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SMU MBA SEM 4 OM WINTER 2015 ASSIGNMENTS
OM 0015 – MAINTENANCE MANAGEMENT
1 Explain the concept of maintenance objectives and describe the primary maintenance
objectives.
Reproduce the conceptof maintenance objectives
List the primary maintenance objectives
Explain the primary objectives
2 Suppose you are appointed as a maintenance manager in a manufacturing organization.
What functionsyouneedto performfororganizingmaintenanceactivities?
List the different functions of a maintenance manager
Summarize the crucialrole a maintenance manager plays in organizing the maintenance activities
Analyze how these functions will help you as a maintenance engineer
3 What are the complexmaintenanceactivitiesperformedbyexpertsystems?
List and explain the complex maintenance activities performed by expert systems.
4 Explaintheprocessofmaintenancebenchmarking.
List and describe the steps maintenance benchmarking process
5 Suppose you are the head of the maintenance department of your organisation which
preventivemaintenancetaskswouldyouperform?
List the tasks youwould perform in preventive maintenance
Discuss the tasks youwould perform in preventive maintenance
6 Answerthe followingquestions:
a. List the objectivesofmaintenanceaudit.
b. State the functionsofamaintenanceauditorin an organisation.
c. Explainthetwo types ofissueswhichare to beresolvedinactionafter audit.
a. Write the objectivesof maintenance audit
b. List the main functions of a maintenance auditor in an organisation.
c. List and describe the twotypes of issues which are to be resolved in actionafter audit.
OM 0016 – QUALITY MANAGEMENT
1 Explaintheelementsof ISO 9000.
List and describe any 10 elements of ISO 9000.
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2 Explaintheforcesofchangethat affectorganizations.
List and describe the forces of change that affectorganizations.
3 What are the dimensionsofservicequality?
List and explain the dimensions of service quality
4 What are the majordifferencesbetweenTotal QualityManagement(TQM)andSixSigma?
Explainthesteps involvedinidentifyingcustomerrequirementsforproductdevelopment.
List any 5 major differences between Total Quality Management (TQM) and Six Sigma.
Describe the 5 step process involved in identifying customer requirements for product
development.
5 What is Poka-Yoke?Explainitsdifferentlevels.
Describe the term “ Poka-yoke”
List the main principles of PokaPoke
List the characteristics of Poka Yoke
List and describe levels of PokaYoke
6 Explaintheconceptof KnowledgeSupportSystem(KSS).Explainitstypes.
Define KSS
Explain the components of KSS
List the criteria that should be met for the for the successful implementation of KSS
Describe the scope of KSS
Describe the twotypes of KSS
OM 0017 – ADVANCED PRODUCTION AND PLANNING CONTROL
1 Explaintheflowofinformationina productionprocess.
Describe why information flow is criticalin production planning with a help of an example
Describe the flow of information in a production process
List the factorsthat need to considered in a flow of information in a production process
2 What are the varioustechniquesofcosting?
List the various techniques of costing
Explain the 6 techniques of costing
3 ExplainanyTENfeaturesofthe AdvancedPlanningandScheduling(APS)system.
List and describe any TENfeatures of the Advanced Planning and Scheduling (APS) system
4 What are the rulesforschedulingKanbanproduction?
List rules for scheduling Kanban production
Explain the 6 rules for scheduling Kanban production
5 What are factors must be considered while implementing a production planning and
control system?
Explain the 4 factors to be considered while implementing a production planning and control
system
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6 Mention the reasons why manufacturing organizations choose Excel and Visual Basic
prototypeasplanningandschedulingtools.
List the 8 reasons why manufacturing organizations choose Excel and Visual Basic prototype as
planning and scheduling tools
OM0018- TECHNOLOGY MANAGEMENT
1 What are the usual sourcesofeconomicprogressin acountry?
Explaining enhanced capital
Explaining technical progress
Describing labour
2 a. State the relationshipbetweenmanagementparadigmsandtechnology.
b. What arethe changingtrendsin a technologyindustry?
a. Explaining the relationship between management paradigms and technology
b. Explaining the fivechanging trends in a technology industry
3 TheprocessofStrategicplanningcoversmultiplefactors.Explainall ofthosefactors.
Stating the vision
Stating the mission
Stating the values
listing objectives
stating strategies
listing goals
listing programs
4 a. DefineTechnologyDevelopment
b. Delineatethe phasesofits process.
a. Meaning of Technology Development
b. Explaining the fourphases of technology development - 4x2Marks
5 a. Explainthe emergingtrendsininfrastructureandfacilitiessector.
b. Explaintheadvantageof implementingtechnologyininfrastructuredevelopment.
a. Explaining the emerging trends
b. Advantage of technology in infrastructure development
6 Write shortnote on
a. Technological ImpactonEducation
b. Technological ImpactonCommunicationandTransportation
a. Explaining impact of technology on Education
b. Explaining impact of technology on Communication and Transportation
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