1) The document summarizes a workshop on cross-cultural communication given by Rosetta Eun Ryong Lee. 2) It includes the agenda which covers topics like cultural norms, power dynamics, and communication skills. 3) Exercises are described to help participants experience challenges in cross-cultural communication first hand, along with debrief discussions.

1. WSAME Workshop March 2009 Rosetta Eun Ryong Lee What I Said and What I Meant: Cross Cultural Communication Rosetta Eun Ryong Lee

6. Debrief: Yin-Yang Telephone Rosetta Eun Ryong Lee

7. Break Rosetta Eun Ryong Lee

11. Debrief: Nonverbal Violations Cultural Value Differences (Milton and Janet Bennett), Rosetta Lee, Non-Verbal Communication Across Cultures, Adapted from Erica Hagen and Rebecca McDaniel Rosetta Eun Ryong Lee

13. Lunch Rosetta Eun Ryong Lee

15. Exercise : Whispers Rosetta Lee, Adapted from “Double Talk,” Thiagi.com Rosetta Eun Ryong Lee

19. Debrief: Whispers Rosetta Eun Ryong Lee

20. Break Rosetta Eun Ryong Lee

22. Developmental Model of Intercultural Sensitivity (DMIS) Schematic Continuum of Cross-Cultural Fluency and Competence Rosetta Eun Ryong Lee

24. Berlow’s Communication Model Rosetta Eun Ryong Lee

28. Final Questions or Comments? Rosetta Eun Ryong Lee