The document discusses various retail consulting services and programs that can be provided to partners, including:
- Retail strategy development, assessments, and training programs.
- Establishing SOPs, control manuals, and accountability metrics.
- Managing retail expansion projects, such as opening new outlets, shops-in-shop, and franchising models.
- Implementing CRM and customer database management programs.
- Running mystery shopper programs to evaluate retail operations.
- Providing project management services for initiatives like new POS systems or category management.
- Developing customized retail training programs for all employee levels.
This IDC study discusses the results of IDC's research of the sales operations function. This research provides a detailed evaluation and analysis of the best and emerging practices across sales operations teams at the technology industry's largest and best-performing companies. A framework is provided to help sales operations teams identify key weaknesses and gaps in their current structure. Also provided is IDC's guidance on the key components required to enable the transition to the next-generation sales operations team, including recommendations sales operations staffing levels.
"Sales costs are outpacing revenue growth, sales organizations are increasing in complexity, and IT buyers continue to indicate that sales reps are out of touch with their needs," says Michael Gerard, vice president of IDC's Sales Advisory Practice. "The sales operations team must be the key driver and catalyst for increased productivity across the sales organization, setting the vision for its future and maintaining the path toward this vision. However, significant organizational and structural changes are required with sales operations teams to achieve this goal. With the right strategy and individuals in place, sales operations teams have the potential to be the catalyst for establishing a best-in-class, agile sales organization."
This How-To Guide defines why Agile Marketing is important and outlines its key principles and identifies and action plan for getting started.
Download the guide @ http://www.demandmetric.com/content/getting-started-agile-marketing
This IDC study discusses the results of IDC's research of the sales operations function. This research provides a detailed evaluation and analysis of the best and emerging practices across sales operations teams at the technology industry's largest and best-performing companies. A framework is provided to help sales operations teams identify key weaknesses and gaps in their current structure. Also provided is IDC's guidance on the key components required to enable the transition to the next-generation sales operations team, including recommendations sales operations staffing levels.
"Sales costs are outpacing revenue growth, sales organizations are increasing in complexity, and IT buyers continue to indicate that sales reps are out of touch with their needs," says Michael Gerard, vice president of IDC's Sales Advisory Practice. "The sales operations team must be the key driver and catalyst for increased productivity across the sales organization, setting the vision for its future and maintaining the path toward this vision. However, significant organizational and structural changes are required with sales operations teams to achieve this goal. With the right strategy and individuals in place, sales operations teams have the potential to be the catalyst for establishing a best-in-class, agile sales organization."
This How-To Guide defines why Agile Marketing is important and outlines its key principles and identifies and action plan for getting started.
Download the guide @ http://www.demandmetric.com/content/getting-started-agile-marketing
Sales Force Transformation: Developing a Customer-Focused Growth OrganizationVassilis Engonopoulos
In today's selling environment, buyers are becoming more sophisticated and demanding while competition continues to escalate. Enhancing the effectiveness of your sales force has never been more crucial - nor more difficult.
Transforming the sales force is a difficult journey, but the impact can be dramatic.
A great sales onboarding program can help your business increase its sales, cut down the turnaround time and support your salespeople as they work to meet their sales goals on time. Learn more about creating a successful sales onboarding program in this whitepaper.
Sales Management- SALES TRAINING DESIGN
PURPOSE OF SALES TRAINING:
SALES TRAINING DESIGN
The A-C-M-E-E approach to Sales Training Design
Decisions for Designing Sales Training Programme
Bienes Raices Houston, Galleria Residencias, Departamentos De Lujo Houston, Y para el propósito que usted puede tomar el servicio de Bienes Raices Houston.
zuKsa Bienes Raíces en Tijuana ¿Quieres vender o rentar tu propiedad?Jorge A. Zúñiga Galindo
Somos una empresa familiar dedicada a los servicios inmobiliarios desde hace más de 20 años en Tijuana B.C. Mexico.
Lo integramos un equipo de profesionales con alto sentido de servicio y comprometidos con nuestros clientes a obtener los mejores resultados en el menor tiempo posible.
¿Por qué zuKsa?
- Trato honesto y confiable
- La web#1 de bienes raíces en Tijuana
- Innovadoras estrategias de venta
- Tecnología de punta
- Alianzas con + 500 asesores
- Compromisos por escrito
Sales Force Transformation: Developing a Customer-Focused Growth OrganizationVassilis Engonopoulos
In today's selling environment, buyers are becoming more sophisticated and demanding while competition continues to escalate. Enhancing the effectiveness of your sales force has never been more crucial - nor more difficult.
Transforming the sales force is a difficult journey, but the impact can be dramatic.
A great sales onboarding program can help your business increase its sales, cut down the turnaround time and support your salespeople as they work to meet their sales goals on time. Learn more about creating a successful sales onboarding program in this whitepaper.
Sales Management- SALES TRAINING DESIGN
PURPOSE OF SALES TRAINING:
SALES TRAINING DESIGN
The A-C-M-E-E approach to Sales Training Design
Decisions for Designing Sales Training Programme
Bienes Raices Houston, Galleria Residencias, Departamentos De Lujo Houston, Y para el propósito que usted puede tomar el servicio de Bienes Raices Houston.
zuKsa Bienes Raíces en Tijuana ¿Quieres vender o rentar tu propiedad?Jorge A. Zúñiga Galindo
Somos una empresa familiar dedicada a los servicios inmobiliarios desde hace más de 20 años en Tijuana B.C. Mexico.
Lo integramos un equipo de profesionales con alto sentido de servicio y comprometidos con nuestros clientes a obtener los mejores resultados en el menor tiempo posible.
¿Por qué zuKsa?
- Trato honesto y confiable
- La web#1 de bienes raíces en Tijuana
- Innovadoras estrategias de venta
- Tecnología de punta
- Alianzas con + 500 asesores
- Compromisos por escrito
Ka'analli puerto cancun gallur bienes raices 2016 copiagallurbraices
KA’ANALI en Puerto Cancún es un extraordinario Condominio, frente al Exclusivo campo de golf de 18 hoyos diseñado por Tom Weiskopf, concebido en armonía con su entorno, conjugando sofisticación y sencillez en cada uno de sus detalles reflejo de la experiencia y solidez que distingue a la firma Artigas Arquitectos .Alejado de las grandes torres KA’ANALI se integra al paisaje y su entorno logrando una transición exacta entre sus espacios y amenidades, brindando un conjunto de sensaciones para disfrutar de la Paz y Tranquilidad de su exclusiva ubicación .
Are you visiting the Mandurah and the Peel region? Discover what this region has to offer with Visit Mandurah. On our website, you can find holiday homes and caravan parks to stay in, bike hire, river boat hire, and more.
How We Reorganized Our Entire Post-Sales OrganizationGainsight
One of Gainsight's principles is to "Carry the Torch" for the Customer Success industry. We've shared a lot about innovations in our processes, but not as much about our organization. In this session, Allison Pickens, VP of Customer Success and Business Operations at Gainsight, will share the story of how we re-organized post-sales to drive success for our customers.
The Fresh Connection - Simulation based Supply Chain Learning PlatformFrinson Francis
The Fresh Connection is a Web based Business Simulation in the area of Supply Chain Management and Organisation Wide Collaboration used for Experiential Learning. Learn Supply Chain Management, Supply Chain Performance and Analysis, Sales and Operations Planning, Inventory Management, Supply Chain Strategy, Demand Planning, Collaboration, Risk Management in Supply Chains with in-house workshops at your company
47م
مبادرة
#تواصل_تطوير
المحاضرة السابعة والأربعون من المبادرة مع
المهندس / محمد العربي
خبير واستشاري إدارة مشروعات وهندسة النظم
بعنوان
استخدام مفاهيم الرشاقة «AGILE CONCEPTS »
للتحول الاستراتيجي للمنظمات في العصر الرقمي
التاسعة مساء توقيت مكة المكرمةالإثنين24أغسطس2020
وذلك عبر تطبيق زووم من خلال الرابط
https://us02web.zoom.us/meeting/register/tZ0kcO2rqjwtGtJDycPpmoewbrvd9grYJgMd
علما ان هناك بث مباشر للمحاضرة على وقناة يوتيوب
https://www.youtube.com/user/EEAchannal
للتواصل مع إدارة المبادرة عبر قناة تيليجرام
الرابط
https://t.me/EEAKSA
رابط اللينكدان والمكتبة الالكترونية
www.linkedin.com/company/eeaksa-egyptian-engineers-association/
رابط التسجيل العام للمحاضرات
https://forms.gle/vVmw7L187tiATRPw9
OpenSymmetry - Maximize the benefits of your SPM StrategyOpenSymmetry
OpenSymmetry Breakout Session during the 2013 Xactly CompCloud Conference in San Franciso - May 2013. Presenter: Laura Roach, Chief Marketing Officer with OpenSymmetry
The perfect balance between demand and supply.
It is a concept to define, develop and implement best practice planning processes in the Supply Chain of companies.
There are typical objectives when S&OP is implemented:
• Establish a common approach and language to Sales & Operations Planning throughout the organization
• Clarify roles and responsibilities of all parties involved in Sales & Operations planning
• Establish a regular team-based forecasting process
• Improve services level and reduce cost
Inside Gainsight’s New Post-Sales Structure: Reorganizing the Team to Drive C...Gainsight
In this webinar, Allison Pickens, Gainsight's VP of Customer Success, will give you a detailed explanation of our new org chart as well as the philosophy behind the changes. She'll offer strategies on how to apply these principles and tactics to your own Customer Success team.
500 acres of brilliance await you here at Riverview City which offers modern living, effortless convenience, and a beautiful natural setting. It is a mega township by Magarpatta City in Loni Kalbhor, Pune. Enjoy easy access to work, schools, and fun while experiencing a perfect work-life balance.
Visit - magarpattacity.developerprojects.in
Urbanrise Paradise on Earth - Unveiling Unprecedented Luxury in Exquisite Vil...JagadishKR1
Immerse yourself in the epitome of luxury living at Urbanrise Paradise on Earth. These opulent 4 BHK villas, nestled off the prestigious Kanakapura Road in Bangalore, redefine elegance and sophistication. With meticulous craftsmanship, breathtaking design, and unparalleled amenities, Urbanrise Paradise on Earth offers a sanctuary where every moment is infused with luxury and serenity. Experience a life of grandeur and indulgence at this exclusive residential enclave.
BricknBolt Understanding Load-Bearing Walls and Their Structural Support in H...BrickAndBolt
Load-bearing walls are the backbone of any home construction, providing crucial structural support that carries the weight of the house above. For companies like Brick and Bolt Mysore and Bricknbolt Faridabad, understanding and properly implementing these elements are key to constructing safe and durable buildings.
Rixos Tersane Istanbul Residences Brochure_May2024_ENG.pdfListing Turkey
Tersane Suites Residences is a luxurious real estate project located in the heart of Istanbul, next to the beautiful Golden Horn. This unique development offers hotel concept residences with Rixos management, making it the perfect choice for both homeowners and investors.
The Tersane Suites Residences offers a wide range of options, from studio apartments to spacious four-bedroom units, all designed to the highest standard. The suites are finished with high-quality materials and feature modern, open-plan living spaces, fully-equipped kitchens, and large balconies with stunning views of the city and sea.
One of the standout features of Tersane Suites Residences is the Rixos management, which provides a truly exclusive and upscale living experience. Residents will have access to a range of luxury amenities, including a fitness center, spa, and indoor and outdoor swimming pools. Plus, the on-site restaurants and cafes provide a taste of the local and international cuisine.
The Tersane Suites Residences also offers a great opportunity for investors, as it provides a rental guarantee program. This means that investors can enjoy a steady income stream, with the peace of mind that their property is being managed by a reputable and experienced team.
The location of Tersane Suites Residences is also unbeatable, with easy access to the city’s main transportation links and within close proximity to the historic center, making it the perfect base for exploring all that Istanbul has to offer.
Simpolo Tiles & Bathware
Tile ho,
toh Simpolo.
Since the first steps were taken in 1977, Simpolo Ceramics has carved its niche as a consistently growing organisation with unparalleled innovation and passion rooted in simplicity.
We endure gratification for every experience we offer, created to share something meaningful. It may not resonate with the majority, but that makes us a class apart. If only a handful were to understand the purpose of our existence, we would be proud to have found our believers. Rather, people with whom we can share our beliefs.
VISUALIZER
Design your space in your style with our very own Visualizer. Now, you can choose the tiles of your liking from our wide selection and see how they would look in a space. Select the tile from the multiple options and the visualiser will replace the surfaces in the image with the selected tiles. This way, instead of just your imagination, you can choose the tiles for your place by getting an actual picture of how they would look in a space. So, design your space the way you desire digitally and implement it in real life to get the best results!
You can also share this visualiser with others to help them design their space.
Committed to delighting customers with world-class ceramic products and services. Make Simpolo synonymous with the best quality and set new benchmarks of excellence for all stakeholders. Pursue best business practices with utmost integrity to make Simpolo an exciting organisation to work with, for vendors, channel partners, investors and employees alike.
Gain worldwide recognition in the field of ceramic building products through Research and Innovation and bring an enhanced lifestyle within reach for every household.
Green Homes, Islamabad Presentation .pdfticktoktips
Green Homes Islamabad offers beautifully designed 5, 8, and 10 Marla homes near the airport and motorway. Enjoy luxury, convenience, and high rental returns in a prime location.
Sense Levent Kagithane Catalog - Listing TurkeyListing Turkey
Sense Levent offers a luxurious living experience in the heart of Istanbul’s vibrant Levent district.
This cutting-edge development seamlessly integrates modern design with natural elements, featuring live evergreen plants maintained by an advanced irrigation system, ensuring lush greenery year-round.
The building’s elegant ceramic balconies are both stylish and durable, enhancing the overall aesthetic and functionality. Residents can enjoy the 700m Sky Lounge, which provides breathtaking views of Istanbul and a perfect space to relax and unwind.
Sense Levent promotes a healthy and active lifestyle with a full gym, swimming pool, sauna, and steam room, all available in the building. The interiors are crafted with high-quality materials, ensuring a luxurious and inviting living space.
Designed with young professionals in mind, Sense Levent features 1+1 and 2+1 units with smart floor plans and balconies. The project promises high investment returns, with an expected annual return of 6.5-7%, significantly above Istanbul’s average ROI.
Located in the rapidly growing and highly desirable Levent area, the development benefits from ongoing urban regeneration projects. Its prime location offers proximity to shopping malls, municipal buildings, universities, and public transportation, adding immense value to your investment.
Early investors can take advantage of discounted units during the construction phase, with an expected capital appreciation of +45% USD upon completion. Property Turkey provides comprehensive rental management services, ensuring a seamless and profitable investment experience.
Additionally, robust legal support and significant tax advantages are available through Property Turkey’s licensed Real Estate Investment Fund. Levent is a dynamic urban hub, ideal for young professionals with its numerous corporate headquarters and shopping malls.
Sense Levent is more than just a residence; it’s a place where dreams and opportunities come to life. Contact us today to secure your place in this exclusive development and experience the best of Istanbul living. Sense Levent: Sense the Opportunity. Live the Dream.
https://listingturkey.com/property/sense-levent/
Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szet...Volition Properties
=== Investing In The US As A Canadian… And How To Do It RIGHT!! (feat. Erwin Szeto) ===
Ever been curious about Real Estate Investing in the US?? At Volition, for the past 14 years, we have been focused on helping investors invest in over $250M of real estate and generate $100M of wealth in the Toronto market, but we are always open to learning more about other business models and learning from other investors.
The US has always been an intriguing market to invest in. But the US is a big place… if you’re interested in investing in the US, you probably have a lot of questions, like:
☑️ Specifically WHERE should you invest?
☑️ What are the best markets to invest in and why?
☑️ How much are property prices there?
☑️ What are the returns like?
☑️ What is cashflow like?
☑️ Compared to investing in Toronto or other cities in Ontario, what are the benefits / tradeoffs?
☑️ What ownership structure should I use?
☑️ What are the tax implications?
☑️ Can I get financing?
☑️ What are tenants like?
Enter Erwin Szeto, a longtime friend of Volition. Since 2005, Erwin Szeto and his team have navigated the challenging landscape of being landlords in Ontario. Now, they are shifting their focus and guiding their clients' investments toward the more landlord-friendly environment of the USA. This decision comes after assisting Canadian clients in transacting over $440,000,000 in income properties. Faced with issues like affordability constraints, tenant-friendly laws, rent control, and rental licensing in Canada, Erwin sees a clear opportunity in the U.S. Here, there is a significant influx of investments leading to the creation of high-paying manufacturing jobs. Erwin and his clients are poised to capitalize on these opportunities where landlord rights are stronger and there is no rent control.
To facilitate this transition, Erwin has partnered with and become a client of SHARE, a one-stop-shop U.S. Asset Manager. Founded by Canadians for Canadians, SHARE enables as passive an ownership experience as possible for landlords in the U.S., while still maintaining direct, 100% ownership.
Erwin is “Making Real Estate Investing Great Again”!!
Website: https://www.infinitywealth.ca/
Facebook: https://www.facebook.com/iwinrealestate and https://www.facebook.com/ErwinSzetoOfficial
Podcast: https://www.truthaboutrealestateinvesting.ca/
Instagram: https://www.instagram.com/iwinrealestate/ and https://www.instagram.com/erwinszeto/
Scanning tenants in NYC requires a thorough and compliant approach to ensure you find reliable renters. For a positive rental experience, consider hiring a property management service. Belgium Management LLC specializes in NYC rental property management and tenant relationship management. We prioritize tenant satisfaction, making us a trusted name in New York property management. Our dedicated team ensures tenants feel valued and supported throughout their lease.
The KA Housing - Catalogue - Listing TurkeyListing Turkey
Welcome to KA Housing, a distinguished real estate development nestled in the heart of Eyüpsultan, one of Istanbul’s most promising districts.
Just 10 minutes from the bustling city center, Eyüpsultan offers a serene escape with the convenience of urban living. The direct metro line ensures seamless connectivity to all parts of Istanbul, making it an ideal location for residents who seek both tranquility and vibrancy.
KA Housing boasts unparalleled accessibility, with proximity to Istanbul Airport only 30 minutes away, facilitating easy international travel. Effortless city access is guaranteed by direct metro and transportation links to Istanbul’s cultural and commercial hubs. Quick access to key metro lines connects you to every corner of the city within minutes, making commuting and exploring the city hassle-free.
The development offers luxurious living spaces with a range of unit layouts from 1+1 to 4+1, designed with meticulous attention to detail. Each unit features balconies or terraces, providing stunning vistas of Istanbul and enhancing the living experience. High-quality materials and superior craftsmanship ensure durability and elegance, while sound-proof insulation and high ceilings (2.95 m) offer comfort and sophistication.
Residents of KA Housing enjoy exclusive on-site amenities, including a state-of-the-art gym, outdoor swimming pool, yoga area, and walking paths. Entertainment options abound with a private cinema, children’s playground, and a variety of dining options including a café and restaurant. Security and convenience are paramount with 24/7 security, a dedicated carpark garage, and an IP intercom system.
KA Housing represents a prime investment opportunity with limited availability in a high-demand area, ensuring enduring value and potential for lucrative returns. Homes in this development provide exceptional value without compromising on quality, offering affordable luxury for discerning buyers. The construction is of the highest quality, built to the latest seismic and disaster resistance standards, ensuring safety and resilience.
The community and surroundings of KA Housing are enriched by close proximity to prestigious universities such as Haliç University, Bilgi University, and Istanbul Ticaret University, making it an ideal location for students and academics. The development is adjacent to the Alibeyköy stream leading into the Halic waters, offering serene natural escapes amidst lush greenery. Residents can enjoy the cultural richness of the area, surrounded by historical and cultural landmarks that blend leisure, nature, and culture seamlessly.
https://listingturkey.com/property/the-ka-housing/
The SVN® organization shares a portion of their new weekly listings via their SVN Live® Weekly Property Broadcast. Visit https://svn.com/svn-live/ if you would like to attend our weekly call, which we open up to the brokerage community.
Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus o...Joseph Lewis Aguirre
Presentation to Windust Meadows HOA Board of Directors June 4, 2024: Focus on Public Safety as Job #1, Engagement, Wealth of HOA, Branding, Communication, Culture, Civic Responsibility
Lixin Azarmehr, a Los Angeles-based real estate development trailblazer, co-founded JL Real Estate Development (JL RED) in 2015 and serves as its CEO. Her expertise has propelled the firm to specialize in luxury residential and mixed-use commercial projects, with a portfolio that features upscale retail spaces and sophisticated care facilities.
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Need MCA leads? No sweat! MCAs are great for small biz funding. Learn how to snag top-notch leads: businesses needing cash, with repayment ability, decision-makers, and accurate contacts. Use content, social ads, lead platforms, partnerships, and capture processes for quality leads.
https://www.leadgeneration.media/blog/b/streamline-your-mca-sales-process-with-pre-qualified-leads
Omaxe Sports City Dwarka stands out as a premier residential and recreational destination, offering a blend of luxury and sports-centric living. Located in the thriving area of Dwarka, this project by Omaxe Limited is designed to cater to modern lifestyle needs while promoting a healthy, active living environment.
Flat available for sale
Location- Tupudana, Ranchi
Savitri enclave
Area- 3BHK
Rate- 4000/sq.ft.
Super Build Up Area-1629 sq.ft.
Build-up area-1253 sq.ft.
Rate- 65lakh16k(approx)
Floor available- Flat available in all floor(G+12)
Balcony- 2
Washroom- 2
Parking - CAR PARKING
Amenities- Joggers track,temple, children's park,gym,banquet hall (5 Lakh)
Possession year (Handover year)- Dec 2025
Outside View from the apartment and flat balcony is very beautiful.
For more information contact AASHIYANA STAR PROPERTIES
7766900371
2. RETAIL EXPERTS
Risk
CRM and DB
management
Project
managemen
t
KPI’s and
accountability
matrix
SOP’s and
control
manuals
Retail
strategy
Retail
assessment
Mystery
shoppers
programs
2011Expansionstraining
3. What does Mean?
• Zoom out to see the complete picture so you can set vision ,strategy
,targets ,tools needed , directions ….etc.
4. What does Mean?
7 7 4 7 2
Zoom in to see better “retail is details” so you can easy solving problems , unify
methodologies, enhance efficiency ,better controls ,easy to expand ,…etc.
392 14
28
?
2
5. Products Portofolio
Consultation
Expansions and/or
franchising
Projects
management
Full responsibility for
certain changes of the
business or new projects
”CRM ,Mystry shoppers,
POS system,....”
Assesment
Design
Operation
Implementations
Geographical studies
in and outside
boarders and
implemintations
Retail
Training
All required retail
training to all levels
7. Introduction
What will be the scope during this phase
Market Overview
What is the retail situation between other retailers at the same field.
Analysis of Retail Business
Financial analysis.
Identify variable expenses.
Reviewing the operations effectiveness.
Assessment of Retail Operations
Operational analysis.
Category management analysis
Staff Knowledge.
Output of this phase will be list of Key Issues & Solution
Guidelines
Retail assessment
Having a deep look
into the current
retail situation
form the point
of view
• Operations
• Positions with
competitors
• Category.
• Atmosphere
8. Situational Analysis
Market Size & Segmentation
Retail size from the market.
Current retail position
Retail Strategy
Strategic Goals
Marketing Strategy
Expansion Strategy
Required strategically positioning from the key players.
Retail evolution with time plan.
Retail Values.
Retail differentiation.
Retail essence.
The output from this phase is to have a clear written
agreed strategy for the coming 5 years that will
align our moves toward the required goals.
Retail strategy
Workshop Outline
Proposition
Values
Personality
Essence
Retail needs to
evolve from its
current position to
another better
position
The transaction
will happen
through stages that
should be studied
and agreed before
implementation
9. SOP’s definition
What’s SOP’s?
SOP’s manual contents explanation.
SOP’s categorization
What’s the categories for SOP’s?
What’s the SOP’s belongs to each category?
Controls
Clear responsibility for each operation to be identified “JD’s”
Clear authorities matrix to be identified.
Output of this phase will be SOP’s manual reviewed by company
management
This phase followed by training and implementation of SOP’s.
SOP’s and control manualsDividing the big
operation into
small operations
with a clear
responsibilities
,authorities and
time frames to
create the pipe
line that ensure
having the
required full
picture
10. Accountability matrix
What does accountability matrix mean?
Accountability matrix design.
JD’s
KPI’s
What’s the key performance indicators for each person ?
How it will be measured?
How the results will be used to ensure operation effectiveness?
The output from this phase is to have clear accountability matrix
with clear KPI’s for each position with a clear measurement
system.
KPI’s and accountability matrix
Workshop Outline
Clear authorities
and responsibilities
facilitate measuring
the performance
that will lead to
Focusing in
company goals as
per management
directions and KPI’s
settings
11. Project management
• Having access to get the suitable field forces for any
required activities “Road shows ,Surveys ,promoters ,…..”
consider a company edge in this area due to good
calibers.
• Very strong back office and supervisor team ensuring FF
training ,results accuracy ,results analysis ,simple and to
the point presentations to our partners with decision
support hints based on the results.
12. Feed back
FF
FF
FF
FF
OUTLETSField Officers
Agency
Action order
Researched info.
Transfer data
Daily
weekly ,
Bi-weekly
And
monthly
Reports
Actions
Accepted
PM
Partner
Field force team
Back office
Data filtering
Reports generations
Reports revision
Recommended actions
Training
13. Project management
– Road shows.
– Mystery shoppers.
– promoters
– in-store trainings.
– Surveys.
– Gift items supply
– Branding and merchandising .
– Call center surveys.
14. Project management cont.
– POS software system change management.
– CRM design and implementations.
– DB management.
– Separating retail as BU.
– Expenses management.
– Category management.
– Logistics management.
15. Mystery shoppers programs
Looking at your
Retail network
through different
eyes
Objectives of Mystery Shopping:
Clarifying why we need mystery shoppers.
How can we use this tool?
Designing mystery shoppers programs:
Deciding what we need from this program?
Designing the feedback sheets.
Deciding the required areas to be visited.
Deciding the frequency of visits.
Effective usage of the tool
Designing motivation program for the staff to be part of the program.
Output of this phase a complete Mystery shopper program with
formats and visits schedules and incentive program
Workshop Outline
16. CRM definition.
What’s CRM?
Why we need the CRM?
DB management
Sources of DB.
DB segmentation.
CRM Programs
Different programs ideas.
What’s the elements for the programs for specific retail.
CRM implementation .
CRM financial analysis.
Output of this phase is approved CRM program to be
implemented.
This phase followed by training and implementation
CRM and DB management
Workshop Outline
‘“It costs 5 times as
much money to gain
a new customer
than it does to get a
current customer to
come back and do
business with you.”
17. Expansions
Increasing our
own outlets
• Will be
recommended if
existing shop
profitability is high.
• Higher expenses
than other models
Shop –in- Shop
• Will be
recommended for
small products
specially
complementary
products.
• Lower cost and
faster access to
existing customers
Franchising
• Recommended if
having strong
management and
clear systems
• Different franchising
models can be used
to ensure success
18. How can helps in Expansions
We can own the complete project till delivering the required results
Increasing our
own outlets
• Analysis to
recommend the areas
for expansions .
• Getting locations.
• Setup locations within
agreed timing frames.
Shop –in- Shop
• Recommend
locations.
• Negotiate with
owners.
• Kiosks
implementations.
Franchising
• Ensuring suitability of
working manuals.
• Choosing partners.
• Setting franchising
models.
• Training and auditing.
19. Expansions
What’s the different ways for retail expansions?
What’s available for our current situation?
What’s the expansions limits?
Needs for expansions.
Expansion financial models.
The output from this phase will be a clear expansion plan
in details with its financial impacts.
Expansion Implementation including
•Location findings.
•Shops design.
•Shops setup.
•Stuff hiring and training
Retail expansions
Workshop Outline
NO expansions
means shrinkage
on the long run.
Expansions doesn’t
only mean
geographical
expansion
20. Retail training
• Very specialized retail training focused in retail needs
Sales Rep.
4 days training
• Sales Techniques
• Customer
handling
• Merchandising.
• Shop daily
operations
Shop managers and
area managers
7 days training
• Shop daily
operations
• People
management.
• Complaint
handling.
• Shop Audit
• Merchandising.
• Stock levels.
• Targets settings
Category team and
managers
4 days training
• Stock levels
management
“OTB”.
• Pricing
techniques.
• Product launching
and phase out.
• Marketing
calendars
Techniques
Retail management
5 days training
• Financial analysis
• Category
management.
• Expansions
techniques.
• SOP’s ,SLA’s ,
KPI’s and JD’s.
• Target settings.
• Audits techniques
22. The company may support your
companies whenever possible
“Promoters services ,Training
required, reports ,analysis ,project
management…….etc So we need to
agree when and how we can
cooperate?
23. Exceptional Client Servicing
Quick Response Time
Professional Reporting
Cost Effective Measures
Excellent Relationships with the Market
VALUES