How do young people use technology in their everyday lives? How should we approach working with young people online? Given with Hugh Stephens for the Youth Affairs Council of Victoria, July 2011

1. Working with
young people
ONLINE
Doug Millen
Hugh Stephens

2. What QUESTIONS
do you want answered today?
What are hashtags? How do you flw ppl on
twitter? How do we re-frame YP’s online
activities as more productive than hindrance?
FB: Page, person, or group? Managing FB
activity. What do SNS mean for YP’s lives? What
SNS are out there? Managing professional/
personal boundaries on SNS. What’s my role
using SNS at YV? How can I use SNS to inform
& engage YP in YV’s policy work? How do I
integrate my approach to SNS? How do I keep
learning about SNS as I go? How can I plan my
approach to online activity?

3. Who is online?
90% 12-17 year olds use social networking
services
…and 97% of 16-17 year olds.
ACMA 2009

4. Who isn’t?
Family households:
24% don’t have broadband
9% don’t have internet at all
Family households less than $35000pa
50% don’t have internet
ABS 2008

5. Who isn’t?
Single-parent families
39% don’t have broadband
Families living in country areas
33% don’t have broadband
ABS 2008

6. Being on the net
BENEFITS young people!
(most of the time)
19% of 16-17 years old have experienced
bullying online AMH 2009
14% - 48% - 58% of young people reported
being bullied online (2007 studies, cited by BNW 2008)
69% of young people keep their profile
‘private’ AMH 2009

7. Being on the net
BENEFITS young people!
(most of the time)
However… between 1 in 5 and 1 in 7
students report being bullied at least once a
week (BNW 2008)

8. Being on the net
BENEFITS young people!
Delivering educational outcomes
Facilitating supportive relationships
Identity formation
Promoting sense of belonging and self-esteem
Protective: internet and media literacy
‘Digital citizenship’

9. How do
young
people use
technology
in their
EVERYDAY
LIVES?

10. How do
young
people use
technology
in their
EVERYDAY
LIVES?

11. How do
young
people use
technology
in their
EVERYDAY
LIVES?

12. How do
young
people use
technology
in their
EVERYDAY
LIVES?

13. How do
young
people use
technology
in their
EVERYDAY
LIVES?

14. How do
young
people use
technology
in their
EVERYDAY
LIVES?

15. How do
young
people use
technology
in their
EVERYDAY
LIVES?

16. How do
young
people use
technology
in their
EVERYDAY
LIVES?

17. How do
young
people use
technology
in their
EVERYDAY
LIVES?

18. How do
young
people use
technology
in their
EVERYDAY
LIVES?

19. How do
young
people use
technology
in their
EVERYDAY
LIVES?

20. How do
young
people use
technology
in their
EVERYDAY
LIVES?

21. How do
young
people use
technology
in their
EVERYDAY
LIVES?

22. How do
young
people use
technology
in their
EVERYDAY
LIVES?

23. How do
young
people use
technology
in their
EVERYDAY
LIVES?

24. How do
young
people use
technology
in their
EVERYDAY
LIVES?

25. How do
young
people use
technology
in their
EVERYDAY
LIVES?

26. How do
young
people use
technology
in their
EVERYDAY
LIVES?

27. How do
young
people use
technology
in their
EVERYDAY
LIVES?

28. How do
young
people use
technology
in their
EVERYDAY
LIVES?

29. Facebook 101

30. Twitter 101

31. Approaching working with YP online
Philosophy
“I need to move in the same
spaces as young people.”
“Online is just an extension of my
relationship with young people.”

32. Approaching working with YP online
Attitude & Conduct
Build rapport. Be yourself.
Be present. Be consistent and responsive.
Be flexible and adaptive, transparent and
open.

33. Approaching working with YP online
Behaviours
YP set the terms of their own involvement
PLAN the online engagement.
Why, what, when, how, who?
CHECKLIST.

34. Groups of 3. Butchers paper.
How does YACVic work
with young people online?
World café!

35. Brainstorm individually. 3+ post-its.
How can you better work
with YP ONLINE in your
role?
Choose a partner.
Suggest how they can
do so in their role.

36. VISION:
12 months from now, how will
YACVic be working with YP
online?
World café!

37. AYCC

38. Hello Sunday Morning

39. Headspace

40. Resources
ACMA
http://www.acma.gov.au/webwr/aba/about/recruitment/click_and_connect-02_quantitative_report.pdf
http://www.acma.gov.au/webwr/_assets/main/lib310665/
no3_access_to_internet_broadband_and_mobile_phones_family_households.pdf
ABS
http://www.abs.gov.au/AUSSTATS/abs@.nsf/Lookup/8146.0.55.001Main+Features12006?OpenDocument
Bullying No Way
http://www.bullyingnoway.com.au/pdfs/facts-bullying-stats.pdf
Alannah and Madeline Foundation
http://www.amf.org.au/Assets/Files/2ndEdition_Youngpeopleandtechnology_LitReview_June202009.pdf
Cooperative Research Centre for Young
People, Technology and Wellbeing
http://www.inspire.org.au/inspire-news/research-finds-young-people-smarter-and-safer-online-than-adults-assume/