The document summarizes a presentation by Doug Xanders on workplace strategy for the Nashville chapter of IFMA. Xanders discussed defining workplace strategy as aligning an organization's culture and business objectives with the physical workplace. He outlined top trends impacting workplaces like flexible work arrangements and activity-based settings. Xanders also explained how workplace design can impact employee engagement and productivity, citing studies showing engaged employees increase profits up to 20% while disengaged workers increase turnover 30-50%. The presentation concluded with discussing practical steps for developing a workplace strategy through analyzing business objectives, employee feedback, and defining workplace principles.

1. IFMA Member Luncheon, Nashville Chapter
February 20, 2018
Doug Xanders

2. DISCUSSION OUTLINE
 Workplace Strategy (WPS) Overview
 The Definition
 The Value Proposition
 Why is Workplace trending now?
 Top Trends Impacting Workplace
 Top 10 by HOK
 Employee Engagement
 Better Buildings
 Application - Discussion
 Getting started – practical actions you can take
 Q & A

3. WPS OVERVIEW

4. A Workplace Strategy is
the dynamic alignment
of an organization’s
culture and business
objectives with the
physical workplace.

5. Focus
Speed
Team Productivity
Agile
Choice
Collaboration
Retention
Lifestyle
Destination
Culture
Emotional Connection
Sales / Revenue
Reputation
Convenient Amenities
Trust
Engagement
Human Experience
Connect
Data
WPS
Tech
Real
Estate
Talent
Space
Brand

6.  Growing emphasis on people
 The metric shift from RE density to
retention rates & productivity
 Labor costs 10x RE costs
 Younger generation influence
TALENT
Demographic changes

7. TRENDS

8. Top TRENDS Impacting Workplace
1. Top talent is shrinking.
2. Low employee engagement impacting profits.
3. More people work remotely and not at their desks.
4. Flexible work boosts engagement & satisfaction.
5. Activity-based work settings are on the rise.
6. Buildings can help or hinder productivity.
7. Lighting matters.
8. Acoustics are vital.
9. People are the most important metric.
10. Change management works.
http://www.hok.com/thought-leadership/top-10-trends-influencing-workplace-design/

9. EMPLOYEE ENGAGEMENT - Company Profitability
Gallup 2013 Survey 142 countries
Defined as employees that are adding value and emotionally invested
Employee Engagement
impacts Bottom Line
up to 20%
Disengagement
workers experience
30-50% Turnover
Workplace is an effective Engagement Tool
Celebrate employee
contributions
Display company
goals / objectives
Space that increases
collaboration
http://www.hok.com/thought-leadership/top-10-trends-influencing-workplace-design/

10. Adobe, CA

11. JLL,Chicago
Google,CA

12. BUILDINGS impact on PRODUCTIVITY
High Impact Components
 Noise & Distraction
 Thermal Comfort
 Lighting
 Amenities
Gensler 2013 U.S. Workplace Survey - Key Findings:
1. U.S. Workers are Struggling to Work Effectively
 When focus is compromised so is collaboration
 From 2010 to 2012 avg. SF per person dropped from 225 to 176
2. Effective Workplaces balance Focus and Collaboration
 69% are dissatisfied with noise levels at their primary workspace
3. Choice drives performance and innovation
 Companies offering choice grew 4X and had 1/3 the turnover
– Cornell University study
HOK Article
Buildings can improve overall productivity and performance by as
much as 12.5 percent or reduce them by as much as 17 percent.
That’s a 30 percent swing between employee performance in the
best and worst buildings.8

13. Google, CA

14. APPLICATION

15.  Business Strategy
 Culture & Core Values
 Operating Principles
 Objectives & Biz Plan
 Talent Strategy
 Attraction & Retention
 Employee Engagement
 Benefits
 Brand Strategy
 Marketplace Message
 Products & Services
 Real Estate Strategy
 Site Selection
 Lease Terms
Enterprise Strategies Data Analytics Workplace Strategy
 Space Utilization
 Building vs Dept.
 Remote vs On Site
 Meeting Rooms
 Employee Feedback
 Surveys & Focus Groups
 Leader Interviews & Vision
 Gaps & Roadblocks
 Benchmarks & Best Practices
 Talent Metrics
 Amenities & Services
 Pilot Test
 Spaces & Choices
 Technology
 Workplace Themes / Principles
 Improve Collaboration
 Drive up Retention
 Increase Productivity
 The Experience
 Empowerment & Trust
 Health & Well Being
 Belonging & Connection
 Change Management Plan
 Communication & Sponsorship
 Resistance Mitigation
 Success Metrics
 Utilization Increased
 Time Saved
The Workplace Strategy

16. Q & A

17. How can I Help You?
Doug Xanders
615-926-2805
dougx@sbcglobal.net