The Integration Summit 2019 focused on optimizing API value and emphasized the importance of aligning API strategy with customer needs. It addressed challenges such as understanding usage patterns and ensuring sustainability through ongoing change and community involvement. The presentation underscored that poor strategy can lead to limited success, highlighting key considerations for effective API management.

1. INTEGRATION SUMMIT 2019
Beyond API Strategy
Achieving API Value Optimisation
Presented by: Matt Lewis – Capability Wise Pty. Ltd.
INTEGRATION

2. INTEGRATION SUMMIT 2019
About Us
Consulting
Services
Technology
Services
• Digital Strategy & Planning
• Standards Adoption
• Enterprise Agility
• User Centred Design &
Process Re-invention
• Integration
• APIs
• Blockchain

3. INTEGRATION SUMMIT 2019
• Death by Strategy
• A Product Management Approach to APIs
• Why are we doing this?
• What do our customers need?
• What is our go to market strategy?
• Key Question - How do we generate value for our
customers?
APIs + Poor Strategy = Limited Success

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• Why isn’t anyone using my API?
• Why is everyone using my API on Friday at 5pm?
• Security, risk and other lovely things..
You open the API Flood Gates… and then:

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You open the API Flood Gates… and then:
Understand the Customer Journey
Understand the Digital Supply Chain
Before

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• 1.0 is never the end!
• Establishing sustainable capability
• Skills, capacity, productivity
• Sustainable platform
• Feedback Loops, triage and responsive resolution
Prepare for ongoing change

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• Observability
• Community
• Co-design
Expect the unexpected (and don’t miss it…)

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Questions

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Contact Us
Come and chat with me throughout the day,
or
Email me at:
matt@capabilitywise.com.au

10. INTEGRATION SUMMIT 2019
THANK YOU
wso2.com