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Frequency Percent
Total 4,701 100.0%
Everyday 2,115 45.0%
W&S online market research is one of the top online market research
service provider in Vietnam. Since 2011, we established our actively
managed panel "Vinaresearch" and it has reached the number of over
120,000 members since July, 2013.
This publication sub-panel is based on Single-choice and Multi-choice question types with a total of 4,701 respondents from
Vinaresearch Panel. Statistical result includes tables in following content:
1. Frequency of visiting online shopping websites
2. Frequency of shopping online
3. Considerations when shopping online
4. Products purchased most often
5. Online shopping websites visited
1. Frequency of visiting online shopping websites [SA] (n=4,701)
ONLINE SHOPPING SUB-PANEL (July 2013)
Everyday 2,115 45.0%
5 - 6 times / week 909 19.3%
3 - 4 times / week 920 19.6%
1 - 2 times / week 569 12.1%
2 - 3 times / month 160 3.4%
Once per month 28 0.6%
2. Frequency of shopping online [SA] (n=4,701)
Frequency Percent
Total 4,701 100.0%
Very often 439 9.3%
Often 1,293 27.5%
Occasionally 2,969 63.2%
Frequency Percent
Total 4,701 100.0%
Home delivery 3,149 67.0%
Variety of products 2,627 55.9%
Saving time 2,461 52.4%
Cheap price 2,345 49.9%
Simple purchasing process 2,093 44.5%
Many attractive promotions 1,701 36.2%
Free delivery 1,694 36.0%
Prestigious website 1,622 34.5%
Variety of payment method 1,601 34.1%
Friends's recommendation 1,402 29.8%
Some products are only sold online 1,152 24.5%
Good product's quality 997 21.2%
Fast delivery 876 18.6%
Be able to return and exchange 789 16.8%
Want to try a new method of purchase 714 15.2%
Many online advertisements 695 14.8%
Sales staff is friendly 404 8.6%
Sales staff is professianal 251 5.3%
Follow others 90 1.9%
Others 7 0.1%
3. Considerations when shopping online [MA] (n=4,701)
Others 7 0.1%
Frequency Percent
Total 4,701 100.0%
Clothing 3,286 69.9%
Shoes - Footwear 2,055 43.7%
Handbags & Fashion Accessories 1,588 33.8%
Books - CD - Culture Products 1,292 27.5%
Cosmetics - Beauty 1,268 27.0%
Computers - Components 1,249 26.6%
Backpacks & Travel Accessories 1,186 25.2%
Mobile phone 1,172 24.9%
Travel - Hotels 943 20.1%
Food & Beverage 935 19.9%
Furniture - Kitchen Appliances 883 18.8%
Watches 791 16.8%
Products for babies, kids & toys 776 16.5%
Sports & Leisure 706 15.0%
Camera - Camcorder 533 11.3%
Plants - Pets 166 3.5%
Cars - Motorcycles - Bicycles 108 2.3%
Others 24 0.5%
4. Products purchased most often [MA] (n=4,701)
Websites visited in
recent 3 months
Websites visited
most often
[MA] [SA]
4,701 4,701
100.0% 100.0%
1,209 583
25.7% 12.4%
1,107 613
23.5% 13.0%
1,027 491
21.8% 10.4%
894 494
19.0% 10.5%
830 417
17.7% 8.9%
801 348
17.0% 7.4%
646 280
13.7% 6.0%
644 349
13.7% 7.4%
Muare.vn
Zalora.vn
5giay.com
Total
123mua.vn
Lazada.vn
Vatgia.com
5. Online shopping websites visited (n=4,701)
Social network sites
Enbac.com
13.7% 7.4%
408 124
8.7% 2.6%
317 82
6.7% 1.7%
306 113
6.5% 2.4%
208 73
4.4% 1.6%
135 60
2.9% 1.3%
134 77
2.9% 1.6%
69 20
1.5% 0.4%
60 18
1.3% 0.4%
24 9
0.5% 0.2%
20 3
0.4% 0.1%
18 4
0.4% 0.1%
464 98
9.9% 2.1%
445
9.5%
25h.vn
1001shoppings.com
Muaban.net
Scj.vn
Dokhuyenmai.com
Muabanhangngay.com
Webmuaban.vn
Megabuy.com.vn
Chodientu.vn
Rongbay.com
Ebay.com
Others
Do not have most often buying websites
1. Age (n=4,701) 2. Gender (n=4,701)
3. Monthly household income (n=4,701)
49.1
50.9
Male
Female
Respondent's Profile
6.4
43.2
27.3
14.3
4.2 2.9 1.6
16 -19
years old
20-24
years old
25-29
years old
30-34
years old
35-39
years old
40-49
years old
50 years
old and
over
1.1
25.4
18.7 20.0
13.1
6.8 5.4
3.4 2.5 3.5
Unit: %
Unit: %
Unit: %
W&S Company Limited
Address: Floor 10, 40 Pham Ngoc Thach St., District 3, HCMC.
Office phone: +84 8 38 223 215 Fax: +84 8 38 223 216
E-mail: info@vinaresearch.jp
http://vinaresearch.jp/
CONTACT INFORMATION
The copyright of this report belongs to W&S Company Limited. The results (anlyzing, wording, data, tables and
graphs) of this survey can be publicly used, but must be cited and sourced from W&S Company Limited (also
include its website address http://vinaresearch.jp).
Under 5
millions VND
5-7 milions
VND
7-10 millions
VND
10-15
millions VND
15-20
millions VND
20-25
millions VND
25-30
millions VND
30-40
millions VND
40-50
millions VND
Over 50
millions VND

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W&S Report shopping online sub-panel_072013

  • 1. Frequency Percent Total 4,701 100.0% Everyday 2,115 45.0% W&S online market research is one of the top online market research service provider in Vietnam. Since 2011, we established our actively managed panel "Vinaresearch" and it has reached the number of over 120,000 members since July, 2013. This publication sub-panel is based on Single-choice and Multi-choice question types with a total of 4,701 respondents from Vinaresearch Panel. Statistical result includes tables in following content: 1. Frequency of visiting online shopping websites 2. Frequency of shopping online 3. Considerations when shopping online 4. Products purchased most often 5. Online shopping websites visited 1. Frequency of visiting online shopping websites [SA] (n=4,701) ONLINE SHOPPING SUB-PANEL (July 2013) Everyday 2,115 45.0% 5 - 6 times / week 909 19.3% 3 - 4 times / week 920 19.6% 1 - 2 times / week 569 12.1% 2 - 3 times / month 160 3.4% Once per month 28 0.6% 2. Frequency of shopping online [SA] (n=4,701) Frequency Percent Total 4,701 100.0% Very often 439 9.3% Often 1,293 27.5% Occasionally 2,969 63.2%
  • 2. Frequency Percent Total 4,701 100.0% Home delivery 3,149 67.0% Variety of products 2,627 55.9% Saving time 2,461 52.4% Cheap price 2,345 49.9% Simple purchasing process 2,093 44.5% Many attractive promotions 1,701 36.2% Free delivery 1,694 36.0% Prestigious website 1,622 34.5% Variety of payment method 1,601 34.1% Friends's recommendation 1,402 29.8% Some products are only sold online 1,152 24.5% Good product's quality 997 21.2% Fast delivery 876 18.6% Be able to return and exchange 789 16.8% Want to try a new method of purchase 714 15.2% Many online advertisements 695 14.8% Sales staff is friendly 404 8.6% Sales staff is professianal 251 5.3% Follow others 90 1.9% Others 7 0.1% 3. Considerations when shopping online [MA] (n=4,701) Others 7 0.1% Frequency Percent Total 4,701 100.0% Clothing 3,286 69.9% Shoes - Footwear 2,055 43.7% Handbags & Fashion Accessories 1,588 33.8% Books - CD - Culture Products 1,292 27.5% Cosmetics - Beauty 1,268 27.0% Computers - Components 1,249 26.6% Backpacks & Travel Accessories 1,186 25.2% Mobile phone 1,172 24.9% Travel - Hotels 943 20.1% Food & Beverage 935 19.9% Furniture - Kitchen Appliances 883 18.8% Watches 791 16.8% Products for babies, kids & toys 776 16.5% Sports & Leisure 706 15.0% Camera - Camcorder 533 11.3% Plants - Pets 166 3.5% Cars - Motorcycles - Bicycles 108 2.3% Others 24 0.5% 4. Products purchased most often [MA] (n=4,701)
  • 3. Websites visited in recent 3 months Websites visited most often [MA] [SA] 4,701 4,701 100.0% 100.0% 1,209 583 25.7% 12.4% 1,107 613 23.5% 13.0% 1,027 491 21.8% 10.4% 894 494 19.0% 10.5% 830 417 17.7% 8.9% 801 348 17.0% 7.4% 646 280 13.7% 6.0% 644 349 13.7% 7.4% Muare.vn Zalora.vn 5giay.com Total 123mua.vn Lazada.vn Vatgia.com 5. Online shopping websites visited (n=4,701) Social network sites Enbac.com 13.7% 7.4% 408 124 8.7% 2.6% 317 82 6.7% 1.7% 306 113 6.5% 2.4% 208 73 4.4% 1.6% 135 60 2.9% 1.3% 134 77 2.9% 1.6% 69 20 1.5% 0.4% 60 18 1.3% 0.4% 24 9 0.5% 0.2% 20 3 0.4% 0.1% 18 4 0.4% 0.1% 464 98 9.9% 2.1% 445 9.5% 25h.vn 1001shoppings.com Muaban.net Scj.vn Dokhuyenmai.com Muabanhangngay.com Webmuaban.vn Megabuy.com.vn Chodientu.vn Rongbay.com Ebay.com Others Do not have most often buying websites
  • 4. 1. Age (n=4,701) 2. Gender (n=4,701) 3. Monthly household income (n=4,701) 49.1 50.9 Male Female Respondent's Profile 6.4 43.2 27.3 14.3 4.2 2.9 1.6 16 -19 years old 20-24 years old 25-29 years old 30-34 years old 35-39 years old 40-49 years old 50 years old and over 1.1 25.4 18.7 20.0 13.1 6.8 5.4 3.4 2.5 3.5 Unit: % Unit: % Unit: % W&S Company Limited Address: Floor 10, 40 Pham Ngoc Thach St., District 3, HCMC. Office phone: +84 8 38 223 215 Fax: +84 8 38 223 216 E-mail: info@vinaresearch.jp http://vinaresearch.jp/ CONTACT INFORMATION The copyright of this report belongs to W&S Company Limited. The results (anlyzing, wording, data, tables and graphs) of this survey can be publicly used, but must be cited and sourced from W&S Company Limited (also include its website address http://vinaresearch.jp). Under 5 millions VND 5-7 milions VND 7-10 millions VND 10-15 millions VND 15-20 millions VND 20-25 millions VND 25-30 millions VND 30-40 millions VND 40-50 millions VND Over 50 millions VND