© 2013 Zuni | All Rights Reserved | Confidential
Why Creativity in Digital is
More Important Than Ever
Mike Zeederberg – Managing Director / Founder
© 2013 Zuni | All Rights Reserved | Confidential
Today
• What is digital creativity

• Is digital creativity under threat 

• What does the digital future hold

• The role of creativity for marketing in a digital future
© 2013 Zuni | All Rights Reserved | Confidential
Creativity in digital - origins
We sold it as
• Cheaper
• More measurable
• Better ROI
• Direct Response
The rotating logo

The Flash pre-loader

“Under Construction”
1994: wired.com then known as HotWired, invents the web banner ad.
© 2013 Zuni | All Rights Reserved | Confidential
The threat of the
science of digital
marketing
• Marketing automation
• Funnel optimisation
• Trigger events
• Multi-variant testing
• Econometric modeling
• An ROI for everything and every action
© 2013 Zuni | All Rights Reserved | Confidential
Can the science work
without the magic?
© Ashleigh Brilliant
“The difference between Science and Magic is
that magicians usually know what they’re doing.”
© 2013 Zuni | All Rights Reserved | Confidential
Digital Creativity
© 2011 Zuni | All Rights Reserved | Confidential
Interruption Engagement
Making people
watch things
Making things
people watch
Making things
people use
A spectrum of creative options
© 2011 Zuni | All Rights Reserved | Confidential
Making people
watch things
Making things
people watch
Making things
people use
The proposition for the audience
Tell me
Entertain &
inform me
Create value
in my life
Interruption/exposure Engagement/utility
© 2011 Zuni | All Rights Reserved | Confidential
Making people
watch things
Making things
people watch
Making things
people use
The approach
Interruption/exposure Engagement/utility
• Humour
• Amazement
• Shock
• Tenderness
• Relatable
• Product attributes
• Product benefits
• Emotional connection
• Functional benefit
• Problem solving
© 2011 Zuni | All Rights Reserved | Confidential
Making people
watch things
Making things
people watch
Making things
people use
The currency of measurement & the price to be paid
Interruption/exposure Engagement/utility
• Viral Distribution
• Reach
• Total exposures
• Cut-through
• Recall
• Resonance
• Awareness
• Sales
• Volume of usage
• Time with brand
• Repeat visitation
• Customer satisfaction
• Life Time Value
REACH ENGAGEMENTENTERTAINMENT
PAID OWNEDEARNED / OWNED
© 2011 Zuni | All Rights Reserved | Confidential
Making people
watch things
Making things
people watch
Making things
people use
The complexity increases
Interruption/exposure Engagement/utility
Agencies, Communications creatives,
Film makers, Directors, Copy writers
Digital designers, UX architects,
Entrepreneurs, Product designers,
Content managers, Publishers,
Business architects
Range of skill-sets
required
Complexity
Campaign commitment
© 2011 Zuni | All Rights Reserved | Confidential
Making people
watch things
Making things
people watch
Making things
people use
The challenges
Interruption/exposure Engagement/utility
• Structurally easy – business models
well established
• The framework is dying
• Fragmentation of audiences
• Fragmentation of devices
• Reduction in trust
• Blindness to marketing messages
• Short term
• Adoption of new business models into
traditional businesses – new ROI
models
• Competing with start-ups,
entrepreneurial passion
• Organisational Drag – “it’s just
marketing”
• Digital is not comms, it’s not IT, it’s
the business
• Product is Service is Marketing
• Long term
© 2011 Zuni | All Rights Reserved | Confidential
Making people
watch things
Making things
people watch
Making things
people use
…but it’s worth it
Interruption/exposure Engagement/utility
Referral
Advocacy
Connections
Engagement
Life Time Value
Increase in
© 2013 Zuni | All Rights Reserved | Confidential
“The future is already
here – it’s just not
evenly distributed.”
http://en.wikipedia.org/wiki/
File:William_Gibson_60th_birthday_portrait.jpg
-William Gibson
© 2013 Zuni | All Rights Reserved | Confidential
© 2011 Zuni | All Rights Reserved | Confidential
The future of digital marketing
is all about data
Available at
© 2011 Zuni | All Rights Reserved | Confidential© 2013 Zuni | All Rights Reserved | Confidential
The future of the internet 

is about engagement
© 2011 Zuni | All Rights Reserved | Confidential
engagement
data
Digital Health
Data
Visualisation
Personalisation
It’sallaboutme
The Internet
of thingsQuantified Self
It’s my data
and I’m using it
Value creation
for the user
Utility
Involvement
Content
© 2013 Zuni | All Rights Reserved | Confidential
Has Minority Report arrived?
personalisation
© 2013 Zuni | All Rights Reserved | Confidential
Extending personalisation
personalisation
© 2013 Zuni | All Rights Reserved | Confidential
Extending personalisation
personalisation
© 2013 Zuni | All Rights Reserved | Confidential
Quantified Self – 

my data, my way
quantified self
© 2013 Zuni | All Rights Reserved | Confidential
Quantified Self –
my data, my way
quantified self
© 2013 Zuni | All Rights Reserved | Confidential
The internet of things
internet of things
© 2013 Zuni | All Rights Reserved | Confidential
The marketing internet of things
internet of things
The VIP Fridge Magnet
© 2013 Zuni | All Rights Reserved | Confidential
Data visualisation
data visualisation
© 2013 Zuni | All Rights Reserved | Confidential
Data visualisation
data visualisation
Evian - Melotweet
© 2011 Zuni | All Rights Reserved | Confidential
engagement
data
Digital Health
Data
Visualisation
Personalisation
It’sallaboutme
The Internet
of thingsQuantified Self
It’s my data
and I’m using it
Value creation
for the user
Utility
Involvement
Content
© 2013 Zuni | All Rights Reserved | Confidential
Value creation - content
content
© 2013 Zuni | All Rights Reserved | Confidential
Value creation - utility
utility
© 2013 Zuni | All Rights Reserved | Confidential
Value creation - involvement
involvement
© 2013 Zuni | All Rights Reserved | Confidential
Value creation - involvement
involvement
Reverse Robberies Case Study
© 2011 Zuni | All Rights Reserved | Confidential
engagement
data
Digital Health
Data
Visualisation
Personalisation
It’sallaboutme
The Internet
of thingsQuantified Self
It’s my data
and I’m using it
Value creation
for the user
Utility
Involvement
Content
© 2011 Zuni | All Rights Reserved | Confidential
Interruption Engagement
Making people
watch things
Making things
people watch
Making things
people use
A spectrum of creative options
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
is data
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
creativity is about making
data sexy
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
creativity is about making
data informative
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
creativity is about making
data simple
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
creativity is about making
data easy
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
creativity is about making
data entertaining
© 2013 Zuni | All Rights Reserved | Confidential
The future of digital
creativity is about making
data engaging
© 2013 Zuni | All Rights Reserved | Confidential
Thank You
Mike Zeederberg
Managing Director / Founder
Mike.Zeederberg@zuni.com.au
@MikeZed
© 2013 Zuni | All Rights Reserved | Confidential
Image credits
Image Source Wikipedia
http://en.wikipedia.org/wiki/File:William_Gibson_60th_birthday_portrait.jpg
Image Source DeviantArt
http://bubbachrissy.deviantart.com/art/Nyan-Cat-Wallpaper-1440x900-205336128
Image Source mimoco.com
http://www.mimoco.com/mimobots/popular-culture/star-trek/data-mimobot/product-details/
456.aspx

Why Creativity in Digital is More Important Than Ever - Mike Zeederberg

  • 1.
    © 2013 Zuni| All Rights Reserved | Confidential Why Creativity in Digital is More Important Than Ever Mike Zeederberg – Managing Director / Founder
  • 2.
    © 2013 Zuni| All Rights Reserved | Confidential Today • What is digital creativity • Is digital creativity under threat • What does the digital future hold • The role of creativity for marketing in a digital future
  • 3.
    © 2013 Zuni| All Rights Reserved | Confidential Creativity in digital - origins We sold it as • Cheaper • More measurable • Better ROI • Direct Response The rotating logo The Flash pre-loader “Under Construction” 1994: wired.com then known as HotWired, invents the web banner ad.
  • 4.
    © 2013 Zuni| All Rights Reserved | Confidential The threat of the science of digital marketing • Marketing automation • Funnel optimisation • Trigger events • Multi-variant testing • Econometric modeling • An ROI for everything and every action
  • 5.
    © 2013 Zuni| All Rights Reserved | Confidential Can the science work without the magic? © Ashleigh Brilliant “The difference between Science and Magic is that magicians usually know what they’re doing.”
  • 6.
    © 2013 Zuni| All Rights Reserved | Confidential Digital Creativity
  • 7.
    © 2011 Zuni| All Rights Reserved | Confidential Interruption Engagement Making people watch things Making things people watch Making things people use A spectrum of creative options
  • 8.
    © 2011 Zuni| All Rights Reserved | Confidential Making people watch things Making things people watch Making things people use The proposition for the audience Tell me Entertain & inform me Create value in my life Interruption/exposure Engagement/utility
  • 9.
    © 2011 Zuni| All Rights Reserved | Confidential Making people watch things Making things people watch Making things people use The approach Interruption/exposure Engagement/utility • Humour • Amazement • Shock • Tenderness • Relatable • Product attributes • Product benefits • Emotional connection • Functional benefit • Problem solving
  • 10.
    © 2011 Zuni| All Rights Reserved | Confidential Making people watch things Making things people watch Making things people use The currency of measurement & the price to be paid Interruption/exposure Engagement/utility • Viral Distribution • Reach • Total exposures • Cut-through • Recall • Resonance • Awareness • Sales • Volume of usage • Time with brand • Repeat visitation • Customer satisfaction • Life Time Value REACH ENGAGEMENTENTERTAINMENT PAID OWNEDEARNED / OWNED
  • 11.
    © 2011 Zuni| All Rights Reserved | Confidential Making people watch things Making things people watch Making things people use The complexity increases Interruption/exposure Engagement/utility Agencies, Communications creatives, Film makers, Directors, Copy writers Digital designers, UX architects, Entrepreneurs, Product designers, Content managers, Publishers, Business architects Range of skill-sets required Complexity Campaign commitment
  • 12.
    © 2011 Zuni| All Rights Reserved | Confidential Making people watch things Making things people watch Making things people use The challenges Interruption/exposure Engagement/utility • Structurally easy – business models well established • The framework is dying • Fragmentation of audiences • Fragmentation of devices • Reduction in trust • Blindness to marketing messages • Short term • Adoption of new business models into traditional businesses – new ROI models • Competing with start-ups, entrepreneurial passion • Organisational Drag – “it’s just marketing” • Digital is not comms, it’s not IT, it’s the business • Product is Service is Marketing • Long term
  • 13.
    © 2011 Zuni| All Rights Reserved | Confidential Making people watch things Making things people watch Making things people use …but it’s worth it Interruption/exposure Engagement/utility Referral Advocacy Connections Engagement Life Time Value Increase in
  • 14.
    © 2013 Zuni| All Rights Reserved | Confidential “The future is already here – it’s just not evenly distributed.” http://en.wikipedia.org/wiki/ File:William_Gibson_60th_birthday_portrait.jpg -William Gibson
  • 15.
    © 2013 Zuni| All Rights Reserved | Confidential
  • 16.
    © 2011 Zuni| All Rights Reserved | Confidential The future of digital marketing is all about data Available at
  • 17.
    © 2011 Zuni| All Rights Reserved | Confidential© 2013 Zuni | All Rights Reserved | Confidential The future of the internet 
 is about engagement
  • 18.
    © 2011 Zuni| All Rights Reserved | Confidential engagement data Digital Health Data Visualisation Personalisation It’sallaboutme The Internet of thingsQuantified Self It’s my data and I’m using it Value creation for the user Utility Involvement Content
  • 19.
    © 2013 Zuni| All Rights Reserved | Confidential Has Minority Report arrived? personalisation
  • 20.
    © 2013 Zuni| All Rights Reserved | Confidential Extending personalisation personalisation
  • 21.
    © 2013 Zuni| All Rights Reserved | Confidential Extending personalisation personalisation
  • 22.
    © 2013 Zuni| All Rights Reserved | Confidential Quantified Self – 
 my data, my way quantified self
  • 23.
    © 2013 Zuni| All Rights Reserved | Confidential Quantified Self – my data, my way quantified self
  • 24.
    © 2013 Zuni| All Rights Reserved | Confidential The internet of things internet of things
  • 25.
    © 2013 Zuni| All Rights Reserved | Confidential The marketing internet of things internet of things The VIP Fridge Magnet
  • 26.
    © 2013 Zuni| All Rights Reserved | Confidential Data visualisation data visualisation
  • 27.
    © 2013 Zuni| All Rights Reserved | Confidential Data visualisation data visualisation Evian - Melotweet
  • 28.
    © 2011 Zuni| All Rights Reserved | Confidential engagement data Digital Health Data Visualisation Personalisation It’sallaboutme The Internet of thingsQuantified Self It’s my data and I’m using it Value creation for the user Utility Involvement Content
  • 29.
    © 2013 Zuni| All Rights Reserved | Confidential Value creation - content content
  • 30.
    © 2013 Zuni| All Rights Reserved | Confidential Value creation - utility utility
  • 31.
    © 2013 Zuni| All Rights Reserved | Confidential Value creation - involvement involvement
  • 32.
    © 2013 Zuni| All Rights Reserved | Confidential Value creation - involvement involvement Reverse Robberies Case Study
  • 33.
    © 2011 Zuni| All Rights Reserved | Confidential engagement data Digital Health Data Visualisation Personalisation It’sallaboutme The Internet of thingsQuantified Self It’s my data and I’m using it Value creation for the user Utility Involvement Content
  • 34.
    © 2011 Zuni| All Rights Reserved | Confidential Interruption Engagement Making people watch things Making things people watch Making things people use A spectrum of creative options
  • 35.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital is data
  • 36.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital creativity is about making data sexy
  • 37.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital creativity is about making data informative
  • 38.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital creativity is about making data simple
  • 39.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital creativity is about making data easy
  • 40.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital creativity is about making data entertaining
  • 41.
    © 2013 Zuni| All Rights Reserved | Confidential The future of digital creativity is about making data engaging
  • 42.
    © 2013 Zuni| All Rights Reserved | Confidential Thank You Mike Zeederberg Managing Director / Founder Mike.Zeederberg@zuni.com.au @MikeZed
  • 43.
    © 2013 Zuni| All Rights Reserved | Confidential Image credits Image Source Wikipedia http://en.wikipedia.org/wiki/File:William_Gibson_60th_birthday_portrait.jpg Image Source DeviantArt http://bubbachrissy.deviantart.com/art/Nyan-Cat-Wallpaper-1440x900-205336128 Image Source mimoco.com http://www.mimoco.com/mimobots/popular-culture/star-trek/data-mimobot/product-details/ 456.aspx