Reliv is committed to the highest standards of quality assurance in manufacturing its nutrition products. The company's manufacturing process involves rigorous independent testing of ingredients, near-pharmaceutical production conditions, and stringent quality control measures. Reliv's state-of-the-art manufacturing facility was designed with quality and safety as the top priorities to ensure customers receive products containing exactly what is listed on the label.

1. Reliv sets the
gold standard for
quality assurance
nutrition you can trust
At Reliv we make an uncompromising commitment
to product safety, purity and potency with every
formula we make. When you open a can of Reliv
product, you can rest assured that it contains exactly
what’s printed on the label and that it will deliver the most
advanced nutrition available today.
— Greg Walker, Director of Manufacturing Operations

2. How to Make a Reliv Product
1 2 3 4 5 6 7
Pure Production
• All manufacturing
parts are thoroughly
cleaned and sanitized
Ingredient Receipt of Reliv Independent Formula/Batch Near-Pharmaceutical Post-Production Shipping between batches.
Integrity and Ingredients Testing Compiled, Checked, Manufacturing Quarantine • Release product
• A rigorous pest control
Vendor Approval • Carefully examine delivery • Confirm outside Rechecked Conditions • Quarantine finished only when all tests
are passed. program keeps blends
• Select ingredients truck and materials. testing with thorough • Prepare ingredients for • Add ingredients in product immediately after
pure and pest-free.
based on latest microbiological analysis. the formula batch. designated order and sign production.
• Immediately quarantine • Ship immediately upon
research, expert off as each is added. • Stringent personal
ingredients in protected • Ensure ingredients • Carefully weigh each • Complete microbiological order receipt.
consultation and hygiene standards,
area. match established ingredient, segregating • Blend ingredients and take and ingredient delivery
clinical testing. “An advanced bar code protective clothing
quality standards. them for mixing. sample for biological analysis. testing plus other
• Examine Certificate of system ensures that the and sanitary gloves,
• Source every standard quality checks.
Analysis, documenting • Release approved • Check and recheck to • Send approved batch wrong can of product hair nets and booties
ingredient with strict
that each ingredient has ingredients to be used ensure absolute accuracy. through rotary sifter and on • Confirm label information does not leave the create a near-sterile
quality requirements.
been independently in formulas. to automatic filling machines. is completely accurate. building. Our Shipping environment.
• Meet with supplier, tested and meets Reliv “In the Weigh Out Room, Department is consistently
“We do all the work up we always say we have • Pull random cans for “I am 100% confident that • A state-of –the-art air
investigate history standards. over 99% error-free.”
front so there’s no doubt three priorities: #1 quality, additional quality checks. what each label says is in filtration system filters
and reputation.
• Verify and enter about the ingredients that #2 quality and #3 quantity.” the can is, in fact, in the Steve Swim all particles from
• Apply label, batch number
• Analyze sample of quantities received go into our products. If an can. I take great pride Manager Warehouse/ the air.
Danny Liner and expiration date and Inventory
each ingredient in in system. ingredient doesn’t meet in that.”
Assistant Production pack into cases. • The only time
Reliv labs to ensure our standards, we don’t
“We make sure the quality Superintendent Dustin Newman ingredients are
safety, quality and hesitate to send it back.” • Re-weigh each case to
of the ingredients coming Quality Control “exposed” is in the
potency. ensure proper filling, stack
in matches the quality Scott Kubel Micro Analyst “clean” processing area
cases on pallets and place
“We have a detailed of our products going Quality Assurance/ where workers wear
in holding area.
checklist of require- out. Distributor and Quality Control Manager gloves and other
ments that every customer satisfaction is “I’ve been here for 20 years, protective gear at
vendor must meet and the highest concern.” and I guarantee that the can all times.
every ingredient must of Reliv you get today will
Ricky Browning • The only time a
meet to be deemed be of the same quality as the
Receiving Clerk can you got three years ago completed blend is
acceptable for our for-
and the can you’ll get three “exposed” is in the
mulations. Quality is the
years from now. We simply 1½-inch space
primary consideration.”
refuse to cut any corners.” between the filler
Cindy Jordan nozzle and the can.
Senior Food Cal Carpenter
Technologist Production Superintendent

3. Qa &
with Dr. Carl
Q: What professional experience move ingredients through the production Q: Why is Reliv so committed to
prepared you for establishing process rather than having to convey them the quality and safety of
such a sound manufacturing from station to station. This also decreases its products?
process when you arrived the possibility of contamination.
at Reliv? Our commitment to quality and safety
Every feature of the facility was taken into is defined by the moral integrity of the
I had the good fortune of starting my consideration — from using paints on the company itself and the people involved
career at Mead Johnson & Company right walls that could be washed down easily and since the very beginning. We are proud
after I earned my Ph.D. in Food Science inhibit bacteria growth to installing an air of what we produce. We want every Reliv
from the University of Illinois. Mead quality system to control heat and humid- customer to know they are getting the
Johnson produced a variety of nutritional ity and direct air flow out of the plant. Our best possible nutrition and every Reliv
products, including infant formula, as well foresight in creating such a state-of-the-art Distributor to know that they can build
as pharmaceutical products. As you can facility has been one of the cornerstones of their business with absolute confidence in
imagine, manufacturing these kinds of Reliv success over the years. what they are bringing to people.
products required the highest degree of
quality control. Q: How is Reliv’s manufacturing We’ve had opportunities to take shortcuts
process regulated? that might have increased profitability
It was like being re-educated right out over the years, but that’s not the Reliv
of school. We had medical doctors work- In the U.S., we comply with two regula- way. Our families take these products. We
ing alongside Ph.D.s to create production tory systems of the FDA (Food and Drug wouldn’t give them anything but the best,
areas, including sterile production areas, Administration) by following GMPs (Good and that’s the same way we feel about
with the highest possible standards. I Manufacturing Practices) for both food everyone who takes Reliv products around
became proficient in quality manufac- producers and dietary supplement the world.
turing practices right from the start and manufacturers. The FDA regularly
brought that knowledge with me to Reliv. inspects our operations without advance
notice of their visit. During their most
Q: In 1992, Reliv’s growth as recent visit, one that we were told
a company enabled the would last two days, inspectors were
construction of the current so impressed that they completed their
manufacturing plant. How work in just one morning!
Vice Chairman and Chief Scientific
did you approach creating We are also one of the few nutritional Officer Dr. Carl W. Hastings heads Reliv’s
the facility? supplement companies that meet the product development and manufacturing
We didn’t spare any expense. Our desire requirements of stricter international team. Part of Reliv since its founding in
was to build a top-quality operation. We regulatory agencies such as Australia’s 1988, Dr. Hastings has spent nearly 40
TGA (Therapeutic Goods Administration). years in food product research and
knew Reliv was going to be around for a
The TGA process requires a thorough development. His pioneering work has
long time and we knew the standards we
three-day inspection that looks at every made him a world-renowned authority on
wanted to maintain as we grew.
aspect of what we do. I’m proud to say soy-based nutrition, and his commitment
Quality and efficiency were the top priori- we’ve been TGA-certified since 1993. to innovation has produced several U.S.
ties. We developed a three-story production patents for Reliv products.
process, for example, that uses gravity to
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