1. Soni Thakur
#21,3
rd
cross,6
th
main,marathalli,bangalore,
India.
E-mail: soni.thakur19@gmail.com
Cell: +91-9686446361
OBJECTIVE
Friendly, caring and service-oriented individual seeking a position as a Flight Attendant with reputed
Airline. Bringing strong hospitality and customer service skills to achieve the highest level of
passengers’ satisfaction and safety.
QUALIFICATIONS & SKILLS
• Over a year’s experience in airline industry in airbus A320
• Flight Attendant Training – IndiGo Airline
• First-aid and CPR Certified
• Good hospitality skills for presenting food and drinks
• Able to sell different products on-board
• Excellent know-how of passenger safety protocols and flight emergency procedures
• Proven ability to help people with special needs such as children and disabled passengers
CORE COMPETENCIES / PERSONAL QUALITIES
• Able to work efficiently in a team environment
• Good communicator; demonstrated ability to communicate with people from a variety of cultures
• Responsible, realistic, and dependable
• Customer-focused approach
KEY ACCOMPLISHMENTS
✔ Implemented security procedures and the confirmation of safety measures together with cabin
and crew members, performed security sweeps sporadically all through the flight .
✔ Coordinated the service arrangements together with food and beverage .
✔ Completed safety inspections before take off and landing consistent with company practices and
DGCA regulations .
✔ Initiated and implemented a prompt expense reporting system inclusive of stocking details that led to
availability of ample on board stock at all times.
WORK EXPERIENCE
Flight Attendant | IndiGo, Bangalore India | Oct 2013 – Present
✈ Welcomed passengers, explain and explained flight safety procedures
✈ Served food and beverages to passengers and made flight announcements
✈ Ensured that all essential supplies are on board

2. ✈ Ensured safety of passengers during take-offs, landings and emergencies
✈ Sold and marketed products of different companies during flight
✈ Assisted the flight and ground crews
✈ Informed and educated passengers on any unforeseen circumstances
✈ Helped in emergency and non-emergency situations
✈ Checked the condition of the aircraft cabin
✈ Provided emergency help to crew and passengers when essential
EDUCATION
NIFD & Pearl academy of fashion, Delhi, India
IndiGo, Customer Service
AFFILIATION
Member, IndiGo Airline