The document discusses the concept of "wicked problems" and their prevalence in user experience design. It provides examples of wicked problems such as designing interfaces for alien beings and mentions how user experience design involves tackling complex problems with no clear solutions. The document also discusses pioneers in the study of wicked problems like Horst Rittel and Melvin Webber.
8. Sebas<an
Mary
(giovannijl-‐s_photohut)
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René
Spitz
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[Public
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28. Naw, That’s a
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)
31. OMG WHADDA
wicked pissaH
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34. By
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2 + 2 = 4
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EAT AT JOE’S
51. Via
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hNp://en.wikipedia.org/wiki/Drake_equa<on
𝑁= 𝑅↓∗ ∙ 𝑓↓𝑝 ∙ 𝑛↓𝑒 ∙ 𝑓↓𝑙 ∙ 𝑓↓𝑖 ∙ 𝑓↓𝑐 ∙ 𝐿
The Drake Equation
52. Via
Wikipedia
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hNp://en.wikipedia.org/wiki/Drake_equa<on
𝑁= 𝑅↓∗ ∙ 𝑓↓𝑝 ∙ 𝑛↓𝑒 ∙ 𝑓↓𝑙 ∙ 𝑓↓𝑖 ∙ 𝑓↓𝑐 ∙ 𝐿
The Drake Equation
Lower bound:
8 x 10-20
53. Via
Wikipedia
-‐
hNp://en.wikipedia.org/wiki/Drake_equa<on
Lower bound:
8 x 10-20
Upper bound:
36.4 M
𝑁= 𝑅↓∗ ∙ 𝑓↓𝑝 ∙ 𝑛↓𝑒 ∙ 𝑓↓𝑙 ∙ 𝑓↓𝑖 ∙ 𝑓↓𝑐 ∙ 𝐿
The Drake Equation
54. Oona
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96. Sandia
Na<onal
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“Expert
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Inadvertent
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YOU ARE
HERE
102. NASA/JPL,
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EAT AT JOE’S
121. Sebas<an
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Acknowledge them
126. Mike
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Take risks
127. But we can
Stop being perfect
Wicked
Problems
We can’t solve
138. And
so
when
we’re
faced
with
ambiguity,
we’re
not
afraid.
We
don’t
run
away
from
it.
Run away
We Don’t
From ambiguity
139. Sebas<an
Mary
(giovannijl-‐s_photohut)
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We Run toward it