SlideShare a Scribd company logo
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© 2014 Zuni | All Rights Reserved | Confidential
	
  
FACEBOOK	
  	
  
ADVERTISING	
  MADE	
  EASY	
  
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WHAT’S YOUR
MARKETING GOAL?
•  Build	
  a	
  database	
  
•  Generate	
  compe33on	
  entries	
  
•  Awareness	
  /	
  branding	
  
•  Calls	
  to	
  customer	
  service	
  
•  A	
  specific	
  response	
  or	
  ac3on	
  
THINK	
  ABOUT	
  
•  Conversa3ons	
  
•  Interac3ons	
  
•  Customer	
  Service	
  
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Advertising
Options
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DESKTOP News Feed
MOBILE News
Feed
PREMIUM	
  Home	
  Page	
  Op<ons	
  
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PREMIUM LOGOUT PAGE (Video or Link)
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PAGE LIKE
DRIVE A FAN BASE
PAGE POST/VIDEO PHOTO
DRIVE AWARENESS & ENGAGEMENT
PAGE POST TEXT
DRIVE AWARENESS & ENGAGEMENT
PAST POST LINK
DRIVE TRAFFIC OFF FACEBOOK TO YOUR WEBSITE
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DESKTOP AD
DRIVE APP INSTALLATION OR RE-ENGAGEMENT
DOMAIN AD
DRIVE WEBSITE VISITS
EVENT AD
DRIVE EVENT REGISTRATIONS/FEEDBACK/ ENGAGEMENT
DESKTOP AD
DRIVE APP INSTALLATION OR RE-ENGAGEMENT
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DRIVE INSTORE TRAFFIC
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Old algorithm that Facebook uses to
determine who sees what
Algorithm changes ≅ 400 times a day

DEVALUED
•  Text updates from brand pages
•  Memes
•  “Like this” posts (but not Facebook
Like Ads)

INCREASED VALUE
•  New content
•  Current content receiving social
endorsements (shares, likes,
comments)
= +
FIRST	
  WORLD	
  PROBLEMS	
  MEME	
  
EdgeRank is dead
ORGANIC	
  
REACH	
  
FREE	
  
DISTRIBUTION	
  
PEOPLE	
  WHO	
  
SHARE	
  
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ALGORITHM	
  	
  
TIPS	
  
1.  Focus	
  on	
  engagement	
  
2.  Study,	
  analyse	
  and	
  understand	
  why	
  your	
  fans	
  click	
  the	
  
like	
  buRon	
  for	
  content	
  
3.  Avoid	
  overuse	
  of	
  strong	
  calls	
  to	
  ac3on	
  
4.  Avoid	
  using	
  memes	
  
5.  Study,	
  analyse	
  and	
  understand	
  which	
  source	
  is	
  the	
  
most	
  well	
  received	
  
6.  Increase	
  post	
  frequency	
  only	
  with	
  engaging	
  content	
  
7.  TEST:	
  	
  different	
  3mes	
  of	
  day,	
  different	
  content	
  
8.  LEARN	
  	
  
9.  OPTIMISE	
  
10. Keep	
  up	
  to	
  date	
  with	
  changes	
  
	
  
	
  
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•  Bid values based on competitors, reach and targeting
•  Bid based on what you’re willing to spend for the marketing objective

HOW	
  MUCH	
  DOES	
  IT	
  COST?	
  
Daily	
  
budget	
  
(min	
  $1)	
  
Life3me	
  
Budget	
  
Every Case Study you could ask for – with filters
https://www.facebook.com/business/success
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POSTS THAT YOU PAY TO:
Reach
more people who like your page
Expand
your audience to everyone on 
Facebook using 
location targeting 
for relevancy

PROMOTED POSTS

The more engaging &
interesting it is to your
audience, the more organic
reach it will have
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Parents
Singles etc

On & off FB
(3rd parties)
Devices
Purchases
Education level
Schools
Fields of Study
Graduation Year
LOCATION
 AGE
 GENDER
 CONNECTIONS
INTERESTS
 BROAD
CATEGORIES
BEHAVIOUR
 EDUCATION
Relevance to
the business
	
  
Age Verification
Youth / Senior
specific
	
  
A/B ads for
gender (shoes for
men & women)
	
  
People who like your
page
Friends of People who
like your page
Attended an Event
Joined a Group
Used your app
	
  
Offers that
match interests
Relationship
Status
Languages
	
  
TARGETING OPTIONS
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AD CREATE
TOOLS TO MANAGE ADS
POWER
EDITOR
FACEBOOK
EXCHANGE
•  Generate Ads quickly and easily
•  Set specific goals
•  First level targeting options
•  Input conversion tracking
•  Chrome based app
•  Manage & optimise lots of different campaigns and ads
•  Test different images, headlines, body copy against
different target audiences
•  Create custom audiences
•  Target based on online actions, ie search activity or
website visits
•  DSP based tracking of behaviour
•  Online conversion objective
•  Consumer intent
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PROMOTED PAGE POSTS 
that aren’t on your timeline but still 
drive traffic 
LARGE NUMBER OF POSTS, highly
targeted to each segment
•  Create a post but don’t publish it
•  Create highly targeted FB ads to drive
people to the post
•  Need Power Editor to test posts
DARK POSTS
Improve your targeting
Split testing your 
messages & call to
action
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DARK POSTS- Step by Step

Article: http://bit.ly/1hay737

Video: http://on.fb.me/OgyD2C
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AUDIENCE DEFINITION
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•  Create custom audiences using email
addresses, phone numbers or Facebook
User IDs
•  You need a CSV file or upload through
Mail Chimp
•  Need Ads Manager or Power Editor
•  Can exclude an audience of your current
customers if you're running a campaign to
acquire new customers (Lookalike
audiences or Exclusion Audiences)
•  Should have minimum 1,000 people per
audience
•  Expect 70% match rate 
CUSTOM AUDIENCES
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•  Target audiences that are similar to
your current audience segments, eg
expanding into a new market
•  Upload your sources (CSV file) and
select your targets
•  Increase reach and engagement of
Facebook apps
•  Can take 6-24 hours for lookalike
audiences to be available for targeting
•  Need Power Editor 
Step by Step Article:
http://on.fb.me/1q2gkMF 
LOOKALIKE AUDIENCES
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•  Use up to 6 images at once
•  Facebook will automatically optimise the best performing creative execution
•  Typically 80% of ads won’t be successful – that’s ok – test & learn
•  Choose the right landing page – they absolutely matter!
•  Check on campaigns at least twice a day
•  Pause ads that are getting lots of clicks but not converting (you want high click +
high conversion or low clicks + high conversion)
CREATIVE OPTIMISATION
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COSTINGS/OPTIONS
CPA	
  
	
  
COST	
  PER	
  
ACQUISITION	
  
CPM	
  
	
  
COST	
  PER	
  
THOUSAND	
  
IMPRESSIONS	
  
CPC	
  
	
  
COST	
  PER	
  CLICK	
  
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Always report against your objective (ie website visits, conversions, likes, app
downloads etc)
Impressions
Clicks
CTR
Spend
Who sees it 
Who clicks on
it

Time between
seeing an
impression
and the action
taken (click)
(view through
window)
Impressions
Clicks
Likes
Photo views
Video plays
Impressions
Clicks
CTR
Avg position
in news feed

REPORTING ON YOUR CAMPAIGNS
ADVERTISING	
  
PERFORMACE	
  
RESPONDER	
  
DEMOGRAPHICS	
  
ACTIONS	
  BY	
  
IMPRESSION	
  
TIME	
  
ONLINE	
  
IMPRESSIONS	
  
NEWS	
  FEED	
  
© 2014 Zuni | All Rights Reserved | Confidential
Thank You
Valen<na	
  Borbone	
  
Client	
  Rela3onship	
  Director	
  
E:	
  valen3na.borbone@zuni.com.au	
  
P:	
  02	
  9516	
  5480	
  
T:	
  valen3na1975	
  
L:	
  au.linkedin.com/in/valen3naborbone/	
  

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Facebook Advertising Made Easy - a guide for maximising paid options

  • 1. pantone solid coated: pantone 1925 C pantone 425 C pantone solid coated: pantone 426 C pantone solid coated: pantone 422 C pantone 425 C pantone solid coated: pantone 426 C © 2014 Zuni | All Rights Reserved | Confidential   FACEBOOK     ADVERTISING  MADE  EASY  
  • 2. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential WHAT’S YOUR MARKETING GOAL? •  Build  a  database   •  Generate  compe33on  entries   •  Awareness  /  branding   •  Calls  to  customer  service   •  A  specific  response  or  ac3on   THINK  ABOUT   •  Conversa3ons   •  Interac3ons   •  Customer  Service  
  • 3. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential Advertising Options
  • 4. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential DESKTOP News Feed MOBILE News Feed PREMIUM  Home  Page  Op<ons  
  • 5. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential PREMIUM LOGOUT PAGE (Video or Link)
  • 6. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential PAGE LIKE DRIVE A FAN BASE PAGE POST/VIDEO PHOTO DRIVE AWARENESS & ENGAGEMENT PAGE POST TEXT DRIVE AWARENESS & ENGAGEMENT PAST POST LINK DRIVE TRAFFIC OFF FACEBOOK TO YOUR WEBSITE
  • 7. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential DESKTOP AD DRIVE APP INSTALLATION OR RE-ENGAGEMENT DOMAIN AD DRIVE WEBSITE VISITS EVENT AD DRIVE EVENT REGISTRATIONS/FEEDBACK/ ENGAGEMENT DESKTOP AD DRIVE APP INSTALLATION OR RE-ENGAGEMENT
  • 8. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential DRIVE INSTORE TRAFFIC
  • 9. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential Old algorithm that Facebook uses to determine who sees what Algorithm changes ≅ 400 times a day DEVALUED •  Text updates from brand pages •  Memes •  “Like this” posts (but not Facebook Like Ads) INCREASED VALUE •  New content •  Current content receiving social endorsements (shares, likes, comments) = + FIRST  WORLD  PROBLEMS  MEME   EdgeRank is dead ORGANIC   REACH   FREE   DISTRIBUTION   PEOPLE  WHO   SHARE  
  • 10. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential ALGORITHM     TIPS   1.  Focus  on  engagement   2.  Study,  analyse  and  understand  why  your  fans  click  the   like  buRon  for  content   3.  Avoid  overuse  of  strong  calls  to  ac3on   4.  Avoid  using  memes   5.  Study,  analyse  and  understand  which  source  is  the   most  well  received   6.  Increase  post  frequency  only  with  engaging  content   7.  TEST:    different  3mes  of  day,  different  content   8.  LEARN     9.  OPTIMISE   10. Keep  up  to  date  with  changes      
  • 11. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential •  Bid values based on competitors, reach and targeting •  Bid based on what you’re willing to spend for the marketing objective HOW  MUCH  DOES  IT  COST?   Daily   budget   (min  $1)   Life3me   Budget   Every Case Study you could ask for – with filters https://www.facebook.com/business/success
  • 12. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential POSTS THAT YOU PAY TO: Reach more people who like your page Expand your audience to everyone on Facebook using location targeting for relevancy PROMOTED POSTS The more engaging & interesting it is to your audience, the more organic reach it will have
  • 13. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential Parents Singles etc On & off FB (3rd parties) Devices Purchases Education level Schools Fields of Study Graduation Year LOCATION AGE GENDER CONNECTIONS INTERESTS BROAD CATEGORIES BEHAVIOUR EDUCATION Relevance to the business   Age Verification Youth / Senior specific   A/B ads for gender (shoes for men & women)   People who like your page Friends of People who like your page Attended an Event Joined a Group Used your app   Offers that match interests Relationship Status Languages   TARGETING OPTIONS
  • 14. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential AD CREATE TOOLS TO MANAGE ADS POWER EDITOR FACEBOOK EXCHANGE •  Generate Ads quickly and easily •  Set specific goals •  First level targeting options •  Input conversion tracking •  Chrome based app •  Manage & optimise lots of different campaigns and ads •  Test different images, headlines, body copy against different target audiences •  Create custom audiences •  Target based on online actions, ie search activity or website visits •  DSP based tracking of behaviour •  Online conversion objective •  Consumer intent
  • 15. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential PROMOTED PAGE POSTS that aren’t on your timeline but still drive traffic LARGE NUMBER OF POSTS, highly targeted to each segment •  Create a post but don’t publish it •  Create highly targeted FB ads to drive people to the post •  Need Power Editor to test posts DARK POSTS Improve your targeting Split testing your messages & call to action
  • 16. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential DARK POSTS- Step by Step Article: http://bit.ly/1hay737 Video: http://on.fb.me/OgyD2C
  • 17. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential AUDIENCE DEFINITION
  • 18. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential •  Create custom audiences using email addresses, phone numbers or Facebook User IDs •  You need a CSV file or upload through Mail Chimp •  Need Ads Manager or Power Editor •  Can exclude an audience of your current customers if you're running a campaign to acquire new customers (Lookalike audiences or Exclusion Audiences) •  Should have minimum 1,000 people per audience •  Expect 70% match rate CUSTOM AUDIENCES
  • 19. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential •  Target audiences that are similar to your current audience segments, eg expanding into a new market •  Upload your sources (CSV file) and select your targets •  Increase reach and engagement of Facebook apps •  Can take 6-24 hours for lookalike audiences to be available for targeting •  Need Power Editor Step by Step Article: http://on.fb.me/1q2gkMF LOOKALIKE AUDIENCES
  • 20. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential •  Use up to 6 images at once •  Facebook will automatically optimise the best performing creative execution •  Typically 80% of ads won’t be successful – that’s ok – test & learn •  Choose the right landing page – they absolutely matter! •  Check on campaigns at least twice a day •  Pause ads that are getting lots of clicks but not converting (you want high click + high conversion or low clicks + high conversion) CREATIVE OPTIMISATION
  • 21. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential COSTINGS/OPTIONS CPA     COST  PER   ACQUISITION   CPM     COST  PER   THOUSAND   IMPRESSIONS   CPC     COST  PER  CLICK  
  • 22. pantone solid coated: pantone 1925 C pantone 425 C © 2014 Zuni | All Rights Reserved | Confidential Always report against your objective (ie website visits, conversions, likes, app downloads etc) Impressions Clicks CTR Spend Who sees it Who clicks on it Time between seeing an impression and the action taken (click) (view through window) Impressions Clicks Likes Photo views Video plays Impressions Clicks CTR Avg position in news feed REPORTING ON YOUR CAMPAIGNS ADVERTISING   PERFORMACE   RESPONDER   DEMOGRAPHICS   ACTIONS  BY   IMPRESSION   TIME   ONLINE   IMPRESSIONS   NEWS  FEED  
  • 23. © 2014 Zuni | All Rights Reserved | Confidential Thank You Valen<na  Borbone   Client  Rela3onship  Director   E:  valen3na.borbone@zuni.com.au   P:  02  9516  5480   T:  valen3na1975   L:  au.linkedin.com/in/valen3naborbone/