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CONNECTOR73
Cloud Based Communication Service
February 2017
What is CONNECTOR73?
2
• «One Point» сloud based communication service
• Supports for classic versions of communications
• Voice calls
• Instant messages
• New and innovative of communication
• Video
• Multimedia file sharing (pictures, sound, video)
• Location services
• SMS chats
• Device data, Internet of Things
• Integration with external systems of collective work
• Web services
• CRM/ERP applications
• Chat/messaging communications
One service – many channels
3
Brings together in a single solution the various channels of communication
VOICE
SMS
VDEO
CHAT
• Facebook Messenge
• Viber
• Telegram
• Slack
• HiPchat
VOICE MESSAGING
SMS VIDEO
• Phone Calls
• VoIP
• RTC,
DATA
Data from IoT
devices
WEB SERVICESAPPLICATION
S
Integrated communication platform
4
Classic Communication Services
The universal scalable solution for call
management and distribution
Communication platform
Agents can be located anywhere where there
is Internet connection
Contact center
Ready to use IVRs and BOTs
Automation
Any type of
endpoint devices
Devices
1 3
2 4
Friendly service
5
Simple and transparent subscription model
Our service is based on open
standards and allows users to
use various applications and
communication devices
No locks
Based on open
standards
Tech Support
is included
All service subscriptions
already include technical
support
You are not locked to internet
telephone service provider
Artificial intelligence
6
When Big Data works for your efficiency
Analysis of digital footprints
ANALYSIS
Anonymous data
collections
COLLECTING DATA
The control system
generates the rules
DECISIONS
1
2 3
Our service contains a communications management system built on the elements of artificialintelligence and designed to ensure transparent and efficient
communication between users of different applications.
Messengers Service
7
For a client, this is familiar and convenient way of communication
Now users can contact clients
that use mobile devices without
leaving the corporate
communication system.
Centralize message
exchange
ChatCompany Client
Client do not have to looking for way to call you
• Facebook Messenger
• Viber
• Telegram
• Slack
• HiPchat
• SMS
• Web-chat
• MessageTrack
One application for all channels
Messaging with
MessageTrack
1) Instant Messaging (IM) and IM alerts
2) Send and receive voice messages
3) Ability to share photos with chat
parties
MessageTrack Features
9
All message history is
encrypted and available
for authorized users only.
Security
The access and storage
policies for each
MessageTrack user may
be centrally set by an
administrator.
Centralized
management
PUSH-notifications are
available on iOS.
Notifications
MessageTrack users can
share their location with
other users.
Geolocation
Communications with IoT
10
Connect any meters & sensors and «talk» with them in
chat.
Meters and sensors
Wearable Devices
Door phones and smart lookers. Receive status, who,
what and what happens.
Security Devices
Data from medical meters and sensors in real-time.
Medical Devices
Meters
Wearable Devices
Security Devices
Medgajets
GPS watches, SOS-buttons, trackers and so on.
Communicate and receive GEO-position.
Unique Features
11
Ability to
migrate аfrom
Cloud Service
to dedicated
server anywhere
From Cloud to
Stand-Alone
Cloud
Migration
Text-to-Speech
conversion
TTS Engine
TTS
Engine
Ability to make
integration with
any CRM system
CRM
integration
CRM
integration
Installation,
support, devices
supplement,
features
development
All-in-One
Service
All-in-One
Service
Rich Functionality
12
Complete solution in one subscription
Our service provides functionality comparable to (and
sometimes superior)to enterprise systems from leading
manufacturers. All new features become available as
soon as they developed. No need to wait for rare and
paid updates.
.
Our service supports a variety of
communication devices, including mobile,
portable and embedded specialized solutions
(IoT - device)
.
THANK YOU
ANY QUESTIONS?
VLADIMIR AFANSIEV
• va@connector73.com
• Prague Office: +420 225 850 210
• Tallinn Office: +372 884 0084

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CONNECTOR73 Cloud Communication Service Guide

  • 2. What is CONNECTOR73? 2 • «One Point» сloud based communication service • Supports for classic versions of communications • Voice calls • Instant messages • New and innovative of communication • Video • Multimedia file sharing (pictures, sound, video) • Location services • SMS chats • Device data, Internet of Things • Integration with external systems of collective work • Web services • CRM/ERP applications • Chat/messaging communications
  • 3. One service – many channels 3 Brings together in a single solution the various channels of communication VOICE SMS VDEO CHAT • Facebook Messenge • Viber • Telegram • Slack • HiPchat VOICE MESSAGING SMS VIDEO • Phone Calls • VoIP • RTC, DATA Data from IoT devices WEB SERVICESAPPLICATION S
  • 4. Integrated communication platform 4 Classic Communication Services The universal scalable solution for call management and distribution Communication platform Agents can be located anywhere where there is Internet connection Contact center Ready to use IVRs and BOTs Automation Any type of endpoint devices Devices 1 3 2 4
  • 5. Friendly service 5 Simple and transparent subscription model Our service is based on open standards and allows users to use various applications and communication devices No locks Based on open standards Tech Support is included All service subscriptions already include technical support You are not locked to internet telephone service provider
  • 6. Artificial intelligence 6 When Big Data works for your efficiency Analysis of digital footprints ANALYSIS Anonymous data collections COLLECTING DATA The control system generates the rules DECISIONS 1 2 3 Our service contains a communications management system built on the elements of artificialintelligence and designed to ensure transparent and efficient communication between users of different applications.
  • 7. Messengers Service 7 For a client, this is familiar and convenient way of communication Now users can contact clients that use mobile devices without leaving the corporate communication system. Centralize message exchange ChatCompany Client Client do not have to looking for way to call you • Facebook Messenger • Viber • Telegram • Slack • HiPchat • SMS • Web-chat • MessageTrack One application for all channels
  • 8. Messaging with MessageTrack 1) Instant Messaging (IM) and IM alerts 2) Send and receive voice messages 3) Ability to share photos with chat parties
  • 9. MessageTrack Features 9 All message history is encrypted and available for authorized users only. Security The access and storage policies for each MessageTrack user may be centrally set by an administrator. Centralized management PUSH-notifications are available on iOS. Notifications MessageTrack users can share their location with other users. Geolocation
  • 10. Communications with IoT 10 Connect any meters & sensors and «talk» with them in chat. Meters and sensors Wearable Devices Door phones and smart lookers. Receive status, who, what and what happens. Security Devices Data from medical meters and sensors in real-time. Medical Devices Meters Wearable Devices Security Devices Medgajets GPS watches, SOS-buttons, trackers and so on. Communicate and receive GEO-position.
  • 11. Unique Features 11 Ability to migrate аfrom Cloud Service to dedicated server anywhere From Cloud to Stand-Alone Cloud Migration Text-to-Speech conversion TTS Engine TTS Engine Ability to make integration with any CRM system CRM integration CRM integration Installation, support, devices supplement, features development All-in-One Service All-in-One Service
  • 12. Rich Functionality 12 Complete solution in one subscription Our service provides functionality comparable to (and sometimes superior)to enterprise systems from leading manufacturers. All new features become available as soon as they developed. No need to wait for rare and paid updates. . Our service supports a variety of communication devices, including mobile, portable and embedded specialized solutions (IoT - device) .
  • 13. THANK YOU ANY QUESTIONS? VLADIMIR AFANSIEV • va@connector73.com • Prague Office: +420 225 850 210 • Tallinn Office: +372 884 0084