Presentation by Stephanie Wade made at the OECD Conference on Innovating the Public Sector: From Ideas to Impact (12-13 November 2014)

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This presentation by Stephanie Wade was made at the OECD conference on Innovating the Public Sector: From Ideas to Impact (12-13 November 2014). For more information visit the OECD Observatory of Public Sector Innovation: https://www.oecd.org/governance/observatory-public-sector-innovation/events/.

Government & Nonprofit

1
Improving the US Government with
Human-Centered Design

4
Focus on Impact
Mature as an organization
FORMAL TRAINING10%
20%
20%
50%
Past
30%
19%
50%
1%
FutureActivity
INITIATIVES AND
ADVISING
PROJECTS
COLLABORATIVE SPACE

5
Use Creative Staffing Models
Build design capability
Career
Rotation
Career
Rotation
Career
Career
Career
Career
Rotation
Rotation
Rotation
Rotation
Private Sector Public Sector

6
Revise and Measure Strategy
Demonstrate our worth
• PROBLEM
IDENTIFICATION
• EFFICIENCY
• EFFECTIVENESS
• OUTCOMES
• DEMAND

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