Ronan Keane, Social Strategist at XO Communications, joins us to discuss how XO Communications staffs it social media program, how they measure and some of the tools they use. Watch this entire webinar and others by Highroad U on our YouTube channel: http://shout.lt/rMNF
This whitepaper discusses how recent updates to internet standards now allow for special characters to be displayed in URLs, improving localization of web content for languages that require these characters. This enables more targeted local SEO strategies for international businesses. Key points covered include how search engines can now better identify location based on language and characters used, the benefits for brands that can maintain their full names and identities online, and recommendations for international marketers to optimize their online assets for local search queries in different markets and languages.
The document discusses the importance of the internet for businesses. It notes that with the development of the internet, the business environment has changed radically. Now even the smallest companies have a web presence to showcase their contact details and business. Having an online presence allows businesses to find new customers and partners. The document also provides examples of what can be found on the internet, such as images, music, information to buy or sell items, communicate remotely, and find information about famous people.
This document provides an overview of MeetXO Communications, a nationwide communications services provider focused on businesses. Some key points:
- Founded in 1996, XO has $1.5 billion in annual revenue and 4,000 employees. It serves over 90,000 business customers including 50% of Fortune 500 companies.
- XO operates a 19,000-mile Tier 1 fiber network connecting over 75 markets. It offers a portfolio of IP and networking services including broadband, Ethernet, and SIP trunking.
- XO has experienced 19% revenue growth in broadband services and a 38% increase in adjusted EBITDA in 2009. It has $363 million in cash and no debt obligations.
XO Communications provides IP communications, managed network, and IT infrastructure solutions to help businesses address challenges like tight budgets and limited expertise. It offers services like unified communications, managed networks, cloud infrastructure, and business continuity. XO has one of the largest IP networks in the US, with extensive coverage across major markets. It aims to deliver superior customer experience through dedicated support teams and online account management tools.
We are a specialized agency offering a vast range of high-quality services and solutions based on digital technologies to serve the needs of modern marketing. Our ability to combine path-breaking creativity with state-of-the-art technology sets us apart.
Digital marketing has become a rage with marketers globally with the rapid proliferation of Internet, availability of new-age communication devices and evolution of a host of enabling technologies.
Digital media offers a cost-effective platform for demand-generation support, electronic learning and many other innovative applications. Red Apple Technologies has been at the forefront of the digital marketing revolution, enabling its clients to explore and experiment with new ideas and breathtaking new concepts.
We are a group of creative people with deep understanding, skills and capabilities in the digital technologies domain. Our proven experience in supporting digital marketing campaigns for reputed clients gives us the confidence to claim that we understand how these technologies can be used to offer an overwhelming customer experience.
Finding the Business Value in Social Software and Social MediaYvette Nanasi
This document provides an overview of social software and its business value. It discusses how consumer social networking became mainstream in 2007 and how organizations are now looking for tools to improve knowledge sharing, collaboration and networking. The document outlines the value of social networking for talent management, knowledge management and relationship management. It also provides examples of how social business software has helped companies like Blackberry Partners Fund, Motorola and the City of Waterloo address business challenges around collaboration, feedback and engagement. The document emphasizes that managing people, teams and entire companies is difficult without the right tools and that social networks can help by leveraging existing employee knowledge, talent and relationships.
Richard Brennan has founded Psytech Digital to disrupt the $2.2 billion US dating industry with a new app called Listnr. Listnr will use voice profiles and messaging to differentiate itself from competitors by conveying emotion and personality that photos alone cannot. It will be free to use with optional micropayments for value-added services like live voice calls, addressing issues like lack of trust and fake profiles that plague the industry. The voice focus is meant to create stickiness and improve moderation accuracy.
A Framework for How to Produce Highly Shareable Content - Social Media Strate...Mike Roberts
The document provides guidance on creating content designed to be shared on social media channels. It discusses various aspects of the content development process such as topic research, brainstorming, and frameworks to make content shareable. Specifically, it outlines a "Shareable Content Framework" that content should incorporate at least one of the following elements: status, exclusivity, emotion, controversy, usefulness or cause. It then provides examples and exercises to illustrate how to apply each element, such as creating exclusive content through contests, secrets or limited releases. The overall aim is to optimize content so it is personally relevant and likely to be passed from person to person organically.
This whitepaper discusses how recent updates to internet standards now allow for special characters to be displayed in URLs, improving localization of web content for languages that require these characters. This enables more targeted local SEO strategies for international businesses. Key points covered include how search engines can now better identify location based on language and characters used, the benefits for brands that can maintain their full names and identities online, and recommendations for international marketers to optimize their online assets for local search queries in different markets and languages.
The document discusses the importance of the internet for businesses. It notes that with the development of the internet, the business environment has changed radically. Now even the smallest companies have a web presence to showcase their contact details and business. Having an online presence allows businesses to find new customers and partners. The document also provides examples of what can be found on the internet, such as images, music, information to buy or sell items, communicate remotely, and find information about famous people.
This document provides an overview of MeetXO Communications, a nationwide communications services provider focused on businesses. Some key points:
- Founded in 1996, XO has $1.5 billion in annual revenue and 4,000 employees. It serves over 90,000 business customers including 50% of Fortune 500 companies.
- XO operates a 19,000-mile Tier 1 fiber network connecting over 75 markets. It offers a portfolio of IP and networking services including broadband, Ethernet, and SIP trunking.
- XO has experienced 19% revenue growth in broadband services and a 38% increase in adjusted EBITDA in 2009. It has $363 million in cash and no debt obligations.
XO Communications provides IP communications, managed network, and IT infrastructure solutions to help businesses address challenges like tight budgets and limited expertise. It offers services like unified communications, managed networks, cloud infrastructure, and business continuity. XO has one of the largest IP networks in the US, with extensive coverage across major markets. It aims to deliver superior customer experience through dedicated support teams and online account management tools.
We are a specialized agency offering a vast range of high-quality services and solutions based on digital technologies to serve the needs of modern marketing. Our ability to combine path-breaking creativity with state-of-the-art technology sets us apart.
Digital marketing has become a rage with marketers globally with the rapid proliferation of Internet, availability of new-age communication devices and evolution of a host of enabling technologies.
Digital media offers a cost-effective platform for demand-generation support, electronic learning and many other innovative applications. Red Apple Technologies has been at the forefront of the digital marketing revolution, enabling its clients to explore and experiment with new ideas and breathtaking new concepts.
We are a group of creative people with deep understanding, skills and capabilities in the digital technologies domain. Our proven experience in supporting digital marketing campaigns for reputed clients gives us the confidence to claim that we understand how these technologies can be used to offer an overwhelming customer experience.
Finding the Business Value in Social Software and Social MediaYvette Nanasi
This document provides an overview of social software and its business value. It discusses how consumer social networking became mainstream in 2007 and how organizations are now looking for tools to improve knowledge sharing, collaboration and networking. The document outlines the value of social networking for talent management, knowledge management and relationship management. It also provides examples of how social business software has helped companies like Blackberry Partners Fund, Motorola and the City of Waterloo address business challenges around collaboration, feedback and engagement. The document emphasizes that managing people, teams and entire companies is difficult without the right tools and that social networks can help by leveraging existing employee knowledge, talent and relationships.
Richard Brennan has founded Psytech Digital to disrupt the $2.2 billion US dating industry with a new app called Listnr. Listnr will use voice profiles and messaging to differentiate itself from competitors by conveying emotion and personality that photos alone cannot. It will be free to use with optional micropayments for value-added services like live voice calls, addressing issues like lack of trust and fake profiles that plague the industry. The voice focus is meant to create stickiness and improve moderation accuracy.
A Framework for How to Produce Highly Shareable Content - Social Media Strate...Mike Roberts
The document provides guidance on creating content designed to be shared on social media channels. It discusses various aspects of the content development process such as topic research, brainstorming, and frameworks to make content shareable. Specifically, it outlines a "Shareable Content Framework" that content should incorporate at least one of the following elements: status, exclusivity, emotion, controversy, usefulness or cause. It then provides examples and exercises to illustrate how to apply each element, such as creating exclusive content through contests, secrets or limited releases. The overall aim is to optimize content so it is personally relevant and likely to be passed from person to person organically.
This document summarizes the services provided by VOLO LLC, an IT consulting firm based in Armenia. VOLO focuses on delivering razor-sharp technology solutions through highly skilled engineers. They strive to hire the top talent through apprenticeship programs and relationships with universities. VOLO has extensive experience delivering complex projects for global financial and technology clients. Their approach emphasizes agility, quality standards, and a positive company culture.
Search Profile Index Introduction by 4th Media I.T. CorporationJanette Toral
The document discusses managing your online identity and reputation. It describes how 4th Media can track a company's search engine rankings, online buzz and discussions, and provide recommendations to improve visibility, brand awareness, and target marketing. Their Search Profile Index subscription service monitors key metrics and provides resources to help optimize a website and online strategy. The document outlines their tracking metrics, reporting outputs, and subscription package pricing.
The purpose of this assignment was to gain hands on experience in the industry through a job shadow and to also become more knowledgable about potential career paths.
The Very Best Intranets & Digital Workplace from the 2016 Intranet Global ForumPrescient Digital Media
The Very Best Intranets & Digital Workplace from the 2016 Digital Workplace and Intranet Global Forum Conference, Oct. 19 - 20, 2016, webinar presentation by Toby Ward & Michael Rudnick, Prescient Digital Media
QuartSoft Corp is a web design and development company established in 1999 that provides services including web design, development, graphic design, search engine marketing, and technical support. It has received several awards and partnerships recognizing its work. The company's service range includes business analysis, design, development, management, and marketing for websites, ecommerce sites, mobile apps, and more. It has experience designing and developing cloud apps, mobile apps, and solutions for branding, landing pages, and banners.
QuartSoft Corp is a web design and development company established in 1999 that provides services including web design, development, graphic design, search engine marketing, and technical support. It has received several awards and partnerships recognizing its work. The company's service range includes business analysis, design, development, management, and marketing for websites, ecommerce sites, mobile apps, and more.
This document provides an overview of Isobar Vietnam, a digital agency that is part of Dentsu Aegis Network. It introduces Isobar's capabilities in areas such as brand creative, communications, experience, digital and PR services. It highlights clients in sectors like ICT/tech, FMCG, and automotive. Examples of campaigns for clients such as Kido, Neptune, Vinamilk and Abbott are summarized, showing how Isobar used digital and social media strategies to increase brand awareness and drive sales. The document also discusses opportunities in using new technologies like WiFi marketing for location-based campaigns.
The worlds growing over dependence on mobile devices opened the gate for thousands and thousands of tech companies to expand, take on bigger and unprecedented feats. The boom of the mobile technology left consumers and a multitude of options to pick from tech companies with an incredibly competitive market to break into. Bellow we are going to take a look at the top mobile app development companies in 2016
Arrae Creative Ltd is a full-service creative agency that handles a broad range of design, development, marketing and advertising services. They create branding, websites, apps, videos, print materials and more for clients ranging from startups to major companies. Arrae takes a collaborative approach, ensuring they understand each client's business, customers and goals to develop effective communications.
The Digital Marketing Agency market is moving towards offering more integrated services and bundling services into more integrated packages that will fit their prospective clients. This presentation delves into the topic of how marketing agencies transform to offer more integrated digital marketing services.
View this presentation to learn about:
- the convergence of paid, earned and owned media
- mergers & acquisitions in the agency industry
- evolution of ‘traditional’ channel services
- how digital marketing services transform into integrated marketing services
- pricing models for B2B agency services
- how to add new services to your agency offerings
Read more and watch the recorded webinar here http://www.optify.net/webinars/upcoming-webinar-the-future-of-digital-marketing-services-where-will-agencies-be-in-2014
OM Software is a web development company established in 2004 that specializes in e-business optimization solutions. It offers a range of web-based application services including strategic consulting, design, development, and content management. With over 100 employees globally, OM Software has operations in Central and North India as well as the UK, USA, Europe, Canada, and other parts of the Indian subcontinent. The company provides solutions such as custom web portals, mobile applications, and enterprise content management to help clients optimize their online presence and business processes.
Social media comms stanford piovesan - april 2014ronpiovesan
This document discusses Cisco's use of social media and content marketing. It describes the creation of "The Network", Cisco's social technology news site, which produces engaging multimedia content about industry trends. The site is created by a team of journalists and aims to drive conversation among key influencers. It also discusses initiatives like a contributing writers program, curated content from videos and assets, and original multimedia series. Metrics on social sharing, recognition, and localized translation of content are provided. The document advocates for using The Network and social media to raise awareness, educate on best practices, and extend the voice of Cisco's leadership team.
F C Media is a software solutions provider based in India with offices in the US. It offers various services including software development, web solutions, multimedia solutions, and VOIP services. It has experience delivering enterprise solutions across industries. It has several divisions that focus on different areas such as a joint venture for long distance calling services in the US and Canada. The company aims to provide high quality and valuable solutions to its clients.
Learn from top global experts from strategic branding firm Siegel+Gale in a free webinar as they share their insights on how brands create and deliver messages and experiences across the globe, while protecting the brand as it grows.
The webinar will cover:
+ Why understanding the true drivers of customer choice across markets is essential to positioning a brand for success
+ How to accommodate local markets, which despite globalization continue to behave in their own unique way
+ What are the best practices for the technical side of global brand management, which requires a strategic and cost-conscious approach to creating and managing global trademarks, linguistics, and URL negotiations
+ How global brands are creating customer experiences that tell the story in a local voice, both online and offline
This presentation covers brand content, managing brands, North Plains Systems' technologies for creative production and an introduction to On Brand brand management features and functionality.
The effective management of brands is increasingly challenging due to the proliferation of media channels, the need to effectively manage global brands and deliver consistent but often localized messaging. On Brand is designed to address these challenges by empowering teams to control, protect, create and collaborate on all aspects of their brand through a simple and intuitive modular cloud-based solution. On Brand’s functionality enables and facilitates the creation of multiple brand interfaces, asset management, brand guidelines, creative approval, campaign management and resource management. Related topics covered include Brand Management, Digital Asset Management and Marketing Resource Management.
Strong Relationships have always been our forte and our corporate culture is deeply ingrained with commitment for our clients.We are Web2byte; a full service marketing agency with focus on new age media.Our client first philosophy is further strengthened when we are treated as an extension of our client's marketing team.
Boundary specializes in developing international operations within India and China. It has teams within these locations to help multinational firms expand into these markets. The company has experience navigating the legal and cultural environments in these countries. It aims to be a reputable international operations firm for developing new and existing operations within India and China.
Beyond Personalisation: The Customer Conversation with SitecoreSitecore
Key takeaways include:
- Aligning your personalisation and content strategies.
- How Sitecore’s personalisation compares to retrofit or overlay products and why that matters for omnichannel optimisation.
- How aggregators and disruptors win with personalisation.
- Measuring the impact of personalisation.
- Low-effort high-impact personalisation.
- Goals? Rules? How to understand the difference and when to use them!
This document discusses content governance models for YP. It presents three options for the scope of governance: 1) at the corporate level, 2) for just the small business market, or 3) for the small business web platform only. It recommends the corporate-level option to ensure consistency of branding, positioning, and coordinated communications across markets. The document also outlines a proposed governance model with roles for creators, producers, editors, publishers and administrators to manage content creation and publishing according to agreed upon strategies, standards and guidelines.
This document discusses content governance models for YP. It presents three options for the scope of governance: 1) at the corporate level, 2) for just the small business market, or 3) for the small business web platform only. It recommends the corporate-level option to ensure consistency of branding, positioning, and coordinated communications across markets. The document also outlines a proposed governance model with roles for creators, producers, editors, publishers and administrators to manage content creation and publishing according to agreed upon strategies, standards and guidelines.
What's the thinking behind digital transformation and its effects on win back campaigns for membership-based associations and organizations? Join this webinar to learn more. Recording: https://zoom.us/recording/play/UfurFHmcAaCnNxYo063WMR8jUmw9xuBoV7_I8sppPjKE_-ZbWiIg7etv21jNJHzL
Associations are thinking strategically about their chapter and component communication models and how to best employ digital marketing to get the biggest return.
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This document summarizes the services provided by VOLO LLC, an IT consulting firm based in Armenia. VOLO focuses on delivering razor-sharp technology solutions through highly skilled engineers. They strive to hire the top talent through apprenticeship programs and relationships with universities. VOLO has extensive experience delivering complex projects for global financial and technology clients. Their approach emphasizes agility, quality standards, and a positive company culture.
Search Profile Index Introduction by 4th Media I.T. CorporationJanette Toral
The document discusses managing your online identity and reputation. It describes how 4th Media can track a company's search engine rankings, online buzz and discussions, and provide recommendations to improve visibility, brand awareness, and target marketing. Their Search Profile Index subscription service monitors key metrics and provides resources to help optimize a website and online strategy. The document outlines their tracking metrics, reporting outputs, and subscription package pricing.
The purpose of this assignment was to gain hands on experience in the industry through a job shadow and to also become more knowledgable about potential career paths.
The Very Best Intranets & Digital Workplace from the 2016 Intranet Global ForumPrescient Digital Media
The Very Best Intranets & Digital Workplace from the 2016 Digital Workplace and Intranet Global Forum Conference, Oct. 19 - 20, 2016, webinar presentation by Toby Ward & Michael Rudnick, Prescient Digital Media
QuartSoft Corp is a web design and development company established in 1999 that provides services including web design, development, graphic design, search engine marketing, and technical support. It has received several awards and partnerships recognizing its work. The company's service range includes business analysis, design, development, management, and marketing for websites, ecommerce sites, mobile apps, and more. It has experience designing and developing cloud apps, mobile apps, and solutions for branding, landing pages, and banners.
QuartSoft Corp is a web design and development company established in 1999 that provides services including web design, development, graphic design, search engine marketing, and technical support. It has received several awards and partnerships recognizing its work. The company's service range includes business analysis, design, development, management, and marketing for websites, ecommerce sites, mobile apps, and more.
This document provides an overview of Isobar Vietnam, a digital agency that is part of Dentsu Aegis Network. It introduces Isobar's capabilities in areas such as brand creative, communications, experience, digital and PR services. It highlights clients in sectors like ICT/tech, FMCG, and automotive. Examples of campaigns for clients such as Kido, Neptune, Vinamilk and Abbott are summarized, showing how Isobar used digital and social media strategies to increase brand awareness and drive sales. The document also discusses opportunities in using new technologies like WiFi marketing for location-based campaigns.
The worlds growing over dependence on mobile devices opened the gate for thousands and thousands of tech companies to expand, take on bigger and unprecedented feats. The boom of the mobile technology left consumers and a multitude of options to pick from tech companies with an incredibly competitive market to break into. Bellow we are going to take a look at the top mobile app development companies in 2016
Arrae Creative Ltd is a full-service creative agency that handles a broad range of design, development, marketing and advertising services. They create branding, websites, apps, videos, print materials and more for clients ranging from startups to major companies. Arrae takes a collaborative approach, ensuring they understand each client's business, customers and goals to develop effective communications.
The Digital Marketing Agency market is moving towards offering more integrated services and bundling services into more integrated packages that will fit their prospective clients. This presentation delves into the topic of how marketing agencies transform to offer more integrated digital marketing services.
View this presentation to learn about:
- the convergence of paid, earned and owned media
- mergers & acquisitions in the agency industry
- evolution of ‘traditional’ channel services
- how digital marketing services transform into integrated marketing services
- pricing models for B2B agency services
- how to add new services to your agency offerings
Read more and watch the recorded webinar here http://www.optify.net/webinars/upcoming-webinar-the-future-of-digital-marketing-services-where-will-agencies-be-in-2014
OM Software is a web development company established in 2004 that specializes in e-business optimization solutions. It offers a range of web-based application services including strategic consulting, design, development, and content management. With over 100 employees globally, OM Software has operations in Central and North India as well as the UK, USA, Europe, Canada, and other parts of the Indian subcontinent. The company provides solutions such as custom web portals, mobile applications, and enterprise content management to help clients optimize their online presence and business processes.
Social media comms stanford piovesan - april 2014ronpiovesan
This document discusses Cisco's use of social media and content marketing. It describes the creation of "The Network", Cisco's social technology news site, which produces engaging multimedia content about industry trends. The site is created by a team of journalists and aims to drive conversation among key influencers. It also discusses initiatives like a contributing writers program, curated content from videos and assets, and original multimedia series. Metrics on social sharing, recognition, and localized translation of content are provided. The document advocates for using The Network and social media to raise awareness, educate on best practices, and extend the voice of Cisco's leadership team.
F C Media is a software solutions provider based in India with offices in the US. It offers various services including software development, web solutions, multimedia solutions, and VOIP services. It has experience delivering enterprise solutions across industries. It has several divisions that focus on different areas such as a joint venture for long distance calling services in the US and Canada. The company aims to provide high quality and valuable solutions to its clients.
Learn from top global experts from strategic branding firm Siegel+Gale in a free webinar as they share their insights on how brands create and deliver messages and experiences across the globe, while protecting the brand as it grows.
The webinar will cover:
+ Why understanding the true drivers of customer choice across markets is essential to positioning a brand for success
+ How to accommodate local markets, which despite globalization continue to behave in their own unique way
+ What are the best practices for the technical side of global brand management, which requires a strategic and cost-conscious approach to creating and managing global trademarks, linguistics, and URL negotiations
+ How global brands are creating customer experiences that tell the story in a local voice, both online and offline
This presentation covers brand content, managing brands, North Plains Systems' technologies for creative production and an introduction to On Brand brand management features and functionality.
The effective management of brands is increasingly challenging due to the proliferation of media channels, the need to effectively manage global brands and deliver consistent but often localized messaging. On Brand is designed to address these challenges by empowering teams to control, protect, create and collaborate on all aspects of their brand through a simple and intuitive modular cloud-based solution. On Brand’s functionality enables and facilitates the creation of multiple brand interfaces, asset management, brand guidelines, creative approval, campaign management and resource management. Related topics covered include Brand Management, Digital Asset Management and Marketing Resource Management.
Strong Relationships have always been our forte and our corporate culture is deeply ingrained with commitment for our clients.We are Web2byte; a full service marketing agency with focus on new age media.Our client first philosophy is further strengthened when we are treated as an extension of our client's marketing team.
Boundary specializes in developing international operations within India and China. It has teams within these locations to help multinational firms expand into these markets. The company has experience navigating the legal and cultural environments in these countries. It aims to be a reputable international operations firm for developing new and existing operations within India and China.
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Key takeaways include:
- Aligning your personalisation and content strategies.
- How Sitecore’s personalisation compares to retrofit or overlay products and why that matters for omnichannel optimisation.
- How aggregators and disruptors win with personalisation.
- Measuring the impact of personalisation.
- Low-effort high-impact personalisation.
- Goals? Rules? How to understand the difference and when to use them!
This document discusses content governance models for YP. It presents three options for the scope of governance: 1) at the corporate level, 2) for just the small business market, or 3) for the small business web platform only. It recommends the corporate-level option to ensure consistency of branding, positioning, and coordinated communications across markets. The document also outlines a proposed governance model with roles for creators, producers, editors, publishers and administrators to manage content creation and publishing according to agreed upon strategies, standards and guidelines.
This document discusses content governance models for YP. It presents three options for the scope of governance: 1) at the corporate level, 2) for just the small business market, or 3) for the small business web platform only. It recommends the corporate-level option to ensure consistency of branding, positioning, and coordinated communications across markets. The document also outlines a proposed governance model with roles for creators, producers, editors, publishers and administrators to manage content creation and publishing according to agreed upon strategies, standards and guidelines.
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What's the thinking behind digital transformation and its effects on win back campaigns for membership-based associations and organizations? Join this webinar to learn more. Recording: https://zoom.us/recording/play/UfurFHmcAaCnNxYo063WMR8jUmw9xuBoV7_I8sppPjKE_-ZbWiIg7etv21jNJHzL
Associations are thinking strategically about their chapter and component communication models and how to best employ digital marketing to get the biggest return.
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Clothes go out of style. Haircuts & facial hair go out of style. Shoes go out of style. Style is everything and especially in digital. Think about it—fonts, images, website layout—they all have a style that tells the user whether your organization “gets it” or not. We update our website before our email templates even though email is the #1 communication device that’s representing your organization’s brand to the member. For many of us, our emails are extremely out of date and need a makeover! Join this webinar to learn the looks and techniques that make people view your email as befitting a vibrant community.
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Top 10 Free Accounting and Bookkeeping Apps for Small BusinessesYourLegal Accounting
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Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
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XO Communications: How Big Brands Use Social to Get People to Love U
1. How to Use Social Media to Get
Prospective Customers to Love You
Presented by Ronan Keane
Friday, February 21, 2014
2. XO Communications Services Portfolio
Internet connectivity and
intelligent networks.
Voice, collaboration and
communications.
Cloud computing, hosting
and IT services.
Internet Access
IP Flex
Enterprise Cloud
Ethernet Services
IP Flex with VPN
Cloud Drive
MPLS IP-VPN
SIP Trunking
Cloud Vault
VPLS
Enterprise SIP
Backup
Private Line
Hosted PBX
Colocation
Wavelength
Web/Audio
Conferencing
Web Hosting
Fixed Wireless Access
Faster application and
network performance.
Applications
Performance
Management
Network security and
data protection.
Hosted Security
Managed Security
Content Delivery
Networks
Hosted Exchange
Contact Center / IVR
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
2
3. The XO Network
One of the Industry’s Largest and Most Advanced IP Networks
Extensive Coverage
• 85 major metropolitan markets
across United States
• Global service delivery to 50+
countries on 5 continents
• 4,100 on-net buildings
• Ethernet access to hundreds of
thousands business locations
Robust Assets
• 100 Gbps Coast-to-Coast
• Tier 1 IP network
• Built using advanced IP and optical
technology from Ciena, Cisco,
Infinera and Juniper Networks
• 20,000 route mile inter-city miles
• 1 million metro fiber miles
• 50+ colocation facilities
• Fixed wireless spectrum in 80 major
metropolitan markets
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
3
4. About XO Communications
• Leading nationwide provider of data and IP
services
• Comprehensive portfolio of IP
communications, managed network and IT
services
• Headquartered in Herndon, VA
• More than 3,000 employees
• Annual revenues of more than $1.5B
• Focus on business, large enterprise and
wholesale customers
• Customers include more than 50% of the
Fortune 500
• Leading brands across major industries
• Major cable, content, mobile wireless and
domestic/global telecommunications
companies
Our Customers
Large Enterprise
Mid-Market
Wholesale
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
4
5. Today’s Agenda
1. Structure of Marketing at XO Communications
2. Objectives for XO’s Social Media
3. Social Media Accounts
4. Social Media Tools
5. Measuring and Tracking
6. Tools
7. Successes
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
5
6. Structure of Marketing at XO Communications
Social Media
Marketing Programs
•
•
•
•
•
•
•
•
Social Listening
Social Media Marketing
Corporate Brand Building
Social Lead Gen/advertising
AR/PR
Customer/Prospect Engaging
Corporate Blog
Sales Blogs
•
•
•
•
•
Content Creation
Lead Generation Programs
Campaign Management
Customer Loyalty
XO.Com
Product Marketing
• Positioning
• Sales Enablement
• Market Intelligence
Sales Teams
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
6
7. XO Communications is Active on These Platforms
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
7
8. XO’s “Followers” on LinkedIn
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
8
9. XO’s “Followers” on LinkedIn
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
9
10. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
10
11. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
YouTube.com
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
11
12. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
Blog.xo.com
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
12
13. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
Facebook.com
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
13
14. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
Twitter.com
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
14
15. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
LinkedIn Promoted Updates
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
15
16. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
Sponsored Tweets
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
16
17. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
Yammer.com
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
17
18. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
GaggleAMP.com
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
18
19. Objective’s for XO’s Social Media
Content | Engagement | Advertising | Employees
200+ XO Sales Blogs
Copyright 2013. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
19
20. Social Media Results in 2013
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
20
21. Social Media Results in 2013
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
21
22. Social Media Results in 2013
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
22
23. Social Media Results in 2013
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
23
24. Social Media Results in 2013
Copyright 2012. XO Communications, LLC. All rights reserved. XO, the XO design logo, and all related marks are registered trademarks of XO Communications.
24
Editor's Notes
Notes:Use this presentation to introduce XO Communications to existing customers as well as prospects. This presentation communicates XO Communications’ capabilities and our business strategy with a focus on delivering a superior customer experience. The presentation is designed to communicate the foundation of our brand. We differentiate ourselves by providing a superior customer experience that is based on the passionate commitment of our employees, our IP services expertise and the proven, reliable performance of our advanced network.
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to provide a high level overview of the XO network, including our IP network and metro/long haul transport networks.Notes:XO operates of one of the largest, most advanced IP networks in the world. In the U.S., we have #3 IP network; globally, our IP network is among the top 13. (Source: Renesys)Our network has extensive metro, nationwide and global coverage. Our network assets and coverage include:85 major metropolitan marketsService delivery to 50 countries on five continents19,000 route mile nationwide long haul fiber networkNearly one million metro fibers milesAnother key capability of our network is that we can connect your locations using a wide range of access technologies, from fiber and Ethernet over copper to fixed wireless.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide is meant to introduce XO’s services and how our service categories are mapped simply to meet customers’ key communications, network and IT services needs.Notes:Our comprehensive portfolio of data and IP-based services is designed to meet your key business needs, including:Connecting your key operations and locations, whether they are across town, across the country or around the globeManaging growth through services that can scale easilyAchieving cost savings with services that optimize network performance or hosted solutionsSimplifying the deployment and management of voice and network infrastructure through converged solutionsAttracting and retaining customers through robust contact center services that help your customers get the information and support they needSecuring you key data and information from outside threatsOur services portfolio is mapped your key needs and consists of:XO Connect: these are services that range from Internet connectivity to intelligent network servicesXO Unify: from VoIP and SIP trunking to hosted PBX and contact center serivcesXO Compute: cloud computing and web hostingXO Accelerate: services that help accelerate the performance of your applications, network and web siteXO Secure: services that secure your network and data
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.
Purpose:This slide provides a high level overview of XO.Notes:XO Communications is a leading communications company headquartered in Herndon, Virginia (a suburb of Washington, DC). We offer a comprehensive portfolio of IP communications, managed network and hosted IT services over one of the most advanced networks in the industry. Our extensive network reach enables us to most major cities across the United States and can connect your business to more than 50 countries around the world. XO is a large company, but not too large. We have approximately $1.5 billion in revenue and more than 3,200 employees nationwide. We believe our size means less bureaucracy, which means we can act and make decisions faster to support our customers better.We are focused only on businesses and wholesale customers. We feel that many of our larger competitors don’t have that focus because they have to compete in many markets, like residential, wireless, small business, medium-business, enterprise and wholesale markets. Our customers include many of the most recognized brands, and more than 50% of the Fortune 500 has entrusted their mission-critical communications and networks to XO. We support companies across many major verticals, including financial services, healthcare, media & entertainment, retail and telecommunications industries.This success is all possible because of what everyone at XO is most passionate about - providing the best customer experience in the industry.