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May 31, 2018
Colleen Ruggelo, Strategic Relationship Manager at Purdue University Global
Elizabeth Fortin, Director or Workforce Development at Kennebec Valley Community College
Technology & Security Workforce Development:
Recruiting the people for the programs we have in place.
<#>
<#>
<#>
Today we’ll touch on
• Workforce Initiatives
• Educational Initiatives
• Business Initiatives
• Marketing tips
• Solutions, conclusions and brainstorming
Purdue University Global | This is Where the Title of the Presentation Will Go
<#>
Workforce Initiatives
• CareerCenters of Maine
• TechHire & Project Login
• Jr. Achievement
• JMG
• Chamber of Commerce Initiatives
• Live and Work in Maine
• Propel
• Two Degrees Portland
• Boots to Roots
• How can we get the word out within and without the Maine border?
Purdue University Global | This is Where the Title of the Presentation Will Go
<#>
<#>
Educators
• University Programs
• Community College Programs
• Adult Education Programs
• Employers as Educators and Investors
• How can education industry recruit better?
Purdue University Global | This is Where the Title of the Presentation Will Go
Maine’s Community Colleges
• Maine has 7 community colleges from Presque Isle to York
• TAACCCT 3 Maine is IT grant from 2013 – 2017
• $13M to support IT training programs
• 36+ programs from industry recognized certification courses, credit
certificates, associate degrees and advanced certificates
• Served 4,419 unique participants
• Workforce Training & Professional Development departments
• Direct to business customized training program for incumbent workers
• Consortium training
• New hire training
• Maine Quality Center grant funds
• Digital Badging
• Recruiting for positions
• Existing entry level employees
• “Almost hired” candidates
<#>
Educators
• Maine State University System: Research, workforce engagement, interships,
clinicals, co-op pathway to employment.
• Community Colleges:
• KVCC: Professional development, leadership training, computers, trades,
healthcare training, OSHA, training and retraining.
• All CC’s have a ‘transfer office’ and career services.
• Public/Non-profit schools in ME:
• Community outreach, attend transfer fairs, focused on financial incentives
for students to keep going with their education.
• Purdue University Global: Excel Track Training Programs, AAS in IT, BS in IT,
BS in Cybersecurity, MS in IT & MS in Cybersecurity, Undergraduate
training leads to industry certification exam readiness, and industry exams
lead to college credit.
• Private/For-Profit Schools:
• Thomas College: Cybersecurity degree program new this year!
• Colby College: Alfond Foundation and Colby Lead Efforts to Build STEM
Workforce in Maine (Colby News, 2/21/17)
• Adult Education and Career Centers: Additional training, professional
development, basic skills and aptitude tests.
Purdue University Global | This is Where the Title of the Presentation Will Go
<#>
Employer/Business Initiatives
• Unified job keywords and standards for workforce entry (to reduce
confusion)
• Clear pathway to career growth within company
• There’s a lot of talk around the “soft-skills” that are needed in the
IT/Security/Cybersecurity field, would you be willing to train someone
with the right soft skills? How do you measure this on a resume or in
an interview?
• Degrees & Certifications… what level would you hire at with the right
training, but less than a year of experience?
• How can employers recruit employees, and participate in initiatives
more or create their own initiatives? How does your business recruit
and educate the current and upcoming workforce on opportunities?
Purdue University Global | This is Where the Title of the Presentation Will Go
BASED ON THIS INFORMATION
WHAT CAN YOUR COMPANY DO?
<#>
Business
standard
hiring
practices
and training
Education &
Training
Initiatives
Tax and
Economic
Reform
Public and
Private
Workforce
Initiatives
Marketing &
Recruitment
We have many of the solutions that we need in place.
Purdue University Global | This is Where the Title of the Presentation Will Go
Marketing Tips
Entrepreneur-
ship
• Make sure to refer to programs consistently by their correct name. In
certain cases, the names for the same programs are similar but not
identical. This can make finding the correct program information
difficult, especially if the name has changed over time, which may
confuse potential incentive applicants.
• Ensure programs are listed on one dedicated website and prevent from
overlapping websites (i.e. same programs listed on the website of
multiple administrators) or, in case of necessity, cross-link between
incentive program websites, especially where programs need to be
mentioned on two different agency’s websites for certain application or
regulatory purposes.
• Make sure all programs accurately use metadata keywords and not
exclusively use abbreviations so internet search engines can find the
program information.
• Make sure all programs have updated program information on their
respective websites. This relates to the annual reports (update the
most recent annual report as soon as it is available) as well as to the
application procedure (e.g. update the status of the incentive program
in case the program changes to inactive or when a submission deadline
has passed.
• Make sure program requirement information is updated, consistent and
comprehensive if the program is described on more than one website
or webpage or if the website includes multiple incentive programs
<#>
Solutions and Conclusions:
how workforce initiatives, adult ed., colleges/universities, & employerscan,..
• Retrain displaced, underemployed people previously employed in
shrinking industries
• Bringing more immigrants to Maine who are qualified and trainable,
• Attract (or re-attracting) young workers and students from other
states,
• Ramp up internships, apprenticeships, work-study projects and
networking young professionals into a support base to help them
grow,
• Get more than 62% of HS grads to attend college after graduation
• Set up sustainable short term training programs to help workers at any
age/industry explore a STEM field
• Get employers together to create a UNIFIED and TIERED plan for entry
into the field as well as advancement.
Purdue University Global | This is Where the Title of the Presentation Will Go
Sources & Citations
• World Population Review (http://worldpopulationreview.com/states/maine-population/)
• https://data.worldbank.org/indicator/SP.DYN.TFRT.IN?locations=US
• Maine Bureau of Labor and Statistics May, 2018 data set.
• Portland Press Herald, Maine Voices, May 05, 2018.
https://www.pressherald.com/2018/05/15/maine-voices-maines-workforce-challenges-call-for-
bold-public-strategies/
• Portland Press Herald: Maine’s Young Professionals Need Convincing:
https://www.pressherald.com/2018/05/27/worth-a-visit-worth-a-lifetime-maybe-but-it-takes-
some-convincing/
• Portland Press Herald: 2018 Economic Expectations Muted in Maine:
https://www.pressherald.com/2017/12/31/2018-economic-expectations-muted-in-maine/
• MaineBiz, 5/25/18 http://www.mainebiz.biz/article/20180525/NEWS01/180529955
• Comprehensive Evaluation of Maine’s Research & Development and Economic Development
Incentive and Investment Programs - January 2018.pdf http://www.maine.gov/decd/reports-
pubs/pdfs/Comprehensive%20Evaluation%20of%20Maine%E2%80%99s%20Research%20&%20De
velopment%20and%20Economic%20Development%20Incentive%20and%20Investment%20Progra
ms%20-%20January%202018.pdf
• In Waterville, the Alfond Foundation & Colby Lead Efforts to Build STEM Workforce in Maine:
https://www.colby.edu/news/2017/02/21/in-waterville-the-alfond-foundation-and-colby-college-
leading-efforts-to-build-the-stem-workforce-in-maine/
Websites to Resources
• Purdue University Global’s ExcelTrack Training:
https://www.purdueglobal.edu/student-experience/personalized-learning/
• KVCC Workforce Development: http://www.kvcc.me.edu/pages/professional-
development/scholarship
• ME Adult Education: https://association.maineadulted.org/
• JMG at Umaine: https://www.jmg.org/
• CareerCenters of Maine for Employers:
http://www.mainecareercenter.gov/employers/index.shtml
• TechHire & Project Login: http://www.projectlogin.com/techhire-maine
• Jr. Achievement: https://www.juniorachievement.org/web/ja-maine/
• Live and Work in Maine: https://www.liveandworkinmaine.com/
• Propel: http://www.propelportland.org/
• L/A Young Professionals: http://www.upliftlamaine.com/
• Two Degrees Portland: http://www.creativeportland.com/connect-visit/2-
degrees-portland
• Boots to Roots: http://www.boots2roots.org/

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Workforce Attraction and Recruitment in Maine: MTUG Conference 2018

  • 1. May 31, 2018 Colleen Ruggelo, Strategic Relationship Manager at Purdue University Global Elizabeth Fortin, Director or Workforce Development at Kennebec Valley Community College Technology & Security Workforce Development: Recruiting the people for the programs we have in place.
  • 2. <#>
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  • 4. <#> Today we’ll touch on • Workforce Initiatives • Educational Initiatives • Business Initiatives • Marketing tips • Solutions, conclusions and brainstorming Purdue University Global | This is Where the Title of the Presentation Will Go
  • 5. <#> Workforce Initiatives • CareerCenters of Maine • TechHire & Project Login • Jr. Achievement • JMG • Chamber of Commerce Initiatives • Live and Work in Maine • Propel • Two Degrees Portland • Boots to Roots • How can we get the word out within and without the Maine border? Purdue University Global | This is Where the Title of the Presentation Will Go
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  • 7. <#> Educators • University Programs • Community College Programs • Adult Education Programs • Employers as Educators and Investors • How can education industry recruit better? Purdue University Global | This is Where the Title of the Presentation Will Go
  • 8. Maine’s Community Colleges • Maine has 7 community colleges from Presque Isle to York • TAACCCT 3 Maine is IT grant from 2013 – 2017 • $13M to support IT training programs • 36+ programs from industry recognized certification courses, credit certificates, associate degrees and advanced certificates • Served 4,419 unique participants • Workforce Training & Professional Development departments • Direct to business customized training program for incumbent workers • Consortium training • New hire training • Maine Quality Center grant funds • Digital Badging • Recruiting for positions • Existing entry level employees • “Almost hired” candidates
  • 9. <#> Educators • Maine State University System: Research, workforce engagement, interships, clinicals, co-op pathway to employment. • Community Colleges: • KVCC: Professional development, leadership training, computers, trades, healthcare training, OSHA, training and retraining. • All CC’s have a ‘transfer office’ and career services. • Public/Non-profit schools in ME: • Community outreach, attend transfer fairs, focused on financial incentives for students to keep going with their education. • Purdue University Global: Excel Track Training Programs, AAS in IT, BS in IT, BS in Cybersecurity, MS in IT & MS in Cybersecurity, Undergraduate training leads to industry certification exam readiness, and industry exams lead to college credit. • Private/For-Profit Schools: • Thomas College: Cybersecurity degree program new this year! • Colby College: Alfond Foundation and Colby Lead Efforts to Build STEM Workforce in Maine (Colby News, 2/21/17) • Adult Education and Career Centers: Additional training, professional development, basic skills and aptitude tests. Purdue University Global | This is Where the Title of the Presentation Will Go
  • 10. <#> Employer/Business Initiatives • Unified job keywords and standards for workforce entry (to reduce confusion) • Clear pathway to career growth within company • There’s a lot of talk around the “soft-skills” that are needed in the IT/Security/Cybersecurity field, would you be willing to train someone with the right soft skills? How do you measure this on a resume or in an interview? • Degrees & Certifications… what level would you hire at with the right training, but less than a year of experience? • How can employers recruit employees, and participate in initiatives more or create their own initiatives? How does your business recruit and educate the current and upcoming workforce on opportunities? Purdue University Global | This is Where the Title of the Presentation Will Go
  • 11. BASED ON THIS INFORMATION WHAT CAN YOUR COMPANY DO?
  • 12. <#> Business standard hiring practices and training Education & Training Initiatives Tax and Economic Reform Public and Private Workforce Initiatives Marketing & Recruitment We have many of the solutions that we need in place. Purdue University Global | This is Where the Title of the Presentation Will Go Marketing Tips Entrepreneur- ship • Make sure to refer to programs consistently by their correct name. In certain cases, the names for the same programs are similar but not identical. This can make finding the correct program information difficult, especially if the name has changed over time, which may confuse potential incentive applicants. • Ensure programs are listed on one dedicated website and prevent from overlapping websites (i.e. same programs listed on the website of multiple administrators) or, in case of necessity, cross-link between incentive program websites, especially where programs need to be mentioned on two different agency’s websites for certain application or regulatory purposes. • Make sure all programs accurately use metadata keywords and not exclusively use abbreviations so internet search engines can find the program information. • Make sure all programs have updated program information on their respective websites. This relates to the annual reports (update the most recent annual report as soon as it is available) as well as to the application procedure (e.g. update the status of the incentive program in case the program changes to inactive or when a submission deadline has passed. • Make sure program requirement information is updated, consistent and comprehensive if the program is described on more than one website or webpage or if the website includes multiple incentive programs
  • 13. <#> Solutions and Conclusions: how workforce initiatives, adult ed., colleges/universities, & employerscan,.. • Retrain displaced, underemployed people previously employed in shrinking industries • Bringing more immigrants to Maine who are qualified and trainable, • Attract (or re-attracting) young workers and students from other states, • Ramp up internships, apprenticeships, work-study projects and networking young professionals into a support base to help them grow, • Get more than 62% of HS grads to attend college after graduation • Set up sustainable short term training programs to help workers at any age/industry explore a STEM field • Get employers together to create a UNIFIED and TIERED plan for entry into the field as well as advancement. Purdue University Global | This is Where the Title of the Presentation Will Go
  • 14. Sources & Citations • World Population Review (http://worldpopulationreview.com/states/maine-population/) • https://data.worldbank.org/indicator/SP.DYN.TFRT.IN?locations=US • Maine Bureau of Labor and Statistics May, 2018 data set. • Portland Press Herald, Maine Voices, May 05, 2018. https://www.pressherald.com/2018/05/15/maine-voices-maines-workforce-challenges-call-for- bold-public-strategies/ • Portland Press Herald: Maine’s Young Professionals Need Convincing: https://www.pressherald.com/2018/05/27/worth-a-visit-worth-a-lifetime-maybe-but-it-takes- some-convincing/ • Portland Press Herald: 2018 Economic Expectations Muted in Maine: https://www.pressherald.com/2017/12/31/2018-economic-expectations-muted-in-maine/ • MaineBiz, 5/25/18 http://www.mainebiz.biz/article/20180525/NEWS01/180529955 • Comprehensive Evaluation of Maine’s Research & Development and Economic Development Incentive and Investment Programs - January 2018.pdf http://www.maine.gov/decd/reports- pubs/pdfs/Comprehensive%20Evaluation%20of%20Maine%E2%80%99s%20Research%20&%20De velopment%20and%20Economic%20Development%20Incentive%20and%20Investment%20Progra ms%20-%20January%202018.pdf • In Waterville, the Alfond Foundation & Colby Lead Efforts to Build STEM Workforce in Maine: https://www.colby.edu/news/2017/02/21/in-waterville-the-alfond-foundation-and-colby-college- leading-efforts-to-build-the-stem-workforce-in-maine/
  • 15. Websites to Resources • Purdue University Global’s ExcelTrack Training: https://www.purdueglobal.edu/student-experience/personalized-learning/ • KVCC Workforce Development: http://www.kvcc.me.edu/pages/professional- development/scholarship • ME Adult Education: https://association.maineadulted.org/ • JMG at Umaine: https://www.jmg.org/ • CareerCenters of Maine for Employers: http://www.mainecareercenter.gov/employers/index.shtml • TechHire & Project Login: http://www.projectlogin.com/techhire-maine • Jr. Achievement: https://www.juniorachievement.org/web/ja-maine/ • Live and Work in Maine: https://www.liveandworkinmaine.com/ • Propel: http://www.propelportland.org/ • L/A Young Professionals: http://www.upliftlamaine.com/ • Two Degrees Portland: http://www.creativeportland.com/connect-visit/2- degrees-portland • Boots to Roots: http://www.boots2roots.org/

Editor's Notes

  1. Introductions
  2. So I originally wanted to talk about workforce development, retraining, short term training programs… but something happened. I decided after a year and a half of planning my own short –term IT/Cyber training program, that I would shut down the project. I had funding, I had a consultant who wanted to work with me, I had about 15-20 enthusiastic industry leaders who wanted to come to the table and tell me exactly what they needed and offer mentorship, apprenticeships and even jobs… I had the training structure in place. Can you guess what I was missing?
  3. Notes from articles (cited on last page)With population growth minimal and an aging population, Maine is not a good prospect for either expansion of existing companies or attracting new employers because the workers aren’t there. “You can’t hire people,” said Charles Lawton, an economist who has long followed the Maine economy and is a Press Herald columnist. Elsewhere, a stronger national economy – growing at 3 percent – is pulling back into the market workers who dropped out of the labor force in frustration after long stretches of unemployment. And new arrivals, whether from other states or outside the country, are contributing to an expanding labor pool that growing companies in other states can tap into. But Maine, particularly the northern part of the state, isn’t attracting new residents. The state has the oldest median age – 44 – in the country in part because younger people leave after college and older people opt to retire here. Business leaders have called for new efforts to attract workers to the state, but none of those efforts have produced significant results. As a consequence, there’s no large, available labor pool for businesses to tap in the state. “That just doesn’t exist in Maine,” Lawton said.
  4. So let’s talk about the various initiatives around workforce, education and business/entrepreneurship. How many people have heard of Project Log in? How many people know exactly what it does, who it serves? Is YOUR company involved somehow? Are you or your business involved in ANY of these or other initiatives like them? Allowing your employees to volunteer for organizations like Jr Achievement, Jobs for Maine Graduates, and Project Login helps build our workforce commitment from an early age so that in 5-6 (or 12) years from now, we aren’t struggling as much as we might be otherwise. Volunteering for organizations like Boots2Roots, Propel, Two Degrees Portland, etc… helps us recruit and build the skilled workforce that we need now! Out of all of these programs, which ones are marketing to a workforce out of state? Solutions we talked about: A Human Resource Network that helps spouses of relocating employees get their resume circulated to many hiring managers at once.
  5. I volunteer for JR achievement and I always talk about STEM fields (STEAM now)… I work with kids grades 2-8 and ask them “Have you heard of project Login?” “Where do you want to live when you grow up?” “How many of you are thinking about jobs in the STEAM fields?” Of all the 8th graders that I’ve asked these questions to, about HALF are thinking about a job in a STEM field, but only a few have heard of these initiatives (or really know what they do) so they can get a jumpstart on an education/training and a job in that field.
  6. USM, Community Colleges, Public/Non-profit schools in ME, Private Schools…. Recruitment though? In “Robot-Proof: Higher Education in the Age of Artificial Intelligence,” Northeastern University President Joseph Aoun has sought to address today’s workforce challenges by reimagining higher education, adopting Dewey’s vision of marrying creativity and critical thinking with vocational education. Aoun offers three proposals to better prepare students for the needs of today’s employers: a curriculum that educates all students in data, technology and human literacy along with capacities in entrepreneurship, systems thinking and cultural agility; joint curricular development with employers to align educational outcomes with workforce requirements; and an educational system that provides those in the workforce with continual upgrading of skills, recognizing that in a rapidly automating world, no job will be robot proof
  7. There are seven community colleges from Presque Isle to York that make up the Maine Community College System. All of these schools offered some technology training programs but in 2013 the system was awarded a TAACCCT 3 grant of $13M to grow entry level tech training programs at each of the schools – the grant funded programs included industry recognized certifications, credit certificates, associate degrees and advanced certificates all of which were stackable credentials. Programs included computer repairs, installations, configuring servers, A+, Network+, Security+, Linux+ and more. This grant served over 4000 individuals statewide and all of the program materials created under the grant have been shared through Skills commons for public access. The grant ended in 2017 and while schools are still offering many of the credit and non-credit tech programs, we have the struggle of filling seats in these classes given the low unemployment rates – those that want a job, have one and people tend not to look to education and training when they have a job, so these classes end up under enrolled or cancelled as a result. That brings me to our Workforce Training & Professional Development departments, each of the seven colleges have one of these departments, which manages all of the non credit activity for the college and has the flexibility to work directly with businesses to assess their employee training needs and create customized business training programs that can be delivered at the business or the college campus. At KVCC we do this for all industries, but with new tech companies moving into our region we’re seeing greater need for the entry level technology skills. To address the regional business needs my colleague and I meet with businesses to discuss their specific needs and we can approach a solution in a couple of ways – we can work with that business exclusively to create a training plan to upskill their incumbent workforce or we can put on a training program that would be open to the general public – we would recruit and screen participants and the company or perhaps multiple companies with similar needs would be able to interview candidates upon completion. Our advantage within the community college system is that we have access to Maine Quality Center grant funds to support delivery of training programs like this – incumbent worker training costs would be on a scale based on business size and new hire training programs would be free to businesses, guaranteeing only an interview to successful completers. So we still have the issue of getting people into seats – and in this market employers have to be thinking creatively – one of the things we often suggest is “almost hired” individuals. Being aware of those people that apply to your company that don’t quite make the cut and seeing if some additional training would help get them there – or combining the two training options – upskilling your existing entry level workers and bringing in new entry level workers to fill those spots. Most importantly though we need to hear from businesses – what do you need and how can we help so they our trainings are staying relevant and your needs are being met. Benefits of digital badging:   Learners benefit from the accelerated acquisition of validated skills required for current or future employment.  Badges contain data linked to skills attained that might include samples of learners’ work, which can serve as a digital portfolio.  Learner-centered and conducive to lifelong learning.   Industry partners benefit by being actively engaged in program creation.  Candidates for positions in their organization will have validated competencies rather than relying on a resume and employment application.  The programs will provide foundational skills essential to gaining opportunity in that industry.  Incumbent workers can receive just in time training programs that are rigorous and more flexible than current academic programming policies and scheduling.    Digital Badging is currently being implemented in the Central Maine and Eastern Maine Community Colleges and will be rolled out to the remaining five community colleges once it is set up.
  8. There’s a program at every college in Maine – this is an incomplete list. We’re all doing SOMETHING to help new grads stay in Maine, work, and raise their future families here! But how do we recruit better from out of state? It seems to be an issue at the higher levels
  9. Tilson, Tyler Tech, IDEXX, Wex,.. All recruiting from out of state, but also working with current educational institutions and workforce initiatives to keep college grads in Maine. But small-Medium sized businesses are still having some trouble. Teaming up with orgs like Live & Work in Maine, CareerCenters, Boots2Roots, & TechHire might be an affordable solution for them.
  10. Let’s brainstorm!
  11. Comprehensive Evaluation of Maine’s Research & Development and Economic Development Incentive and Investment Programs 2018 report
  12. May 15, 2018 Maine Voices: Maine’s workforce challenges call for bold public strategies A study last year by two former Maine state economists projected that Greater Portland, with the state’s strongest economy, will see its labor force decline by 5,000 by 2034 (that’s the next 16 years) unless extraordinary steps are taken to reverse the trend.