We know that listening is a good idea, so why don't we make time? And why should we make time?

1. time to listen

2. when was the last time you felt
truly listened to?

3. and given 100% undivided
attention?

4. it felt good didn’t it?

5. it’s why falling in love feels so
amazing!

6. when we’re listened to we feel
understood.

7. when we feel understood we
actually release positive
endorphins & hormones!

8. this makes us more engaged,
open to learning & change

9. our productivity increases

10. now that’s a bonus for your
business isn’t it?

11. so why don’t we do it?
As well as we could?
As often as we should?

12. • you’re mentally too busy to stop and REALLY listen
• you won’t like what you suspect you’re about to hear and you don’t want to open up a can of
worms
• you will want to defend your position, choice and decision and you don’t want to get stuck in a
conflict
• you want to be ‘right’, because you’re a competent, experienced leader, so you feel you ‘should’
know the answer and your ‘rightness’ is being questioned, which means you feel your
competency is in question
• you don’t know how you will make it better – even if you do listen, so what’s the point?
do these sound familiar?

13. • people are much more likely to find the resources to solve the problem themselves if they feel
truly heard and they build long term resources to do it again – without you!
• they have the opportunity to reach the same conclusion about a business decision or change if
you give them the air space to think it through and then they’re fully bought in
• they may have a point and can show you how to do it better
it’s a short term investment for long term gain

14. better employees and team players…..
and because….
people who are listened to
feel understood
people who feel understood
feel valued
people who feel valued
are better employees and team players
mean a better bottom line
and a generally nicer place to be

15. so as we start to go back to work
as we step back on the hamster wheel

16. make time to listen