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Why Transformations get Stuck
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David Hawks @austinagile
Agile Training Agile Teams Agile Transformations
with more engagement with faster value with less risk
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
David Hawks
@austinagile
david@agilevelocity.com
CEO, Executive Agile Coach
AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
current state of Agility
Superficial Agility Improving Agility Predictable Agility Fast Agility
• Going through the motions
• Work is visible
• Silo development
• Lots of carryover
• Not strong PO/ SM
• Retrospectives have
meaning
• ScrumMaster is Coach
• Work is estimated and
velocity being measured
• Swarming and cross
training is starting to
happen
• Team identity is being
created
• Carryover is limited
• Team’s have focus
(Limiting WIP)
• Constant team Backlog
Refinement
• Break work down and
swarm
• Whole team ownership
embracing cross functional
goals
• Cycle Time has been
significantly reduced
• Able to respond to new
high priority and deliver
quickly
• Leadership focus on
optimizing the whole
• Urgently resolve
organizational
impediments
• Test Automation,
Continuous Integration,
DevOps in placeGet your mobile phone ready as we will do real time polling during this session.
TextVELOCITY to 22333 to join.
PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
The Path To Agility™ Transformation Framework
New Status Quo
Status Quo
Integration
& Practice
Chaos &
Resistance
PROPRIETARY AND CONFIDENTIAL
AGILE VELOCITY ACCELERATE AGILITY
The Path To Agility™ Transformation Framework
Align
Accelerate
Adapt
Predict
Learn
Chaos &
Resistance
Integration
& Practice
New Status Quo
Status Quo
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
The Path To Agility™ Transformation Framework
Why Do So Many Companies
Struggle?
Let’s Explore The Top 5 Impediments
Organizations Face.
OrgSystemTeam
Align Learn Predict Accelerate Adapt
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
CHALLENGE 1
Impediment #1
Implementing Solutions without
clarity in Desired Results
Impact
• Lots of Resistance & Frustrati
• Silo Optimization
• No Clear Measure of Success
• Minimal Gains
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
SORT THE CHANGE MODEL CARDS
• Form groups of 4-7 at your table
• Match each description with a title card
• Try and put them in order
1. Create Urgency
2. Form a powerful coalition
3. Create a vision for change
4. Communicate the vision
5. Empower action
6. Create quick wins
7. Build on the change
8.Anchor wins in culture
Creating the
climate for
Change
Engaging &
enabling the
organization
Implementin
g &
sustaining
for change
Adapted from Dr John Kotter’s 8 Step Process for leading change
http://www.kotterinternation.com/our-principles/changesteps/changestep
Apply Organizational Change Management
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
THE PATH TO AGILITY™
Our proven transformation framework
12
Kotter 8 Steps
1. Create Urgency
2. Form a powerful coalition
3. Create vision and strategy
4. Communicate the vision
5. Empower action
6. Create quick wins
7. Build on the change
8.Anchor wins in culture
OrgSystemTeam
Align
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Team Agreements
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
CHALLENGE 1
Impediment #2
No Mechanism to Resolve Org.
Level Cross Dept. Impediments
Impact
• Impediments not Resolved Quickly (or
ever)
• You Empower the Resistance!
• Teams hit a Ceiling (become
disenfranchised)
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
DISCUSS IN TRIADS
• Form a triad with 2 other people from 2
other tables
• Discuss why the following would be
good practices for an Agile Leadership
Team:
• Cross Functional (Who should be involved?)
• Run the ALT with Agile
• Have visible huddles out in the open
• Track impediments on a visible board
Insights and organizational
impediments from teams
Transformation
Backlog
Transformation
Team
Product of Transformation:
Agile teams working in an
agile organization
Run the Transformation
using Agile
OrgSystemTeam
Align Learn
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Team Agreements
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
CHALLENGE 1
Impediment #3
Leaders Not Creating Focus
Impact
• Lots of Interruptions
• No Time to Improve
• No Flow
• No Ability to Forecas
• Slow Time to Value
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
DISCUSS HOW WE SCALE BY DESCALING
• Form teams of 4-7 at your table
• Discuss the practices depicted in the 4
cards with drawings
• How can each of these practices actually
reduce complexity in your environment?
AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
Watch the Baton, not the Runners
OrgSystemTeam
Align Learn Predict
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Team Agreements
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
CHALLENGE 1
Impediment #4
Not Optimizing Across the
Whole Value Stream
Impact
• Transformation Stalls
• Gains only seen in silos
• Business doesn’t realize much gain
Ideation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Whole Value Stream
• Stand Up
• Pair with someone from another table
• What if we only optimize each part
independently?
Ideation
Prioritization
Requirements
Definition
Implementation
Quality
Assurance
Integration&
RegressionTesting
Deployment
Customer/MarketValidation
Scrum
Test Automation/ Continuous Integration
DevOps
Lean Product Discovery
What if we only optimize each part independently?
OrgSystemTeam
Align Learn Predict Accelerate
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Team Agreements
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Value Driven
Optimize the Whole
Reduce Cycle Time
Release Continuously
Self-Sustaining
Improvement
Decision Agility
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
CHALLENGE 1
Impediment #5
Execution Prioritized over
Learning
Impact
• Low Customer Satisfaction
• Tension between Technology and
Business
• Inability to Execute on Strategic
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
MAXIMIZE VALUE
• Form groups at your table of 4-7
• Discuss how the following can be
counterproductive to achieving the goal
of Maximizing Value:
• Managing to a Project Plan
• Maximizing Developer Utilization
• Working on Many Projects at Once
OrgSystemTeam
Align Learn Predict Accelerate Adapt
Objective Data Driven
Decisions
Whole Org Agility
Lean Financing
Customer Centered
Minimal Time to Pivot
Experiment Driven
Development
Product Learning over
Delivery
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Team Agreements
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Value Driven
Optimize the Whole
Reduce Cycle Time
Release Continuously
Self-Sustaining
Improvement
Decision Agility
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
The Path To Agility™ Transformation Framework
OrgSystemTeam
Align Learn Predict Accelerate Adapt
Objective Data Driven
Decisions
Whole Org Agility
Lean Financing
Customer Centered
Minimal Time to Pivot
Experiment Driven
Development
Product Learning over
Delivery
Compelling Purpose
Rollout Strategy
Teams Aligned to Value
Clear Value Purpose
Team Agreements
Team Empowerment
Action Enabled
Ability to Measure
Cross-Team
Coordination
Visibility Created
Foundational Team
Practices
Continuous
Improvement Culture
Leadership Agility
Ability to Focus
Multi-Team
Predictability
Ability to Forecast
Complexity Reduced
Predictable Delivery
Cadence
Quality Feedback
Loop Shortened
Value Driven
Optimize the Whole
Reduce Cycle Time
Release Continuously
Self-Sustaining
Improvement
Decision Agility
The Path To Agility™ Transformation Framework
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
WANT MORE CONTENT?
Provide a business card or write down your full
name and email on an index card for more info
on Why Transformations get Stuck.
We will send you….
" Full slide deck
" Common Pitfalls of an Agile Transformation Whitepaper
" Path to Agility Assessment
" Path to Agility Video
Let us know if you would be interested in an
Onsite Agility Assessment with your Sr. Leaders.
Have more
questions?
David Hawks
CEO
david@agilevelocity.com
@austinagile
Next week Next Level Agile at Dallas ALN
PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY
ABOUT AGILE VELOCITY
Transform Teams, Lead Organizations
Relentless Pursuit of
Whole Organizational Agility
TRUE PARTNER
We’ll guide the teams to not only become self-sufficient, but also
to become empowered to reach full agility.
OUTCOME DRIVEN
It’s not about dictating what to do or prescribing solutions, but
focusing on achieving key business results.
DISCIPLINED APPROACH
Our Path to Agility™ is an Agile Transformation Framework created
after decades of helping organizations accelerate agility.
JOYFUL JOURNEY
We want our clients to love Agile as much as we do, and part of
that is creating a fun and safe environment in which to learn,
practice, and master.

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Why Agile Transformations Get Stuck - David Hawks, DFW Scrum February 2019

  • 1. Why Transformations get Stuck Get your mobile phone ready as we will do real time polling during this session. TextVELOCITY to 22333 to join. David Hawks @austinagile Agile Training Agile Teams Agile Transformations with more engagement with faster value with less risk
  • 2. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY David Hawks @austinagile david@agilevelocity.com CEO, Executive Agile Coach
  • 3. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY current state of Agility Superficial Agility Improving Agility Predictable Agility Fast Agility • Going through the motions • Work is visible • Silo development • Lots of carryover • Not strong PO/ SM • Retrospectives have meaning • ScrumMaster is Coach • Work is estimated and velocity being measured • Swarming and cross training is starting to happen • Team identity is being created • Carryover is limited • Team’s have focus (Limiting WIP) • Constant team Backlog Refinement • Break work down and swarm • Whole team ownership embracing cross functional goals • Cycle Time has been significantly reduced • Able to respond to new high priority and deliver quickly • Leadership focus on optimizing the whole • Urgently resolve organizational impediments • Test Automation, Continuous Integration, DevOps in placeGet your mobile phone ready as we will do real time polling during this session. TextVELOCITY to 22333 to join.
  • 4.
  • 5. PROPRIETARY AND CONFIDENTIAL AGILE VELOCITY ACCELERATE AGILITY The Path To Agility™ Transformation Framework New Status Quo Status Quo Integration & Practice Chaos & Resistance
  • 6. PROPRIETARY AND CONFIDENTIAL AGILE VELOCITY ACCELERATE AGILITY The Path To Agility™ Transformation Framework Align Accelerate Adapt Predict Learn Chaos & Resistance Integration & Practice New Status Quo Status Quo
  • 7. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY The Path To Agility™ Transformation Framework Why Do So Many Companies Struggle? Let’s Explore The Top 5 Impediments Organizations Face.
  • 8. OrgSystemTeam Align Learn Predict Accelerate Adapt The Path To Agility™ Transformation Framework
  • 9. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY CHALLENGE 1 Impediment #1 Implementing Solutions without clarity in Desired Results Impact • Lots of Resistance & Frustrati • Silo Optimization • No Clear Measure of Success • Minimal Gains
  • 10. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY SORT THE CHANGE MODEL CARDS • Form groups of 4-7 at your table • Match each description with a title card • Try and put them in order
  • 11. 1. Create Urgency 2. Form a powerful coalition 3. Create a vision for change 4. Communicate the vision 5. Empower action 6. Create quick wins 7. Build on the change 8.Anchor wins in culture Creating the climate for Change Engaging & enabling the organization Implementin g & sustaining for change Adapted from Dr John Kotter’s 8 Step Process for leading change http://www.kotterinternation.com/our-principles/changesteps/changestep Apply Organizational Change Management
  • 12. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY THE PATH TO AGILITY™ Our proven transformation framework 12 Kotter 8 Steps 1. Create Urgency 2. Form a powerful coalition 3. Create vision and strategy 4. Communicate the vision 5. Empower action 6. Create quick wins 7. Build on the change 8.Anchor wins in culture
  • 13. OrgSystemTeam Align Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Team Agreements The Path To Agility™ Transformation Framework
  • 14. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY CHALLENGE 1 Impediment #2 No Mechanism to Resolve Org. Level Cross Dept. Impediments Impact • Impediments not Resolved Quickly (or ever) • You Empower the Resistance! • Teams hit a Ceiling (become disenfranchised)
  • 15. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY DISCUSS IN TRIADS • Form a triad with 2 other people from 2 other tables • Discuss why the following would be good practices for an Agile Leadership Team: • Cross Functional (Who should be involved?) • Run the ALT with Agile • Have visible huddles out in the open • Track impediments on a visible board
  • 16. Insights and organizational impediments from teams Transformation Backlog Transformation Team Product of Transformation: Agile teams working in an agile organization Run the Transformation using Agile
  • 17. OrgSystemTeam Align Learn Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Team Agreements Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture The Path To Agility™ Transformation Framework
  • 18. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY CHALLENGE 1 Impediment #3 Leaders Not Creating Focus Impact • Lots of Interruptions • No Time to Improve • No Flow • No Ability to Forecas • Slow Time to Value
  • 19. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY DISCUSS HOW WE SCALE BY DESCALING • Form teams of 4-7 at your table • Discuss the practices depicted in the 4 cards with drawings • How can each of these practices actually reduce complexity in your environment?
  • 20. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
  • 21. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
  • 22. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
  • 23. AGILE VELOCITY PROPRIETARYCopyright © 2018 Agile Velocity, LLC.  All Rights Reserved. AGILE VELOCITY PROPRIETARY
  • 24. Watch the Baton, not the Runners
  • 25. OrgSystemTeam Align Learn Predict Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Team Agreements Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened The Path To Agility™ Transformation Framework
  • 26. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY CHALLENGE 1 Impediment #4 Not Optimizing Across the Whole Value Stream Impact • Transformation Stalls • Gains only seen in silos • Business doesn’t realize much gain
  • 29. OrgSystemTeam Align Learn Predict Accelerate Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Team Agreements Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Value Driven Optimize the Whole Reduce Cycle Time Release Continuously Self-Sustaining Improvement Decision Agility The Path To Agility™ Transformation Framework
  • 30. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY CHALLENGE 1 Impediment #5 Execution Prioritized over Learning Impact • Low Customer Satisfaction • Tension between Technology and Business • Inability to Execute on Strategic
  • 31. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY MAXIMIZE VALUE • Form groups at your table of 4-7 • Discuss how the following can be counterproductive to achieving the goal of Maximizing Value: • Managing to a Project Plan • Maximizing Developer Utilization • Working on Many Projects at Once
  • 32. OrgSystemTeam Align Learn Predict Accelerate Adapt Objective Data Driven Decisions Whole Org Agility Lean Financing Customer Centered Minimal Time to Pivot Experiment Driven Development Product Learning over Delivery Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Team Agreements Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Value Driven Optimize the Whole Reduce Cycle Time Release Continuously Self-Sustaining Improvement Decision Agility The Path To Agility™ Transformation Framework
  • 33. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY The Path To Agility™ Transformation Framework
  • 34. OrgSystemTeam Align Learn Predict Accelerate Adapt Objective Data Driven Decisions Whole Org Agility Lean Financing Customer Centered Minimal Time to Pivot Experiment Driven Development Product Learning over Delivery Compelling Purpose Rollout Strategy Teams Aligned to Value Clear Value Purpose Team Agreements Team Empowerment Action Enabled Ability to Measure Cross-Team Coordination Visibility Created Foundational Team Practices Continuous Improvement Culture Leadership Agility Ability to Focus Multi-Team Predictability Ability to Forecast Complexity Reduced Predictable Delivery Cadence Quality Feedback Loop Shortened Value Driven Optimize the Whole Reduce Cycle Time Release Continuously Self-Sustaining Improvement Decision Agility The Path To Agility™ Transformation Framework
  • 35. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY WANT MORE CONTENT? Provide a business card or write down your full name and email on an index card for more info on Why Transformations get Stuck. We will send you…. " Full slide deck " Common Pitfalls of an Agile Transformation Whitepaper " Path to Agility Assessment " Path to Agility Video Let us know if you would be interested in an Onsite Agility Assessment with your Sr. Leaders. Have more questions? David Hawks CEO david@agilevelocity.com @austinagile Next week Next Level Agile at Dallas ALN
  • 36. PROPRIETARY AND CONFIDENTIALAGILE VELOCITY ACCELERATE AGILITY ABOUT AGILE VELOCITY Transform Teams, Lead Organizations Relentless Pursuit of Whole Organizational Agility TRUE PARTNER We’ll guide the teams to not only become self-sufficient, but also to become empowered to reach full agility. OUTCOME DRIVEN It’s not about dictating what to do or prescribing solutions, but focusing on achieving key business results. DISCIPLINED APPROACH Our Path to Agility™ is an Agile Transformation Framework created after decades of helping organizations accelerate agility. JOYFUL JOURNEY We want our clients to love Agile as much as we do, and part of that is creating a fun and safe environment in which to learn, practice, and master.