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Computer/Human Interaction          Spring 2013




    Rapidly Exploring Application
    Design through Speed Dating


    Yang Huang
    Northeastern University/2014
    huang.yang1@husky.neu.edu

Northeastern University                    1
Computer/Human Interaction     Spring 2013


What to learn
• What is, Why is,
• And How to “Speed Dating”?

• Keys:
    – User’s Needs
    – Contextualized Factors




Northeastern University               2
Computer/Human Interaction                Spring 2013


User Centered Design (UCD)
• UCD v.s. Ubiquitous Computing
    – Immature
    – High Cost
• Some UCD Methods sucks
    –Ideation -> iteration
    –To explore diversity
    –To reinterpret opportunity areas
    –*Contextualized factors may not be
     discovered
    –…
Northeastern University                          3
Computer/Human Interaction                     Spring 2013


What About Speed Dating?
• Quickly find out your Mr./Mrs. Right
    –   Save money, save time
    –   Find out who’s more likely to be the right one
    –   Reflect again on your criterion
    –   Any other opportunities?




Northeastern University                               4
Computer/Human Interaction   Spring 2013


How to Use Speed Dating




Northeastern University             5
Computer/Human Interaction                    Spring 2013


How to Use Speed Dating
• Need Validation
    – Expected ≠ Perceived

    – Storyboards + Scenarios + Questions =
    – Perceived Needs + New Opportunities




Northeastern University                              6
Computer/Human Interaction   Spring 2013


How to Use Speed Dating
• Need Validation
    – Safety Net




Northeastern University             7
Computer/Human Interaction                 Spring 2013


How to Use Speed Dating
• User Enactment
    – By Speed Dating Matrix

    – Experience the preset scenarios
    – Analyze the impact of risk factors




Northeastern University                           8
Computer/Human Interaction   Spring 2013


How to Use Speed Dating




Northeastern University             9
Computer/Human Interaction               Spring 2013


Insight
• Need Validation and Kids' Activities
    – Bound to parenting




Northeastern University                         10
Computer/Human Interaction                      Spring 2013


Insight
• User Enactments and Contextual Factors
  in Parenting
    – Emotional Compliments and Supports
    – Different supporting activities in similar action:
        • Soccer Equipment
        • School Lunch




Northeastern University                                11
Computer/Human Interaction         Spring 2013


Insight
• User Enactments and Contextual Factors
  in Communication
    – External Communication
    – Internal Coordination
    – Avoid Subtle Risks




Northeastern University                   12
Computer/Human Interaction                 Spring 2013


Evaluation
• Need Validation (Good!)
    – To get what users actual do, rather what they
      think and say
    – For example, compared to questionnaires




Northeastern University                           13
Computer/Human Interaction                  Spring 2013


Evaluation
• User Enactment (Good!)
    – Subtle Nuance in Contextual Factors
    – Avoid Potential Risks




Northeastern University                            14
Computer/Human Interaction    Spring 2013


Evaluation
• Comparison (Good!)
    – Gain Multiple Insight
• Iteration
    – A Kind of Comparison




Northeastern University              15
Computer/Human Interaction              Spring 2013


Evaluation
• User Centered Design (Not Good Enough)
    – Technology may change user’s behavior




Northeastern University                        16
Computer/Human Interaction                 Spring 2013


Evaluation
• Story board (Not Good Enough)
    – An Update of Tradition Story board
    – Need Design Team’s Creativity
    – Helpful on the stuff people have never seen




Northeastern University                           17
Computer/Human Interaction      Spring 2013


Extension
•  Technology change behavior




Northeastern University                18
Computer/Human Interaction        Spring 2013


Iris Home Security System
• http://www.youtube.com/watch?
  v=9whiq85UxnQ




Northeastern University                  19
Computer/Human Interaction    Spring 2013


Summary
• User Needs
    – Need Validation
• Contextualized Factors
    – User Enactment
• Comparison
    – Ideation -> Iteration




Northeastern University              20
Computer/Human Interaction           Spring 2013


Discussion questions
• How to balance “Technology changes
  human behavior” and “User Centered
  Design” in user study?

• How do you think of the Internet of Things?
  Will it dominate our life?




Northeastern University                     21

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Yang presentation 2

  • 1. Computer/Human Interaction Spring 2013 Rapidly Exploring Application Design through Speed Dating Yang Huang Northeastern University/2014 huang.yang1@husky.neu.edu Northeastern University 1
  • 2. Computer/Human Interaction Spring 2013 What to learn • What is, Why is, • And How to “Speed Dating”? • Keys: – User’s Needs – Contextualized Factors Northeastern University 2
  • 3. Computer/Human Interaction Spring 2013 User Centered Design (UCD) • UCD v.s. Ubiquitous Computing – Immature – High Cost • Some UCD Methods sucks –Ideation -> iteration –To explore diversity –To reinterpret opportunity areas –*Contextualized factors may not be discovered –… Northeastern University 3
  • 4. Computer/Human Interaction Spring 2013 What About Speed Dating? • Quickly find out your Mr./Mrs. Right – Save money, save time – Find out who’s more likely to be the right one – Reflect again on your criterion – Any other opportunities? Northeastern University 4
  • 5. Computer/Human Interaction Spring 2013 How to Use Speed Dating Northeastern University 5
  • 6. Computer/Human Interaction Spring 2013 How to Use Speed Dating • Need Validation – Expected ≠ Perceived – Storyboards + Scenarios + Questions = – Perceived Needs + New Opportunities Northeastern University 6
  • 7. Computer/Human Interaction Spring 2013 How to Use Speed Dating • Need Validation – Safety Net Northeastern University 7
  • 8. Computer/Human Interaction Spring 2013 How to Use Speed Dating • User Enactment – By Speed Dating Matrix – Experience the preset scenarios – Analyze the impact of risk factors Northeastern University 8
  • 9. Computer/Human Interaction Spring 2013 How to Use Speed Dating Northeastern University 9
  • 10. Computer/Human Interaction Spring 2013 Insight • Need Validation and Kids' Activities – Bound to parenting Northeastern University 10
  • 11. Computer/Human Interaction Spring 2013 Insight • User Enactments and Contextual Factors in Parenting – Emotional Compliments and Supports – Different supporting activities in similar action: • Soccer Equipment • School Lunch Northeastern University 11
  • 12. Computer/Human Interaction Spring 2013 Insight • User Enactments and Contextual Factors in Communication – External Communication – Internal Coordination – Avoid Subtle Risks Northeastern University 12
  • 13. Computer/Human Interaction Spring 2013 Evaluation • Need Validation (Good!) – To get what users actual do, rather what they think and say – For example, compared to questionnaires Northeastern University 13
  • 14. Computer/Human Interaction Spring 2013 Evaluation • User Enactment (Good!) – Subtle Nuance in Contextual Factors – Avoid Potential Risks Northeastern University 14
  • 15. Computer/Human Interaction Spring 2013 Evaluation • Comparison (Good!) – Gain Multiple Insight • Iteration – A Kind of Comparison Northeastern University 15
  • 16. Computer/Human Interaction Spring 2013 Evaluation • User Centered Design (Not Good Enough) – Technology may change user’s behavior Northeastern University 16
  • 17. Computer/Human Interaction Spring 2013 Evaluation • Story board (Not Good Enough) – An Update of Tradition Story board – Need Design Team’s Creativity – Helpful on the stuff people have never seen Northeastern University 17
  • 18. Computer/Human Interaction Spring 2013 Extension •  Technology change behavior Northeastern University 18
  • 19. Computer/Human Interaction Spring 2013 Iris Home Security System • http://www.youtube.com/watch? v=9whiq85UxnQ Northeastern University 19
  • 20. Computer/Human Interaction Spring 2013 Summary • User Needs – Need Validation • Contextualized Factors – User Enactment • Comparison – Ideation -> Iteration Northeastern University 20
  • 21. Computer/Human Interaction Spring 2013 Discussion questions • How to balance “Technology changes human behavior” and “User Centered Design” in user study? • How do you think of the Internet of Things? Will it dominate our life? Northeastern University 21