The WVU Libraries Web Team -comprised of representatives from each individual library and library department at WVU -is faced with designing a library search box in an ever-changing ecosphere of catalogs, search resources, priorities, and online trends. To conduct research, the Web Team decided to take on the daunting task of designing, constructing, and administering a comprehensive higher-education libraries search box usability test in three tiers.

1. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
WVU Libraries Website
Survey Pt.1/3
WVU Libraries, 2016
1

2. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Introduction
The WVU Libraries Web Team - comprised of representatives from each
individual library and library department at WVU - is faced with
designing a library search box in an ever-changing ecosphere of
catalogs, search resources, priorities, and online trends.
To conduct research, the Web Team decided to take on the daunting
task of designing, constructing, and administering a comprehensive
higher-education libraries search box usability test in three tiers.
2

3. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Communication Strategy
 Tier 1 Usability Test - starting from the macrocosm of at least 1,000
of our users - faculty, staff, students, etc. – users would provide
information through a completely randomized Qualtrics survey.
 Tier 2 Usability Test – reduce testing down to at least 100 of our users
interacting with animated wireframes through intercepts.
 Tier 3 Usability Test – further reduce testing all the way to at least 10
users doing specific audio and video recorded usability testing, and
fully functional search boxes.
3

4. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Goals & Objectives
 Get information from our target users that inform refined usability testing
with interactive prototypes
 Determine top tasks for users, and top tasks for different target audiences
 Assess library assistance naming conventions
 Evaluate search box placements
 Enable users to provide insights on their search process
 Gauge multiple search box mechanism desirability for different target
audiences
 Survey preferred contact and information avenues
 Rank contact mechanisms for users and for different target audiences
 Allow users to provide feedback
4

5. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Messaging
All WVU faculty, staff, and students are eligible to win! Take the WVU
Libraries’ website survey, provide your email address, and be in the running
to win a tablet of your choice – Android, Apple, or Windows – worth up to
$500!
WVU Libraries will be giving away two $500 prizes to a random survey taker.
The survey should take less than 30 minutes. The questions focus on what
you visit the library website to do most often, as well as how we can make
the search box on our homepage easier to use.
You must provide your email address to be eligible to be entered in the
drawing. For WVU employees, the value of the prize may be a taxable
benefit. Library employees are not eligible to win.
5

6. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Tier 1 Questions
s6

7. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 1/17
7

8. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 2/17
8

9. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 3/17
9

10. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 4/17
10

11. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 5/17
11

12. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 6/17
12

13. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 7/17
13

14. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 8/17
14

15. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 9/17
15

16. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 10/17
16

17. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 11/17
17

18. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 12/17
18

19. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 13/17
19

20. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 14/17
20

21. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 15/17
21

22. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 16/17
22

23. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 17/17
23

24. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
User Results
1,856 Started / 1,325 Completed (71% Completion Rate)
s24

25. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 1:Q2/17
Users Responses
Clinical Faculty Member 5
Library Faculty / Staff Member 9
Administrator 13
Faculty Equivalent / Academic Professional 26
Faculty Member 57
Medicine Employee 60
Staff Member 140
Graduate Student 503
Undergraduate Student 1,043
Clinical Faculty Member
0%
Library Faculty /
Staff Member
1%
Administrator
1%
Faculty Equivalent /
Academic Professional
1%
Faculty Member
3%
Medicine Employee
3%
Staff Member
8%
Graduate Student
27%
Undergraduate Student
56%
25

26. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 2:Q1/17
Top Tasks Votes
Reserve a study room 636
Search for articles 490
Find a databse to ssearch 400
Find library hours 355
Find an open computer 322
Select the 5 tasks / resources (from the list below) that are
MOST IMPORTANT to you when considering products and
services at WVU Libraries.
26
71
29
30
490
185
243
292
400
152
275
138
71
110
38
41
193
41
189
138
55
71
156
15
52
16
68
253
75
47
636
335
136
60
25
119
208
38
23
36
43
6
10
18
16
9
3
29
17
14
21
64
32
26
20
21
50
36
50
18
22
19
17
7
64
28
103
72
45
17
246
71
13
55
133
45
54
229
322
61
5
21
53
39
59
29
51
15
82
0 100 200 300 400 500 600 700
Instant Message/Chat a question to a librarian
Find contact information for the Libraries.
Email the Libraries.
Search for articles.
Search for a specific known article.
Search for books, dvds, or other print/physical materials.
Search for materials on a specific topic.
Find a database to search.
Search in PubMed.
Search in EbscoHost.
Search in Academic Search Complete.
Search in Lexis Nexis Academic.
Search in JSTOR.
Search in CQ Researcher.
Search in PsycInfo.
Search in Google Scholar.
Search in CINAHL.
Access a specific known database.
Find a specific known eJournal.
Find borrowing (fines, loan periods, renewals, etc.) information.
Find items your professor has put on reserve at Access Services.
Find articles, book chapters, movies, or other materials your professor has put on eReserves.
Place items on course reserve at Access Services for your courses.
Place items on eReserve for your courses.
Report a problem with a database or other electronic resource.
Use the call numbers/locations page to determine where to find a book.
Find printing, scanning, or copying information (locations, prices, sizes, etc.).
Locate a research guide for a subject area.
Locate a research guide for a specific course.
Reserve a study room.
Find library hours.
Find hours for Eliza’s or DaVinci’s.
Find information about borrowing equipment (video cameras, digital voice recorders, etc.)
Find information about computers and laptops at the library.
Place an interlibrary loan request.
Get help with citations (APA, MLA, etc.)
Request a research consultation with a librarian.
Find information about library services for distance learners.
Find library events.
Read library news articles.
Read WVRHC news articles.
Read the Libraries’ twitter feed.
Link to the Libraries social media pages (Facebook, Twitter, Instagram, etc.)
Donate to the Libraries.
Find out how the Libraries support Open Access publishing.
Read Ex Libris, the Libraries’ Newsletter
Find accessibility information.
Find directions to the library.
Locate the contact information for a specific library employee.
Suggest a purchase (for a book or other resource) to the Libraries.
Visit a digital collection.
Find out about the Libraries’ collections.
Take the Libraries’ Plagiarism Tutorial.
Find information about courses offered by the Libraries.
Request library instruction for your course.
Get tips for designing research assignments
Get dates and times for library offered workshops (PubMed, RefWorks, etc.)
Find pricing and other information for poster printing.
Find resources for patents and trademarks
Find information about systems maintained by the Libraries.
Find information for Alumni.
Search alumni databases.
Find information for student veterans.
Submit a thesis or dissertation.
Identify and contact a subject librarian.
Renew books, dvds, or other materials.
Check your library account.
Pay a fine.
Find an obituary.
Locate primary sources.
Find images.
Access MDID.
Find videos.
Place an E-ZBorrow request.
Place a BookExpress+ request.
Use Refworks or Endnote.
Reserve a classroom.
Find an open computer.
Find out what software is on library computers.
Fill out a proxy form online to enable someone to check out materials on your card.
Locate library policies and procedures such as gifts, laptops, accessibility, etc.
Look for available jobs at the library.
Find information about services for distance learning/off campus/study abroad students or faculty.
Search for archives and manuscripts materials.
Search for digital photographs.
Obtain an article from a West Virginia newspaper.
Get information about programming in the Libraries
Locate a WVU service or personnel.

27. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 3:Q1/17
Users Responses Percentages
Ask A Librarian 569 41%
Help 219 16%
Contact Us 218 16%
Chat 203 14%
Support 115 8%
Ask Us 80 6%
Total 1,404 100%
Ask A Librarian
40%
Help
16%
Contact Us
16%
Chat
14%
Support
8%
Ask Us
6%
When you need assistance at WVU Libraries, which link
would you be more likely to click?
27

28. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 3:Q2/17
Which way would you be more likely to contact WVU
Libraries? Please rank the following in terms how
likely you are to use the service, wherein 1 is very
likely and 7 is unlikely.
0
50
100
150
200
250
300
350
400
450
500
Very Likely Likely Somewhat Likely NA Somewhat
Unlikely
Unlikely Very Unlikely
TotalResponses
Instant Messaging Send Email Telephone Call Text Messaging
In Person Website Form Social Media
28

29. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 3:Q3/17
In which of the following two pictures is the green box more
dominant?
Answer Responses Percentages
A 582 41%
B 428 30%
Both are equally dominant 359 26%
I think that... 35 2%
Total 1,404 100%
A
41%
B
30%
Both are equally dominant
26%
I think that...
3%
41% 30%
29

30. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 4:Q1-3/17
You are looking for the hours for Eliza’s Coffee Shop on the
website. Which tab would you choose to search for them?
You are working on a paper for your psychology class and your professor said you should
use PsycINFO, EbscoHost, or PubMed to search for articles. Which tab would you use to
search for PsycInfo, EbscoHost, or PubMed?
You need to find scholarly information
about climate change. Which tab would you
choose to search for “climate change”?
Check all that apply.
Answers Responses Percentages
Articles 28 2%
Books 9 1%
Databases 44 3%
eJournals 30 2%
DOI 49 3%
Site Search 1,255 89%
Total 1,415 100%
Answers Responses Percentages
Articles 110 8%
Books 28 2%
Databases 1,012 72%
eJournals 186 13%
DOI 21 1%
Site Search 58 4%
Total 1,415 100%
Articles
28%
Books
18%
Databases
21%
eJournals
22%
DOI
4%
Site Search
7%
Answers Responses
Articles 1,058
Books 662
Databases 766
eJournals 835
DOI 143
Site Search 254
30

31. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 5:Q1-3/17
You are working on a paper for English 102 about police militarization. In
which tab would you type “police militarization” to search for articles?
Check all that apply.
You missed your film class last week and need to find a copy of the movie Breakfast at
Tiffany’s from the library, so you can watch it before your test. Which tab would you use to
search for this film to see if you can check it out?
What would you expect to find when you search on the WorldCat tab? Check all that apply.
WorldCat
15%
Databases
31%Google
Scholar
39%
Site Search
15%
Answers Responses
WorldCat 373
Databases 749
Google Scholar 930
Site Search 355
Answers Responses Percentages
WorldCat 399 28%
Databases 277 20%
Google Scholar 112 8%
Site Search 631 44%
Total 1,419 100%
Articles
19%
Books
20%
Journals
19%
Film & Media
21%
Databases
12%
WVU Libraries
Information
9%
Answers Responses
Articles 765
Books 804
Journals 726
Film & Media 822
Databases 469
WVU Libraries Information 346
31

32. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 6:Q1-3/17
You have the DOI (digital object identifier, which is a serial code used to
uniquely identify objects-- it’s something you use in an APA citation in your
bibliography) of an article. Which tab would you use to search for it?
You are writing a paper about economics during the World War II era. Where would you
start searching for articles?
What would you expect to find when you search on the Catalog tab? Check all that apply.
Answers Responses Percentages
Catalog 548 39%
Databases 404 29%
Google Scholar 248 18%
Site Search 216 15%
Total 1,416 100%
Answers Responses Percentages
Catalog 166 12%
Databases 585 41%
Google Scholar 565 40%
Site Search 100 7%
Total 1,416 100%
Answers Responses
Articles 924
Books 1,029
Journals 967
Film & Media 772
Databases 477
WVU Libraries Information 363
Articles
20%
Books
23%
Journals
21%
Film & Media
17%
Databases
11%
WVU Libraries
Information
8%
32

33. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 7:Q1-2/17 Pretend this is the main search box on the library homepage. What would you expect the
links on the bottom to do?
Pretend this is the main search box on the library homepage. What would you expect to find when you search? Check all that apply.
Answers Responses Percentages
Change the search box to search with that specific search tool. 342 24%
Open a new tab to a different page for that search tool. 387 28%
Filter the search box results to results for that search tool. 300 21%
Go to a different page for that search tool. 377 27%
Total 1,406 100%
Answers Responses Percentages
Articles 1,154 82%
Books 1,078 77%
Videos 762 54%
Book chapters 679 48%
Journals 1,077 77%
eJournals 1,049 75%
Databases 1,029 73%
WVU Libraries Information 742 53%
Archival materials 803 57%
1,154
1,078
762
679
1,077 1,049 1,029
742
803
0
200
400
600
800
1,000
1,200
1,400
TotalResponses
33

34. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 8:Q1-2/17 Pretend this is the main search box on the library homepage. What would you expect the
links on the bottom to do?
What would you expect to see if you clicked on Articles?
Answers Responses
A menu of options to search like articles, books, databases, eJournals,
site search, etc.
559
Advanced search options for articles 347
Either a or b would make sense to me 494
I’d expect to see something else 20
Total 1,420
A menu of options to
search like articles,
books, databases,
eJournals, site search,
Advanced search
options for articles
25%
Either a or b would
make sense to me
35%
I’d expect to see something else
1%
Answers Responses Percentages
Change the search box to a help box. 190 13%
Open a new tab to a different page for contacting a librarian. 726 51%
Go to a different page to get help. 504 35%
Total 1,420 100%
34

35. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 9:Q1-2/17
You are looking for information about how to check out a laptop. Which
option would you choose to search for that information?
Your professor mentioned that there is a publication of great articles for teachers of English
as a Second Language. Which option would you choose from the menu to search for it?
Answers Responses
Articles 723
Books 87
Databases 215
DOI 31
eJournals 267
Site Search 88
Total 1,411
Articles
52%
Books
6%
Databases
15%
DOI
2%
eJournals
19%
Site Search
6%
Answers Responses Percentages
Articles 44 3%
Books 29 2%
Databases 87 6%
DOI 125 9%
eJournals 30 2%
Site Search 1,096 78%
Total 1,411 100%
35

36. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 10:Q1-2/17
You want to find out if the library has the newest Jack Reacher book by Lee
Child. Which option would you choose to search for this book?
You heard the library subscribes to Ancestry.com. Which option would you choose before
searching for it?
Answers Responses Percentages
WorldCat 115 8%
Databases 465 33%
Google Scholar 119 8%
Site Search 714 51%
Total 1,413 100%
WorldCat
27%
Databases
23%
Google Scholar
9%
Site Search
41%
Answers Responses
WorldCat 381
Databases 327
Google Scholar 124
Site Search 581
Total 1,413
36

37. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 11/17
Describe the above search box image by checking any number of the following 28 words:
Answer Responses
Easy to use 722
Straight Forward 706
Useful 637
Understandable 585
Simplistic 568
Clean 550
Helpful 527
Familiar 463
Time-Saving 366
Expected 292
Predictable 262
Comprehensive 242
Appealing 241
Intuitive 215
Dated 166
Old 162
Customizable 154
Impersonal 86
Confusing 75
Busy 71
Complex 70
Time-consuming 60
Unpredictable 51
Frustrating 48
Annoying 46
Too Technical 40
Intimidating 39
Inspiring 34
37

38. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 12/17
Describe the above search box image by checking any number of the following 28 words:
Answer Responses
Easy to use 625
Straight Forward 619
Simplistic 585
Clean 535
Useful 512
Understandable 479
Helpful 391
Familiar 360
Time-Saving 285
Expected 238
Predictable 225
Dated 191
Old 180
Appealing 174
Intuitive 160
Confusing 150
Comprehensive 149
Impersonal 107
Customizable 97
Annoying 79
Frustrating 73
Unpredictable 71
Time-consuming 66
Complex 65
Too Technical 56
Intimidating 49
Busy 33
Inspiring 28
38

39. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 13/17
Describe the above search box image by checking any number of the following 28 words:
Answer Responses
Simplistic 587
Easy to use 525
Straight Forward 508
Clean 443
Useful 413
Understandable 383
Helpful 326
Familiar 311
Old 257
Confusing 253
Dated 247
Expected 238
Time-Saving 221
Predictable 200
Unpredictable 161
Impersonal 160
Appealing 138
Intuitive 135
Comprehensive 133
Annoying 126
Frustrating 104
Customizable 79
Time-consuming 71
Complex 71
Too Technical 39
Intimidating 37
Busy 30
Inspiring 17
39

40. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 14/17
Describe the above search box image by checking any number of the following 28 words:
Answer Responses
Useful 657
Helpful 590
Easy to use 588
Straight Forward 540
Understandable 497
Customizable 414
Time-Saving 395
Comprehensive 357
Simplistic 350
Clean 335
Familiar 295
Appealing 226
Complex 215
Intuitive 191
Expected 190
Busy 179
Predictable 175
Time-consuming 124
Old 123
Confusing 120
Dated 119
Too Technical 107
Annoying 103
Intimidating 103
Frustrating 78
Impersonal 56
Inspiring 35
Unpredictable 35
40

41. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 15/17
Describe the above search box image by checking any number of the following 28 words:
Answer Responses
Easy to use 686
Straight Forward 652
Useful 584
Simplistic 573
Helpful 540
Clean 528
Understandable 525
Familiar 360
Time-Saving 338
Appealing 281
Expected 233
Intuitive 194
Predictable 177
Comprehensive 171
Old 161
Customizable 152
Dated 143
Impersonal 85
Confusing 80
Annoying 68
Unpredictable 66
Frustrating 60
Complex 51
Time-consuming 47
Busy 43
Too Technical 35
Intimidating 34
Inspiring 23
41

42. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 16:Q1/17 Please rank the following in terms of which search box you would be more likely to use to
search for loan periods and limits, wherein 1 is very likely and 4 is unlikely.
0
100
200
300
400
500
600
700
Very Likely Likely Maybe Unlikely
TotalResponses
A B C D
42

43. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 16:Q2/17
Please rank the following in terms of which search box you would be more likely to use to
find an article on 17-year cicadas, wherein 1 is very likely and 4 is unlikely.
0
100
200
300
400
500
600
700
Very Likely Likely Maybe Unlikely
TotalResponses
A B C D
43

44. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 16:Q3/17 Please rank the following in terms of which search box you would be more likely to use to
research ancient Greek pottery, wherein 1 is very likely and 4 is unlikely.
0
50
100
150
200
250
300
350
400
450
Very Likely Likely Maybe Unlikely
TotalResponses
A B C D
44

45. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Target Audience Results
s45

46. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Target Audiences
 Primary Target Audience
(73% / 107,062 students per month) WVU undergraduate students who are 48% female or 52%
male, are primarily Caucasian, African American, Hispanic, or Asian in ethnicity, are United States
citizens or are international students, are 21 years in their average age, and are 49% from the
state of West Virginia or 51% from other United States, territories, or countries.
 Secondary Target Audience
(19% / 27,865 students per month) WVU graduate students who 41% male or 59% female, are
83% US citizens, 14% nonimmigrants mostly from India or the People’s Republic of China, and are
31 years in their average age.
 Tertiary Target Audience
(8% / 11,733 students per month) WVU administration, faculty, staff, and Morgantown, West
Virginia community members.
46

47. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 2/17
47
1st 2nd 3rd 4th 5th
Primary
Target
Audience
Reserve a
Study
room
Find an
Open
Computer
Find a
Database
to Search
Search for
Articles
Find
Library
Hours
Secondary
Target
Audience
Search for
Articles
Reserve a
Study
room
Find a
Database
to Search
Search for
Materials
on a
Specific
Topic
Search
EbscoHost
Tertiary
Target
Audience
Search for
Articles
Search for
Books,
DVDs, or
Other
Print/
Physical
Materials
Find a
Database
to Search
Search for
a Specific
Known
Article
Find
Library
Hours
Select the 5 tasks / resources (from the list below) that are MOST
IMPORTANT to you when considering products and services at
WVU Libraries. Reserve a
Study Room
Find an Open
Computer
Search for
Articles
Find a
Database to
Search
Find Library
Hours
Search for
Specific
Materials /
Specific Articles
Search
EbscoHost
Search for Books,
DVDs, or Other Print/
Physical Materials

48. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 3:Q1/17
48
When you need assistance at WVU Libraries, which link would you
be more likely to click?
Primary Target
Audience
Secondary Target
Audience
Tertiary Target
Audience
Contact Us 109 65 44
Ask A Librarian 327 160 82
Help 124 64 31
Support 66 28 21
Chat 104 69 30
Ask Us 40 23 17
0
100
200
300
400
500
600
Contact Us Ask A Librarian Help Support Chat Ask Us
Primary Target Audience Secondary Target Audience Tertiary Target Audience

49. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 3:Q2/17
49
Which way would you be more likely to contact WVU Libraries?
Please rank the following in terms how likely you are to use the
service, wherein 1 is very likely and 7 is unlikely. In Person
Send Email
Instant
Message
Telephone Call
First Choice Second Choice Third Choice
Primary
Target
Audience
In Person Send Email
Instant
Message
Secondary
Target
Audience
Send Email In Person
Instant
Message
Tertiary
Target
Audience
Send Email
Telephone
Call
Instant
Message

50. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 5:Q1 & 3/17
50
You need to find scholarly information about climate change. Which tab would you choose
to search for “climate change”? Check all that apply.
What would you expect to find when you search on the WorldCat tab? Check all that apply.
First Second Third
Primary Target
Audience
Google Scholar Databases Site Search
Secondary Target
Audience
Google Scholar Databases WorldCat
Tertiary Target
Audience
Google Scholar Databases WorldCat
First Choice Second Choice Third Choice
Primary Target
Audience
Film & Media Articles Books
Secondary Target
Audience
Books Film & Media Articles
Tertiary Target
Audience
Books Film & Media Articles

51. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 11/17
51
Describe the above search box image by checking any number
of the following 28 words:
Simplistic
Easy to use
Straight
Forward
Useful
Understandable Clean
1st Word 2nd Word 3rd Word 4th Word 5th Word
Primary
Target
Audience
Easy to use
Straight
Forward
Useful Understandable Simplistic
Secondary
Target
Audience
Easy to use
Straight
Forward
Useful Clean Simplistic
Tertiary
Target
Audience
Straight
Forward
Easy to use Useful Understandable Clean

52. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 12/17
52
Describe the above search box image by checking any number
of the following 28 words:
Useful
Easy to use
Straight
Forward
Simplistic
Understandable
Clean
1st Word 2nd Word 3rd Word 4th Word 5th Word
Primary
Target
Audience
Easy to use
Straight
Forward
Useful Understandable Simplistic
Secondary
Target
Audience
Straight
Forward
Easy to use Simplistic Clean Useful
Tertiary
Target
Audience
Easy to use
Straight
Forward
Clean Simplistic Understandable

53. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 13/17
53
Describe the above search box image by checking any number
of the following 28 words:
Simplistic
Easy to use
Straight Forward
Clean
Useful
1st Word 2nd Word 3rd Word 4th Word 5th Word
Primary
Target
Audience
Simplistic Easy to ues
Straight
Forward
Clean Useful
Secondary
Target
Audience
Simplistic Easy to use
Straight
Forward
Clean Useful
Tertiary
Target
Audience
Straight
Forward
Simplistic Easy to use Clean Useful

54. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 14/17
54
Describe the above search box image by checking any number
of the following 28 words:
Understandable
Straight Forward
Easy to use
Helpful
Useful
Time-Saving
1st Word 2nd Word 3rd Word 4th Word 5th Word
Primary
Target
Audience
Useful Helpful Easy to use
Straight
Forward
Understandable
Secondary
Target
Audience
Easy to Use Helpful
Straight
Forward
Understandable Time-Saving
Tertiary
Target
Audience
Easy to use Useful Helpful
Straight
Forward
Understandable

55. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 15/17
55
Describe the above search box image by checking any number
of the following 28 words:
Simplistic
Helpful
Easy to use
Straight
Forward
Useful
Clean
Understandable
1st Word 2nd Word 3rd Word 4th Word 5th Word
Primary
Target
Audience
Easy to use
Straight
Forward
Useful Simplistic Helpful
Secondary
Target
Audience
Easy to use
Straight
Forward
Simplistic Useful Clean
Tertiary
Target
Audience
Straight
Forward
Easy to use Understandable Clean Useful

56. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
Section 16/17
56
Please rank the following in terms of which search box you
would be more likely to use to search for loan periods and
limits, wherein 1 is very likely and 4 is unlikely.
Please rank the following in terms of which search box you
would be more likely to use to find an article on 17-year
cicadas, wherein 1 is very likely and 4 is unlikely.
Please rank the following in terms of which search box you
would be more likely to use to research ancient Greek
pottery, wherein 1 is very likely and 4 is unlikely.
Primary
Target
Audience
D C D
Secondary
Target
Audience
D C D
Tertiary
Target
Audience
B C A

57. WVU Libraries 2016 Website Survey: 04/1/2016 – 04/15/2016
The End
s57