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Updating your
legacy ATS
HR Tech World
Amsterdam
October 2017
Jerome Ternynck
CEO, SmartRecruiters
Hayke Tjemmes
Technical Recruiter, Wehkamp
Introductions
You Are Who You Hire
Hayke Tjemmes
Tech Recruiter,wehkamp
• 10 years Technology and e-Commerce industry
• Technology background
• Passionate about transformation in resourcing
Jerome Ternynck
CEO & Founder, SmartRecruiters
• 17 years Talent Acquisition technology market
• Built and sold ATS company
• Recruitment Background
• Passionate about Hiring Success
Introducing wehkamp
Founded 1952
First phone based shopping channel in 1984
First e-commerce in Netherlands and 100% online by 2008
450,000 visitors and 200,000 transactions a day
30% of Dutch households buy from wehkamp
wehkamp Talent Acquisition
Industry: e-commerce, buyers - niche skills
Employees: 900 employees
Hiring: 60 active roles currently
HQ: Zwolle, Netherlands
Sources: Job boards, LinkedIn, Referrals
Powering a leading brand
wekamp Talent Acquisition
So why change your existing ATS?
Why Change?
4 Key Reasons for Making the Switch
Struggling with low adoption of
the recruiting process, hard to
gain feedback
Interviewer Engagement Built for EU + Multilingual
Raising concerns around
compliance and wanted to
localise further to aid adoption
Enhanced Integration
Had hard time finding a platform
that integrated with an older
messaging system for
scheduling.
Struggling to track how many
hires, source of hire, conversion
and applicant quality. Lack of
reporting to support TA team
Data-driven recruitment
How did you select the right provider?
Making the selection
Decisive, clear requirements
20.7
Initial Contact
25.7
Discovery Call
26.7
First Demo
31.7
Deep Dive
2.8
Selection/Negotiation
4.8
Contract Signed
Our experience:
• SmartRecruiters were highly responsive
• Best aligned to our requirements
• Very easy to deal with
• Pragmatic negotiation!
Our process:
• Clearly defined requirements
• Long list of 9 vendors
• Shortlist of 4 then down to final 2
• Very competitive process
• 12 days end to end
How did the implementation go?
Rapid Delivery
Agile partnership
4.9
Project Kick Off
12.9
Configuration
26.9
Training
5.10
Go Live
Overview: 4 weeks
• Delivery partner (Talent Collective)
• Pre work concluded
• Agile approach, close co-operation
• Easy content configuration
• Low training requirement
Integrations
• Single Sign On (SSO)
• Interview calendar sync
• Entelo candidate search tool
• LinkedIn Recruiter
• LinkedIn Job posting
August
Pre Work
Next Steps
• New API based careers portal
• ph-creative partner
Post ‘go live’….hows it going?
wehkamp Hiring Success
What benefits do we see already?
• Increased adoption – clear expectations
• Mobile app for managers
• Interview feedback loop – driving up quality
Great feedback from the business
Improved Integration
• Improved scheduling – reduced time
• Quick and simple
• More seamless, removed black holes
• Full visibility of sources and conversion
• Built in reporting, relevant and visual
• Focused on quality of hire
Real Actionable Insights Compliant and Localised
• Using multi-lingual job adverts
• Enhanced reporting for compliance
• Removed GDPR concerns
What learnings can you share?
Key Learnings:
❑ Gather detailed requirements ahead of the project kick off
❑ Keep to your project plan; tackle IT first!
❑ Keep training simple. Should be a short user guide and intuitive.
❑ Make sure you purchase an ATS will scale with your company
❑ Open API and solid integration partners
❑ Take the opportunity to INTEGRATE if at all possible!
❑ but most importantly…. SHOW VALUE and ROI!
Making the Switch
Best Practices & Recommendations
Thanks for listening!
SmartRecruiters – stand 104

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Wehkamp: Updating Your Legacy ATS

  • 1. Updating your legacy ATS HR Tech World Amsterdam October 2017 Jerome Ternynck CEO, SmartRecruiters Hayke Tjemmes Technical Recruiter, Wehkamp
  • 2. Introductions You Are Who You Hire Hayke Tjemmes Tech Recruiter,wehkamp • 10 years Technology and e-Commerce industry • Technology background • Passionate about transformation in resourcing Jerome Ternynck CEO & Founder, SmartRecruiters • 17 years Talent Acquisition technology market • Built and sold ATS company • Recruitment Background • Passionate about Hiring Success
  • 4. Founded 1952 First phone based shopping channel in 1984 First e-commerce in Netherlands and 100% online by 2008 450,000 visitors and 200,000 transactions a day 30% of Dutch households buy from wehkamp
  • 6. Industry: e-commerce, buyers - niche skills Employees: 900 employees Hiring: 60 active roles currently HQ: Zwolle, Netherlands Sources: Job boards, LinkedIn, Referrals Powering a leading brand wekamp Talent Acquisition
  • 7. So why change your existing ATS?
  • 8. Why Change? 4 Key Reasons for Making the Switch Struggling with low adoption of the recruiting process, hard to gain feedback Interviewer Engagement Built for EU + Multilingual Raising concerns around compliance and wanted to localise further to aid adoption Enhanced Integration Had hard time finding a platform that integrated with an older messaging system for scheduling. Struggling to track how many hires, source of hire, conversion and applicant quality. Lack of reporting to support TA team Data-driven recruitment
  • 9. How did you select the right provider?
  • 10. Making the selection Decisive, clear requirements 20.7 Initial Contact 25.7 Discovery Call 26.7 First Demo 31.7 Deep Dive 2.8 Selection/Negotiation 4.8 Contract Signed Our experience: • SmartRecruiters were highly responsive • Best aligned to our requirements • Very easy to deal with • Pragmatic negotiation! Our process: • Clearly defined requirements • Long list of 9 vendors • Shortlist of 4 then down to final 2 • Very competitive process • 12 days end to end
  • 11. How did the implementation go?
  • 12. Rapid Delivery Agile partnership 4.9 Project Kick Off 12.9 Configuration 26.9 Training 5.10 Go Live Overview: 4 weeks • Delivery partner (Talent Collective) • Pre work concluded • Agile approach, close co-operation • Easy content configuration • Low training requirement Integrations • Single Sign On (SSO) • Interview calendar sync • Entelo candidate search tool • LinkedIn Recruiter • LinkedIn Job posting August Pre Work Next Steps • New API based careers portal • ph-creative partner
  • 14. wehkamp Hiring Success What benefits do we see already? • Increased adoption – clear expectations • Mobile app for managers • Interview feedback loop – driving up quality Great feedback from the business Improved Integration • Improved scheduling – reduced time • Quick and simple • More seamless, removed black holes • Full visibility of sources and conversion • Built in reporting, relevant and visual • Focused on quality of hire Real Actionable Insights Compliant and Localised • Using multi-lingual job adverts • Enhanced reporting for compliance • Removed GDPR concerns
  • 15. What learnings can you share?
  • 16. Key Learnings: ❑ Gather detailed requirements ahead of the project kick off ❑ Keep to your project plan; tackle IT first! ❑ Keep training simple. Should be a short user guide and intuitive. ❑ Make sure you purchase an ATS will scale with your company ❑ Open API and solid integration partners ❑ Take the opportunity to INTEGRATE if at all possible! ❑ but most importantly…. SHOW VALUE and ROI! Making the Switch Best Practices & Recommendations