1. World Micro
Customer Portal Overview
World Micro is an Electronics and Aerospace Distributor, a Materials
Management Company solving difficult supply chain issues, and now
has become a recognized expert on Counterfeit Detection techniques
speaking regularly at industry events on a global basis.

2. How We Go To Market
• Electronic Components (EC) – Independent Distribution Model,
Sourcing Arbitrage, Value-Add Services and Counterfeit Protection
• Embedded Computing (EMBC) – Authorized Distribution and
Sourcing Model
• Aerospace Industry Focus – Hardware and Electronics Sourcing, and
Pricing Arbitrage
• Medical Industry Focus – Authorized Distribution (EC and EMBC),
Authorized Service Offerings, Independent Distribution
• Market Intelligence – Silicon Expert integration and experience,
now engineering support
• Materials Management – New focus developing starting with the
Customer Portal, Watchdog Monitoring, iTurns Inventory Analysis
software tool and EOL Solutions Software Suite – NIMS and EOL
Manager
Strategic approaches World Micro currently incorporates

3. How We Go To Market
• Customer Portal – Phase 1 (currently available)
• Watchdog Monitoring – Phase 2 (starting development)
• iTurns Inventory Analysis Software – Phase 2
• EOL Solutions Software Suite – Phase 2
 NIMS – Phase 1 currently available and a Phase 2 version
 EOL Monitor – Phase 3
Materials Management Approach >>
The tag line, “We solve difficult supply chain issues at every stage of the
product life cycle” came from years of experience gained just trying to help
our customers solve their problems. This approach is designed to provide a
suite of world-class services to meet the needs we see targeting key personnel
such as Purchasing, Operations, Supply Chain and Inventory Managers.
What does it incorporate?
Suite of Service Offerings we have now or will be developing:

4. How We Go To Market
• Customer Portal – Phase 1 currently available
Materials Management Approach >>
Next we will discuss the Customer Portal…a nickname it has inherited. If
anyone has a better name we can give it…please let us know.
The goal of this training is to help you understand what it is and how the main
features work together to grow our business, and better serve our Customers.
World Micro’s Customer Portal
Customer Portal:

5. World Micro Customer Portal >>
An Online Tool that provides our Customers with helpful account information,
and the ability to manage consigned inventory and RFQ’s.
What Is It?
Goals and Purpose of the Portal:
• To Win New Consignment Customers - an added value proposition
• To enable our Consignment Customers to invite their existing
Network of Suppliers to use the Portal to help them manage their
consigned inventory, becoming new Customers for World Micro
• To Increase RFQs and business with our Customers through a
convenient online RFQ Management tool
• Provide our Customer’s a convenient Online tool to help them
manage their accounts.

6. World Micro Customer Portal >>
Again, it is an Online Tool that provides our Customers with helpful account
information, and the ability to manage consigned inventory and RFQ’s.
What Services Does It Provide Our Customers?
Basic Features:
• Account Information
• Consigned Inventory Management Tool
• RFQ Management Tool

8. World Micro Customer Portal >>
The Portal enables our Customers the ability to add and edit account and
contact information, receive reports on order activity and history and shipping
information.
Account Information
Specific Account Information Available:
• Account Address, Shipping Locations, Contact Information, and
who receives email correspondence from/to World Micro
• Sales Order History with key information available
• Recent Shipments and Tracking Numbers
• Current Backlog information
• Customer Service and Account Managers contact information

9. World Micro Customer Portal >>
The Portal enables our Customers the ability to search and locate consigned
inventory located at World Micro facilities, and recall or have someone in their
network purchase the inventory.
Consigned Inventory Management Tool
Specific Consigned Inventory Features:
• See and search all inventory consigned to World Micro

11. World Micro Customer Portal >>
The Portal enables our Customers the ability to search and locate consigned
inventory located at World Micro facilities, and recall or have someone in their
network purchase the inventory.
Consigned Inventory Management Tool
Specific Consigned Inventory Features:
• See and search all inventory consigned to World Micro
• Recall any part(s) by simply clicking on the Recall button to have
World Micro return the inventory back to the Customer

14. World Micro Customer Portal >>
The Portal enables our Customers the ability to search and locate consigned
inventory located at World Micro facilities, and recall or have someone in their
network purchase the inventory.
Consigned Inventory Management Tool
Specific Consigned Inventory Features:
• See and search all inventory consigned to World Micro
• Recall any part(s) by simply clicking on the Recall button to have
World Micro return the inventory back to the Customer
• Consigned Inventory may be seen by any company the customer
approves, who may then purchase the inventory from World
Micro by simply clicking on the Purchase Button

15. Networked Inventory Management
System - (NIMS)
Customer Online Portal
OEM Excess Inventory
OEM Consigned Inventory
OEM Production Inventory
CM Excess Inventory
WM and Global Inventory
Materials Management – Online Inventory Balancing
NIMS gives an OEM the ability to balance Inventory between a network of
facilities, divisions, subsidiaries and CMs…on a Global basis.
Each network member is able to view all OEM Customer Owned Inventory
(COI) at every location in the network:
Benefits:
• Preserves Capital and Reduces
Costs - Use Excess/Consigned
Inventory for current
requirements
• Risk Mitigation – reduces open
market spend and exposure
• Profit on Higher Margin Open
Market Sales for Hot Parts
• Pro-Active vs. Reactive Solution
to Excess Inventory issues
Quality Has No Finish Line

17. World Micro Customer Portal >>
The Portal enables our Customers the ability to search and locate consigned
inventory located at World Micro facilities, and recall or have someone in their
network purchase the inventory.
Consigned Inventory Management Tool
Specific Consigned Inventory Features:
• See and search all inventory consigned to World Micro
• Recall any part(s) by simply clicking on the Recall button to have
World Micro return the inventory back to the Customer
• Consigned Inventory may be enabled to be seen by any company
the customer approves, who may then purchase the inventory
from World Micro by simply clicking on the Purchase Button
• Provides a Consigned Inventory Sales Report feature that allows
the customer to see all sales and revenue sharing activity

18. World Micro Customer Portal >>
The Portal enables our Customers the ability to search and locate consigned
inventory located at World Micro facilities, and recall or have someone in their
network purchase the inventory.
Consigned Inventory Management Tool
Specific Consigned Inventory Features:
• See and search all inventory consigned to World Micro
• Recall any part(s) by simply clicking on the Recall button to have
World Micro return the inventory back to the Customer
• Consigned Inventory may be enabled to be seen by any company
the customer approves, who may then purchase the inventory
from World Micro by simply clicking on the Purchase Button
• Provides a Consigned Inventory Sales Report feature that allows
the customer to see all sales and revenue sharing activity

19. World Micro Customer Portal >>
The Portal enables our Customers the ability to input, manage and monitor all
RFQs with World Micro.
RFQ Management Tool
Specific Consigned Inventory Features:
• Initiate an RFQ with World Micro by individual part # or multiple
parts using an Excel template

21. World Micro Customer Portal >>
The Portal enables our Customers the ability to input, manage and monitor all
RFQs with World Micro.
RFQ Management Tool
Specific Consigned Inventory Features:
• Initiate a RFQ with World Micro by an individual part or with an
Excel template
• Manage all RFQs through a RFQ Summary Report page by Part #

23. World Micro Customer Portal >>
The Portal enables our Customers the ability to input, manage and monitor all
RFQs with World Micro.
RFQ Management Tool
Specific Consigned Inventory Features:
• Initiate a RFQ with World Micro by an individual part or with an
Excel template
• Manage all RFQs through a RFQ Summary Report page by Part #
• Customer can review actual quote details

25. World Micro Customer Portal >>
The Portal enables our Customers the ability to input, manage and monitor all
RFQs with World Micro.
RFQ Management Tool
Specific Consigned Inventory Features:
• Initiate a RFQ with World Micro by an individual part or with an
Excel template
• Manage all RFQs through a RFQ Summary Report page by Part #
• Customer can review actual quote details by Part #
• Customer can review a specific summary and details of an RFQ

27. World Micro Customer Portal >>
The Portal enables our Customers the ability to input, manage and monitor all
RFQs with World Micro.
RFQ Management Tool
Specific Consigned Inventory Features:
• Initiate a RFQ with World Micro by an individual part or with an
Excel template
• Manage all RFQs through a RFQ Summary Report page by Part #
• Customer can review actual quote details by Part #
• Customer can review a specific summary and details of an RFQ
• Salesperson can login to their own account management site and
view all RFQs and Quote status of Customers assigned to them

29. World Micro Customer Portal >>
The Portal enables our Customers the ability to input, manage and monitor all
RFQs with World Micro.
RFQ Management Tool
Specific Consigned Inventory Features:
• Initiate a RFQ with World Micro by an individual part or with an
Excel template
• Manage all RFQs through a RFQ Summary Report page by Part #
• Customer can review actual quote details by Part #
• Customer can review a specific summary and details of an RFQ
• Salesperson can login to their own account management site and
view all RFQs and Quote status of Customers assigned to them
• Salesperson can quote any RFQ through the Portal and a formal
quote is automatically generated and emailed to the Customer

31. World Micro Customer Portal >>
The Portal is an Online Tool that provides our Customers with helpful account
information, and the ability to manage consigned inventory and RFQ’s.
In Summary:
• Customer Portal – Phase 1 currently available
• Watchdog Monitoring – Phase 2
• iTurns Inventory Analysis Software – Phase 2
• EOL Solutions Software Suite – Phase 2
 NIMS – Phase 1 currently available and a Phase 2 version
 EOL Monitor – Phase 3
The Portal is part of our overall strategic Materials Management Approach: