ATTITUDE AND SERVICE(A BUSINESS AND PROFESSIONAL CONCEPT)PRESENTEDBYSCOTT ODIGIE
INTRODUCTION Nothing reveals the quality of service inbusiness like “attitude.”
1 Attitude of influence Until you value “influence” over position and money, rendering qualitative becomes a burden.
2 Attitude ofaccountability Accountability in service is one of the yardsticks of a responsible business professional. Check any professional who offers quality service, you will discover the sense of accountability in him or her.
3 Attitude of empathy Until you understand how your clients feel you may never be able to render quality service to them.
4 Attitude of excitement Excitement generates creativity and passion to render quality service to your client. You can’t be excited about your job and business and not be outstanding in the service you render.
5 Attitude sanctity Hardly you find any business professional rendering quality service to his client without integrity/righteousness.
6Attitude of selfempowerment Self empowerment is another term for self motivation. This goes a long way in determining your quality in service either in business or as an employee.
7 Attitude ofself awareness Self awareness could also be defined as self- esteem. It also means knowing who you are. It empowers anyone with the required inner capacity not to be intimated by the caliber of any client.
CONCLUSION As you develop theseattitudes in you, you will not know mediocrity inyour career and business.