minor Programing Core Classes International Student Financial Statement MFA Application Process Newsletter Frances Wolfson Building Collaborating Institutions Game Design Internships MFA Required Courses International Student Transcript Financial Aid Application Submission Queso Opportunities for Alumni Board Games Portfolio Submission MFA Core Classes Passport for International Students Tuition MFA Requirements for Application Github Partnership Opportunities Data Visualization Student Projects Minor Core Classes English Language Proficiency Exams Graduate Admissions Location Map MFA Electives UX Research Faculty Directory Priority Deadline for Graduate Assistantships Console Games LinkedIn Miami's FAQ's Email UI Design Graduate Assistantship Deadline MFA Application Deadline Events Calendar Twitter Student Awards Mailing Address MFA Program FAQ's Tablets & Smartphones Stein Office of Career Services and Internships Additional Fees Faculty Awards UX Lab Phone Number Cables & Connectors Undergraduate Minor in Interactive Media Eye Tracking Equipment MFA Admissions FAQ's Slack Canelink
  • 107. Critical Application Process Foreign Student Applications Graduate Student Opportunities Course Work Alumni Opportunities Classes Important Participant 16: Group Importance
  • 108. Participant 16: Card Sort Information Date Conducted: 2/11/16 Time Conducted: 7:15pm Length of Card Sort: 22min Number of Groups: 6