Word sense disambiguation is an essential, yet a very difficult task in natural language processing. While several other NLP tasks, such as POS tagging, can provide more than fairly good results (highly accurate, with almost 100% rate of successfully labeled words), disambiguation is far from achieving such performances. However, we will demonstrate the need of word sense disambiguation in computing the lexical chains on a special kind of text (chats) using a WordNet-based approach. In addition, we will try to identify the bottlenecks (mostly in respect to accuracy) in such an approach and provide possible improvements