Willoz Consulting Amy Landry
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The document describes a leadership training program called D.R.I.V.E. that helps enhance team effectiveness. The training includes using a leadership tool called "DRIVE", building and racing CO2 cars, developing action plans, and can take place onsite or at a motorsports park. A client testimonial praises the program for getting employees engaged and making them feel important through value-focused exercises. The program also addresses topics like leadership best practices, employee engagement, customer service, and state ethics laws.
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Heather Kudrak Management Professional
This document is a resume for Heather Kudrak, a management professional. It summarizes her background, skills, and experience. Kudrak has over 15 years of experience leading teams and process improvement. She has a proven track record of delivering projects on time and within budget. Kudrak's resume includes recommendations from previous supervisors praising her organizational skills, customer focus, communication abilities, and team leadership.
Fact Sheet 2012
Rose International is a leader in providing Workforce Solutions and Technology Solutions to corporations and government agencies with offices in 21 U.S. cities and one in New Delhi, India. They offer a broad range of services including application development and integration, database performance optimization, operations maintenance and support, project management, staffing solutions, employment outsourcing services, and enterprise workforce groups. Rose International is a certified woman- and minority-owned business that has received several awards and recognition for its work.
Dew Point Presentation Brochure 2012
Dew-Point International Ltd is a training and organizational development consulting firm founded in 1973 in Hong Kong. It has over 20 full-time staff and additional consultants operating in Hong Kong, China, and Asia-Pacific. Dew-Point's mission is to provide clients with thorough and practical training solutions to improve organizational effectiveness. It has over 35 years of experience combining Western and Asian expertise. Dew-Point serves a variety of private and public sector clients through in-house customized training, consulting, public courses, and products in areas such as leadership, customer service, and change management.
Coachmatch Presentation
The document discusses how investing in management training is important, even when times are uncertain. Stephen Burnett, an associate dean at the Kellogg School of Management, notes that stopping investment in management training when uncertainty is high "simply makes the situation worse."
Coachmatch Presentation Web Version
The document discusses how investing in management training is important, even during uncertain times. It notes that stopping investment in management training when uncertainty is high will only make the situation worse. It also provides a quote from Stephen Burnett emphasizing the importance of continuing to invest in management training.
glocalrpo_ppt
Glocal is an offshore recruitment process outsourcing (ORPO) firm that helps staffing firms hire talent globally. It has recruiters with local expertise in the US and other countries who work as extensions of its clients' teams. Glocal provides end-to-end recruiting solutions at low costs using its infrastructure and experienced recruiters to enhance clients' productivity and return on investment.
How to Align Customer Success Management with Services / Support / Training
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale.
In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success.
This presentation - How to Align Customer Success Management with Services/Support/Training - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Five9, Zendesk, Ooyala, ServiceRocket
Well Begun Is Half Done: Creating Dynamic and Living Team Charters
Aristotle once stated, “Well begun is half done.” However, many agile initiatives suffer from a feeble launch. So how can we increase the likelihood of success for a team or organization? By developing a sound team charter. Beginning with the end in mind, we use retrospective techniques to develop consensus around objectives, vision, and mission. Linda Cook and Chris Espy introduce the components of a good charter and explain how those components help focus the team toward a common goal. In addition, the development of the recommended charter components ensures that key questions are succinctly answered during the kickoff of a team’s efforts. Linda describes when to create or revise a charter and the associated artifacts and process that provide a framework for the team charter. Learn the various types of charters and their recommended content. During the workshop activity, teams will develop a complete charter for a team of their choice or for a provided case study.
Similar to Willoz Consulting Amy Landry (20)
Serve Lead Succeed Leadership Training Co. Overview - 2019
Serve Lead Succeed Leadership Training Co. Overview - 2019
How to Align Customer Success Management with Services / Support / Training
How to Align Customer Success Management with Services / Support / Training
Well Begun Is Half Done: Creating Dynamic and Living Team Charters
Well Begun Is Half Done: Creating Dynamic and Living Team Charters
Willoz Consulting Amy Landry
- 1. Enhance your team’s effectiveness Discover the “DRIVE” leadership tool Build and race CO2 cars Develop action plans that achieve results Host on-site or at preferred partner location NOLA Motorsports Park D.R.I.V.E. Business Results Is your on-boarding program in need of an overhaul? “Thank you for a great day. You were well prepared and really got everyone involved and comfortable quickly. I think the team were very engaged and had a blast. The value por- tion was a highlight. Everyone really reached down deep and made each other and themselves feel important and pride- ful. Thanks for being such an important part of our success- ful team building event.” David Teich, GM, Windsor Court Hotel Leadership Best Practices Employee Engagement Exemplary Customer Service Performance Management Progressive Discipline Respect and Diversity Louisiana State Ethics Harassment Signature Leadership Retreat ClientTestimonial Powerful Workshops Amy Landry, Vice President , Leadership & Development Consultant Email: Amy@willozconsulting.com Call: 281-468-7989 Roll out the Red Carpet for your new hires. The first impression your new employee receives on their first day sets the entire tone and determines their perception. Ensure the first impression is the one you want, examine and strengthen yours today with retention in mind.