This document discusses sales promotion tools used by West Bengal State University. It defines sales promotion as direct inducements that offer extra value or incentives to consumers, sales forces or distributors to create immediate sales. Some key sales promotion tools discussed include samples, coupons, premiums, contests and sweepstakes, refunds/rebates, and bonus packs. The objectives of consumer-oriented sales promotions are also outlined, such as increasing consumption of established brands or obtaining trial purchases. Factors that make sampling an effective tool are described. Advantages and disadvantages of different promotion tools like price deals and premiums are also summarized.
1. West Bengal State University
Sales Promotion
Presented By: Souvik Dutta
Student of M.com Sem-3(marketing)
2. An extra
incentive to buy
An extra
incentive to buy
A tool to
speed up sales
A tool to
speed up sales
An extra
incentive to buy
An extra
incentive to buy
A tool to
speed up sales
A tool to
speed up sales
Targeted to
different parties
Targeted to
different parties
Sales Promotion
“A direct inducement that offers an extra
value or incentive for the product to the sales
force, distributors, or the ultimate consumer
with the primary objective of creating an
immediate sale.”
“A direct inducement that offers an extra
value or incentive for the product to the sales
force, distributors, or the ultimate consumer
with the primary objective of creating an
immediate sale.”
4. To increase
consumption of
an established
brand
To increase
consumption of
an established
brand
To target a
specific segment
To target a
specific segment
Enhance IMC
efforts and build
brand equity
Enhance IMC
efforts and build
brand equity
To defend
(maintain)
current
customers
To defend
(maintain)
current
customers
To obtain trial
and purchase
To obtain trial
and purchase
To target a
specific segment
To target a
specific segment
To defend
(maintain)
current
customers
To defend
(maintain)
current
customers
To increase
consumption of
an established
brand
To increase
consumption of
an established
brand
To obtain trial
and purchase
To obtain trial
and purchase
Objectives of Consumer-Oriented
Sales Promotion
ObjectivesObjectives
5. The products
are of relatively
low unit value,
so samples
don’t cost much
The products
are of relatively
low unit value,
so samples
don’t cost much
The products are
divisible and can
be broken into
small sizes that
can reflect the
products features
and benefits
The products are
divisible and can
be broken into
small sizes that
can reflect the
products features
and benefits
The purchase
cycle is
relatively short
so the
consumer can
purchase in a
relatively short
time period
The purchase
cycle is
relatively short
so the
consumer can
purchase in a
relatively short
time period
The products
are of relatively
low unit value,
so samples
don’t cost much
The products
are of relatively
low unit value,
so samples
don’t cost much
The products are
divisible and can
be broken into
small sizes that
can reflect the
products features
and benefits
The products are
divisible and can
be broken into
small sizes that
can reflect the
products features
and benefits
Sampling
Sampling Works Best
When
Sampling Works Best
When
6. Door-to-doorDoor-to-door
Direct mailDirect mail
Central location distributionCentral location distribution
Could be used for a smaller area or
may be used for the country as a
whole, depending on the objective of
the trial, or budget or the company.
Could be used for a smaller area or
may be used for the country as a
whole, depending on the objective of
the trial, or budget or the company.
Response is quick on generating trial.Response is quick on generating trial.
Surest way to induce trial of a productSurest way to induce trial of a product
Sampling Advantages
AdvantagesAdvantages
7. Sampling Dis-Advantages
Dis-
Advantages
Dis-
Advantages
May lead to loss
of reputation of existing
and established brand if
sample is not up to the
mark of expectation.
Nearly
240 billion
distributed each
year in the US
The
oldest and
most widely used
sales promotion tool
Expensive ;
cost-benefit
ratio may
come adverse.
Often faces
the problem of
theft,
pilferage &
misuse.
8. Price Deals
• Apart from the regular discounts, special discounts are
also allowed to the dealers for some specified quantities
of purchase, the special discounts is over and above the
regular discounts. Ex-A regular discounts of RS 10 per
case is allowed and if the dealer purchases 10 cases at
a time he will be given a discount of RS 12 per case i.e,
RS 200 extra for the purchase of 100 cases.
9. Free Premiums:
Only require purchase
of the product
Free Premiums:
Only require purchase
of the product
3. Lead impulse &
unplanned purchase
for certain product
categories.
3. Lead impulse &
unplanned purchase
for certain product
categories.
2. Offer immediate
value & hence produce
stronger response
2. Offer immediate
value & hence produce
stronger response
AdvantagesAdvantages
Price Deals Advantages
1. Flexibility & convenience of implementation1. Flexibility & convenience of implementation
10. Encourage retailers
to display
existing brands
Encourage retailers
to display
existing brands
4.May hit the brand-image
among the loyal consumers, as
it appears to be a cheap way to
popularize the product.
4.May hit the brand-image
among the loyal consumers, as
it appears to be a cheap way to
popularize the product.
Obtain distribution of
new products
Obtain distribution of
new products
Maintain trade
support for existing
products
Maintain trade
support for existing
products
3.Price discount may make the
people suspicious about the
quality and lead to reject the
products.
3.Price discount may make the
people suspicious about the
quality and lead to reject the
products.
2. Unlike to produce any
long-term gain, as the sense
of urgency will go with the
withdrawal of the offer.
2. Unlike to produce any
long-term gain, as the sense
of urgency will go with the
withdrawal of the offer.
1.May lose its
advantages if
competitors announce
a similar offer
1.May lose its
advantages if
competitors announce
a similar offer
Price Deals Dis-Advantages
Dis-
Advantages
Dis-
Advantages
Relation to text
This slide relates to material on pp. 495-496 and Figure 16-1 of the text.
Summary Overview
Sales promotion can be broken into two major categories, consumer-oriented promotion and trade-oriented promotion. This slide shows the various types of activities of each.
Consumer-oriented
Samples
Coupons
Premiums
Contests/sweepstakes
Refunds/rebates
Bonus packs
Price-off deals
Frequency programs
Event marketing
Trade-oriented
Contests, dealer incentives
Trade allowances
Point-of-purchase displays
Training programs
Trade shows
Cooperative advertising
Use of this slide
This slide can be used to show the various tools that can be used for consumer and trade-oriented promotions. Consumer-oriented promotions are generally used as part of a push channel strategy while trade-oriented promotions are part of a pull strategy.
Relation to text
This slide relates to material on pp. 507-509 of the text.
Summary Overview
Sampling involves giving the consumer some quantity of the product at no charge to induce trial. This slide outlines three criteria for an effective sampling program.
These include:
The products are relatively low unit value, so samples do not cost much
The products are divisible and can be broken into small sizes that can reflect the products features and benefits
The purchase cycle is relatively short so the consumer can purchase in relatively short time period
Use of this slide
This slide can be used to discuss sampling as a sales promotion technique. Manufacturers of packaged-goods products such as food, health care items, cosmetics, and toiletries, are heavy users of sampling since their products meet the three criteria for an effective sampling program. As a sales promotion technique, sampling is commonly used to introduce a new product or brand to the market.
.
Relation to text
This slide relates to the material on pp. 512-515, which discusses coupon distribution methods.
Summary Overview
This slide shows a Free Standing Insert type of coupon used by Chicken of the Sea to promote various seafood products. FSIs are the most popular method for delivering coupons to consumers as they are usually delivered through inserts in the Sunday paper in most areas.
Use of this slide
This slide can be used to show an example of a FSI coupon and to engage students in a discussion of coupon distribution methods. Nearly 87% of all coupons are distributed through FSIs. However, this all creates a problem because of the high level of clutter. Most consumers ignore the FSI inserts or do not take the time to go through them thoroughly. However, consumers who are prone to using coupons will go through the FSIs carefully and clip coupons of brands that they use or might be interested in trying.
Relation to text
This slide relates to material on pp. 516-517 of the text, which discusses premiums.
Summary Overview
This slide defines premiums which are an offer of an item of merchandise or service either free or at a low cost that is an extra incentive for customers. There are two basic types of premiums:
Free premiums – small gifts or merchandise included in the product package
Self-liquidating premiums – require customer to pay for some or all of the cost of the premium
Use of this slide
This slide can be used to introduce premiums as a sales promotion tool. Packaged carried premiums have high impulse value and can provide an extra incentive to buy the product. Free premiums have become very popular in the fast food restaurant industry as companies such as McDonalds and Burger King use premiums in their kids meals to attract children. Self-liquidating premiums are designed to not necessarily make money, but rather to cover costs and offer value to the consumer.
Relation to text
This slide relates to material on pp. 525-527 of the text that discusses trade promotion.
Summary Overview
Trade-oriented sales promotion is targeted to marketing intermediaries such as wholesalers and retailers. There are several reasons promotions are targeted to the trade, which include:
Obtain distribution of new product
Maintain trade support for existing products
Encourage retailers to display existing brands
Build retail inventories
Use of this slide
This slide can be used to introduce trade-oriented sales promotion. Like consumer oriented sales promotion, sales promotion programs targeted to the trade should be based on well-defined objectives and measurable goals and a consideration of what the marketer wants to accomplish.