2. ∗ Turnover is high
∗ Employees perform the bare minimum when not
observed.
∗ Employees do not communicate with her.
∗ Employees lack motivation and are unsatisfied.
Clients Problem
3.
4. ∗ If we focus on finding a way of motivation for your
staff we can increase their
performance/productivity, this will lead to a
decrease in productivity as well as save money.
Solution for Operations Manager
Irina Black
5. ∗ By talking to your operations manager, you can
discuss with her as way to meet your needs,
expectations and concerns. Work could be better
and more enjoyable.
Solution for Staff
6. ∗ Create an anonymous survey
∗ Because staff members are not willing to share how they feel,
they might be more comfortable giving a message indirectly
???
∗ Creating a better job title
∗ Employees could have more pride in their work for some
intrinsic motivation
∗ A company trip
∗ Not only will it give them an extrinsic motivation but also create
a closer relationship between employees
∗ Instead of taking out lunches, it can be replaced with an
extrinsic reward such as bonuses, pay raise, etc.
∗ Break rooms with amenities.
Intervention
