Administrative Assistant's and Secretary's Handbook 3rd Edition (James Stroman, Kevin Wilson and Jennifer Wauson - 2008)

1. BENTSAI.COM
#WorkingHard - Handling Admin Tasks
Administrative Assistant's and Secretary's
Handbook 3rd Edition (James Stroman, Kevin
Wilson and Jennifer Wauson - 2008)
Qualities of admin:
Ability to learn
Willingness to follow instructions
Loyalty and Confidentiality
Punctuality
Dependability
Quick Wit
Flexibility
Commitment to Work
Courtesy

2. BENTSAI.COM
#WorkingHard - Handling Admin Tasks
No. of Sick days will be checked in your previous
job.
Find out what night courses and professional
associations are relevant to your current job
scope.
Offer advice only after asking for permission or
when solicited.
When writing dictation, write the date at the
top of the page and at the end of the dictation
with a line drawn below the date across the
page.

3. BENTSAI.COM
#WorkingHard - Handling Admin Tasks
If you are needed to take dictation from more
than one person, use separate notebooks, with
the name of the person on the cover of each
notebook.
If you hear a remark from your boss that is
unclear, kindly ask your boss to repeat. Accuracy
is more important than an unwillingness to
interrupt.
Purchase a foot pedal to minimize the number
of times to click on the mouse or type on the
keyboard.

4. BENTSAI.COM
#WorkingHard - Handling Admin Tasks
Employers maintain their own filing systems on
their desks. You are not to touch those files and
paper on your colleague or your supervisor desk
unless advise to do so in their presence. If you
really need to search for a file on a desk, place
the files back in the same order you touched
them in the first place.
Voicemail: Leave a clear and concise message
with a phone number and an appropriate time
for the call to be returned.
Place all outgoing mail facing the same way up
reduces a costly step and time.
Hope the above information helps you in your
administrative tasks.

5. BENTSAI.COM
#WorkingHard - Handling Admin Tasks
#Admin, #Work, #AdminAssistant,
#WorkQualities, #Professionalism,
#CareerDevelopment,

6. BENTSAI.COM
#WorkingHard - Handling Admin Tasks
#Admin, #Work, #AdminAssistant,
#WorkQualities, #Professionalism,
#CareerDevelopment,