This document discusses how organizations can improve their visitors' experiences using digital technologies like mobile apps and websites. It provides 10 ways to enhance the visitor experience, such as making it up-to-date, interactive, available on-site through mobile devices, and measurable. The document argues that providing a superior visitor experience through digital tools can build customer loyalty, promote the organization, and potentially bring in new revenue streams.
User Experience & Visitor Experience: How to Improve Museum AppsCentralis
As part of a larger museum experience, mobile app content can help “visitors” think in new ways and engage with different perspectives. However, mobile apps should also meet “user” needs for easy and intuitive interaction. In this session from edUi 2013, Centralis' Tanya Treptow and Kathi Kaiser explored key ways for evaluating whether a museum app is meeting the needs of both users and visitors during a day at the museum.
We were so lucky to have the opportunity to attend the UX Summit at Chicago with speakers from Disney, NASA, Google, Amazon, and more. Check the Agenda http://bit.ly/UXSummitAgenda
We want to share this great experience, some of the Insights we learn during the event, and our favorite Quotes! Enjoy!
Las hojas de cálculo son programas que organizan información desorganizada en datos estructurados y permiten realizar cálculos. Se definen como matrices de filas y columnas donde cada intersección es una celda que puede contener números, textos o fórmulas. Se usan comúnmente para análisis financieros, contables y estadísticos. Algunos programas populares son Excel, OpenOffice Calc y Google Sheets.
Content marketing and the impact on organisations and processes – DTCC2016, S...SeismoTourism
Learn from the leading digital tourism consultancy in Denmark, their wealth of experience working with both National Tourism Organisations and local destinations and businesses. The steps taught in this workshop will help to understand both the changing content landscape and introduce smart ways to manage content in a socially driven age where mobility is central to everything. Expect to get hands-on as you look at setting up the right team structure and working approach, to planning and launching a tactically smart content strategy from the bottom up, with great examples and best practices from others.
Basics of Interaction Design & Strategy - 6/12/15Robert Stribley
The document provides an overview of an upcoming workshop on basics of interaction design and strategy. It includes an agenda for the workshop that covers topics like UX principles, grids, user journeys, responsive design, and team exercises to design a responsive homepage and mobile app. It also lists client examples for the speaker and provides learning goals and guidelines for a project to design experiences for the Museum of Modern Art that utilize both a responsive website and mobile app.
Breathe New Life into Your Online Presence: The Ultimate Guide to Website Red...Megatask Technologies
Is your website outdated and failing to attract customers? A website redesign can revamp your online image and drive results. This guide equips you with valuable insights to plan, execute, and succeed in your website redesign journey. Learn how to craft a user-centric website that reflects your brand and achieves your digital marketing goals.
Reactive is a digital agency specialising in strategy, creative, technology and marketing with over 150 staff across our five offices in Melbourne, Sydney, London, Auckland and New York.
Our reputation is one of excellence and innovation in the online channel — evidenced not only by the quality of work we do but also by the results we achieve for our clients.
Over the past sixteen years, we have designed, built and marketed hundreds of websites for some of Australia, New Zealand, America and Europe’s most prestigious clients including blue-chip corporate, retail and travel brands, B2B companies across all industries, as well as Local, State and Commonwealth Government.
Clients we have created websites and performed online marketing for include Rip Curl, British Airways, Cervélo, Sydney Airport, Coles Group, ANZ, Nissan, Tesco and Amnesty International Australia. Our focus is on planning and implementing engaging online experiences that fuel profitable growth for our clients. We work with you to unearth the most effective methods and solutions to fulfill your business objectives online.
User Experience & Visitor Experience: How to Improve Museum AppsCentralis
As part of a larger museum experience, mobile app content can help “visitors” think in new ways and engage with different perspectives. However, mobile apps should also meet “user” needs for easy and intuitive interaction. In this session from edUi 2013, Centralis' Tanya Treptow and Kathi Kaiser explored key ways for evaluating whether a museum app is meeting the needs of both users and visitors during a day at the museum.
We were so lucky to have the opportunity to attend the UX Summit at Chicago with speakers from Disney, NASA, Google, Amazon, and more. Check the Agenda http://bit.ly/UXSummitAgenda
We want to share this great experience, some of the Insights we learn during the event, and our favorite Quotes! Enjoy!
Las hojas de cálculo son programas que organizan información desorganizada en datos estructurados y permiten realizar cálculos. Se definen como matrices de filas y columnas donde cada intersección es una celda que puede contener números, textos o fórmulas. Se usan comúnmente para análisis financieros, contables y estadísticos. Algunos programas populares son Excel, OpenOffice Calc y Google Sheets.
Content marketing and the impact on organisations and processes – DTCC2016, S...SeismoTourism
Learn from the leading digital tourism consultancy in Denmark, their wealth of experience working with both National Tourism Organisations and local destinations and businesses. The steps taught in this workshop will help to understand both the changing content landscape and introduce smart ways to manage content in a socially driven age where mobility is central to everything. Expect to get hands-on as you look at setting up the right team structure and working approach, to planning and launching a tactically smart content strategy from the bottom up, with great examples and best practices from others.
Basics of Interaction Design & Strategy - 6/12/15Robert Stribley
The document provides an overview of an upcoming workshop on basics of interaction design and strategy. It includes an agenda for the workshop that covers topics like UX principles, grids, user journeys, responsive design, and team exercises to design a responsive homepage and mobile app. It also lists client examples for the speaker and provides learning goals and guidelines for a project to design experiences for the Museum of Modern Art that utilize both a responsive website and mobile app.
Breathe New Life into Your Online Presence: The Ultimate Guide to Website Red...Megatask Technologies
Is your website outdated and failing to attract customers? A website redesign can revamp your online image and drive results. This guide equips you with valuable insights to plan, execute, and succeed in your website redesign journey. Learn how to craft a user-centric website that reflects your brand and achieves your digital marketing goals.
Reactive is a digital agency specialising in strategy, creative, technology and marketing with over 150 staff across our five offices in Melbourne, Sydney, London, Auckland and New York.
Our reputation is one of excellence and innovation in the online channel — evidenced not only by the quality of work we do but also by the results we achieve for our clients.
Over the past sixteen years, we have designed, built and marketed hundreds of websites for some of Australia, New Zealand, America and Europe’s most prestigious clients including blue-chip corporate, retail and travel brands, B2B companies across all industries, as well as Local, State and Commonwealth Government.
Clients we have created websites and performed online marketing for include Rip Curl, British Airways, Cervélo, Sydney Airport, Coles Group, ANZ, Nissan, Tesco and Amnesty International Australia. Our focus is on planning and implementing engaging online experiences that fuel profitable growth for our clients. We work with you to unearth the most effective methods and solutions to fulfill your business objectives online.
Video from TechSoup Connect Western Canada's "The Top Digital + Technology Trends for Nonprofits in 2022"
Recorded January 12, 2022.
Event: https://events.techsoup.org/e/m466a5/
The event was a fast-paced afternoon of Ignite-style mini-presentations on the trends, tools, and techniques nonprofits should use to create more impact.
TRENDS
Cryptocurrency trends to watch in 2022 with Jason Shim
Quantifying Your Desired Outcomes from Investments in SaaS/Cloud with Kevin Christopher-George
AI, Ethics, and Nonprofits with Kirk Schmidt
The triple threat of cheap and cheerful market research with Darren Barefoot
How to grow awareness by leveraging the audiences of others with Alison Knott
Video marketing: easier, cheaper, more effective with David Phu
How mobile and express payment options impact online giving with Salvatore Salpietro
Building donor relationships in 2022 with Sara Hoshooley
2022 Trends in Tech with John Bromley
Learning the latest trends in individual giving and donor stewardship with Shelina Dilgir
Technology Helps's Top Tech Trends with Charles Buchanan
Investing in Your Fundraising Skills with Rowena Veylan
User Experience FTW with Jai Djwa
The document discusses best practices for hospitality e-marketing, focusing on website design elements like visual appeal, demand generator content, navigation, flexibility, and scalability. It also covers e-marketing strategies like search engine optimization, social media, mobile marketing, and measurement and analytics. The seven-step travel process of inspiration, research, planning, booking, validating, and sharing is examined in the context of how websites can support each step of the customer journey.
Reactive is a digital agency specialising in strategy, creative, technology and marketing with over 150 staff across our five offices in Melbourne, Sydney, London, Auckland and New York.
Our reputation is one of excellence and innovation in the online channel — evidenced not only by the quality of work we do but also by the results we achieve for our clients.
Over the past sixteen years, we have designed, built and marketed hundreds of websites for some of Australia, New Zealand, America and Europe’s most prestigious clients including blue-chip corporate, retail and travel brands, B2B companies across all industries, as well as Local, State and Commonwealth Government. Clients we have created websites and performed online marketing for include Rip Curl, British Airways, Cervélo, Sydney Airport, Coles Group, ANZ, Nissan, Tesco and Amnesty International Australia.
Our focus is on planning and implementing engaging online experiences that fuel profitable growth for our clients. We work with you to unearth the most effective methods and solutions to fulfill your business objectives online.
The document announces the inaugural Digital Innovation Asia Awards, which will recognize the most innovative digital work in the Asia Pacific travel and tourism industry. Nominations are open for various categories and can be submitted on the TravelDailyNews.Asia website. The awards ceremony and conference will take place on June 10th in Bangkok, Thailand.
The document announces the inaugural Digital Innovation Asia Awards, which will recognize the most innovative digital work in the Asia Pacific travel and tourism industry. Nominations are being accepted for categories like most engaging website, most viral campaign, and most innovative digital organization. The awards ceremony will be held on June 10th in Bangkok, Thailand, as part of the larger Digital Innovation Asia conference taking place from June 10-12, which aims to promote digital innovation in Asian travel and tourism.
UX Scotland 2013 eye tracking glasses help define shop layout and record vi...User Vision
Eye tracking glasses were used to study visitors' experiences at a Tourist Information Centre. 15 visitors wore the glasses to record their journeys through the centre. Their eye movements and paths were analyzed using software. This revealed which sections of literature and merchandise visitors looked at most and least, as well as whether signage was effective. A "footfall heatmap" also mapped where visitors spent most time. The findings allowed the client to improve areas where experiences were less effective and maximize revenue opportunities. The eye tracking glasses provided an unobtrusive way to study users' natural behaviors in a real-world setting.
Basics of Interaction Design & Strategy - 4/9/16Robert Stribley
The document provides an overview of a workshop on basics of interaction design and strategy held at the School of Visual Arts. It includes details about the speaker's background and clients, goals and agenda for the workshop, and principles that will be covered including scent of information, progressive disclosure, information clustering and hierarchy, removing paths not taken, the tyranny of consistency, death of the homepage, knowing your audience, grids, and responsive design. The group will work on a project to design a responsive website and mobile app experience for the Museum of Modern Art that utilizes user journeys and personas.
This presentation covered basics of interaction design and strategy. It began with an introduction to the speaker and his clients. The presentation then reviewed key UX principles like scent of information, progressive disclosure, information clustering and hierarchy. It discussed grids, projects, user journeys, responsive design, and included exercises for teams to design a responsive homepage and mobile app. The goal was for attendees to learn UX principles, responsive design, and practice designing through team exercises.
This document provides tips and trends for effective marketing in 2014 from Henry Woodman, President of ICE Portal. It emphasizes the importance of visual content like photos and videos in online travel marketing. Specifically, it notes that 81% of online travel shoppers consult visuals before booking and that conversions can increase up to 18% with videos and virtual tours. The document recommends optimizing visuals for different devices and platforms, distributing them widely, and using the ICE Portal platform to collect, manage, and deliver visual content to drive greater traffic and conversions for travel suppliers.
This document provides information about a company called Hydrae that offers web and digital services including social media marketing, web and mobile application development, SEO, and content creation. They aim to help businesses improve communication, sales, and online presence. The document describes their services and processes in developing digital strategies and technologies, and provides several case studies of projects they have completed for clients.
Anatomy of visual first experience best practicesMarinet Ltd
The text-only websites of the early 2000’s have—slowly but surely—been replaced by graphically and
visually-driven web interfaces. Faster broadband speeds, cellular networks, and high resolution screens have increased demand for attractive visuals to drive content, to the point that roughly one third of pixel real estate on the web is image content.
TourPack: Packaging and Disseminating Touristic Services with Linked Data and...Anna Fensel
The document summarizes the TourPack project, which aims to build a linked data system for packaging and disseminating touristic services. Key goals are to integrate information from multiple sources, automatically generate optimized travel packages, and efficiently publish and book packages through multiple channels like social media and mobile apps. The technical approach involves semantic annotation of services using schemas like Schema.org to enable automatic clustering, packaging and publishing of offers across different platforms. Expected outcomes include scalable multi-channel communication solutions and methods for online interactions and booking of tourism services.
Using Cultural Cues to Propel Your Company 3.25plusaziz
A presentation we delivered to New Orleans Entrepreneur Week focusing on "What does culture have to do with growing a business?" We discuss cultural trend analysis and work to address how small businesses can leverage this unique toolkit.
Squiz and Funnelback Scotland Seminar May 2013Squiz
This is the presentation from the Squiz and Funnelback Scotland Seminar in May 2013. We discussed the latest key trends in web experience management and search , including responsive web design, social media and content - all illustrated with case study success stories.
For more info please do contact us at: http://www.squiz.net/uk/contact
The document discusses modern approaches to brand building and communication. It emphasizes building communities, focusing on essentials, adapting quickly to change, and involving users. It provides examples of developing cultural portals and online projects to connect brands and customers through shared value and experiences. Success requires a constant vision, an agile team, focus on user needs, and an active community that helps improve and spread communication.
eTourismBook is an integrated tourism platform that aims to address the fragmentation of the tourism value chain. It facilitates tourism providers in offering memorable experiences to travelers across the entire tourism lifecycle from planning to sharing experiences. The platform utilizes modern technologies like mobile, cloud, and web to seamlessly connect tourism stakeholders and users. It provides tools for research, planning, engaging with local culture and experts, and sharing trips. The platform tackles issues like a lack of centralized information and inability of small businesses to promote their services.
This document outlines Pavel Osadchuk's mobile application called Visiville, which aims to solve problems with traditional guided tours. Visiville allows users to purchase and download sightseeing tours on their mobile devices to follow self-guided walking routes through cities. These routes include video guides filmed near points of interest to provide an interactive experience without real-time guidance. The document discusses Visiville's features, monetization strategy, competitors, team, and milestones. It is requesting $200,000 in funding to expand tours in Moscow and St. Petersburg.
The document introduces the OURTOR app, which aims to revolutionize the tour industry. The app will allow tourists to access audio tours of locations written by tour guides, authors, and organizations. Tourists will be able to select a tour on the app and take it either via taxi or on foot. The app's creators expect it will generate income for tour providers and become the standard for finding and taking tours, similar to how Uber is used for taxis. They are seeking early adopters to publish tours on the app.
EQ Travel Management business travel show presentation feb 2016Franc Jeffrey
Business travellers have evolved significantly over time. Today's business traveller is connected through technology, using travel apps and mobile devices. They expect their travel to be an intelligent, personalized experience. Looking ahead, companies will take a holistic approach to traveller management, influencing traveler behavior through incentives and tailored experiences that meet generation-specific needs and expectations. Gamification techniques may be employed to make policy adherence and productivity feel more like game play.
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
Video from TechSoup Connect Western Canada's "The Top Digital + Technology Trends for Nonprofits in 2022"
Recorded January 12, 2022.
Event: https://events.techsoup.org/e/m466a5/
The event was a fast-paced afternoon of Ignite-style mini-presentations on the trends, tools, and techniques nonprofits should use to create more impact.
TRENDS
Cryptocurrency trends to watch in 2022 with Jason Shim
Quantifying Your Desired Outcomes from Investments in SaaS/Cloud with Kevin Christopher-George
AI, Ethics, and Nonprofits with Kirk Schmidt
The triple threat of cheap and cheerful market research with Darren Barefoot
How to grow awareness by leveraging the audiences of others with Alison Knott
Video marketing: easier, cheaper, more effective with David Phu
How mobile and express payment options impact online giving with Salvatore Salpietro
Building donor relationships in 2022 with Sara Hoshooley
2022 Trends in Tech with John Bromley
Learning the latest trends in individual giving and donor stewardship with Shelina Dilgir
Technology Helps's Top Tech Trends with Charles Buchanan
Investing in Your Fundraising Skills with Rowena Veylan
User Experience FTW with Jai Djwa
The document discusses best practices for hospitality e-marketing, focusing on website design elements like visual appeal, demand generator content, navigation, flexibility, and scalability. It also covers e-marketing strategies like search engine optimization, social media, mobile marketing, and measurement and analytics. The seven-step travel process of inspiration, research, planning, booking, validating, and sharing is examined in the context of how websites can support each step of the customer journey.
Reactive is a digital agency specialising in strategy, creative, technology and marketing with over 150 staff across our five offices in Melbourne, Sydney, London, Auckland and New York.
Our reputation is one of excellence and innovation in the online channel — evidenced not only by the quality of work we do but also by the results we achieve for our clients.
Over the past sixteen years, we have designed, built and marketed hundreds of websites for some of Australia, New Zealand, America and Europe’s most prestigious clients including blue-chip corporate, retail and travel brands, B2B companies across all industries, as well as Local, State and Commonwealth Government. Clients we have created websites and performed online marketing for include Rip Curl, British Airways, Cervélo, Sydney Airport, Coles Group, ANZ, Nissan, Tesco and Amnesty International Australia.
Our focus is on planning and implementing engaging online experiences that fuel profitable growth for our clients. We work with you to unearth the most effective methods and solutions to fulfill your business objectives online.
The document announces the inaugural Digital Innovation Asia Awards, which will recognize the most innovative digital work in the Asia Pacific travel and tourism industry. Nominations are open for various categories and can be submitted on the TravelDailyNews.Asia website. The awards ceremony and conference will take place on June 10th in Bangkok, Thailand.
The document announces the inaugural Digital Innovation Asia Awards, which will recognize the most innovative digital work in the Asia Pacific travel and tourism industry. Nominations are being accepted for categories like most engaging website, most viral campaign, and most innovative digital organization. The awards ceremony will be held on June 10th in Bangkok, Thailand, as part of the larger Digital Innovation Asia conference taking place from June 10-12, which aims to promote digital innovation in Asian travel and tourism.
UX Scotland 2013 eye tracking glasses help define shop layout and record vi...User Vision
Eye tracking glasses were used to study visitors' experiences at a Tourist Information Centre. 15 visitors wore the glasses to record their journeys through the centre. Their eye movements and paths were analyzed using software. This revealed which sections of literature and merchandise visitors looked at most and least, as well as whether signage was effective. A "footfall heatmap" also mapped where visitors spent most time. The findings allowed the client to improve areas where experiences were less effective and maximize revenue opportunities. The eye tracking glasses provided an unobtrusive way to study users' natural behaviors in a real-world setting.
Basics of Interaction Design & Strategy - 4/9/16Robert Stribley
The document provides an overview of a workshop on basics of interaction design and strategy held at the School of Visual Arts. It includes details about the speaker's background and clients, goals and agenda for the workshop, and principles that will be covered including scent of information, progressive disclosure, information clustering and hierarchy, removing paths not taken, the tyranny of consistency, death of the homepage, knowing your audience, grids, and responsive design. The group will work on a project to design a responsive website and mobile app experience for the Museum of Modern Art that utilizes user journeys and personas.
This presentation covered basics of interaction design and strategy. It began with an introduction to the speaker and his clients. The presentation then reviewed key UX principles like scent of information, progressive disclosure, information clustering and hierarchy. It discussed grids, projects, user journeys, responsive design, and included exercises for teams to design a responsive homepage and mobile app. The goal was for attendees to learn UX principles, responsive design, and practice designing through team exercises.
This document provides tips and trends for effective marketing in 2014 from Henry Woodman, President of ICE Portal. It emphasizes the importance of visual content like photos and videos in online travel marketing. Specifically, it notes that 81% of online travel shoppers consult visuals before booking and that conversions can increase up to 18% with videos and virtual tours. The document recommends optimizing visuals for different devices and platforms, distributing them widely, and using the ICE Portal platform to collect, manage, and deliver visual content to drive greater traffic and conversions for travel suppliers.
This document provides information about a company called Hydrae that offers web and digital services including social media marketing, web and mobile application development, SEO, and content creation. They aim to help businesses improve communication, sales, and online presence. The document describes their services and processes in developing digital strategies and technologies, and provides several case studies of projects they have completed for clients.
Anatomy of visual first experience best practicesMarinet Ltd
The text-only websites of the early 2000’s have—slowly but surely—been replaced by graphically and
visually-driven web interfaces. Faster broadband speeds, cellular networks, and high resolution screens have increased demand for attractive visuals to drive content, to the point that roughly one third of pixel real estate on the web is image content.
TourPack: Packaging and Disseminating Touristic Services with Linked Data and...Anna Fensel
The document summarizes the TourPack project, which aims to build a linked data system for packaging and disseminating touristic services. Key goals are to integrate information from multiple sources, automatically generate optimized travel packages, and efficiently publish and book packages through multiple channels like social media and mobile apps. The technical approach involves semantic annotation of services using schemas like Schema.org to enable automatic clustering, packaging and publishing of offers across different platforms. Expected outcomes include scalable multi-channel communication solutions and methods for online interactions and booking of tourism services.
Using Cultural Cues to Propel Your Company 3.25plusaziz
A presentation we delivered to New Orleans Entrepreneur Week focusing on "What does culture have to do with growing a business?" We discuss cultural trend analysis and work to address how small businesses can leverage this unique toolkit.
Squiz and Funnelback Scotland Seminar May 2013Squiz
This is the presentation from the Squiz and Funnelback Scotland Seminar in May 2013. We discussed the latest key trends in web experience management and search , including responsive web design, social media and content - all illustrated with case study success stories.
For more info please do contact us at: http://www.squiz.net/uk/contact
The document discusses modern approaches to brand building and communication. It emphasizes building communities, focusing on essentials, adapting quickly to change, and involving users. It provides examples of developing cultural portals and online projects to connect brands and customers through shared value and experiences. Success requires a constant vision, an agile team, focus on user needs, and an active community that helps improve and spread communication.
eTourismBook is an integrated tourism platform that aims to address the fragmentation of the tourism value chain. It facilitates tourism providers in offering memorable experiences to travelers across the entire tourism lifecycle from planning to sharing experiences. The platform utilizes modern technologies like mobile, cloud, and web to seamlessly connect tourism stakeholders and users. It provides tools for research, planning, engaging with local culture and experts, and sharing trips. The platform tackles issues like a lack of centralized information and inability of small businesses to promote their services.
This document outlines Pavel Osadchuk's mobile application called Visiville, which aims to solve problems with traditional guided tours. Visiville allows users to purchase and download sightseeing tours on their mobile devices to follow self-guided walking routes through cities. These routes include video guides filmed near points of interest to provide an interactive experience without real-time guidance. The document discusses Visiville's features, monetization strategy, competitors, team, and milestones. It is requesting $200,000 in funding to expand tours in Moscow and St. Petersburg.
The document introduces the OURTOR app, which aims to revolutionize the tour industry. The app will allow tourists to access audio tours of locations written by tour guides, authors, and organizations. Tourists will be able to select a tour on the app and take it either via taxi or on foot. The app's creators expect it will generate income for tour providers and become the standard for finding and taking tours, similar to how Uber is used for taxis. They are seeking early adopters to publish tours on the app.
EQ Travel Management business travel show presentation feb 2016Franc Jeffrey
Business travellers have evolved significantly over time. Today's business traveller is connected through technology, using travel apps and mobile devices. They expect their travel to be an intelligent, personalized experience. Looking ahead, companies will take a holistic approach to traveller management, influencing traveler behavior through incentives and tailored experiences that meet generation-specific needs and expectations. Gamification techniques may be employed to make policy adherence and productivity feel more like game play.
Similar to Is your visitor experience really working? 10 ways to improve your visitors’ experience using digital technology (20)
How to Interpret Trends in the Kalyan Rajdhani Mix Chart.pdfChart Kalyan
A Mix Chart displays historical data of numbers in a graphical or tabular form. The Kalyan Rajdhani Mix Chart specifically shows the results of a sequence of numbers over different periods.
GraphRAG for Life Science to increase LLM accuracyTomaz Bratanic
GraphRAG for life science domain, where you retriever information from biomedical knowledge graphs using LLMs to increase the accuracy and performance of generated answers
Monitoring and Managing Anomaly Detection on OpenShift.pdfTosin Akinosho
Monitoring and Managing Anomaly Detection on OpenShift
Overview
Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices.
Key Topics Covered
1. Introduction to Anomaly Detection
- Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems.
2. Understanding Edge (IoT)
- Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source.
3. What is ArgoCD?
- Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices.
4. Deployment Using ArgoCD for Edge Devices
- Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD.
5. Introduction to Apache Kafka and S3
- Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions.
6. Viewing Kafka Messages in the Data Lake
- Learn how to view and analyze Kafka messages stored in a data lake for better insights.
7. What is Prometheus?
- Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices.
8. Monitoring Application Metrics with Prometheus
- Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system.
9. What is Camel K?
- Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes.
10. Configuring Camel K Integrations for Data Pipelines
- Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow.
11. What is a Jupyter Notebook?
- Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text.
12. Jupyter Notebooks with Code Examples
- Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.
In the realm of cybersecurity, offensive security practices act as a critical shield. By simulating real-world attacks in a controlled environment, these techniques expose vulnerabilities before malicious actors can exploit them. This proactive approach allows manufacturers to identify and fix weaknesses, significantly enhancing system security.
This presentation delves into the development of a system designed to mimic Galileo's Open Service signal using software-defined radio (SDR) technology. We'll begin with a foundational overview of both Global Navigation Satellite Systems (GNSS) and the intricacies of digital signal processing.
The presentation culminates in a live demonstration. We'll showcase the manipulation of Galileo's Open Service pilot signal, simulating an attack on various software and hardware systems. This practical demonstration serves to highlight the potential consequences of unaddressed vulnerabilities, emphasizing the importance of offensive security practices in safeguarding critical infrastructure.
This presentation provides valuable insights into effective cost-saving techniques on AWS. Learn how to optimize your AWS resources by rightsizing, increasing elasticity, picking the right storage class, and choosing the best pricing model. Additionally, discover essential governance mechanisms to ensure continuous cost efficiency. Whether you are new to AWS or an experienced user, this presentation provides clear and practical tips to help you reduce your cloud costs and get the most out of your budget.
Trusted Execution Environment for Decentralized Process MiningLucaBarbaro3
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Generating privacy-protected synthetic data using Secludy and MilvusZilliz
During this demo, the founders of Secludy will demonstrate how their system utilizes Milvus to store and manipulate embeddings for generating privacy-protected synthetic data. Their approach not only maintains the confidentiality of the original data but also enhances the utility and scalability of LLMs under privacy constraints. Attendees, including machine learning engineers, data scientists, and data managers, will witness first-hand how Secludy's integration with Milvus empowers organizations to harness the power of LLMs securely and efficiently.
HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAUpanagenda
Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/
DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen!
Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell.
Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten.
Diese Themen werden behandelt
- Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten
- Wie funktionieren CCB- und CCX-Lizenzen wirklich?
- Verstehen des DLAU-Tools und wie man es am besten nutzt
- Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw.
- Praxisbeispiele und Best Practices zum sofortigen Umsetzen
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
A Comprehensive Guide to DeFi Development Services in 2024Intelisync
DeFi represents a paradigm shift in the financial industry. Instead of relying on traditional, centralized institutions like banks, DeFi leverages blockchain technology to create a decentralized network of financial services. This means that financial transactions can occur directly between parties, without intermediaries, using smart contracts on platforms like Ethereum.
In 2024, we are witnessing an explosion of new DeFi projects and protocols, each pushing the boundaries of what’s possible in finance.
In summary, DeFi in 2024 is not just a trend; it’s a revolution that democratizes finance, enhances security and transparency, and fosters continuous innovation. As we proceed through this presentation, we'll explore the various components and services of DeFi in detail, shedding light on how they are transforming the financial landscape.
At Intelisync, we specialize in providing comprehensive DeFi development services tailored to meet the unique needs of our clients. From smart contract development to dApp creation and security audits, we ensure that your DeFi project is built with innovation, security, and scalability in mind. Trust Intelisync to guide you through the intricate landscape of decentralized finance and unlock the full potential of blockchain technology.
Ready to take your DeFi project to the next level? Partner with Intelisync for expert DeFi development services today!
Fueling AI with Great Data with Airbyte WebinarZilliz
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Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slack
Is your visitor experience really working? 10 ways to improve your visitors’ experience using digital technology
1. www.ideeclic.com
Is your visitor experience really
working ?
10 ways to improve your
visitors’ experience using digital
Technology
Kanvasys is a division of Idéeclic
www.ideeclic.com
2. www.kanvasys.net
About this White Paper
This white paper is aimed at any organization looking for new ways to improve visitor
experience using digital technologies. It will be of particular interest to directors and
managers of marketing, communications and public affairs for tourist attractions and cultural
organizations (museums, zoos, cities, parks, etc.).
Based on quotes from experts around the world, and backed up with facts and figures, the
objective of this white paper is to offer a global view of the advantages of using mobile
devices as part of the visitor experience.
If you answer “no” to any of the following question, the white paper is for you!
• Is your visitor experience up to date ?
• Is your visitor experience interactive?
• Is your visitor experience available on site?
• Is your visitor experience seamless across multiple platforms?
• Is your visitor experience in real-time?
• Can you measure your visitor experience?
• Does your visitor experience build a loyal customer base?
• Does your visitor experience bring in new revenue?
• Does your visitor experience promote the organization?
• Does your visitor experience reach new audiences?
2
Kanvasys is a division of Idéeclic
www.ideeclic.com
3. www.kanvasys.net
Introduction
‘’The visitor experience begins with the process of planning and arranging the destination
trip and ends when the person(s) returns home and includes the totality of the experience
encompassing what the location tries to manage and what is out of its control.’’
(Michigan Tourism
http://www.tourismplan.msu.edu/Resources/FinRepMtg/VisExp_Report.pdf)
The1960s - the beginning of the visitor experience
‘’Overwhelming approval and appreciation of our efforts to make the museum objects more
interesting and meaningful to people with no particular interest in the subject. Would like to
see the idea developed and extended to all museums.’’
(Ministry of Works, 1961
http://www.slideshare.net/LoicT/designing-visitor-experiences-with-mobile-platforms-in-museums)
2011 and beyond - evolving with technology
Today, visitors pre-plan visits online, read reviews from other visitors on sites such as Yelp,
twit about their trips, share their experiences on Facebook, and use their mobile device to
compare, discuss and interact.
The time when you could be certain where and how visitors were interacting with your
organization is over. Visitors are now fully in control,
are you ready?
3
Kanvasys is a division of Idéeclic
www.ideeclic.com
4. www.kanvasys.net
1
Your visitors’ experience should be
UP TO DATE
Pamphlets and brochures can become outdated quickly, and do not offer you the chance to
promote new events as they are announced.
More and more, visitors are expecting to be able to use digital technology to engage with
your organization - and not just on the web!
“There is much to be said for the wonderful ways in which mobile devices
can enhance the visitor experience.’‘
(Ashley Paulisick, author of a dissertation entitled The Impact of Mobile Technology on Art
Institution Visitor Experiences,
http://www.technologyinthearts.org/2011/11/a-visitors-experience-the-good-the-bad-and-
the-ugly-of-smartphone-apps-in-art-museums/)
Most visitors are now equipped with smartphones or tablets, and expect to be able to use
their own device.
‘’The number of mobile Internet users in the world should grow from 577
million in 2008 to 1.7 billion in 2013. Three times more users in five years.’’
(forecasts of Juniper Research, translated from french
http://www.morbihan.cci.fr/modules/kameleon/upload/Note%20de%20tendance%20
M-tourisme072009.pdf )
4
Kanvasys is a division of Idéeclic
www.ideeclic.com
5. www.kanvasys.net
Checklist
‘’44% of U.S. travelers plan on using their mobile phone or smartphone
more as a travel resource during trips in 2012 and 47% expect to use their
mobile device for their travel needs at their destination.’’
(Annual Trip Advisor Travel Trends Survey 2011,
http://www.multivu.com/mnr/49249-tripadvisor-announces-2012-travel-trends-forecast)
‘’In 2014, mobile internet usage will overtake desktop internet usage and in
2011, more than 50% of all local searches are done from a mobile device.’’
(Microsoft tag
http://www.digitalbuzzblog.com/2011-mobile-statistics-stats-facts-marketing-infographic/)
klist
Chec
Make sure at least a few pages of your website
are smartphones and tablet ready.
5
Kanvasys is a division of Idéeclic
www.ideeclic.com
6. www.kanvasys.net
Your visitors’ experience should be
2
INTERACTIVE and CUSTOMIZABLE
Visitors are used to devices such as the Apple iPad, with a gorgeous interface and intuitive
navigation. The truth is that visitors now expect to have an interactive experience with any
organization visit. Are you meeting your visitors’ expectations?
“We find that the expectations and demands of smartphone customers
are significantly higher than website visitors. With the dynamic of the App
Store and the user-review feedback loop, it’s imperative to deliver a stellar
customer experience, otherwise one can end up in a deep hole of negative
app reviews.”
[Sam Shank, CEO the online travel agency HotelTonight
http://www.eyefortravel.com/news/mobile/%E2%80%9Cexpectations-smartphone-
customers-are-significantly-higher-website-visitors%E2%80%9D]
One of the keys to providing a great visitor experience is to be able to provide relevant
content. Relevancy is determined by the visitor, based on their personal interests and
external factors such as location, type of device used, time of the day, etc. In our information-
overloaded society, offering visitors the chance to choose the information that is interesting
to them will enrich their experience.
GPS
is the technological tool
most used by the visitors
around the world
6
Kanvasys is a division of Idéeclic
www.ideeclic.com
7. www.kanvasys.net
‘’Interactive bookings and mobile travel guides at the destination will
become the norm in years to come.’’
(World Travel Monitor Forum,
http://www.itb-berlin.de/media/itb/itb_media/itb_pdf/worldttr_2010_2011~1.pdf )
‘’GPS is the technological tool most used by the visitors around the world’’
(Ministry of the Tourism - Direction of the evaluation and the strategic analysis, translated
from french
http://www.tourisme.gouv.qc.ca/publications/media/document/etudes-statistiques/
enquete-lieux-accueil-11-10-11.pdf )
klist
Chec
Provide additional info and more interactivity
than are available on site or through brochures:
videos, for example, are becoming easier to
produce.
7
Kanvasys is a division of Idéeclic
www.ideeclic.com
8. www.kanvasys.net
Your visitors’ experience should be
3
READILY AVAILABLE at your site
Your promotional efforts succeeded in bringing them to your site, but how do you inspire
loyalty? By offering them something to keep their interest even after they leave.
The Apple iPhone era and the Google Android invasion have made it a necessity for
organizations to provide digital tools to their visitors. Augmented reality, multimedia content
and geolocalized information (GPS or RFID) are ways to interact with your visitors on their
own devices.
Reaching out on personal devices is preferable, because visitors are familiar with how it
works. This solves the major hurtle for most digital technologies, because they don’t have
to learn how to use the interface before they can access content. Another bonus is that you
won’t need to buy and/or manage rental equipment.
GPS
‘’Mobile technology is responsible for the next big wave of applications
for travel, its influence will be enormous for the tourism industry. As for
destinations, travel suppliers, intermediaries and businesses in technology,
mobile technology will have major repercussions on how to sell and market
travel, for each segment of tourism.’’
Augmented (Tourism Intelligence Network, translate from french
reality http://veilletourisme.ca/2009/02/02/la-revolution-du-tourisme-mobile-est-enclenchee/ )
klist
Chec
Provide relevant additional info and interactivity
via kiosks and/or mobile devices. Just having
your website “mobile friendly” is not enough!
8
Kanvasys is a division of Idéeclic
www.ideeclic.com
9. www.kanvasys.net
Your visitors’ experience should work
4
SEAMLESSLY across many channels
Nowadays, visitors can use a large number of devices to interact with your organization:
mobile phones, websites, kiosks, etc. And they expect to have a seamless experience
across all devices, at any time. Channel management is an organizational issue, not a visitor
concern.
For venues that welcome visitors, the experience can be separated into 3 main phases:
1 Before the visit
• when you start a dialog with visitors and promote your venue
• when the visitor gathers information to plan their visit
2 During the visit
• when you interact with the visitor and provide additional services (and generate
additional revenue for your organization)
• when the visitor wants to fully experience your site (value for money)
3 After the visit
• when you need to inspire loyalty in visitors and retain them as customers
• when your visitor will promote (or demote!) your organization or event to friends and
colleagues using social media, will interact with you using these channels.
‘‘In North America, iOS and Android accounted for a combined 83.5
percent of total Smartphone sales, de la Vergne observed. RIM’s sales
continue to fall quickly as Android takes market share at AT&T. ‘’
(Gartner,
http://www.newsfactor.com/story.xhtml?story_id=030002Y7Q5OC&page=1)
klist
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Make sure that your programs and activities are
not managed “in silo”. Connect them and the
9 messages you promote.
Kanvasys is a division of Idéeclic
www.ideeclic.com
10. www.kanvasys.net
Your visitors’ experience should be in
5
REAL-TIME
It’s necessary to understand that today, visitors want access to everything, anytime,
anywhere! When they travel in new places, they are looking for important attractions,
venues to avoid, reviews from other visitors and to share their own experiences on social
networks.
‘’Information at your fingertips’’, that was the Bill Gates’ prediction in his
1994 keynote speech at Comdex – and it’s coming true!
(http://blip.tv/buecherwurm/bill-gates-comdex-1994-keynote-information-at-your-
fingertips-2005-2149363)
To respond to this growing necessity for immediacy, mobile technology is the solution –
there are so many advantages! These devices are constantly with the visitor, connected to
the internet, and provide apps to give information 24/7. They are used for advice, social
sharing and updated information.
‘’The mobile phone is the marketing tool of the future to inform and retain
customers and sell tourism products.’’
(translated from french
http://www.morbihan.cci.fr/modules/kameleon/upload/Note%20de%20tendance%20
M-tourisme072009.pdf)
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Make sure you are available anytime, anywhere
with updated information on all platforms (mobile
phones, websites, kiosks).
10
Kanvasys is a division of Idéeclic
www.ideeclic.com
11. www.kanvasys.net
If you accomplish these objectives
6 You will create an experience that is
MEASURABLE
The key to success for any program is to be able to measure and analyze relevant statistics.
‘’Web analytics is the measurement, collection, analysis and reporting of
internet data for purposes of understanding and optimizing web usage.’’
(The Official WAA Definition of Web Analytics,
http://www.webanalyticsassociation.org/?page=aboutus)
The first step is to be able to record and measure. This is achieved by setting up analytics
that provide insight not only on the number of visits, but most importantly on conversion and
attribution. For example, if a website visit triggered an on-site visit, if a specific activity or
program lead to better attendance to a specific section, etc.
Defining the Key Performance Indicators is the most important step: how are you going to
measure the success of the visitors’ experience? While a survey will provide you with great
qualitative information, such as the level of visitor satisfaction after visiting your site - are you
actually following through and improving the experience and the image of your brand in the
long term?
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Make sure that global analytics tools (such
as Google Analytics) are set up for your
organization, across all channels.
11
Kanvasys is a division of Idéeclic
www.ideeclic.com
12. www.kanvasys.net
You will create an experience that builds a
7
LOYAL CUSTOMER BASE
New technology allows you to noticeably increase your efforts to develop visitor loyalty,
because they are always connected!
‘’Mobile technology is an opportunity, including its ability to fill gaps
throughout the customer experience. It is accessible at all times, especially
while waiting.’’
(Peeter Kivestu Teradata, translated from french
http://marketing-mobile.ca/category/nouvelles)
On one hand, visitors are able to share their experience with the largest number of people,
thanks to social networks and blogs - increasing brand visibility. On the other hand, visitors
can look forward to promotional offers personalized (even geolocalized) to them – to
reward their loyalty and promote customer engagement.
‘‘Apps can be central for hospitality brands for creating better relationships
with their customers by being able to serve guests better before, during and
after their stay. ‘’
(KWE Partners,
http://blog.kwegroup.com/marketing/mobile-apps-travel-trends-and-opportunities/ )
klist
Chec
Don’t fight Web 2.0 paradigms and the era of
social networks, it is already happening. Provide
a great experience and show that you care, across
all channels.
12
Kanvasys is a division of Idéeclic
www.ideeclic.com
13. www.kanvasys.net
You will create an experience that brings
8
NEW REVENUE
The first key points we discussed were how creating a state-of-the-art visitor experience will
build loyalty and added value for your brand. A stronger brand means better outreach and
more visitors (and ultimately more revenue!).
Of course it’s possible to charge users for an App – many Apps are not free – but it is well
documented that a paid App does not get the same number of downloads.
‘’73% of iPhone apps (App Store) are not free versus 43% of Android apps
FREE
(Google Market)’’
vs ‘’Paid apps are downloaded far less but may be perceived as being of
higher quality.’‘
$ (Distimo,
http://blog.appsmarketing.mobi/2010/12/free-paid-freemium-apps/)
The first question is: are you providing this as part of the overall experience (in that case, free
is the rule) or as a real value-added benefit (in that case people will be willing to pay for it -
if the App is good).
Bottom line: only a truly engaging total visitor experience will spark brand loyalty, worldwide
visibility and potential revenue.
On the other side, the management of an end-to-end world class user experience should
not mean astronomical cost, but profitability. A central management platform to publish to
the Web, kiosk and mobile devices will prevent the “silo effect”, both for the user (seamless
experience, etc.) and for the organization (note having to manage and maintain multiple
platforms separately).
klist
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Create a visitor experience program that will
actually reduce management cost across all
channels and bring new revenue through visitor
13 satisfaction.
Kanvasys is a division of Idéeclic
www.ideeclic.com
14. www.kanvasys.net
You will create an experience that
9
PROMOTES your organization
Of course, to survive and grow, an organization needs to be known and recognized.
Beyond advertising, you have to ensure you are promoting the right message in your
branding. Showing how your organization is using the latest technologies will provide you
with greater visibility and notoriety, and spread easily thanks to the visitor’s experience
sharing.
Moreover, advertising on mobile is coming in the near future: this important new trend is
called SoLoMo (Social, Local and Mobile) by Google.
(translated from french
http://www.marketing-professionnel.fr/tribune-libre/publicite-digitale-sur-mobile-google-201110.html)
‘’Benefiting from more attention ‘’Mobile geolocalized adds
SOLOMO from users, advertisements within give 3 to 5 times higher rate of
SOcial mobile applications are more transformation’’
effective than advertisements on (Admoove, translated from french
LOcal
the Internet.’’ http://www.servicesmobiles.fr/
MObile services_mobiles/2011/09/%C3%A0-
(Dean Donaldson (Global Director
of Media Innovation, MediaMind), lire-publicit%C3%A9s-mobiles-
g%C3%A9olocalis%C3%A9es-des-
translated from french taux-de-transformation-3-%C3%A0-5-
http://www.itrmobiles.com/ fois-sup%C3%A9rieurs-by-admoove-
articles/123405/pourquoi-publicite- .html?utm_source=feedburner&utm_
sein-applications-mobiles-est-promise-bel- medium=email&utm_campaign=Feed%
avenir.html?key=e85bf3310c459f5b) 3A+typepad%2FAGXj+%28Services+M
obiles%29)
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Rethink your advertising model.
Promoting sponsors in your app is an example.
14
Kanvasys is a division of Idéeclic
www.ideeclic.com
15. www.kanvasys.net
You will create an experience that
10
REACHES NEW AUDIENCES
As you may have noticed, you can’t afford to ignore the new expectations of visitors, but
how do you meet them?
Audiences may be diverse, but they are all demanding. In order to capture their attention,
you have to provide real customization. For example, visually impaired people, international
visitors, young people, seniors, etc. all have different needs.
At your site, mobile technology finally allows you to offer them each a customized visitor
experience, thanks to interactivity and interchangeability.
Use new ‘’The Museum of Art and History from Geneva launches a video guide for
technology to deaf visitors.’’
customize (translated from french,
the visitor http://www.club-innovation-culture.fr/p8072/ )
experience
“The Cité des Sciences - Paris la Villette identifies each of its visitors with an
RFID chip integrated ticket and it offers content that is relevant to their profile
(age, language, interests, etc.). throughout the visit.”
(translated from french
http://veilletourisme.ca/2008/07/29/la-democratisation-des-audioguides-
l%E2%80%99ere-du-numerique/ )
‘’Try morphing yourself backward in time with the MEanderthal app for
iPhone and Android.’’
(Smithsonian,
http://humanorigins.si.edu/resources/whats-hot/meanderthal-mobile-app-0)
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15 Use new technology to bridge the gap: sign-
language video for the hearing impaired, etc.
Kanvasys is a division of Idéeclic
www.ideeclic.com
16. www.kanvasys.net
Recap
Your visitors’ experience should :
• BE UP TO DATE
Make sure at least a few pages of your website are
smartphones and tablet ready.
• BE INTERACTIVE and CUSTOMIZABLE
Provide additional info and more interactivity than
are available on site or through brochures: videos, for
example, are becoming easier to produce.
• BE READILY AVAILABLE AT YOUR SITE
Provide relevant additional info and interactivity
via kiosks and/or mobile devices. Just having your
website “mobile friendly” is not enough!
• WORK SEAMLESSLY ACROSS MANY CHANNELS
Make sure that your programs and activities are not
managed “in silo”. Connect them and the messages
you promote.
• BE IN REAL-TIME
Make sure you are available anytime, anywhere with
16 updated information on all platforms (mobile phones,
websites, kiosks).
Kanvasys is a division of Idéeclic
www.ideeclic.com
17. www.kanvasys.net
If you accomplish these objectives, you will create an experience that:
• IS MESURABLE
Make sure that global analytics tools (such as Google
Analytics) are set up for your organization, across all
channels.
• BUILDS A LOYAL CUSTOMER BASE
Don’t fight Web 2.0 paradigms and the era of social
networks, it is already happening. Provide a great
experience and show that you care, across all
channels.
• BRINGS NEW REVENUE
Create a visitor experience program that will actually
reduce management cost across all channels and bring
new revenue through visitor satisfaction.
• PROMOTES YOUR ORGANIZATION
Rethink your advertising model.
Promoting sponsors in your app is an example.
• REACHES NEW AUDIENCES
Use new technology to bridge the gap: sign-language
17 video for the hearing impaired, etc.
Kanvasys is a division of Idéeclic
www.ideeclic.com