The document provides details about a study conducted on employee satisfaction and motivational training at Colossus Apparel Ltd. It discusses the company background, literature review on factors affecting job satisfaction and motivational theories. It then analyzes information collected from interviews with the HR manager and employees at Colossus. The analysis covers HR practices, satisfaction factors, training programs, and measurements of satisfaction. Suggestions are made to increase transparency, satisfaction levels, and the HR manager's approach. The conclusion is that it provided valuable practical learning about an organization's HR policies, employee satisfaction, and motivational training.

1. A Study on Employee Satisfaction Scenario and Motivational
Training Process of Colossus Apparel Ltd.
2017
Group Name: Entrepreneurs
IUBAT-INTERNATIONAL UNIVERSITY OF BUSINESS AGRICULTURE AND
TECHNOLOGY | UTTARA, SECTOR-10

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IUBAT- International University of Business Agriculture and Technology
Prepared For :
Ananna Raka Chakrabarty
Lecturer, IUBAT
Prepared By:
Group: Entrepreneurs
Submission Date:
26/02/2017
Name ID
Md.Khairul Bashar 14202036
Mohammad Rakib Ahmed 14102186
Shyaidina khanum Mou 14203081
Fawgia Fariha 14202312

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Letter of Transmittal
26th February, 2017
To
Ananna Raka Chakrabarty
Faculty, CBA
Department of college of Business Administration
IUBAT- International University of Business Agriculture and Technology
4, Embankment Drive Road, Sector 10, Uttara Model Town, Dhaka-1230
Sub: Letter of Transmittal of the Research Report
Dear Mam,
It is a great pleasure for us to submit the report on “A Study on Employee Satisfaction
Scenario and motivational Training Process of Colossus Apparel Ltd.” According to
your requirement, we have visited a manufacturing company named Colossus Appreals
Ltd for getting the result. It was a challenging work because collecting and comparing all
data’s was very difficult for short of time. Though, we tried our best and we believe this
report will be helpful for students.
We express our heart full gratitude to you, to go through this report and make your
valuable comments.
Sincerely Yours,
--------------------------------
Group:
Department of college of Business Administration
IUBAT - International University of Business Agriculture and Technology

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Abstract
Date: 26-02-2017
Authors:
Title: A Study on Employee Satisfaction Scenario and motivational Training Process of
Colossus Apparel Ltd.
Objective of the study:
 To assess the satisfaction level of employees in Colossus Apparel Ltd.
 To identify the factors which influence the job satisfaction of employees.
 To identify the methods of job satisfaction of the company.
 To identify the training program that organization using for employee motivation.
Purpose: The aim of this study is to identify the satisfaction level, factors affecting job
satisfaction and the training program that motivates employee toward job satisfaction.
Method: The information we have gathered in this study was obtained through qualitative
research. All the primary data we have collectedby visiting the organization, interviewing
employee and staffs and the secondary data we have collectedby using books and internet.
Conclusion: By analyzing different aspects of theory, comparison and interview answers,
our study came to a conclusion. How the HR policy working in the organization,
satisfaction level of employee, their demands and the training program that making a
human resource to a skilled employee for the organization.

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INTRODUCTION
This report is prepared for as per our course requirements, we have visited a manufacturing
company Colossus Apparel Ltd. We have collected information from HR manager and
employee about their company jobsatisfaction factors,level of satisfaction ofthe employee
and the motivational training program. This report will provide the idea about relevance
with theoretical and practical knowledge about satisfaction level of the employee in and
organization.
COMPANY BACKGROUND
Colossus Apparels Ltd is the manufacturing unit under laws group. The history of
Lawsgroup is started in Hong Kong manufacturer the late 1970s. Was co-founded by Law
Ting-pong and is now one of the world’s largest textile manufacturers, employing 20,000
workers worldwide and Colossus apparel Ltd is one of that. Colossus Apparel Ltd is mainly
manufacturer of sweater and winter cloth. It is a 100% exporter company in our country
with 1200 workforce.
LITERATURE REVIEW
Job Satisfaction: Job satisfaction is an important indicator of how employees feel about
their job and a predictor of work behavior such as organizational citizenship, Absenteeism,
Turnover. Job satisfaction benefits the organization includes reduction in complaints and
grievances, absenteeism, turnover, and termination.
Factors affecting job satisfaction:
 Nature of job
 Working Conditions
 Workload and Stress Level
 Relationship with Supervisors
 Financial Rewards
 Flexibility
 Relationship with coworkers
 Job security
 Payment
 Organizational support

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Models of a job satisfaction affect theory:
1. Hierarchy of Needs (a.k.a. Maslow's Pyramid)
 Physiological: includes hunger, thirst, shelter, sex and other bodily needs
Safety: includes security and protection from physical and emotional harm
 Social: includes affection, belongingness acceptance, and friendship
 Esteem: includes internal esteem factors such as self-respect, autonomy, and
achievement; and external esteem factors such as status, recognition, and attention
 Self-actualization: the drive to become what one is capable of becoming; includes
growth, achieving one’s potential, and self-fulfillment
Note: An individual moves “up the steps” of the hierarchy. “Lower order” needs are
satisfied externally (i.e. physiological and safety) while “higher order” needs are satisfied
internally (i.e. social, esteem, and self-actualization)
2. Theory X and Theory Y
Douglas McGregor proposed two distinct views of human beings: one basically negative,
labeled Theory X, and the other basically positive, labeled Theory Y.
 Theory X: The assumption that employees dislike work, are lazy, dislike
responsibility, and must be coerced to perform. (Lower order needs dominate)
 Theory Y: The assumption that employees like work, are creative, seek
responsibility, and can exercise self-direction. (Higher order needs dominate)
McGregor believed Theory Y assumptions were more valid than Theory X and proposed
such ideas as participative decision making, responsible and challenging jobs, and good
group relations as approaches that would maximize an employee's motivation.
3. Two-Factor Theory
 Hygiene factors: Examples include quality of supervision, company policies and
administration.
 Motivators: Examines factors contributing to job satisfaction. Thus there are
factors which lead to job satisfaction and things that don’t (i.e. notice there is a
difference between “non-satisfying” and “dissatisfying factors”)

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4. McClelland’s Theory of Needs
 The Need for Achievement: the drive to excel, achieve in relation to a set of
standards, strive to succeed.
 The Need for Power: The need to make others behave in a way that they would
not have behaved otherwise.
 The Need for Affiliation: The desire for friendly and close interpersonal
relationships
MBO: Is a personnel management technique where managers and employees work
together to set, recordand monitor goals for a specific period of time. Organizational goals
and planning flow top-down through the organization and are translated into personal goals
for organizational members.
Key Concepts:
MBO requires that employees set measurable personal goals based upon the organizational
goals. For example, a goal for a civil engineer may be to complete the infrastructure of a
housing division within the next twelve months. The personal goal aligns with the
organizational goal of completing the subdivision
INFORMATION ANALYSIS
All the information we have collected by visiting Colossus Apparel Ltd .We have taken
interview of HR manager “Mohammad Golam Nabi” and some other employee and discuss
with them about their employee satisfaction factors and motivational training program. For
collecting information we have use some sample question and on the basis of that answer
we have tried to measure job satisfaction level of Colossus Apparels Ltd.
HR Practice of colossus Apparel Ltd:
Our first concern about HR practice of the organization .From the managers view in their
organization they are practicing HR according to Bangladesh labor law 2006 as they are
manufacturing company. HR manager also told us that HR practice depends on owner of

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the organization. They also told that their main duty in this organization is recruiting
people, maintaining salary sheet and handling personal file. He inform us we will find huge
difference between service and manufacturing company HR practice.
Factors affecting employee satisfaction and motivational training (Manager’s view):
 Opportunity of skill development: After recruiting employee, company introduce
worker to their policy and their responsibilities. They provide proper direction to
employee and helps to improve their skill that they can perform well. They take skill
test of the employee for future improvement.
 Grade base improvement: Every employee have their different grade. The
organization provide training to the employee after training if employee show better
performance on their work their grade improved and upper graded employee get
better benefit and learning opportunity than the low grade employee.
 Health care facility: The Company providing special safety and health facility for
female worker on their maternity time. Doctors are available in the organization for
any employee safety.
 Social and safety benefit: The Company providing safety and security benefit
according to Bangladesh labor law they are paying employee and they think that
payment fulfilling employees basic needs.
 Direct communicationwithtop level management: Employee representative can
directly communicate with top level management if they face any problem during
their work or if they any requirement.
 Personal record file and performance evaluation: The Company keep personal
file for every employee and they judge and evaluate performance on that.

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Employee’s view of satisfaction:
The company has 1200 thousand employee. They are working in different sector like
cutting, sewing, finishing, store management etc. Employee are working 8-10 hours.
Employee getting per hour 200tk and they have opportunity of overtime duty they get paid
for that according to law. During working time they have only one break for lunch that is
one hour. They get some training based on safety and security for their job. Salary of
employee increase 6 to 1 year after starting work and labor salary increase within 3 month.
According to employees view they are satisfied with their job.
Motivational training program of Colossus Apparel Ltd:
 Skill test training: After recruiting employee the organization test their skill after
that they grade their employee based on that skill .they differentiate employee based
on skill and within 2 month they arrange another training program low skilled
employee.
 Supervisor level training: Supervisor level are highly trained for motivating the
employees.
 Health and safety training: The Company provide health awareness and working
safety training for the employee so that employee can work with productively.
 Fire and safety training: Company Provide fire and safety training for employee
if there is any situation happens they can easily survive from that.
 Maternity awareness training: The Company providing maternity training
program for the female employee. On maternity female employee get special care
from the doctors of that organization
 On the job training: Company providing on the job training for the employee that
they can learn the work by doing the work.

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Job satisfactionmeasurement of Colossus Apparel Ltd.
We have asked HR manager of Colossus Apparel Ltd about their employee satisfaction
on their job and their view is:
 Non agreement policy: Employee are not bound to work in their organization.
After recruitment employee stays on 3 month privation time. If they are satisfied
with their job and with company policy they can stay or leave.
 Absenteeism: The organization measure employee satisfaction on regularity on
work. They try to find out there is any employee is absent or not are they absent
without notice and continuing that. They believe if employee showing less
absenteeism the employee is satisfied with their job.
 Use of motivational theory: For measuring satisfaction HR use theory X and Y.
they try to identify the X factor(dislike work, are lazy, dislike responsibility )of
employee and work on that and how to turn it into Y factor(like work, are creative,
seek responsibility.
SUGGESTION AND RECOMMENDATION
We have visited the organization and we have seen the real scenario of the company from
that our suggestion of the company about:
 The company should more transparent about their policy
 Level of the job satisfaction should be increased
 HR manager should more open and with positive attitude on providing information
 There might some difference what they are saying and the reality
CONCLUSION
To conclude we can say that it was a great experience forus. Visiting a company and collect
information about practical HR world was learning for us. We have also learn how
Colossus Apparel Ltd practicing HR policy in their organization their level of employee
satisfaction and the training program that affecting employee motivation of their
organization. We have also included our opinion in this report that will be helpful for
students for better understanding.

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References:
https://www.scribd.com/doc/35773196/Job-Satisfaction-Project
https://www.slideshare.net/ajeeshmk52/project-report-44375280
http://www.lawsgroup.com/en/business/manufacturing
Appendix:
Survey questioner for Managers:
1. What is basic HR for you? How close it relates with theoretical knowledge?
2. How you are motivating your work force?
3. What a satisfied employee can do? What is the meaning of employee satisfaction for you?
4. What are the benefits you are providing to your employee?
5. Are you providing employees safety & security of not?
6. How you are judging your employees performance or not?
7. Is there any method of employee judgment?
8. Is there any training program for employee motivation?
9. What are the training method? Training duration time and who are the trainer for
employees?
10. How often you choose the training program and how you evaluate employee?
Survey questionerfor Employees:
1. Do you know what is expected of you at work?
2. Do you have the materials and equipment that you need in order to do your work right?
3. At work, do you have the opportunity to do what you do best every day?
4. Does your supervisor, or someone at work, seem to care about you as a person?
5. Is there someone at work who encourages your development?
6. At work, do your opinions seem to count?
7. In the past six months, has someone at work talked to you about your progress?
Write your comments here

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Images of Company Visit:
Visiting card of HR Compliance: