SlideShare a Scribd company logo
MARK04
Slide /1
FROM SIDE PROJECT
TO SUcCESSFUL PRODUCTGetting started with a new side project and turning it into a successful product
Slide /
WHO AM I?
2
MIKE STOTT
WordPress Plugin Developer
WordPress Theme Developer
Marketing Manager
Head of Support
Pre Sales Liaison
Content Marketer
Financial Controller
Book-keeper
Customer Success Manager
Website Manager
SEO
Slide /
WHO AM I?
3
MIKE STOTT
ENTREPRENEUR
ZERO BS CRM
Slide /
WHAT

IS SUCCESS

TO YOU?
4
FOR US, SUCCESS IS BUILDING SOFTWARE
THAT IS NO NONSENSE AND HELPS
ENTREPRENEURS AND SMALL
BUSINESSES TO GROW.“
ZERO BS CRM
Slide /
WHAT

IS SUCCESS

TO YOU?
5
TO DO THIS WE ALSO NEED TO MAKE
ENOUGH REVENUE TO BE ABLE TO
CONTINUE TO DEVELOP AND SUPPORT
OUR WORDPRESS PRODUCT FULL TIME.“
ZERO BS CRM
Slide / 6
WHAT
WILL I COVER
TODAY
01 HOW TO CHOOSE AN IDEA
How do you come up with an idea
for a side project. Are all the good
ideas already taken?
03 MARKETING YOUR PRODUCT
People are using your product but
it’s not making enough revenue.
Where do you go to market your
product.
02 BUILDING YOUR PRODUCT
You are ready to build your
product. How do you know when
it is ready to launch.
04 GROWING YOUR PRODUCT
More people are using your
product. You have lots of feature
requests. How do you handle
these without burning out.
ZERO BS CRM
Slide / 7
MAKING A
PRODUCT A
SUCCESS
7
Idea
Your idea needs to
solve a problem that
people are willing to
pay for
YOUR IDEA PROBABLY ALREADY EXISTS
It could exist as a SaaS or as another website. No matter what your product
idea is, you can still execute it better, support it better or make it easier to
use than your competitors.
MARK04
Slide / 8
ZERO BS CRM
OUR IDEA FOR
A PRODUCT
ZERO BS CRM
Zero BS CRM started as a side
project.
It was built for a family member
who wanted a CRM for his small
business and couldn’t find a
simple solution.
Competitors were either too
expensive or had too many
features to get to grips with.
This gave us our idea for Zero BS
CRM.
An affordable CRM which was
easy to setup and use - aimed at
small businesses and
Entrepreneurs
EASY TO USE, MODULAR
SELF HOSTED,
WORDPRESS
NO BULLSH*T HIDDEN
PRICES
FOR ENTREPRENEURS
7
MARK04
Slide / 9
ZERO BS CRM
OTHER CRM
PRODUCTS
THAT ALREADY

EXIST
ZERO BS CRM
Slide / 10
MAKING A
PRODUCT A
SUCCESS
7 @
Idea
Your idea needs to
solve a problem that
people are willing to
pay for
FEATURES
Your product should be
easy to use with
enough features for the
price
TOO MANY FEATURES: YOU’LL NEVER LAUNCH
It is tempting to try and fully replicate businesses that have been operating
for years. Decide which features make up your Minimum Marketable
Product (MMP) and launch early.
Slide /
WHAT MAKES YOUR MINIMUM MARKETABLE PRODUCT
11
CLIENT NEEDS
Do you have a Freelance
client that wants a solution
which you can build as a
product?
Solve a problem.
HOW LONG WILL IT TAKE
Prior to launching the
product plan how long it will
take and start launch
preparations.
Promote while building.
COMPETITOR RESEARCH
What competitors exist?
What do their customers say
their product needs?
Learn from others.
INITIAL FEATURE SET
The more features you build
the longer it will take to have
your product ready to
launch.
Launch Early!
3x4
Slide / 12
OUR FIRST
VERSION OF
ZERO BS CRM
MANAGE CUSTOMERS
SEND QUOTES
ISSUE INVOICES
5 EXTENSIONS
ZERO BS CRM
Slide / 13
Our PRICING
BACK THEN
Slide /
MANAGE COMPANIES
COLLECT LEADS
ISSUE INVOICES
MANAGE CUSTOMERS
MANAGE TASKS
SEND QUOTES
20+ EXTENSIONS
OUR CURRENT
VERSION OF
ZERO BS CRM
14
ZERO BS CRM
Slide / 15
OUR PRICING
NOW
Access to 5 Extensions
Basic Support
Single Site License
Access to Slack Community
12 Months Support & Updates
FREELANCER
Perfect for Freelance users
$129/year
BUY NOW
Access to All Extensions
Priority Support
Single Site License
Access to Slack Community
12 Months Support & Updates
ENTREPRENEUR
All our extensions + future releases
$199/year
BUY NOW
Access to All Extensions
Priority Support
10 Site License + Rebranding Platform
Access to Slack Community
12 Months Support & Updates
RESELLER
Sell ZBS CRM to your clients
$649/year
BUY NOW
Slide /
IMPACT OF BUNDLES AND OUTREACH
16
ZERO BS CRM
Slide / 17
WHAT MAKES
A PRODUCT A
SUCCESS
7 @ H
Idea
Your idea needs to
solve a problem that
people are willing to
pay for
FEATURES
Your product should be
easy to use with
enough features for the
price
AWARENESS
You need people to be
aware of your product
and want to pay to use
it
BUILD IT AND THEY WILL COME
Wrong. It’s true that having a great product is good marketing in itself. If you
just build it and don’t get awareness out about your product then no one will
use it.
Slide / 18
BUILD INITIAL MMP
For people to use your product
you need a product to start
marketing. Build your minimum
marketable product
CONSIDER FREEMIUM
WordPress.org is a great place to
get initial users of your product
(WordPress plugin or theme).
Make sure to capture your leads.
START OUTREACH
Review websites. Facebook
Groups. Customer Case Studies.
WordCamp meet ups and
webinars
GROWING PRODUCT AWARENESS
ZERO BS CRM
Slide / 19
FINDING YOUR
OUTREACH
LIST
ZERO BS CRM
Slide / 20
FACEBOOK
GROUPS
ZERO BS CRM
Slide / 21
CASE
STUDIES
ZERO BS CRM
Slide / 22
WORD CAMPS
ZERO BS CRM
Slide / 23
WHAT MAKES
A PRODUCT A
SUCCESS
7 @ H 6
Idea
Your idea needs to
solve a problem that
people are willing to
pay for
FEATURES
Your product should be
easy to use with
enough features for the
price
AWARENESS
You need people to be
aware of your product
and want to pay to use
it
FEEDBACK
You should look after
your users and listen to
their feedback to help
you grow
CUSTOMER FEEDBACK IS EXTREMELY VALUABLE
Our first version we built for ourselves and we still use our own product
every day. We’ve added so many great features which have been asked for
multiple times. This has helped us to retain more customers and keep
growing.
ZERO BS CRM
Slide / 24
WHAT WE DO
TO CAPTURE
FEEDBACK
ZERO BS CRM
Slide / 25
OUR ACTUAL
FEEDBACK
FROM USERS
ZERO BS CRM
Slide / 26
ACTING ON
FEEDBACK
FROM USERS
ZERO BS CRM
Slide / 27
COMING SOON
FEATURES
PAGE
ZERO BS CRM
Slide / 28
FIXING
FEEDBACK
ISSUES
ZERO BS CRM
Slide / 29
WHAT MAKES
A PRODUCT A
SUCCESS
7 @ H 6
Idea
Your idea needs to
solve a problem that
people are willing to
pay for
FEATURES
Your product should be
easy to use with
enough features for the
price
AWARENESS
You need people to be
aware of your product
and want to pay to use
it
FEEDBACK
You should look after
your users and listen to
their feedback to help
you grow
RECAP
• A good idea that solves a problem or pain point
• Enough features to market and a monetization strategy
• A plan for product awareness and finding places to get coverage
• A way to capture feedback and importantly act on it
MARK04
THANKS FOR LISTENING
HTTPS://ZEROBSCRM.COM
QUESTIONS?
Get these slides: https://zerobscrm.com/wordcamp/wcktm2018

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Zero BS CRM - From Side Project to Successful Product

  • 1. MARK04 Slide /1 FROM SIDE PROJECT TO SUcCESSFUL PRODUCTGetting started with a new side project and turning it into a successful product
  • 2. Slide / WHO AM I? 2 MIKE STOTT WordPress Plugin Developer WordPress Theme Developer Marketing Manager Head of Support Pre Sales Liaison Content Marketer Financial Controller Book-keeper Customer Success Manager Website Manager SEO
  • 3. Slide / WHO AM I? 3 MIKE STOTT ENTREPRENEUR
  • 4. ZERO BS CRM Slide / WHAT
 IS SUCCESS
 TO YOU? 4 FOR US, SUCCESS IS BUILDING SOFTWARE THAT IS NO NONSENSE AND HELPS ENTREPRENEURS AND SMALL BUSINESSES TO GROW.“
  • 5. ZERO BS CRM Slide / WHAT
 IS SUCCESS
 TO YOU? 5 TO DO THIS WE ALSO NEED TO MAKE ENOUGH REVENUE TO BE ABLE TO CONTINUE TO DEVELOP AND SUPPORT OUR WORDPRESS PRODUCT FULL TIME.“
  • 6. ZERO BS CRM Slide / 6 WHAT WILL I COVER TODAY 01 HOW TO CHOOSE AN IDEA How do you come up with an idea for a side project. Are all the good ideas already taken? 03 MARKETING YOUR PRODUCT People are using your product but it’s not making enough revenue. Where do you go to market your product. 02 BUILDING YOUR PRODUCT You are ready to build your product. How do you know when it is ready to launch. 04 GROWING YOUR PRODUCT More people are using your product. You have lots of feature requests. How do you handle these without burning out.
  • 7. ZERO BS CRM Slide / 7 MAKING A PRODUCT A SUCCESS 7 Idea Your idea needs to solve a problem that people are willing to pay for YOUR IDEA PROBABLY ALREADY EXISTS It could exist as a SaaS or as another website. No matter what your product idea is, you can still execute it better, support it better or make it easier to use than your competitors.
  • 8. MARK04 Slide / 8 ZERO BS CRM OUR IDEA FOR A PRODUCT ZERO BS CRM Zero BS CRM started as a side project. It was built for a family member who wanted a CRM for his small business and couldn’t find a simple solution. Competitors were either too expensive or had too many features to get to grips with. This gave us our idea for Zero BS CRM. An affordable CRM which was easy to setup and use - aimed at small businesses and Entrepreneurs EASY TO USE, MODULAR SELF HOSTED, WORDPRESS NO BULLSH*T HIDDEN PRICES FOR ENTREPRENEURS 7
  • 9. MARK04 Slide / 9 ZERO BS CRM OTHER CRM PRODUCTS THAT ALREADY
 EXIST
  • 10. ZERO BS CRM Slide / 10 MAKING A PRODUCT A SUCCESS 7 @ Idea Your idea needs to solve a problem that people are willing to pay for FEATURES Your product should be easy to use with enough features for the price TOO MANY FEATURES: YOU’LL NEVER LAUNCH It is tempting to try and fully replicate businesses that have been operating for years. Decide which features make up your Minimum Marketable Product (MMP) and launch early.
  • 11. Slide / WHAT MAKES YOUR MINIMUM MARKETABLE PRODUCT 11 CLIENT NEEDS Do you have a Freelance client that wants a solution which you can build as a product? Solve a problem. HOW LONG WILL IT TAKE Prior to launching the product plan how long it will take and start launch preparations. Promote while building. COMPETITOR RESEARCH What competitors exist? What do their customers say their product needs? Learn from others. INITIAL FEATURE SET The more features you build the longer it will take to have your product ready to launch. Launch Early! 3x4
  • 12. Slide / 12 OUR FIRST VERSION OF ZERO BS CRM MANAGE CUSTOMERS SEND QUOTES ISSUE INVOICES 5 EXTENSIONS
  • 13. ZERO BS CRM Slide / 13 Our PRICING BACK THEN
  • 14. Slide / MANAGE COMPANIES COLLECT LEADS ISSUE INVOICES MANAGE CUSTOMERS MANAGE TASKS SEND QUOTES 20+ EXTENSIONS OUR CURRENT VERSION OF ZERO BS CRM 14
  • 15. ZERO BS CRM Slide / 15 OUR PRICING NOW Access to 5 Extensions Basic Support Single Site License Access to Slack Community 12 Months Support & Updates FREELANCER Perfect for Freelance users $129/year BUY NOW Access to All Extensions Priority Support Single Site License Access to Slack Community 12 Months Support & Updates ENTREPRENEUR All our extensions + future releases $199/year BUY NOW Access to All Extensions Priority Support 10 Site License + Rebranding Platform Access to Slack Community 12 Months Support & Updates RESELLER Sell ZBS CRM to your clients $649/year BUY NOW
  • 16. Slide / IMPACT OF BUNDLES AND OUTREACH 16
  • 17. ZERO BS CRM Slide / 17 WHAT MAKES A PRODUCT A SUCCESS 7 @ H Idea Your idea needs to solve a problem that people are willing to pay for FEATURES Your product should be easy to use with enough features for the price AWARENESS You need people to be aware of your product and want to pay to use it BUILD IT AND THEY WILL COME Wrong. It’s true that having a great product is good marketing in itself. If you just build it and don’t get awareness out about your product then no one will use it.
  • 18. Slide / 18 BUILD INITIAL MMP For people to use your product you need a product to start marketing. Build your minimum marketable product CONSIDER FREEMIUM WordPress.org is a great place to get initial users of your product (WordPress plugin or theme). Make sure to capture your leads. START OUTREACH Review websites. Facebook Groups. Customer Case Studies. WordCamp meet ups and webinars GROWING PRODUCT AWARENESS
  • 19. ZERO BS CRM Slide / 19 FINDING YOUR OUTREACH LIST
  • 20. ZERO BS CRM Slide / 20 FACEBOOK GROUPS
  • 21. ZERO BS CRM Slide / 21 CASE STUDIES
  • 22. ZERO BS CRM Slide / 22 WORD CAMPS
  • 23. ZERO BS CRM Slide / 23 WHAT MAKES A PRODUCT A SUCCESS 7 @ H 6 Idea Your idea needs to solve a problem that people are willing to pay for FEATURES Your product should be easy to use with enough features for the price AWARENESS You need people to be aware of your product and want to pay to use it FEEDBACK You should look after your users and listen to their feedback to help you grow CUSTOMER FEEDBACK IS EXTREMELY VALUABLE Our first version we built for ourselves and we still use our own product every day. We’ve added so many great features which have been asked for multiple times. This has helped us to retain more customers and keep growing.
  • 24. ZERO BS CRM Slide / 24 WHAT WE DO TO CAPTURE FEEDBACK
  • 25. ZERO BS CRM Slide / 25 OUR ACTUAL FEEDBACK FROM USERS
  • 26. ZERO BS CRM Slide / 26 ACTING ON FEEDBACK FROM USERS
  • 27. ZERO BS CRM Slide / 27 COMING SOON FEATURES PAGE
  • 28. ZERO BS CRM Slide / 28 FIXING FEEDBACK ISSUES
  • 29. ZERO BS CRM Slide / 29 WHAT MAKES A PRODUCT A SUCCESS 7 @ H 6 Idea Your idea needs to solve a problem that people are willing to pay for FEATURES Your product should be easy to use with enough features for the price AWARENESS You need people to be aware of your product and want to pay to use it FEEDBACK You should look after your users and listen to their feedback to help you grow RECAP • A good idea that solves a problem or pain point • Enough features to market and a monetization strategy • A plan for product awareness and finding places to get coverage • A way to capture feedback and importantly act on it
  • 30. MARK04 THANKS FOR LISTENING HTTPS://ZEROBSCRM.COM QUESTIONS? Get these slides: https://zerobscrm.com/wordcamp/wcktm2018