Zenith Technologies is firmly established as one of the world\'s leading Independent Automation Solution Providers. Founded in 1998 and privately owned, we have grown to be a global force with over 300 employees across the continents of Europe, North America and Asia. With headquarters in Cork, we have ten offices worldwide and retain a local focus in all our locations across the globe. As an undisputed and trusted provider of Automation Solutions to the global Manufacturing Industry, Zenith have built an enviable reputation in Life Sciences. Our primary focus is in the highly regulated pharmaceutical/biotechnology sectors where automation and validation are intrinsic requirements of the manufacturing process. Our core expertise is centred on two critical levels of our customers’ infrastructure, namely Production Control and Plant Management.

2. Overview
Zenith Technologies is firmly established as one of the world's Our proven processes and procedures engender an ethos of
leading Independent Automation Solution Providers. continuous improvement and professional development which
ensures an output of:
Founded in 1998 and privately owned, we have grown to be
a global force with over 300 employees across the continents • The highest QUALITY SOLUTIONS
of Europe, North America and Asia. With headquarters in
Cork, we have ten offices worldwide and retain a local focus • Lowest Total COST OF OWNERSHIP
in all our locations across the globe.
• Unrivalled TECHNICAL EXCELLENCE
As an undisputed and trusted provider of Automation
Solutions to the global Manufacturing Industry, Zenith have These three principles guide us to deliver comprehensive
built an enviable reputation in Life Sciences. Our primary solutions with bottom line benefits at minimum risk,
focus is in the highly regulated pharmaceutical/biotechnology supporting:
sectors where automation and validation are intrinsic
requirements of the manufacturing process.
ZENITH’S VISION
Our core expertise is centred on two critical levels of our
customers’ infrastructure, namely Production Control and
“
Plant Management.
At both these levels we possess an extensive track record in
successfully meeting the expectations of our blue chip client …..to improve competitiveness
base. Multiple platform Process Control capabilities and a in our customers’ enterprise by
broad range of experience in the Manufacturing Execution
Systems (MES) arena provide customers with point solutions
or full turnkey systems which meet their specific needs.
providing high added value
automation solutions
“
As an intensely client-focused organisation, we have an
established long term Relationship and Services model. Our
global office locations have been chosen specifically to best
support this model, delivering a lifecycle of services from
Consultancy and Systems Integration to Support and Managed
Services.
‘Unceasing in its delivery of Quality Solutions, lowest Total
Cost of Ownership and unrivalled Technical Excellence –
the principles behind Zenith’s success ‘
For more information on Zenith’s Lifecycle Services Model, please contact your local Zenith Technologies office,
or visit www.zenithtechnologies.com

3. Consultancy Services
Zenith provide critical decision support to customers
considering Plant Management and Production Control
projects. As a key pillar of our Lifecycle Services Model,
Zenith’s Consultancy Service assists customers to find
innovative solutions which deliver the optimum
balance between Quality, Total Cost of
Ownership and Technical Excellence.
Leveraging our broad spectrum of
experience across multiple platforms,
supplier technologies, process
knowledge and regulatory standards,
we assist end - users in formulating
their vision into achievable goals.
Working with customers to define
their Process Control and MES
automation roadmap, our expertise
will help to maximise ROI, minimise
business risk, improve manufacturing
performance and increase competitive
advantage.
As a technically competent, trusted and reputable
solution provider our reputation is built on attracting
and retaining outstanding individuals. Our Consultancy
team is testament to our programme of continuous
professional development - high calibre consultants certified
and trained to world class standards and delivering a world
class service.
Whether our customers are looking to improve efficiency,
increase quality, introduce new products or replace legacy
systems, we strive to arm them with the knowledge and tools ‘Zenith’s Consultancy Service delivers solutions which strike
to achieve their objectives regardless of complexity. Whilst the optimum balance between Quality, Total Cost of
Ownership and Technical Excellence
not definitive, the model below outlines the spectrum of
typical consultancy activities for which we have been engaged.
GLOBAL ASPECT • GLOBAL VISION

4. Systems Integration
Zenith Technologies is one of the foremost and highly One of the main reasons for not realising the benefits of
respected independent Systems Integration experts in the technology change is the failure to follow established
manufacturing automation industry. processes. Zenith’s proven track record in integrating multi-
million dollar automation solutions is testament to our project
To be successful in this industry demands a broad yet management risk based approach and culture. Project
specialised knowledge base, as well as proven expertise in Managers utilise a suite of project management tools based
Software Technologies, Business Systems, Platforms, on industry best practice and technical personnel undertake
Operating Systems, Hardware and specialist Industry an ongoing programme of continuous professional
requirements. development.
At Zenith, our delivery excellence is based on the following With global offices across three continents, customers benefit
critical success factors: from our global vision yet local focus. In addition, our
advanced IT infrastructure allows us to offer our global
• Knowledge and implementation expertise across a vast ‘22/24’ Integration capability - a unique and flexible
range of global vendor technologies and multiple platforms. approach to project delivery.
• Solid methodologies, procedures, processes and standards Every project adheres to specific industry and good practice
compliance within a robust QMS framework. standards to ensure that projects are delivered successfully
on schedule, within budget and to agreed levels of quality.
• A large pool of skilled and trained project managers and Our QMS is ISO9001 certified. Process Control (S88)
engineers with Industry specific expertise. integration projects and MES (S95) deployments are
standards compliant and our personnel are fully conversant
• Solutions that provide qualified interfaces to all major with the GAMP lifecycle model.
control, automation and business systems.
With over 10 years experience in the industry, Zenith’s
We have a track record of integrating all leading industry longevity and continued growth is testament to the high level
platforms to seamlessly deliver user-friendly and accessible of satisfaction customers enjoy when they trust in us as their
applications and solutions. Customers can rest assured that Systems Integration partner of choice.
any automation project in partnership with us will mitigate the
risk of introducing and upgrading new technology.
Whether customers are looking to implement a new DCS,
integrate a PLC with their existing platform or upgrade their
SCADA, we have the experience and established knowledge-
based repository to ensure tangible performance and
efficiency in implementing projects across the Production
Control level.
Zenith also has significant integration expertise on leading
MES vendor technologies for both full turnkey systems and
point solutions such as Traceability or Electronic Batch Record
Systems (EBRS). Where global standardisation is a
requirement, we have developed a Global Programme ‘Customers benefit from Zenith’s unique global ‘22/24’
Optimisation Methodology to provide a consistent approach Integration capability’
irrespective of the location.
For more information on Zenith’s Systems Integration Service, please contact your local Zenith Technologies office,
or visit www.zenithtechnologies.com

5. Support Services
As a leading player in the Life Sciences TRAINING
industry, Zenith are relied upon to
provide consistently ‘best in class’ The key to maximising the benefits of system investment is in
services both globally and locally. realising the full potential that system features can bring.
Our broad range of experience in System and Process training will optimise and enhance the
Plant Management and Production overall performance of a company’s automation assets.
Control, fortified with the knowledge
of specific industry needs, allows us to “Zenith understand the difficulties faced
anticipate and fulfil our customers’ project
requirements. in plant operation and maintenance,
and have leveraged this knowledge in
Whilst significant focus is placed on the planning and our training development”
integration of a project, the potential requirement for Support
Services can sometimes be no more than a postscript in the At Zenith we offer a comprehensive range of Training
customer’s mind. We strongly believe that Support Services programmes for engineers, operators and programmers.
are essential if the project is to be delivered successfully to Whether installing new equipment or maintaining an existing
completion and are an important contributor to achieving system, our training provides personnel with the latest
lowest total cost of ownership for the end user. technical knowledge needed to increase confidence and
independence. Our continued innovation in Training delivery
Zenith Technologies is committed to providing customers with means that courses may be either instructor led or web based
comprehensive, tailored Support Services including Site depending on client preference. In both cases, courses are
Support, Training and Workforce Placement. designed to enable Trainees to quickly learn and achieve
certification in practical skills that can be immediately applied
in their field.
SITE SUPPORT
Customers who partner with us can expect experienced, PROFESSIONAL PLACEMENT
qualified, flexible and responsive support personnel across all
areas of Plant and Production Management, who add real Zenith is unique in this sector for providing a specialist,
value to their operations. dedicated and professional placement service at the disposal
of its customer base. Customers can leverage their partnership
“Zenith Support Services are an essential with us to source highly skilled professionals. Our workforce
management service provides fast, flexible and cost effective
contributor to achieving lowest total personnel solutions.
cost of ownership”
When choosing Zenith Technologies customers gain access “Customers can leverage Zenith’s unique
to a wealth of knowledge-based Support, ensuring expert
Professional Placement service”
advice is always to hand, right through to project completion.
Excellent customer satisfaction scores show why we continue
to win contracts from blue chip companies wishing to avail of Whether short or long term placement, contract or temporary,
our broad range of Site Services, including System Start Up, we can provide the right personnel to meet the changing
Commissioning, Qualification, Validation, System needs of your business.
Maintenance, Decommissioning and System Retirement.
GLOBAL ASPECT • GLOBAL VISION

6. Managed Services
Zenith Technologies is the premier provider of automation • Optimised resource utilisation.
related Managed Services to the Life Sciences sector. With • Minimum impact on production uptime, quality, compliance
over 100 professionals currently involved in the provision of and safety.
these services, our customers are achieving significant cost
savings – in one case an enviable 40% cost reduction, net of The full range of activities available under Zenith’s Managed
inflation, was realised over a 4 year period. Service Programme is :
The fundamental purpose of entering a Managed Service • Automation Production support (DCS,PLC,SCADA,QBMS)
agreement is to ensure sustained high standards of quality, • Automation Systems Administration
lowest total cost of ownership and systems improvement on a • Automation and I&C projects
continuous basis. • Maintaining Automation system in validated state
• I&C Engineering
• CAD Services & Engineering Document Control
• Resource supply.
• Access to offshore engineering & data entry (Pune, India)
• 24/7 on call
“Zenith has over 100 professionals
currently involved in the provision of Managed
Services in the Life Sciences Sector”
Typical operational or project issues that can benefit from a
Managed Service programme include: Central to the success of our Managed Service is a customer-
centred partnership approach. Performance is measured by
• A range of automation platforms and architectures. an agreed set of KPIs developed in consultation with the
• Legacy systems requiring specialist knowledge. customer and congruent with the customer’s site imperatives
• Difficulty in resource levelling and associated budgetary and contributing ultimately to the business’s strategic
control. objectives. At Zenith we offer two innovative and well
• Multiple automation providers. established Managed Service programmes:
• Costly and complex contract resource management.
• Lack of a systematic approach to knowledge retention. Zenith Perfect Fit - Designed to the customer’s specific
needs, Zenith Perfect Fit is a reimbursable arrangement, which
works within the customer’s defined budget. Traditionally the
“Zenith’s Managed Service has delivered a 40%
first step for customers undertaking a Zenith Managed
cost reduction in less than 4 years to Service, this programme allows the necessary flexibility
a Blue Chip customer” through the transition and scope refinement phase, leading
in most cases to the second programme.
When a Zenith Managed Service is undertaken it is tailored
to suit the operational needs and budget requirements of the Zenith Comprehensive - Once the scope of service has been
customer. It balances the customer’s objectives of quality, refined and agreed, the customer can then progress to the
cost, time and safety to achieve a seamless transition from the Zenith Comprehensive programme. This is a fixed fee
current state with minimum impact on critical resources. The arrangement based on a defined scope.
resulting benefits that our Managed Service can deliver include:
Our success in delivering Managed Service programmes is
• Transparency of costs. unequalled in the Life Sciences sector. Working in partnership,
• Knowledge Management Systems. we have delivered substantial cost savings to customers
• Rigorous KPI monitoring and control. undertaking these programmes. Zenith Managed Services
• Dedicated, flexible resources on demand. represent an important step on the customer’s journey
• Centralised management and reporting. towards achieving the lowest total cost of ownership.
For more information on Zenith’s Managed Service, please contact your local Zenith Technologies office,
or visit www.zenithtechnologies.com

7. What our clients say
“Has anyone ever heard of a brand new biotech
building starting up without any significant
automation problems? Probably not, because it is
thing....but you guys did it! ″
very rare in our industry to accomplish such a
Automation Project Manager,
Top 10 Biotech Company , US
“ ….The professionalism and enthusiasm shown by
the Zenith team to deliver was evident in all aspects
of the project. The difficulty we had, to find faults or
observations during the Factory Acceptance Test is
a true reflection of Zenith’s performance on the
project.”
Automation Manager,
Major Greenfield Project, Ireland
“Zenith have done an excellent job and we want to
engage again.”
Director of Engineering, Top 10 Pharma Company,
Singapore.
“ Zenith have delivered 40 % cost reduction while
improving service levels in the last 4 years. We are
extremely satisfied with their Managed Service
performance”
Automation Manager,
Major Biotech Company, Dublin.
GLOBAL ASPECT • GLOBAL VISION

8. CORK
Portgate Business Park,
Ringaskiddy, Cork, Ireland.
(tel) +353 21 4370200 (fax) +353 21 4370299
DUBLIN
8, The Courtyard, Kilcarbery Business Park,
Nangor Road, Dublin 22, Ireland.
(tel) +353 1 4612300 (fax) +353 1 4612399
GERMANY
Emil-von-Behring-Straße 76,
D-35041 Marburg.
(tel) +49 6421 39 7338
PENNSYLVANIA
699,West Germantown Pike,
PlymouthMeeting,PA 19462,USA.
(tel) +1 610 234 3173
J.J. Alliance ltd • 021 4322721 • www.jjalliance.ie
NORTH CAROLINA
5540 Centerview Drive, Ste 200,
Raleigh, NC 27606.
(tel) +1 919 424 3836 (fax) +1 919 424 3866
MASSACHUSETTS
945 Concord Street,
Framingham, MA 01701-4613
(tel) 508 620 4581 (fax) 508 879 0698
UK SOUTH WEST
Regus House, Victory Way, Admirals Park,
Crossways, Dartford, DA2 6QD, UK.
(tel) +44 1322 303041 (fax) +44 1322 303033
UK NORTH WEST
The Genesis Centre, Garrett Field, Science Park South,
Birchwood, Warrington, WA3 7BH, UK
(tel) +44 1925 815960 (fax) +44 1925 815538
PUNE
201 A, ICC Trade Tower,
Senapati Bapat Marg., Pune, India
(tel) +91 20 401 79200 (fax) +91 20 401 79201
SINGAPORE
2, International Business Park,
#01-30 The Strategy Building, Singapore 6099330
(tel) +65 6826 8700 (fax) +65 6826 8701
CHINA
Shanghai Kerry Centre, Level 29, Shanghai Kerry Centre
No.1515, Nanjing West Road, Shanghai 200040, China.
sales@zenithtechnologies.com
(tel) +86 21 6103 7546 (fax) +86 21 6103 7070 www.zenithtechnologies.com