1. Workshop V
Enhancing Workplace Safety
Through People …
Applying the Team Activity Plan
Concept
Tuesday, March 27, 2012
3:30 p.m. to 4:45 p.m.
2. Biographical Information
Deidre L. Tate, Process Safety Specialist
Chilworth Technology, a DELRA Company, 113 Campus Dr., Princeton, NJ 08540
[O]: 609-799-4449 [M]: 732-895-0602 [F]: 609-799-5559
dtate@chilworthglobal.com deidre.tate@dekra.com
Deidre Tate, B.S., MBAc, CHWM, comes to Chilworth with more than 20 years of experience in
the chemical and pharmaceutical manufacturing industries. This includes 15 years in senior
leadership roles at the facility & corporate levels. Deidre’s previous experience includes EHS
Program Coordinator at Wayne State University in Detroit, MI, EHS Administrator at AlliedSignal
in Troy, MI, NAFTA Environmental Mgr. at Syngenta Crop Protection in DE, NC & TX, PSM
Coordinator at Marathon in MI and EH&S Manager for JM Pharmaceutical Materials in NJ & PA.
Deidre is also a Master Trainer, having delivered more than 10,000 hours of technical training.
She has managed numerous PSM and RMP programs, emergency response and remediation
activities, and has led process hazard analysis, risk assessments and JSA’s. She has created
PSM, Quality, Chemical Security and EHS integrated management systems including VPP,
Responsible Care, OHSAS 18001, and ISO 14001.
Deidre is a graduate of Michigan State University with a B. S. from the College of Agriculture &
Natural Resources and received a graduate certificate from the College of Engineering at
Wayne State University in Hazardous Waste Management. She also has received several
certifications which include: Asbestos Abatement Instructor, Management Planner & Inspector;
Environmental MBA, ISO-14001 Internal Auditor, RCRA, HAZWOPER, & DOT Trainer.
3. Sustainability and EH&S
Symposium
March 27, 2012March 27, 2012
Enhancing Workplace Safety Through People….
Applying the Team Activity Plan Concept
(TAP)(TAP)
Presented byy
Deidre L. Tate, CHWM
Chilworth Global
4. About Chilworth Global
(A DEKRA Company)
A worldwide leader in process safetyp y
services providing a full array of
Process Safety Engineering (PSE)
and Process Safety Managementand Process Safety Management
(PSM) services including:
management consulting, training,
’ S /PHA’s, PSM/RMP audits, incident
investigations, laboratory testing of
combustible dust, thermal stability,, y,
reactivity, process design, safety
engineering support and expert
witness and litigation supportwitness and litigation support.
DEIDRE L. TATE, CHWM
5. Employee Participation Plan
Wh t If
Dept. Meetings
EHS Committee
SOS M ti Ti 1What-If
Drills
SOS Meetings
Monthly EHS Meetings
Tier 1
EHS Audits
TAP
Team Activity
Plan
JHAs
Learning
Event
Training
&
Observations Metrics
P ti i ti T ki W k h tParticipation Tracking Worksheet
6. Why Was TAP Implemented ?
3 Corporate Mandates
ISO-14001
Learning Events
Compliance Gaps
Emp. Participation
Contractors
PSM Compliance
E i l R li bili
Learning Events
Sustainability
Contractors
Training
SOP’s
Environmental Reliability
Plant Culture
Title V $$$$
NJ DPCC
Needed To Build
A Team Culture
7. t
Plant Culture Transition
• Liberating and developmental
• Control, achievement &
continuous improvement oriented
Staff
anagement
TheoryY
p
by enabling, empowering and
giving responsibility
Douglas McGregor’s XY- Theory
Ma
• Authoritarian, repressive style
• Tight control, no development
• Produces limited, depressed
lt
gement
Staff
oryX
culture
Manag
S
The
Source: 2002 Alan Chapman Based on D. McGregor’s XY Theory. www.businessballs.com
Inherited Plant Culture
8. Summary
OUR OBJECTIVES
• Transition from an X culture to a Y culture
• Eliminate silos
• Empowerment & Accountability
Plant Culture
Rebuild
RelationshipsRelationships
between EHS, Ops &
Site Leadership
Increase
Employee Level
Transition to a Team
Culture
Employee Level
Of Involvement
PERFORMANCE MEASURES
9. EHS&S Management Framework
Vision:
Continuously Improve Environmental, Health, Safety &
Security Aspects Our Operations And Products
Organizing Principles
(How we organize our strategy)
Building Blocks
(Steps necessary to achieve our vision)
Shift F F R ti T P tiStrategy Shift Focus From Reactive To Proactive
(over the entire EHS&S Management System)
Strategy
(How we achieve our vision)
12. Drivers For Corporate InitiativesDrivers For Corporate Initiatives
Behavioural causes: Working environment causes:
• Body mechanics (30)
• Eyes on task (18)
• Eyes on path (17)
• Inappropriate PPE (7)
• Unsafe work practice (27)
• Inherent hazard (16)
• Lack of equipment (8)
• No equipment cause (8)• Inappropriate PPE (7)
• Work-around (7)
• No behavioural cause (6)
• Unknown (4)
• No equipment cause (8)
• Ineffective safety device (7)
• Unknown (7)
• Equipment positioning (6)( )
• Deliberate violation (1)
q p p g ( )
• Poor housekeeping (5)
• Mechanical failure (4)
• Insufficient fault-tolerance (2)
Conclusion: It is important to target both behaviours
and problems in the working environment to reduceand problems in the working environment to reduce
accident frequency
13. EHS Learning Events: an analogyEHS Learning Events: an analogy
• Working in industry is a bit like swimming in a shark-infested sea
– Workers are like the swimmers
– Sharks are like the risks
• There are two realistic strategies that stop the sharks eating the
swimmers
1. Show the swimmers how to avoid the sharks
2. Identify and remove the sharks
• you need a system that both helps the swimmers identify the sharks• … you need a system that both helps the swimmers identify the sharks
and flags the sharks so they can be removed
14. EHS Learning Event Observations
Aim:
Influence employee behavior throughInfluence employee behavior through
increased reporting of low-level events and
conditions
Objectives:
• Encourage employees not to adopt at-riskg y
behaviors
• Learn more about issues within the working
environment and make improvements beforeenvironment and make improvements before
accidents happen
15. SummarySummary
PSM Compliancep
IMPORTANT:
- Real Risks
SOP’s
Contractors
Gaps in:
Pending
PSM Audit
Contractors
Training
Emp.
Participation
MOC MI
PERFORMANCE MEASURES
- High Visibility within the Company
MOC, MI
PHA
OUR OBJECTIVES
• Ensure compliance with effective
management systemmanagement system
• Engage “all” employees in efforts
16. D i t th l ti hi b t
Safety Incident Pyramid Applied to Process Safety
• Depicts the relationship between
the incident severity and
frequency
• Top of the pyramid indicators are
more “lagging” or outcome /
results oriented
• Lower tiers of the pyramid are
“leading” indicators of
performance at higher tiers,p g ,
resulting in a continuum of leading
and lagging indicators
• Bottom of the pyramid indicators are• Bottom of the pyramid indicators are
more “leading” or predictive in nature
17. Summary
OUR OBJECTIVES
• Maintain license to operate
• Find a self-directed way to empower employees
to correctly identify & correct operating
conditions which lead to permit violations
Environmental
Reliability
Implement Verification
of Compliance Thru
Increased Inspections
PERFORMANCE MEASURES
18. Training & Learning MgtTraining & Learning Mgt.
New Job Specific Training Added Minimum Requirements For
• PHA Leader & Team Member
O & SS
p g
& Incorporated Into A Learning
Management System
New Employee Training:
• Site EH&S Hazards
• Protective Measures
• Operating Limits & SSMP
• MOC
• Self-inspections
• RCA for Incident Investigation
Protective Measures
• Emergency Evacuation
• OSHA HAZCOM & RTK
• PSM & Chemical Security Awareness
• RCA for Incident Investigation
• Job Hazard Analyses, etc.
• DOT HAZMAT
• HAZWOPER
y
•ISO 14001 Fundamentals
• GMP (Quality)
•TAP
HAZWOPER
•SharePoint, eDoc & Trackwise
24. Review of TAB Benefits
• TAP develops
consistency
The process is applied consistently across the
facility.
TAP i Th D t t EHS M ti t t f• TAP improves
communication
The Department EHS Meetings use a strategy of
flowing information from the ground level to
management in sequence, ensuring employee
concerns are addressed and not lost.co ce s a e add essed a d o os
• TAP develops
accountability
The application of the process is measurable
TAP i I d t it EHS diti & ff ti• TAP increases our
knowledge
In regards to site EHS conditions & effectiveness
of initiatives
• TAP develops employee Delivering EHS meetings, JHAs, “What-If” Drills &
I ti i h d iti &involvement Inspections increases hazard recognition &
fosters employee confidence.
• TAP enables all
l t b
This is a requirement for high EHS performance
& performance based regulatory programs likeemployees to become
Champions within the
EHS process
& performance based regulatory programs like
PSM and voluntary certifications (VPP, ISO, RC,
OHSAS, etc.)