SlideShare a Scribd company logo
2
“Employee engagement may seem like a frill ... But it can
make a big difference in a company’s survival.”
Everyone’s Talking About Engagement
“Strong employee engagement promotes a variety of
outcomes that are good for employees and customers.”
“Engaged employees value, enjoy and have pride in their
work. They are more willing to help each other and the
organization succeed.”
3
Organiza(on	
Customers	
Employees	
Channel	
Community	
And Not Just For Employees…
4
It’s about achieving “maximum
contribution for the
organization and maximum
satisfaction for the individual.”
- Blessing White
Engagement is MORE Than Happiness
5
It’s about achieving “maximum
contribution for the organization and
maximum satisfaction for the individual.”
- Blessing White
Defining Engagement
A = The Engaged
B = Almost Engaged
C = Honeymooners & Hamsters
D = Crash & Burners
E = The Disengaged
Blessing White. “The X Model of Employee Engagement.” August 19, 2014.
http://blessingwhite.com/video/the-x-model-of-employee-engagement/
6
The Facts
¡  The number-one reason most Americans leave their jobs is that they don’t feel
appreciated. In fact, 65% of people surveyed said they got no recognition for good work
last year. – Gallup
¡  Each incremental percentage point of employees who became engaged translated into
an additional 0.6% growth in sales. – Aon Hewitt
¡  Organizations within the top quartile of employee engagement levels — where 72% or
more of employees are engaged — attained a TSR (Total Shareholder Return) that was
50% higher than that of the average organization. – Aon Hewitt
7
Recognition: An “after the fact” display of
appreciation or acknowledgement of an
individual's or team's desired behavior,
effort, or business result that supports the
organization's goals and values.
Incentive: A planned activity designed to
motivate an individual to achieve
predetermined organizational objectives.
Reward: To recompense. An item given to
an individual or team for meeting a pre-
determined goal.
Award: Something awarded or granted, as
for merit.
- “Principles of Results Based Incentive Program Design,”
Incentive Marketing Association
The Tools We Use To Engage
8
Why Recognition?
Individuals who receive regular recognition and praise:
¡  Increase their individual productivity
¡  Increase engagement among their colleagues
¡  Are more likely to stay with their organization
¡  Receive higher loyalty and satisfaction scores from customers
¡  Have better safety records and fewer accidents on the job
- Gallup Business Journal
9
Ready to Build Your Program?
Let us help you! Get the Roadmap to Engagement:
Learn how to create a
successful Employee
Engagement Program:
Click Here to Download!

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Why Does Employee Engagement Matter?

  • 1.
  • 2. 2 “Employee engagement may seem like a frill ... But it can make a big difference in a company’s survival.” Everyone’s Talking About Engagement “Strong employee engagement promotes a variety of outcomes that are good for employees and customers.” “Engaged employees value, enjoy and have pride in their work. They are more willing to help each other and the organization succeed.”
  • 4. 4 It’s about achieving “maximum contribution for the organization and maximum satisfaction for the individual.” - Blessing White Engagement is MORE Than Happiness
  • 5. 5 It’s about achieving “maximum contribution for the organization and maximum satisfaction for the individual.” - Blessing White Defining Engagement A = The Engaged B = Almost Engaged C = Honeymooners & Hamsters D = Crash & Burners E = The Disengaged Blessing White. “The X Model of Employee Engagement.” August 19, 2014. http://blessingwhite.com/video/the-x-model-of-employee-engagement/
  • 6. 6 The Facts ¡  The number-one reason most Americans leave their jobs is that they don’t feel appreciated. In fact, 65% of people surveyed said they got no recognition for good work last year. – Gallup ¡  Each incremental percentage point of employees who became engaged translated into an additional 0.6% growth in sales. – Aon Hewitt ¡  Organizations within the top quartile of employee engagement levels — where 72% or more of employees are engaged — attained a TSR (Total Shareholder Return) that was 50% higher than that of the average organization. – Aon Hewitt
  • 7. 7 Recognition: An “after the fact” display of appreciation or acknowledgement of an individual's or team's desired behavior, effort, or business result that supports the organization's goals and values. Incentive: A planned activity designed to motivate an individual to achieve predetermined organizational objectives. Reward: To recompense. An item given to an individual or team for meeting a pre- determined goal. Award: Something awarded or granted, as for merit. - “Principles of Results Based Incentive Program Design,” Incentive Marketing Association The Tools We Use To Engage
  • 8. 8 Why Recognition? Individuals who receive regular recognition and praise: ¡  Increase their individual productivity ¡  Increase engagement among their colleagues ¡  Are more likely to stay with their organization ¡  Receive higher loyalty and satisfaction scores from customers ¡  Have better safety records and fewer accidents on the job - Gallup Business Journal
  • 9. 9 Ready to Build Your Program? Let us help you! Get the Roadmap to Engagement: Learn how to create a successful Employee Engagement Program: Click Here to Download!