1. Eslam Saied Darder
Hurghada, Egypt.
Mobile :( 002- 01228395277)
: (022-01151300208)
:( 022-01000433968)
: (022-01200010061)
Email: eslam_said362 @yahoo.com
eslam_said362@hotmail.com
islam.saied@outlook.com
Curriculum Vitae
OBJECTIVE
I am seeking a company which offers scope for my Engineering abilities alongside with my
technical accuracy in the fields of Computer skills and Information Technology. Meanwhile
improve myself and company.
PERSONAL Data
Full Name: Islam Saied Dardeer
Date of Birth : 06/06/1989 City of Birth : Hurghada
Nationality : Egyptian Military service : exempted
Mobile. No : +02 01000433968 Social situation : Single
Driving license no. : yes Religion : Muslim
University : South Valley University

2. BACKGROUND SUMMARY
Experience in technical support in the field of Information Technology, Efficient to work
under pressure, Flexible, Capable to deal and work with people from various cultures, Team
working and Fast learner for any tool in the IT Fields. Extra strong skills in programming,
And Good Experience in how to train the new stuff to how to deal with the system, and after
all proud of learning high technicality skills in short period.
EDUCATION
COLLAGE INSRIRUTION: South Valley University, Faculty of Science
ACADEMIC QUALIFICATION: B.SC of Science
GRADUATION GRADE: Good (67.43%).
GRADUATION YEAR: 2010
PROJECT: Data base of Icdl training .
PROJECT GRADE: Excellent.
QUALIFECATIONS
(Sunrise Select Garden Beach – Sentido Mamlouk Palace – Sunrise Crystal
Bay – Regional Office – Cluster Account)
Hurghada – Village Road
Abril 2012 – Till August 2015
Nubia Aqua Beach as Assistant IT Manager in Charge.
IT S.V:
1. Opening for Cluster Account to manage 13 Hotel for 80 PC.
2. Total renovation and upgrade for domain infrastructure linked with Child
domains.
3. Installation for Cluster material Control and Sun System to cover all Hotels
through VPN.
4. Exchange server is installed & configured for four Branches.
5. Install Printer server - WSUS – Storage server and Deployment server – WDS
Server.
6. Emergency system is implemented for main servers to be able to deal with
disasters.
7. System service desk is installed to deal with daily users problems.
8. Domain Controller Migration from Windows Server 2008R2 to Windows Server
2012 R2 .

3. Assistant IT Manager
Nubia Aqua Beach as assistant IT Manager from august 2015 – till now
IT Tasks
1. Replacing Manager Tasks during his absence.
2. Managing Daily tasks, backups, and OS Images.
3. Inventory for all IT equipment like desktop, laptop, UPS, telephone, printer, scanner
… etc.
4. Troubleshooting connectivity on Network & Servers, and maintaining daily User
Problems (Domain Logon, Business Emails with MS Outlook, and Rights on work
operational Software.
5. Testing and evaluating new software and technologies.
6. Installing Right configurations for Fax & printers (Xerox & HP).
7. History Reading, Printing and forwarding reports of electronic safe boxes and
electronic door locks of guest rooms.
8. Solve PBX problems in hotel Main (Central Room) through Hyper Terminal.
9. Observing micros system in all hotel outlets, solve micros operations as printing
problems, reports, and (adding users, giving rights, editing outlet menu and prices).
10. Follow up the purchasing process of the department’s items with suppliers.
11. Receive offers and proposals from Vendors then forward them to IT manager.
12. Handling guest complain in internet issues and Systems Migration Planning
IT Administrator (Windows System Administrator Engineer).
Administrate 30 software Servers and their databases connecting to 300 PCs on OS through
network as :-
(Fidelio V.8, Payroll Solutions, Material Control, Sun 6, Fortigate C80, shylock, and Inhova),
and Outlook 2013.
1. Daily systems administration (implementation, daily backup).
2. Give software permissions to staff according to position and job.
3. Handling to guests in internet problems.
4. Installing and configuring computer systems.
5. Troubleshooting system and network problems, diagnosing and solving
hardware/software faults.
6. Providing support, including procedural, documentation.
7. Follow up the telephone issues according to our contract with the maintenance
provider.
8. Setup communication devices like telephone, fax and work on telephones
management application.

4. 9. Secures Network and systems by developing system access, monitoring, control,
evaluation, establishing and testing disaster recovery policies and procedures.
10. Monitors, plans, and coordinates the distribution of client/server software and
service packs.
11. Protects organization's value by keeping information confidential.
12. Filing and maintains good technical documentation.
13. Performs other IT duties as assigned.
COMPUTER CURSES
1.MCSA
2.MCITP
3.ICDL
4.Diploma of software & hardware in samoha academic with certification of Ministry
of Foreign Affairs
5.web developer (html – c# -C++ - C+)
6.IELTS
7.Querying Microsoft SQL Server 2000 With Transact
8.Microsoft Certified Professional
9.Microsoft Certified I.T Professional
10. Information Technology Infra Library
Technical Knowledge:
1. Good understanding of: Server Hardware Technology, UNIX, SQL, LANs.
2. Experience of VMware, Windows 2008, Active Directory Group Policies,
TCP/IP,DNS .
3. Prioritizing and managing many open cases at one time.
4. Responding within agreed time limits to call outs.
5. Communicating technical information to non-technical personnel.
6. Strong understanding of Windows and network security best practices
and strategies.
7. Advanced understanding of virtualization concepts and functional working
skills with various virtualization technologies (create/modify virtual machines,
create storage groups, snapshot, lone/export, etc.) with VMware.
Hotels Systems:
1. Managing Fidelio Suite 8.
2. Managing SUN (4.2.6 - 4.3.2 - SUN 6 )
3. Managing Material Control ( 8.4 – 8.8 – web )
4. Managing Hr. & Payroll System (Solution – ACT Payroll – Fox )
5. Managing door lock systems (Inhova & Alfa electronic).
6. Managing Comsys System

5. Platforms:
1. Microsoft Windows XP, Vista, 7, 8, 8.1, 10.
2. Microsoft Windows server 2003, 2008, 2012
3. Ubuntu Linux
4. Virtual Machine ( virtual box, VMware, Hyper V)
FUTURE PLANS
 Oracle Database
 ccnp Cisco Certification
 CEH
Personal Skills
Economic, and Technical skills beside Scientific Background
Mathematics, Statistics, Project’s Evaluation, Scientific Thinking, and some
special studies.
 Flexible & Hardworking.
 Self-awareness.
 Willingness to learn.
 Self-learning and management.
 Eliminate problems before they occur.
Language Skills:
Native language Arabic.
Very Good command of both written and
Spoken in English.
Good command of both written and Spoken in French.
References:
 Mr. Abbas el shabashy Regional IT Manager of Sunrise Resorts 01004666750
 Mr. Mohamed Fouad Director IT of Festival Revira & le jrdan & shedwan
01208292015
 Mr. Mohamed Fouad IT Cluster sunrise hotels Hurghada 01005056012
 Mr.Ahmed Salah Assistant IT cluster sunrise hotels at hurghada 01008638179
 Mr. Hamza Tawfik IT Manager at Sunrise holidays at hurghada 01289905055