HIMSS18 may already be in our rearview mirror, but the event still has the industry buzzing. If you weren't able to head to Las Vegas, or if you were but would love an encompassing recap, watch this webinar! Learn about key trends and hot topics from HIMSS18.

1. WHAT WE LEARNED AT HIMSS18

2. 2
AM

3. 3
TOP TAKEAWAYS
CYBERSECURITY
THE POST-
EHR ERA
THE CLOUD
TELEHEALTH
PARTNERSHIPS
PATIENT
ENGAGEMENT
MOBILITY
INTEROPERABILITY
AM
WOMEN IN
HEALTH IT

4. 4
A SHIFT IN CYBERSECURITY FROM ‘IF’ TO ‘WHEN’
“If a healthcare provider doesn’t see itself as a target, that would indicate that it
doesn’t have a full understanding of what cybersecurity means in 2018.”
– Axel Wirth
Distinguished Healthcare Architect for the HIMSS Privacy and Security Committee,
Healthcare Solutions Architect for Symantec
AM
75.7%
of healthcare organizations have
experienced a significant security
incident in the past 12 months.
2018 HIMSS Cybersecurity Survey

5. 5
A SHIFT IN CYBERSECURITY FROM ‘IF’ TO ‘WHEN’
• The Cybersecurity Command Center doubled
in size at HIMSS18
– 70+ companies
– 60+ learning sessions
84.3%
of healthcare organizations
are using more resources
(than last year) to address
cybersecurity concerns.
2018 HIMSS Cybersecurity Survey
AM
Priority Hospital Rank
Patient Safety 1
Privacy, Security, and Cybersecurity 2
Process Improvement, Workflow, Change Management 3
Data Analytics/Clinical and Business Intelligence 4
Clinical Informatics and Clinician Engagement 5
2018 HIMSS U.S. Leadership and Workforce Survey

6. 6
WHAT BELONGS IN THE CLOUD?
• Companies showcasing new cloud
capabilities and APIs
– Google
– Microsoft
– Amazon Web Services
• Google Executive Chairman
declares moving to cloud as an
imperative – what do healthcare
leaders think?
AM

7. 7
WHAT BELONGS IN THE CLOUD?
AM
• Spok conducted a CIO focus group: “How the Cloud is Transforming
Critical Communications”
– Most taking hybrid approach to maintain control
– “If a cloud vendor has an outage or rolls out significant changes, then I can’t
do anything about it.”
– Some hospital systems make more sense as on premise system
– No value-add for moving phone systems and clinical alerting to the cloud

8. 8
“Salesforce is teaming up with health IT giant Cerner to expand Cerner’s
population health and clinical administration portfolio”
PARTNERING FOR SUCCESS
AM
“Lyft to offer ride-sharing services to Allscripts’ 7.2M patients”
“Nuance, Epic partner for EHR-integrated AI-virtual health assistants”
“Cerner to showcase Apple collaboration at HIMSS18”

9. 9
PARTNERING FOR SUCCESS
AM

10. 10
Bernoulli Integration
Telemetry Alarm Received on Spok Mobile
Click Link in MessageUser Views Waveform

11. 11
STRIDES IN PATIENT ENGAGEMENT
• Challenges:
– Deploying technology in a meaningful way
– Achieving significant patient adoption
– Marketing the value of patient engagement
tools
– Providing a compelling and satisfying user
experienceHIMSS18 Patient Engagement & Experience Summit
Patient engagement continues to be an industry hot topic. Why aren’t these tools being used?
Photo source: http://www.healthcareitnews.com/news/technology-must-patient-engagement-it-isnt-cure-all
NG

12. 12
STRIDES IN PATIENT ENGAGEMENT
NG
“We’re changing to a new era of empowered
consumers. We are about putting patients
first and making sure patients have access to
their healthcare data.”
- Seema Verma
CMS Administrator
CMS launches MyHealthEData, an initiative to get health data in the hands of all patients and to give those
patients the power to send that data to whomever they choose.
Photo source: http://www.healthcareitnews.com/news/seema-verma-rolls-out-new-cms-interoperability-initiatives-himss18

13. 13
DIVING INTO TELEHEALTH
• HIMSS18 covered telehealth from all
angles:
– Examining technological advances
– Regulatory impacts/legislature
– Implementation strategies
– Reimbursement
– Care deliver models
– Role in value-based healthcare
NG
“For telehealth and mHealth
enthusiasts, HIMSS18 was like a
healthcare version of The
Bachelor – it was all about
making the right connection.”
mHealthIntelligence “Telehealth, mHealth Put The Spotlight on Interoperability at HIMSS18”

14. 14
DIVING INTO TELEHEALTH NG
“How can we collectively shift care from
traditional settings to everywhere
outside the four walls of a healthcare
facility to drive improved quality of care
across the continuum?”
HIMSS18 “Remote Monitoring and Telemedicine’s Vital Role in Value-Based Healthcare”

15. 15
MOBILITY THAT’S BUILT FOR HEALTHCARE
NG
Focus on mobility solutions that
improve the provider experience.
Top-of-the-line
cameras
Barcode
scanners
Sleek designs Fast interfaces
Integrations with hospital systems

16. 16
WOMEN IN HEALTH IT
• Largest presence at HIMSS to date
– Over 10 keynotes
– Multiple breakout sessions
– Roundtables and panels
• Received well-deserved
recognition
• Showcased technology they
helped develop Vice Admiral Raquel C. Bono, MD, Director of Defense Health Agency,
speaking at the Women in Health IT Roundtable.
Photo source: http://www.healthcareitnews.com/news/most-influential-women-health-it-work-closing-gender-gap

17. 17
INTEROPERABILITY’S BRIGHT FUTURE
• Interoperability showcase bigger and busier than ever
• More interest in fixing the interoperability problem
instead of just talking about it
• Major shift from proprietary interfaces to standard HL7
interface support
• CMS initiative to improve interoperability and health
data exchange
NG
The doors for greater interoperability
have been opened.

18. 18
INTEROPERABILITY’S BRIGHT FUTURE
NG

19. 19
THE POST-EHR ERA: WHAT’S NEXT?
• EHRs fell six spots to priority #8 on the 2018
HIMSS’ U.S. Leadership and Workforce Survey
• Challenges arising from EHRs are still relevant
• Attention has shifted from implementing EHRs
to optimizing EHRs through new technologies
and solutions
What’s next? Enterprise platform that extends and complements the benefits that EHRs provide
NG

20. 20
IN REVIEW
CYBERSECURITY
THE POST-
EHR ERA
THE CLOUD
TELEHEALTH
PARTNERSHIPS
PATIENT
ENGAGEMENT
MOBILITY
INTEROPERABILITY
NG
WOMEN IN
HEALTH IT

21. 21
LET’S GET IN TOUCH!
Learn more:
CASE STUDIES VIDEOS
We’d love to hear from you!
spok.com
getinfo@spok.com