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1. Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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or
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ASSIGNMENT
DRIVE FALL SPRING 2015
PROGRAM Master of Business Administration- MBA
SUBJECT CODE & NAME MU0012 – Employee Relations Management
SEMESTER 4
BK ID B1734
CREDITS 4
MARKS 60
Note: Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
1 Employee relationsmanagement(ERM) is all about managementof relationshipwithemployees
in an organisation. Explain the features and importance of this ERM.
Answer:Enterprise riskmanagement(ERM) isanenigma.Many executivessaytheydoit,yet gather
10 of them in a room and they can’t agree on what it is. The reality is companies think they are
implementing ERM, but they really aren’t. What we see in practice often demonstrates a very
limitingviewof ERM,from maintainingalistof risks(“enterprise list management”) to summarizing
riskresponses,leavingmanycorporate leadersunderwhelmedwith its value contributed in view of
the speed of business and ever-changing economic environment.
Features of ERM
2 What are the various types of communication? Explain the importance of organisational
communication. What are the methods to improve communication?
Answer : Types of communication
Types of communication based on the communication channels used are:
1. Verbal Communication
2. Nonverbal Communication
1. Verbal Communication
Verbal communication refers to the the form of communication in which message is transmitted
verbally; communication is done by word of mouth and a piece of writing. Objective of every
communication is to have people understand what we are trying to convey. In verbal
communication remember the acronym KISS(keep it

2. 3 Human Resource Information System (HRIS) helps organisations to carry out their HR
administrative functions in an effective manner. What are the important features that makes a
good HRIS? Mention some common applications of HRIS.
Answer:If you've decidedthatthe time toupgrade your HR department with a state of the art HRIS
has come,you'll likely be surprised by the variety of features that today's HRIS can offer. The basic
functions that most companies expect from an HRIS are still present, along with many additional
featuresthatcan transformnot onlyyourHR department but your entire business. To find the best
HRIS moneycan buy,you'll wanttokeepyoureyesoutfor a few keyfeatures.These are the five key
functions that any good HRIS can provide, and although you may not need them all at the moment
there may come a time when you're glad your HRIS
4 What are the objectives of organisational discipline? List the types of disciplinary problems.
Explain the steps of disciplinary procedures commonly followed in many organisations.
Answer : Objectives of organisational discipline
If you asked most employees the purpose of a progressive discipline policy, many would say
companiesuse ittojustifyinvoluntaryterminations. However,discipline in the workplace has more
than one purpose.Employersdevelopandimplementdisciplinaryandcorrective-actionpoliciesfora
variety of reasons, ranging from instructing proper workplace processes to deciding who gets
promoted from within.
Workplace Structure
Disciplinary review and corrective-action policies provide
5 What is trade union and what are its objectives? Describe trade unions in India.
Meaning of trade union
Answer:Developmentof modernindustry,especially in the Western countries, can be traced back
to the 18th century. Industrial development in India on Western lines, however commenced from
the middle of the 19th century. The first organised Trade Union in India named as the Madras
Labour Unionwas formedinthe year1918. Since thena large numberof unions sprang up in almost
all the industrial centresof the country.Similarly, entrepreneurs also formed their organisations to
protecttheirinterests.In1926, the Trade UnionsAct was passedbythe IndianGovernment. The Act
gave legal status to the Registered Trade Unions.
6 Write a brief note on the following Acts:
(i) Factories Act, 1948
Answer : The Factories Act 1948 was an Act of Parliament passed in the United Kingdom by the
Labour governmentof ClementAttlee.Itwaspassedwiththe intentionof safeguardingthe healthof
workers. It extended the age limits for the medical examination of persons entering factory
employment, while also including male workers in the regulations for providing seats and issuing
extensive new building regulations.
(ii) Industrial Disputes Act, 1947
Answer:The Industrial Disputes Act, 1947 extends to the whole of India. It came into force April 1,
1947.

3. The objective of the Industrial Disputes Act is to secure industrial peace and harmony by providing
machineryandprocedure forthe investigationandsettlementof industrial disputesbynegotiations.
Variousstudiesindicate thatIndianlabour laws are highly protective of labour, and labour markets
are relatively inflexible. These laws apply only to the organised sector. Consequently, these laws
have restricted labour mobility, have led to capital-intensive methods in the organised sector and
adversely affected the sector’s long-run demand for labour
Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :
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