1. Z I QI W AN G
Rialto Court 66 Bridge Road • Thornaby Stockton-on-Tees • TS18 3DG
Email: lydiawzq@hotmail.com
Tel: 07999255329
PROFILE
 Studying for an BA in Accounting and Finance at Durham
University
  Intern at Ruarong Sec ltd China
  Bilingual in Mandarin (native) and English (fluent)
  Active in voluntary work in UK
EDUCATION
2013 – 2016 Durham University
BA Accounting and Finance
 Key modules: Level 3 Dissertation
Financial Theory and Corporate Policy
Contemporary Issues in Financial Accounting
Financial Planning and Control
Corporate Governance
 Dissertation Title: How shareholders predict corporation performance by
using ratio analysis?
WORK EXPERIENCE
2013 Jun – 2013 Aug Watsons Retail store
Part-time Sales assistant and cashier
Main responsibilities:
listening to customer requirements and presenting appropriately to
make a sale;
Receive payment by cash, credit cards, vouchers, or automatic debits
2014 Jul – 2014 Sep Sohu Focus Company
An online estate Company
Customer service advisor
Main responsibilities

2. 2
Talk to customers and try to solve their confusion about estates as soon as
possible.
deliver customers new information about estates according to the
information they left before,
Putting them in touch with someone senior should they need it
2013 – 2015 Ouyadun Company
Volunteer every winter and summer holiday as an administration
assistant
Main responsibilities
support an administrative officer for 2 weeks in each holiday period
help them with some paper work – e.g. print documents and organized
them in correct file.
negotiate with the customers sometimes while they’re waiting for the
service.
2015 Aug – 2015 Spe Huarong Security Ltd
Internship in risk management department
Main responsibilities
Assisting the risk manager to maintain the data of the risk management
system, when error occurs adjusting the data manually to provide data
support to daily risk management report
Monitoring abnormal transactions
Assists the risk manager to process the warning information when system
is warning of abnormal transactions
OTHER SKILLS
 Speak both English and Mandarin fluently
 Organised and able to prioritise workload
 Able to follow written and verbal instructions
 Ability to learn new skills quickly
 Comfortable communicating to people from a range of background
 Outgoing and confident
 Always work to the best of my ability
 Fast learner
 Excellent interpersonal skills
 A thirst for knowledge which always allows me to want to learn more
IT KNOWLEDGE
 ICT proficient - PowerPoint, Word, Excel and Outlook
OTHER ACTIVITIES
 am a member of ‘The Voice’ – The University Choir
 I am a member of ‘Links’ – the university first aids society
 Current volunteer in River Bank children center
 I am an active person both physically and mentally who enjoys a range of sports, especially horse
riding.
 I also enjoy reading and cooking in my spare time as it allows me to keep an open and clear mind
ready to focus upon any type of task.
REFERENCES
Available on request