SlideShare a Scribd company logo
Katherine Porter
Business Communications II
November 7, 2014
Who is Responsible for Listening?
Both the sender and the receiver are responsible for listening. The communication
process requires both the receiver’s and the sender’s effort. Sender-receiver reciprocity is “when
both communicators simultaneously send and receive messages and constantly adapt to each
other’s feedback” (Downing, et. al., 2014, p. 261).
I am sitting in the weekly meeting regarding technical information, I simply hate these
meetings, but I personally know that they contain important information. The first thing that I
must do to help concentrate on the meeting at hand is to maintain a good eye contact with the
person leading the meeting. Then, I should have an open posture and lean forward toward the
speaker; this shows that I myself am paying attention and ready to listen. Lastly, to encourage the
presenter to keep going with the meeting I should smile and nod so he/she knows that I am
paying attention and making connections with what they are saying (Downing, et. al., 2014).
On the other hand, I myself am leading my first meeting at my brand new job, but no one
seems to be listening. What can I do to get the room to pay attention to what you are saying? One
skill that I can apply to encourage others to listen is to know what message I want to get across
and to organize what I’m going to say. Next I can use a visual, such as a poster board or a power
point. Another thing is to use my space to my advantage; don’t just stand in one place and talk.
Walk around and get some movement to my presentation (Downing, et. al., 2014).
Both the sender and receiver are responsible for listening. There are things that you can
do to help you listen and to speak and people listen to you. The listening skills included good eye
contact, open posture, leaning forward, smiling, and nodding. The four speaking skills I used:
knowing the message, organizing, using a visual, and using your space to your advantage. I am
looking forward to applying these techniques in my future workplace.

More Related Content

What's hot

Self-awareness in communication
Self-awareness in communicationSelf-awareness in communication
Self-awareness in communication
Škola Futura
 
interpersonal communication
interpersonal communicationinterpersonal communication
interpersonal communication
kinjal agarwal
 
Interpersonal communication relationship building skills
Interpersonal communication relationship building skillsInterpersonal communication relationship building skills
Interpersonal communication relationship building skills
Charles Cotter, PhD
 
Communication
CommunicationCommunication
Communication
anu thapa
 
Communication & relationship building
Communication & relationship buildingCommunication & relationship building
Communication & relationship building
Tanveer Khan
 
What is communication
What is communicationWhat is communication
What is communication
Myong Dae Lee
 
LISTENING
LISTENINGLISTENING
LISTENING
Mishma Greedhun
 
How to determine your effectiveness at communication
How to determine your effectiveness at communicationHow to determine your effectiveness at communication
How to determine your effectiveness at communication
accentcoachla
 
Interpersonal Communication
Interpersonal CommunicationInterpersonal Communication
Interpersonal Communication
theprinceobjects
 
How to be an effective communicator
How to be an effective communicatorHow to be an effective communicator
How to be an effective communicator
UNDP Eurasia
 
communication
communicationcommunication
communication
guest608f8c
 
Managerial Communication
Managerial CommunicationManagerial Communication
Managerial Communication
PS18
 
Verbally communicate with others
Verbally communicate with othersVerbally communicate with others
Verbally communicate with others
Reema
 
Technical communications reflection
Technical communications reflectionTechnical communications reflection
Technical communications reflection
migumoli
 
Presentation communication skills
Presentation communication skillsPresentation communication skills
Presentation communication skills
JanisDeksnis
 
Communication and Facilitating Skills
Communication and Facilitating SkillsCommunication and Facilitating Skills
Communication and Facilitating Skills
Jacob Duncombe
 
Communication
CommunicationCommunication
Communication
VR M
 
Interpersonal skills & styles
Interpersonal skills & stylesInterpersonal skills & styles
Interpersonal skills & styles
Kumar K Sashi
 
Leadership and communication - BD
Leadership and communication - BDLeadership and communication - BD
Leadership and communication - BD
Abir Hossain
 
Group discussion; B.pharmacy 1 semester
Group discussion; B.pharmacy 1 semesterGroup discussion; B.pharmacy 1 semester
Group discussion; B.pharmacy 1 semester
Kondal Reddy
 

What's hot (20)

Self-awareness in communication
Self-awareness in communicationSelf-awareness in communication
Self-awareness in communication
 
interpersonal communication
interpersonal communicationinterpersonal communication
interpersonal communication
 
Interpersonal communication relationship building skills
Interpersonal communication relationship building skillsInterpersonal communication relationship building skills
Interpersonal communication relationship building skills
 
Communication
CommunicationCommunication
Communication
 
Communication & relationship building
Communication & relationship buildingCommunication & relationship building
Communication & relationship building
 
What is communication
What is communicationWhat is communication
What is communication
 
LISTENING
LISTENINGLISTENING
LISTENING
 
How to determine your effectiveness at communication
How to determine your effectiveness at communicationHow to determine your effectiveness at communication
How to determine your effectiveness at communication
 
Interpersonal Communication
Interpersonal CommunicationInterpersonal Communication
Interpersonal Communication
 
How to be an effective communicator
How to be an effective communicatorHow to be an effective communicator
How to be an effective communicator
 
communication
communicationcommunication
communication
 
Managerial Communication
Managerial CommunicationManagerial Communication
Managerial Communication
 
Verbally communicate with others
Verbally communicate with othersVerbally communicate with others
Verbally communicate with others
 
Technical communications reflection
Technical communications reflectionTechnical communications reflection
Technical communications reflection
 
Presentation communication skills
Presentation communication skillsPresentation communication skills
Presentation communication skills
 
Communication and Facilitating Skills
Communication and Facilitating SkillsCommunication and Facilitating Skills
Communication and Facilitating Skills
 
Communication
CommunicationCommunication
Communication
 
Interpersonal skills & styles
Interpersonal skills & stylesInterpersonal skills & styles
Interpersonal skills & styles
 
Leadership and communication - BD
Leadership and communication - BDLeadership and communication - BD
Leadership and communication - BD
 
Group discussion; B.pharmacy 1 semester
Group discussion; B.pharmacy 1 semesterGroup discussion; B.pharmacy 1 semester
Group discussion; B.pharmacy 1 semester
 

Similar to Who is Responsible for Listening

Dora Deras essay#2
Dora Deras essay#2Dora Deras essay#2
Dora Deras essay#2
Dora Melany Deras
 
listeningessay
listeningessaylisteningessay
listeningessay
MaiNong Xiong
 
Ilm 5 Effective Presentations
Ilm 5 Effective PresentationsIlm 5 Effective Presentations
Ilm 5 Effective Presentations
ThesisPapersForSaleM
 
Communicating in Today's Workplace
Communicating in Today's WorkplaceCommunicating in Today's Workplace
Communicating in Today's Workplace
Steve Wise
 
Listening Skills In PTE
Listening Skills In PTEListening Skills In PTE
Listening Skills In PTE
Jessica Cannella
 
Essay Communication Skills
Essay Communication SkillsEssay Communication Skills
Essay Communication Skills
Best Paper Writing Service Reviews
 
Essay 3 Relationships at Work
Essay 3 Relationships at WorkEssay 3 Relationships at Work
Essay 3 Relationships at Work
Mai Lee Yang
 
Self Critiquing Interpersonal Communication
Self Critiquing Interpersonal CommunicationSelf Critiquing Interpersonal Communication
Self Critiquing Interpersonal Communication
Jessica Tanner
 
Communication & Motivation Skills Rims
Communication & Motivation Skills RimsCommunication & Motivation Skills Rims
Communication & Motivation Skills Rims
Ashutosh Pareek
 
Communication and Interpersonal Skills
Communication and Interpersonal SkillsCommunication and Interpersonal Skills
Communication and Interpersonal Skills
Timothy Wooi
 
A Speech Essay
A Speech EssayA Speech Essay
Speech Essay Format
Speech Essay FormatSpeech Essay Format
TOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docx
TOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docxTOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docx
TOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docx
herthaweston
 
Effective presentation toolkit
Effective presentation toolkitEffective presentation toolkit
Effective presentation toolkit
qyqing
 
6 Questions Of Communications
6  Questions Of  Communications6  Questions Of  Communications
6 Questions Of Communications
Sumali Bipin Parikh
 
Summary: Brainstorm Session
Summary: Brainstorm SessionSummary: Brainstorm Session
Summary: Brainstorm Session
Justin Fenwick
 
Communication Skills Essay
Communication Skills EssayCommunication Skills Essay
Communication Skills Essay
Online Paper Writing Services Haynes
 
Listening Style Listening is essential in any form of.docx
Listening Style Listening is essential in any form of.docxListening Style Listening is essential in any form of.docx
Listening Style Listening is essential in any form of.docx
write31
 
PUBLIC_SPEAKING_AND_PRESENTATION_SKILLS
PUBLIC_SPEAKING_AND_PRESENTATION_SKILLSPUBLIC_SPEAKING_AND_PRESENTATION_SKILLS
PUBLIC_SPEAKING_AND_PRESENTATION_SKILLS
Mbogo Kenneth
 
Soft Skills In The Workplace
Soft Skills In The WorkplaceSoft Skills In The Workplace
Soft Skills In The Workplace
Susan Tullis
 

Similar to Who is Responsible for Listening (20)

Dora Deras essay#2
Dora Deras essay#2Dora Deras essay#2
Dora Deras essay#2
 
listeningessay
listeningessaylisteningessay
listeningessay
 
Ilm 5 Effective Presentations
Ilm 5 Effective PresentationsIlm 5 Effective Presentations
Ilm 5 Effective Presentations
 
Communicating in Today's Workplace
Communicating in Today's WorkplaceCommunicating in Today's Workplace
Communicating in Today's Workplace
 
Listening Skills In PTE
Listening Skills In PTEListening Skills In PTE
Listening Skills In PTE
 
Essay Communication Skills
Essay Communication SkillsEssay Communication Skills
Essay Communication Skills
 
Essay 3 Relationships at Work
Essay 3 Relationships at WorkEssay 3 Relationships at Work
Essay 3 Relationships at Work
 
Self Critiquing Interpersonal Communication
Self Critiquing Interpersonal CommunicationSelf Critiquing Interpersonal Communication
Self Critiquing Interpersonal Communication
 
Communication & Motivation Skills Rims
Communication & Motivation Skills RimsCommunication & Motivation Skills Rims
Communication & Motivation Skills Rims
 
Communication and Interpersonal Skills
Communication and Interpersonal SkillsCommunication and Interpersonal Skills
Communication and Interpersonal Skills
 
A Speech Essay
A Speech EssayA Speech Essay
A Speech Essay
 
Speech Essay Format
Speech Essay FormatSpeech Essay Format
Speech Essay Format
 
TOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docx
TOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docxTOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docx
TOPIC 1 Active Listening Skill Set; Assessing your Listening Skills.docx
 
Effective presentation toolkit
Effective presentation toolkitEffective presentation toolkit
Effective presentation toolkit
 
6 Questions Of Communications
6  Questions Of  Communications6  Questions Of  Communications
6 Questions Of Communications
 
Summary: Brainstorm Session
Summary: Brainstorm SessionSummary: Brainstorm Session
Summary: Brainstorm Session
 
Communication Skills Essay
Communication Skills EssayCommunication Skills Essay
Communication Skills Essay
 
Listening Style Listening is essential in any form of.docx
Listening Style Listening is essential in any form of.docxListening Style Listening is essential in any form of.docx
Listening Style Listening is essential in any form of.docx
 
PUBLIC_SPEAKING_AND_PRESENTATION_SKILLS
PUBLIC_SPEAKING_AND_PRESENTATION_SKILLSPUBLIC_SPEAKING_AND_PRESENTATION_SKILLS
PUBLIC_SPEAKING_AND_PRESENTATION_SKILLS
 
Soft Skills In The Workplace
Soft Skills In The WorkplaceSoft Skills In The Workplace
Soft Skills In The Workplace
 

Who is Responsible for Listening

  • 1. Katherine Porter Business Communications II November 7, 2014 Who is Responsible for Listening? Both the sender and the receiver are responsible for listening. The communication process requires both the receiver’s and the sender’s effort. Sender-receiver reciprocity is “when both communicators simultaneously send and receive messages and constantly adapt to each other’s feedback” (Downing, et. al., 2014, p. 261). I am sitting in the weekly meeting regarding technical information, I simply hate these meetings, but I personally know that they contain important information. The first thing that I must do to help concentrate on the meeting at hand is to maintain a good eye contact with the person leading the meeting. Then, I should have an open posture and lean forward toward the speaker; this shows that I myself am paying attention and ready to listen. Lastly, to encourage the presenter to keep going with the meeting I should smile and nod so he/she knows that I am paying attention and making connections with what they are saying (Downing, et. al., 2014). On the other hand, I myself am leading my first meeting at my brand new job, but no one seems to be listening. What can I do to get the room to pay attention to what you are saying? One skill that I can apply to encourage others to listen is to know what message I want to get across and to organize what I’m going to say. Next I can use a visual, such as a poster board or a power point. Another thing is to use my space to my advantage; don’t just stand in one place and talk. Walk around and get some movement to my presentation (Downing, et. al., 2014). Both the sender and receiver are responsible for listening. There are things that you can do to help you listen and to speak and people listen to you. The listening skills included good eye
  • 2. contact, open posture, leaning forward, smiling, and nodding. The four speaking skills I used: knowing the message, organizing, using a visual, and using your space to your advantage. I am looking forward to applying these techniques in my future workplace.